Yealink SIP-T29G User Manual
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Yealink SIP-T29G User Manual

Yealink SIP-T29G User Manual

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  • Page 2 Copyright © 2015 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2015 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
  • Page 4 Yealink SIP-T29G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
  • Page 5 About This Guide Thank you for choosing the SIP-T29G IP Phone, a Gigabit Color IP Phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network.
  • Page 6 Table of Contents Web User Interface on page  Call Forward on page  The following sections are new: Short Message Service (SMS) on page  Major updates have occurred to the following sections: Icon Instructions on page  Time & Date on page ...

  • Page 7: Table Of Contents

    Table of Contents About This Guide ..............v In This Guide ......................... v Summary of Changes ......................v Changes for Release 80, Guide Version 80.60 .............. v Changes for Release 80, Guide Version 80.20 ............. vi Table of Contents ..............vii Overview ..................
  • Page 8 User Guide for the SIP-T29G IP Phone Phone Lock ........................33 Audio Settings ........................36 Volume ..........................36 Ring Tones ........................36 Contact Management ....................... 39 Directory........................... 39 Local Directory ........................ 41 Blacklist ..........................54 Remote Phone Book ....................... 56 Call History Management ....................
  • Page 9 Table of Contents Advanced Phone Features ............129 Busy Lamp Field (BLF) ..................... 129 BLF List ..........................131 Call Recording ........................133 Hot Desking ........................135 Intercom ..........................137 Outgoing Intercom Calls ....................137 Incoming Intercom Calls ....................138 Using Intercom ......................140 Multicast Paging .......................
  • Page 10 User Guide for the SIP-T29G IP Phone...

  • Page 11: Overview

     LED Instructions  User Interfaces  Documentations  If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP-T29G IP phone are the LCD screen and the keypad.
  • Page 12 User Guide for the SIP-T29G IP Phone Hardware component instructions of the SIP-T29G IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration • Icons (for example, ①...
  • Page 13 ⑰ Hookswitch Tab Yealink Wall how to adjust the hookswitch tab, refer to Mount Quick Installation Guide for Yealink IP Phones Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the ⑱ Hookswitch line, laying the handset down on the handset cradle, the phone disconnects from the line.
  • Page 14 User Guide for the SIP-T29G IP Phone Icons Description Text Message Auto Answer Do Not Disturb Call Forward Call Hold Call Mute Ringer volume is 0 Phone Lock Received Calls Placed Calls Missed Calls Recording box is full A call cannot be recorded...
  • Page 15 Overview The icons of DSS key appearing on the LCD screen are described in the following table: Icons Description The ACD status is available The ACD status is unavailable Log out the ACD system Directory Local Group XML Group LDAP BLF List BLF/BLF list idle state BLF/BLF list ringing state...
  • Page 16 User Guide for the SIP-T29G IP Phone Icons Description Park failed Park successfully Record Voice Mail Intercom Transfer Forward Conference Hold ReCall URL Record Group Listening Zero Touch Power Indicator LED LED Status Description Solid red The phone is initializing.
  • Page 17 Overview Line key LED (configured as a BLF key or BLF List key) LED Status Description Solid green The monitored user is idle. Fast flashing red (200ms) The monitored user receives an incoming call. The monitored user is busy. Solid red The monitored user’s conversation is placed on hold (This LED status requires server support).
  • Page 18 User Guide for the SIP-T29G IP Phone Line key LED (used as a page switch key) LED Status Description There is a parked call on the line key of the Solid red non-current page. The line receives an incoming call on the line key of Fast flashing green the non-current page.

  • Page 19: User Interfaces

    The above introduces the default LED status. The statuses of the power indicator LED and BLF key are configurable via web user interface. For more information, refer to Yealink_SIP-T2_Series_T19(P) E2_T4_Series_IP_Phones_Administrator_Guide Two ways to customize configurations of your SIP-T29G IP phone: The user interface on the IP phone. ...
  • Page 20 User Guide for the SIP-T29G IP Phone address bar of a web browser on your PC. The default administrator user name and password are both “admin” (case-sensitive). The options you can use to customize the IP phone via phone user interface and/or via...

  • Page 21: Documentations

    --Outbound Proxy1/2 √ --Proxy Fallback Interval √ --NAT Status √ Note The table above lists most of the feature options. Please refer to the relevant sections for more information. The following table shows documentations available for the SIP-T29G IP phone.
  • Page 22 User Guide for the SIP-T29G IP Phone Name Contents Where found Language Basic call features On the Quick Start Guide and phone website/In the English customizations package Phone/Web user interface settings User Guide Basic call features On the website English...

  • Page 23: Getting Started

    Getting Started This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP-T29G IP phone. Topics include: Packaging Contents  Phone Installation  Phone Initialization  Phone Status  Basic Network Settings ...

