Troubleshooting Strategy
Service Tools and Utilities
This section lists the tools and utilities available for acceptance testing, diagnosis, and
serviceability and provides recommendations for their use.
ROM-Based Diagnostics (RBDs)
Many ROM-based diagnostics and exercisers execute automatically at power-up and can
be invoked in console mode using console commands.
Recommended Use: ROM-based diagnostics are the primary means of testing the console
environment and diagnosing the CPU, memory, Ethernet, I/O buses, and SCSI and DSSI
subsystems. Use ROM-based diagnostics in the acceptance test procedures when you
install a system, add a memory module, or replace the following components: CPU
module, memory module, motherboard, I/O bus device, or storage device. Refer to
Chapter 3 for information on running ROM-based diagnostics.
Loopback Tests
Internal and external loopback tests are used to isolate a failure by testing segments of a
particular control or data path. The loopback tests are a subset of the ROM-based
diagnostics.
Recommended Use: Use loopback tests to isolate problems with the COM2 serial port, the
parallel port, and Ethernet controllers. Refer to Chapter 3 for instructions on performing
loopback tests.
1–10 DIGITAL Server 3300/3300R