Advanced Features
This chapter explains how to use the advanced features on the IP phone.
Topics
Call Completion
Call Pickup
Call Park and Call Retrieve
Busy Lamp Field (BLF)
BLF List
Shared Line
Intercom
Messages
Hot Desking
Automatic Call Distribution (ACD)
If you require additional information or assistance with your new phone, contact your system administrator.
Call Completion
When you place a call and the callee is temporarily unavailable to answer the call, call completion allows your phone to
monitor the busy party and establish a call after the busy party becomes available to receive a call.
Note
Call completion is not available on all servers. For more information, contact your system administrator.
Topics
Enabling Call Completion
Using Call Completion
Enabling Call Completion
Procedure
1. Navigate to Menu->Features->Call Completion.
For the SIP-T29G IP phones, navigate to Menu->Features->Others->Call Completion.
2. Select Enabled from the Call Completion field.
3. Press Save.
Using Call Completion
Before You Begin
Enable call completion feature on the phone. You place a call and the callee is temporarily unavailable to answer the
call.
Procedure
1. The phone screen prompts whether to wait for the callee, press OK to activate the call completion feature.
Advanced Features
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