  • Page 24: Optional Accessories

    Ethernet Cable  Quick Start Guide  Check the list before installation. If you find anything missing, contact your system administrator. The following items are optional accessories for your SIP-T29G IP phone. You need to purchase them separately if required.
  • Page 25 Getting Started Power Adapter  Wall Mount Bracket  Headset  Wireless Headset Adapter EHS36  Bluetooth USB Dongle BT40 ...
  • Page 26 User Guide for the SIP-T29G IP Phone If your phone is already installed, proceed to Phone Initialization on page 18. This section introduces how to install the phone: Attach the stand or the optional wall mount bracket Connect the handset and optional headset...
  • Page 27 Yealink EXP38 User Guide Yealink EXP39 User BT40, refer to Guide Yealink Bluetooth USB Dongle BT40 User Guide Connect the network and power You have two options for power and network connections. Your system administrator will advise you which one to use.

  • Page 28: Phone Initialization

    User Guide for the SIP-T29G IP Phone Power over Ethernet With the included or a regular Ethernet cable, the SIP-T29G IP phone can be powered from a PoE-compliant switch or hub. To connect the PoE: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub.

  • Page 29: Phone Status

    Getting Started You can view phone status via phone user interface or web user interface. Available information of phone status includes: Network status (e.g., IPv4 Status, IP Mode and MAC address).  Phone status (e.g., product name, hardware version, firmware version, product ID, ...
  • Page 30 User Guide for the SIP-T29G IP Phone The phone status is displayed on the first page of the web user interface. If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually. The IP phone can support either or both IPv4 and IPv6 addresses.
  • Page 31 Getting Started To configure a static IPv4 address via phone user interface: Press Menu->Advanced (default password: admin) ->Network->WAN Port. Press to select IPv4 and then press the Enter soft key. Press , or the Switch soft key to select the Static IP from the Type field. Enter the desired value in the IP Address, Subnet Mask, Gateway, Primary DNS and Secondary DNS fields respectively.
  • Page 32 The SIP-T29G IP phone supports up to 16 accounts. If your phone is not registered, you may have to...

  • Page 33: Idle Screen

    Getting Started register it. For more information on how to register your phone, refer to Account Management on page 80. If the phone has successfully started up, the idle LCD screen will be displayed as below. Idle Screen description: Description This area shows the phone’s time, date and feature status.
  • Page 34 User Guide for the SIP-T29G IP Phone...

  • Page 35: Customizing Your Phone

    If you require additional information or assistance with your new phone, contact your system administrator. You can customize the wallpaper of the SIP-T29G IP phone, and can change the wallpaper image via phone user interface or web user interface. You can also upload custom wallpaper images via web user interface.

  • Page 36: Backlight

    Click Confirm to accept the change. The customized wallpaper appears in the pull-down list of Wallpaper. The SIP-T29G IP phone screen size is 480*272 pixels. If the size of the custom wallpaper Note doesn’t meet the IP phone screen size, the wallpaper will be stretched zoomed out according to the IP phone screen size.

  • Page 37: Contrast

    You can select a desired time to change the intensity or turn on the backlight permanently. You can also change the intensity of the LCD screen of EXP39 connected to the SIP-T29G IP phone. To configure the backlight via phone user interface: Press Menu->Basic->Display->Backlight.

  • Page 38: Language

    User Guide for the SIP-T29G IP Phone If EXP39 is not connected to the phone, the Contrast Setting screen displays "No EXP". Press , or the Switch soft key to increase or decrease the intensity of contrast. The default contrast level is 6.

  • Page 39: Time & Date

    Customizing Your Phone Select the desired language from the pull-down list of Language. Click Confirm to accept the change. Text displayed on the web user interface will change to the selected language. The time and date are displayed on the LCD screen when the phone is idle. You can configure the phone to obtain the time and date from the SNTP server automatically, or configure the time and date manually.
  • Page 40 User Guide for the SIP-T29G IP Phone Press , or the Switch soft key to select the desired value from the Daylight Saving field. Press , or the Switch soft key to select the desired time zone name from the Location field.

  • Page 41: Administrator Password

    Customizing Your Phone Press , or the Switch soft key to select the desired date format from the Date Format field. Press , or the Switch soft key to select the desired time format (12 Hour or 24 Hour) from the Time Format field. Press the Save soft key to accept the change or the Back soft key to cancel.
  • Page 42 User Guide for the SIP-T29G IP Phone To change the administrator password via phone user interface: Press Menu->Advanced (default password: admin) ->Set Password. Enter the old password in the Current PWD field. Enter the new password in the New PWD field.

