Picking Up A Remote Call; Transferring A Call By Blf Key; Performing A Blind Transfer; Performing A Semi-Attended/Attended Transfer - Yealink SIP-T29G User Manual

Setting a BLF Key

Picking up a Remote Call

When the monitored line receives an incoming call, the BLF key LED indicator of the monitored line will flash red.
Before You Begin
Make sure that the directed call pick up code for a BLF key or your system administrator has set the call pickup feature.
Procedure
1. Do one of the following:
Press the BLF key to pick up the call for the monitored line directly.
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Long press the BLF key.
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The Pick Up, Send, New Call and Cancel appear on the screen.
Press Pick Up to pick up the call.
If there are multiple incoming calls on the monitored line, select the desired call to pick up.
Related Topic
Setting the Directed Call Pickup Code for BLF key

Transferring a Call by BLF Key

When there is already an active call on the IP phones, you can transfer the active call to the monitored line by pressing
the BLF key.
The phone transfers (Blind Transfer or Attended Transfer) the active call differently depending on the Transfer Mode via
Dsskey feature configured by your system administrator.
Topics

Performing a Blind Transfer

Performing a Semi-attended/Attended Transfer

Performing a Call Transfer by Selecting a Transfer Mode
Performing a Blind Transfer
Before You Begin
Check with your system administrator if the Transfer Mode via Dsskey is set to Blind Transfer.
Procedure
1. During a call, press the BLF key of the monitored line which you want to transfer this call to.
Performing a Semi-attended/Attended Transfer
Before You Begin
Check with your system administrator if the Transfer Mode via Dsskey is set to Attended Transfer.
Procedure
1. During a call, press the BLF key of the monitored line which you want to transfer this call to. The phone will dial out
the number of the monitored line.
Advanced Features
101