Table of Contents
Advertisement
ASX-112FR Autosampler Operator's Manual
Chapter 7: Troubleshooting the Autosampler
thirty (30) days after issuance of a return authorization number will be subject
to review. Shipment of repaired products will generally be made forty-eight
(48) hours after the receipt.
Do not return products which are contaminated by radioactive materials,
infectious agents, or other materials constituting health hazards to CETAC
employees.
After CETAC's examination, warranty or out of warranty status will be
Returned Product Warranty Determination
determined. If a warranted defect exists, the product will be repaired at no
charge and shipped prepaid back to the buyer. If the buyer desires an air
freight return, the product will be shipped collect. Warranty repairs do not
extend the original warranty period.
If an out of warranty defect exists, the buyer shall be notified of the repair cost.
At such time the buyer must issue a valid purchase order to cover the cost of
repair and freight, or authorize the products to be shipped back as is, at the
buyer's expense. Failure to obtain a purchase order number approval within
fifteen (15) days of notification will result in the products being returned as is,
at the buyer's expense.
68
Advertisement
Table of Contents