  • Page 43: Phone Lock

    Customizing Your Phone You can lock your phone temporarily when you are not using it. This feature helps to protect your phone from unauthorized use. Phone lock consists of the following: Menu Key: The Menu soft key is locked. You cannot access the menu of the phone until unlocked.
  • Page 44 User Guide for the SIP-T29G IP Phone If it is set to other values except 0 (e.g., 5), the phone will be locked when the phone is inactive in idle screen for the designated time (in seconds). Press the Save soft key to accept the change.
  • Page 45 Customizing Your Phone Press the Save soft key to accept the setting or the Back soft key to cancel. Note The unlock PIN length must be within 15 digits. To unlock the phone via phone user interface: Press any locked key, the LCD screen prompts “Unlock PIN”. Enter the PIN in the Unlock PIN field.

  • Page 46: Volume

    User Guide for the SIP-T29G IP Phone Phone lock is configurable via web user interface at the path Features->Phone Lock. You can press the volume key to adjust the ringer volume when the phone is idle. You can also press the volume key to adjust the receiver volume of currently engaged audio devices (handset, speakerphone or headset) when the phone is in use.
  • Page 47 Customizing Your Phone distinguish different accounts registered on your phone, or to distinguish your phone from your neighbor’s. To select a ring tone for the phone via phone user interface: Press Menu->Basic->Sound->Ring Tones->Common. Press to select the desired ring tone. Press the Save soft key to accept the change or the Back soft key to cancel.
  • Page 48 User Guide for the SIP-T29G IP Phone Press the Save soft key to accept the change or the Back soft key to cancel. A ring tone for the account is configurable via web user interface at the path Account->Basic->Ring Type.

  • Page 49: Directory

    Customizing Your Phone This section provides the operating instructions for managing contacts. Topics include: Directory  Local Directory  Blacklist  Remote Phone Book  Directory provides easy access to frequently used lists. The lists may contain Local Directory, History, Remote Phone Book and LDAP . To configure the directory via web user interface: Click on Directory->Setting.
  • Page 50 User Guide for the SIP-T29G IP Phone Note Directory is configurable via web user interface only. the directory via phone user interface: view Press the Directory soft key when the phone is idle.

  • Page 51: Local Directory

    Customizing Your Phone The LCD screen displays the enabled list(s) in the directory. If there is only one list in the directory, press the Directory soft key to enter this list directly. Note If the remote phone book and LDAP are not configured in advance, you cannot see remote phone book and LDAP lists on the phone user interface.
  • Page 52 User Guide for the SIP-T29G IP Phone If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the local directory. Press the AddGroup soft key. Enter the desired group name in the Name field. Press , or the Switch soft key to select the desired group ring tone from the Ring field.
  • Page 53 Customizing Your Phone Select the desired contact group. Press the Option soft key and then select Detail from the prompt list. Press to highlight the group information and then edit. Press the Save soft key to accept the change or the Back soft key to cancel. To delete a group from the local directory: Press the Directory soft key.

  • Page 54: Adding Contacts Manually

    User Guide for the SIP-T29G IP Phone The LCD screen prompts the following warning: Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. You can also delete all contact groups by pressing the Option soft key, and then select Delete All.
  • Page 55 Customizing Your Phone Enter the name and the office, mobile or other numbers in the corresponding fields. Press , or the Switch soft key to select the desired account from the Account field. If Auto is selected, the phone will use the default account when placing calls to the contact from the local directory.
  • Page 56 User Guide for the SIP-T29G IP Phone Press the Option soft key, and then select Add to Contacts from the prompt list. Press the OK soft key, and then edit the contact name. Press the Save soft key to accept the change.
  • Page 57 Customizing Your Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the local directory. Select the desired contact group and then press the Enter soft key. Press to highlight the desired contact.
  • Page 58 User Guide for the SIP-T29G IP Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the local directory.
  • Page 59 Customizing Your Phone You can also click Delete Photo to delete the photo. Note The phone only supports *.png, *.jpg and *.bmp format files. You can only delete custom photos. To change the custom photo for the contact via web user interface: Click on Directory->Local Directory.
  • Page 60 User Guide for the SIP-T29G IP Phone When you place a call to the contact or receive a call from the contact, the LCD screen will show the contact photo. To place a call to a contact from the local directory: Press the Directory soft key.
  • Page 61 Customizing Your Phone To search for a contact in the local directory: Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the local directory.
  • Page 62 User Guide for the SIP-T29G IP Phone The selected list appears in the Enabled column. Repeat step 2 to add more lists to the Enabled column. To remove a list from the Enabled column, select the desired list and then click To adjust the display order of the enabled list, select the desired list, and click The LCD screen will display search results in the adjusted order.
  • Page 63 Customizing Your Phone The entries in the enabled search source lists whose name or phone number matches the characters entered will appear on the LCD screen. You can press to scroll to the desired entry and then place a call to the entry. You can manage your phone’s local directory via phone user interface or web user interface.

  • Page 64: Blacklist

    User Guide for the SIP-T29G IP Phone To import a CSV contact list file via web user interface: Click on Directory->Local Directory. Click Browse to locate a contact list file (the file format must be *.csv) from your local system.
  • Page 65 Customizing Your Phone directory, and even call a contact from the blacklist directory. Incoming calls from blacklist directory contacts will be rejected automatically. To add a contact to the blacklist directory manually: Press Menu->Directory ->Blacklist. Press the Add soft key. Enter the name and the office, mobile or other numbers in the corresponding fields.

  • Page 66: Remote Phone Book

    User Guide for the SIP-T29G IP Phone The LCD screen prompts the following warning: Press the OK soft key to confirm the setting. For operating instructions on editing, deleting, placing calls to and/or searching for contacts in the blacklist directory, refer to the operating instructions of Local Directory page 41.
  • Page 67 Customizing Your Phone To access your remote phone book via phone user interface: Press Menu->Directory->Remote Phone Book. If Remote Phone Book is added to the directory, press Directory->Remote Phone Book to enter the remote phone book. Select the desired remote group, and then press the Enter soft key. The phone then connects to the remote phone book and proceeds to load it.
  • Page 68 The default value is 21600 seconds. Click Confirm to accept the change. The SIP-T29G IP phone maintains call history lists of Missed, Placed, Received and Forwarded. Each call history list supports up to 100 entries. You can view call history, place a call, add a contact or delete an entry from the call history list.
  • Page 69 Customizing Your Phone field. Press the Save soft key to accept the change or the Back soft key to cancel. To view call history: Press the History soft key. The LCD screen displays all call records. Press to switch between All, Missed, Placed, Received and Forwarded call lists.

  • Page 70: Headset Use

    User Guide for the SIP-T29G IP Phone Press to switch between All, Placed, Received, Missed and Forwarded call lists. Press to select the desired entry. Press the Delete soft key. To delete all entries from the call history list: Press the History soft key.
  • Page 71 Customizing Your Phone To deactivate the headset mode: Press again on the phone. The HEADSET key LED goes out when the headset mode is deactivated. You can use headset in priority when headset prior feature is enabled. This feature is especially useful for permanent or full-time headset users.

  • Page 72: Bluetooth Headset

    Note Dual headset is configurable via web user interface only. The SIP-T29G IP phone supports Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1 to 2 meter (3 to 6 feet) range.
  • Page 73 Customizing Your Phone To activate the Bluetooth mode via phone user interface: Press Menu->Basic->Bluetooth. Press , or the Switch soft key to select On from the Bluetooth field. Press the Save soft key to accept the change. The LCD screen displays the Bluetooth icon Before you pair a Bluetooth headset, check the indicator on the Bluetooth headset to make sure that the Bluetooth headset is discoverable.
  • Page 74 User Guide for the SIP-T29G IP Phone The phone proceeds to scan the local Bluetooth devices. When the phone completes scan, it will display the found Bluetooth devices on the LCD screen. Select the desired Bluetooth headset and press Connect soft key.
  • Page 75 Customizing Your Phone The LCD screen displays a list of paired and connected Bluetooth headsets. Select the desired Bluetooth headset. Press the Option soft key, and then select Detail from the prompt list to view the Bluetooth headset information: Device Name: the name of the Bluetooth headset. ...
  • Page 76 User Guide for the SIP-T29G IP Phone The default device name is Yealink-T29G. Press the Save soft key to accept the change or the Back soft key to cancel. The preconfigured Bluetooth device name will display in scanning list of other device.

  • Page 77: Dss Keys

    Bluetooth mode is configurable via web user interface at the path Features->Bluetooth. There are three types of DSS keys: Line Keys, Programable Keys and Ext Keys. Details will be introduced in the following. The SIP-T29G IP phone supports 27 line keys. For more information on DSS key icon indicators, refer to Icon Instructions on page 3.
  • Page 78 User Guide for the SIP-T29G IP Phone The default key type of line key 1-16 is Line. The default key type of line key 17-27 is N/A, which indicates that this line key provides no functionality until configuration. To assign functionality to a line key via phone user interface: Press Menu->Features->DSS Keys.
  • Page 79 Customizing Your Phone When you assign functionality to line key located in line key 11-27, the label of the line key 10-18 are indicated on the second page, and the labels of the line key 19-27 are indicated on the third page. The line key in the right bottom is used to switch pages. The following figure shows an example: The following table lists the page icons: Icons...
  • Page 80 User Guide for the SIP-T29G IP Phone Select Enabled from the pull-down list of Enable Page Tips. Click Confirm to accept the change. You can specify labels for some key features, which will be displayed on the idle LCD screen. If the length of the label exceeds the maximum display length, the phone only displays the first few characters.
  • Page 81 Customizing Your Phone The following figure shows an example of label display when the label length feature is disabled: To configure the label length via web user interface: Click on DSSKey->Line Key. Select Extended from the pull-down list of Label Length. Click Confirm to accept the change.
  • Page 82 User Guide for the SIP-T29G IP Phone XML Group  XML Brower  LDAP  Conference  Forward  Transfer  Hold    Group Listening  Zero Touch   Phone Lock  Directory  For the features not listed above, refer to...
  • Page 83 Customizing Your Phone Label (key label displayed on the LCD screen) Value (the number you want to dial out) Usage: Press the DSS key to dial out the number specified in the Value field, using the account selected from the Account ID field. Voice Mail You can use this key feature to quickly connect voice mail.
  • Page 84 User Guide for the SIP-T29G IP Phone DTMF . Type (Key Event) Dependencies: Key Type (DTMF) Label (key label displayed on the LCD screen) Value (DTMF sequence) Note DTMF sequence can only contain "0-9", "*", "#" and "A-D". Usage: Press the DSS key during an active call to send the key sequence specified in the Value field.

  • Page 85: Call Forward On

    Customizing Your Phone XML Browser You can use this key feature to quickly access a XML browser. The XML browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc.
  • Page 86 User Guide for the SIP-T29G IP Phone Type (Key Event) Dependencies: Key Type (FWD) Label (key label displayed on the LCD screen) Value (the number you want to forward to) Usage: Press the DSS key to forward an incoming call to the number specified in the Value field.
  • Page 87 Customizing Your Phone Press the DSS key again to retrieve the held call. You can use this key feature to activate or deactivate DND. You can also use this key feature to access the custom DND screen. For more information, refer to Do Not Disturb (DND) on page 104.
  • Page 88 User Guide for the SIP-T29G IP Phone Press the DSS key again to deactivate the group listening mode. Zero Touch You can use this key feature to quickly configure auto provision and network parameters. Type (Key Event) Dependencies: Key Type (Zero Touch)
  • Page 89 Customizing Your Phone Label (key label displayed on the LCD screen) Usage: Press the DSS key to immediately access to frequently used lists. Note The DSS key performs the same function as the Directory soft key when the phone is idle. You can customize the soft keys, navigation keys and function keys.
  • Page 90 Note Ext keys are configurable via web user interface only. You can register one or multiple accounts on the SIP-T29G IP phone. You can also configure each line key to associate with an account or configure multiple line keys to...
  • Page 91 Customizing Your Phone To register an account via phone user interface: Press Menu->Advanced (default password: admin) ->Accounts. Select the desired account and then press the Enter soft key. Select Enabled from the Activation field. Enter the desired value in Label, Display Name, Register Name, User Name, Password and SIP Server1/2 fields respectively.
  • Page 92 User Guide for the SIP-T29G IP Phone Select the desired account and then press the Enter soft key. Select Disabled from the Activation field. Press the Save soft key to accept the change or the Back soft key to cancel.

  • Page 93: Dial Plan

    Customizing Your Phone Dial plan is a string of characters that governs the way your SIP-T29G IP phone processes the inputs received from your phone keypad. The SIP-T29G IP phone supports the following dial plan features: Replace Rule  Dial-now ...
  • Page 94 User Guide for the SIP-T29G IP Phone example, a replace rule is configured as "Prefix: 1" and "Replace: 1234567", when you try to dial out the number “1234567”, you just need to enter “1” on the phone and then press the Send soft key.
  • Page 95 Customizing Your Phone Click on Settings->Dial Plan->Replace Rule. Select the one or more replace rules by checking the checkbox(es). Click Del to delete the replace rule(s). Note Replace rule is configurable via web user interface only. You can configure one or more dial-now rules (up to 100) on your phone. When the dialed number matches the dial-now string, the number will be dialed out automatically.
  • Page 96 User Guide for the SIP-T29G IP Phone Delay Time for Dial-Now Rule You can configure the delay time for dial-now rules. That is, you can configure your phone to automatically dial out the phone number which matches a dial-now rule, after the designated delay time.
  • Page 97 Customizing Your Phone fields. Enter the desired line ID in the Account field or leave it blank. For more information on the valid values for the Account field, refer to Replace Rule on page 83. Click Confirm to accept the change. Note The default value of minimum and maximum length is 1 and 15 respectively.

  • Page 98: Emergency Number

    User Guide for the SIP-T29G IP Phone For more information on the valid value of the Account field, refer to Replace Rule on page 83. Click Confirm to add the block out number. Note Block out number is configurable via web user interface only.
  • Page 99 Customizing Your Phone Phone Lock on page 33. Note Contact your local phone service provider for available emergency numbers in your area. To specify emergency numbers via web user interface: Click on Features->Phone Lock. Enter the emergency number in the Emergency field.

  • Page 100: Live Dialpad

    Note Emergency number is configurable via web user interface only. You can enable live dialpad on the SIP-T29G IP phone, which enables the IP phone to automatically dial out a phone number without pressing the send key. You can also configure a delay, and then the phone will dial out the phone number automatically after the designated period of time.

  • Page 101: Hotline

    Customizing Your Phone The default delay time is 4s. Click Confirm to accept the change. Note Live dialpad is configurable via web user interface only. You can dial a hotline number immediately upon lifting the handset, pressing the speakerphone key or the line key. You can also configure a delay, and then the phone will dial out the hotline number automatically after the designated period of time.
  • Page 102 User Guide for the SIP-T29G IP Phone Information.

  • Page 103: Basic Call Features

    Basic Call Features The SIP-T29G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
  • Page 104 User Guide for the SIP-T29G IP Phone Using the speakerphone  Using the headset  You can also dial the number first, and then choose the way you want to speak to the other party. You can also search and dial a contact from call history, local directory or remote phone book.
  • Page 105 To place multiple calls: You can have more than one call on your SIP-T29G IP phone. To place a new call during an active call, do one of the following: Press the line key. The active call is placed on hold.
  • Page 106 User Guide for the SIP-T29G IP Phone When you are not in another call, you can answer a call in one of three ways: Using the handset  Using the speakerphone  Using the headset  Note You can reject incoming calls by pressing the X key or the Reject soft key. You can also activate Do Not Disturb mode to ignore the incoming calls without ringing on your phone.

  • Page 107: Recent Call In Dialing

    Basic Call Features Press to access the new call. Press or the Answer soft key. The incoming call is answered and the original call is placed on hold. To end a call: Do one of the following: If you are using the handset, press the EndCall soft key or hang up the handset. If you are using the headset, press the EndCall soft key.

  • Page 108: Auto Answer

    User Guide for the SIP-T29G IP Phone Select Enabled from the pull-down list of Recent Call In Dialing. Click Confirm to accept the change. Note Recent call in dialing is configurable via web user interface only. To view placed calls list when the phone is on the pre-dialing screen: Pick up the handset, press the speakerphone key or press the line key.

  • Page 109: Auto Redial

    Basic Call Features Select the desired line and then press the Enter soft key. Press , or the Switch soft key to select Enabled from the Auto Answer field. Press the Save soft key to accept the change or the Back soft key to cancel. icon appears on the LCD screen.
  • Page 110 User Guide for the SIP-T29G IP Phone The default value is 10. Press the Save soft key to accept the change or the Back soft key to cancel. Auto redial is configurable via web user interface at the path Features->General Information.

  • Page 111: Call Completion

    Basic Call Features You can use call completion to notify the caller who failed to reach a desired party when the party becomes available to receive a call. To configure call completion via phone user interface: Press Menu->Features->Others->Call Completion. Press , or the Switch soft key to select Enabled from the Call Completion field.

  • Page 112: Recall

    User Guide for the SIP-T29G IP Phone When the called party becomes idle, the LCD screen prompts the following: Press the OK soft key to redial the number. Note Call completion is not available on all servers. For more information, contact your system administrator.

  • Page 113: Call Mute

    Basic Call Features You can mute the microphone of the active audio device during an active call so that the other party cannot hear you. Call mute applies to all modes (Handset, Headset and Speakerphone). To mute a call: Press during an active call.
  • Page 114 User Guide for the SIP-T29G IP Phone you that you still have a call on hold. To resume a held call: Press or the Resume soft key. Multiple Calls on Hold: If multiple calls are placed on hold, do one of the following:...
  • Page 115 Basic Call Features In the DND block, mark the desired radio box in the Mode field. Click Confirm to accept the change. Note DND mode is configurable via web user interface only. To activate DND in phone mode: Press the DND soft key when the phone is idle. icon on the status bar indicates that DND is enabled.

  • Page 116: Call Forward

    User Guide for the SIP-T29G IP Phone To activate DND in custom mode for a specific account: Press the DND soft key when the phone is idle. The LCD screen displays a list of accounts on the phone. Press to select the desired account.
  • Page 117 Basic Call Features The LCD screen displays a list of accounts registered on the phone. Press the All On soft key to activate DND for all accounts. Press the Save soft key to accept the change. icon appears on the status bar, and all line icons change to Incoming calls will be rejected automatically, and the LCD screen will prompt "n New Missed Call(s)"...
  • Page 118 User Guide for the SIP-T29G IP Phone Enter the numbers in the DND Authorized Numbers field. For multiple numbers, enter a comma between every two numbers. Click Confirm to accept the change. When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field.
  • Page 119 Basic Call Features of time. You can enable/disable call forward for the phone system, or you can customize call forward for each or all accounts. Two call forward modes: Phone (default): Call forward is effective for the phone system.  Custom: Call forward can be configured for each or all accounts.
  • Page 120 User Guide for the SIP-T29G IP Phone the Forward to field. 3) (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. b.) If you select Busy Forward: 1) Press , or the Switch soft key to select Enabled from the Busy Forward field.
  • Page 121 Basic Call Features 4) (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. Press the Save soft key to accept the change or the Back soft key to cancel. icon on the status bar indicates that the call forward is enabled.
  • Page 122 User Guide for the SIP-T29G IP Phone 3) (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. You can also enable always forward for all accounts. After always forward was...
  • Page 123 Basic Call Features 3) (Optional.) Enter the busy forward on code or off code respectively in the On Code or Off Code field. You can also enable busy forward for all accounts. After busy forward was enabled for a specific account, do the following: 1) Press to highlight the Busy Forward field.
  • Page 124 User Guide for the SIP-T29G IP Phone 4) (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. You can also enable no answer forward for all accounts. After no answer...
  • Page 125 Basic Call Features To configure the forward authorized numbers via web user interface: Click on Features->Forward & DND. Select Enabled from the pull-down list of Forward Emergency. Enter the numbers in the Forward Authorized Numbers field. For multiple numbers, enter a comma between every two numbers. Click Confirm to accept the change.
  • Page 126 User Guide for the SIP-T29G IP Phone To disable call forward in custom mode for a specific account: Press Menu->Features->Call Forward or press when the phone is idle. Press to select the desired account and then press the Enter soft key.
  • Page 127 Basic Call Features Enter the number you want to transfer the call to. Press to complete the transfer. Then the call is connected to the number to which you are transferring. To perform a semi-attended transfer: Press or the Transfer soft key during a call. Do one of the following: Press the Directory soft key, and then select Local Directory.

  • Page 128: Call Waiting

    User Guide for the SIP-T29G IP Phone advance. Refer to Directory on page for more information). Press the Directory soft key, and then select Remote Phone Book. Select the desired group and search for the contact (Directory should be configured in advance.

  • Page 129: Conference

    Network conference is not available on all servers. For more information, contact your system administrator. The SIP-T29G IP phone supports up to 3 parties (including yourself) in a conference call. This is the default method of conference called Local Conference.

  • Page 130: Network Conference

    Press the EndCall soft key to drop the conference call. You can use network conference feature on the SIP-T29G IP phone to conduct a conference with multiple participants. This feature allows you to perform the following: Join two calls together into a conference call.

  • Page 131: Call Park

    Basic Call Features Enter the conference URI (e.g., conference@example.com) in the Conference URI field. Click Confirm to accept the change. Note Network conference is configurable via web user interface only. To set up a network conference call: Place a call to the first party. Press or the Conference soft key to place a new call.
  • Page 132 User Guide for the SIP-T29G IP Phone another phone in the system (for example, a phone in another office or conference room). You can park an active call by pressing the call park key on the phone. If the call is parked successfully, the response is either a voice prompt confirming that the call was parked, or a visible prompt on the LCD screen.

  • Page 133: Call Pickup

    You can use call pickup to answer someone else’s incoming call on your phone. The SIP-T29G IP phone supports directed call pickup and group call pickup. Directed call pickup is used for picking up a call that is ringing at a target phone number. Group call pickup is used for picking up a call that is ringing at any phone number in a certain group.
  • Page 134 User Guide for the SIP-T29G IP Phone To configure the directed call pickup code on a per-line basis via web user interface: Click on Account->Advanced. Select the desired account from the pull-down list of Account. Enter the directed call pickup code in the Directed Call Pickup Code field.

  • Page 135: Group Call Pickup

    Basic Call Features web user interface. Once configured, you can pick up a call by pressing the directed pickup key directly. Group Call Pickup To enable group call pickup and configure the group call pickup code on a global basis via web user interface: Click on Features->Call Pickup.

  • Page 136: Anonymous Call

    User Guide for the SIP-T29G IP Phone Click Confirm to accept the change. To pick up a call in the group: Pick up the handset, press the speakerphone or press the line key. The GPickup soft key appears on the LCD screen.

  • Page 137: Anonymous Call Rejection

    Basic Call Features Press , or the Switch soft key to select Enabled from the Local Anonymous field. (Optional.) Press , or the Switch soft key to select the desired value from the Send Anony Code field. The phone will send the configured on code or off code depending on your selection when you enable or disable anonymous call feature on the phone.
  • Page 138 User Guide for the SIP-T29G IP Phone To configure anonymous call rejection via phone user interface: Press Menu->Features->Anonymous. Select the desired line and then press Enter soft key. Press to scroll to the Anony Rejection field. Press , or the Switch soft key to select Enabled from the Anony Rejection field.

  • Page 139: Advanced Phone Features

    Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T29G IP phone. Topics include: Busy Lamp Field (BLF)  BLF List  Call Recording  Hot Desking  Intercom  Multicast Paging  Music on Hold ...
  • Page 140 User Guide for the SIP-T29G IP Phone Enter the phone number or extension you want to monitor in the Value field. (Optional.) Enter the Directed Call Pickup Code in the Extension field. Press the Save soft key to accept the change or the Back soft key to cancel.

  • Page 141: Blf List

    Advanced Phone Features The BLF key LED flashes red.  The caller ID appears on the LCD screen (if enabled).  In the following figure, the LCD screen shows an incoming call from 1008 on the monitored line. Note If your phone is locked and the type of the phone lock is configured as Function Keys or All Keys, you cannot use the DPickup, Send, NewCall and Cancel soft keys until unlocked.
  • Page 142 User Guide for the SIP-T29G IP Phone configured, the phone will place a call to the monitored user instead of picking up the incoming call of the monitored user when you press the BLF List key. When there is a conversation on the monitored user, press the BLF list key to barge ...

  • Page 143: Call Recording

    For more information about pickup Code, refer to Call Pickup on page 123. You can record calls by pressing a record key on the phone. The SIP-T29G IP phone supports record and URL record. Two ways of call recording: Record: The phone sends SIP INFO message containing a specific header “Record: ...
  • Page 144 User Guide for the SIP-T29G IP Phone (Optional.) Enter a string that will appear on the LCD screen in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel. To configure a URL record key via phone user interface: Press Menu->Features->DSS Keys.

  • Page 145: Hot Desking

    You can use hot desking on the SIP-T29G IP phone to log out of existing accounts and then log into a new account. As a result, many users can share the phone resource at different times.
  • Page 146 User Guide for the SIP-T29G IP Phone To configure a hot desking key via phone user interface: Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select Key Event from the Type field.

  • Page 147: Intercom

    Advanced Phone Features The login wizard will be displayed as below: Enter the login information in each field. Press the Save soft key to login or the Back soft key to cancel. Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary.

  • Page 148: Incoming Intercom Calls

    Press the Save soft key to accept the change or the Back soft key to cancel. Intercom key is configurable via web user interface at the path DSSKey->Line key. The SIP-T29G IP phone supports automatically to answer an incoming intercom call by default. The phone automatically plays a warning tone when it receives an incoming intercom call.
  • Page 149 Advanced Phone Features Intercom Mute You can mute or un-mute the phone’s microphone for intercom calls automatically. If Intercom Mute is enabled, the microphone will be muted for intercom calls. If Intercom Mute is disabled, the microphone will work for intercom calls. Intercom Mute is disabled by default.

  • Page 150: Multicast Paging

    User Guide for the SIP-T29G IP Phone To place an intercom call when the target phone is idle: Press the intercom key when the phone is idle. The called destination plays a warning tone and automatically answers the call in the speakerphone mode by default.
  • Page 151 Advanced Phone Features Press the Save soft key to accept the change or the Back soft key to cancel. Multicast paging key is configurable via web user interface at the path DSSKey->Line key. To configure a paging list key via phone user interface: Press Menu->Features->DSS Keys.
  • Page 152 User Guide for the SIP-T29G IP Phone Enter the group name in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel. Repeat the step 2-6, you can add more paging groups.
  • Page 153 Advanced Phone Features The default codec is G722. Click Confirm to accept the change. Note If G722 codec is used for multicast paging, the LCD screen will display the icon indicate that it is providing high definition voice. Default codec for multicast paging is configurable via web user interface only. You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) without involving SIP signaling.
  • Page 154 User Guide for the SIP-T29G IP Phone Paging Priority Active The paging priority active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold.
  • Page 155 Advanced Phone Features Both the sender’s and receiver’s phones play a warning tone and the receiver automatically answers the multicast RTP session in the speakerphone mode. The multicast paging key LED illuminates solid green. The following figure shows a multicast RTP session on the phone: To place the current multicast RTP session on hold, press the Hold soft key.

  • Page 156: Music On Hold

    User Guide for the SIP-T29G IP Phone To resume the held multicast RTP session, press the Resume soft key. The multicast RTP session is established again. To end the multicast RTP session, press the EndCall soft key. Music on hold (MoH) is the business practice of playing recorded music to fill the silence that would be heard by the party placed on hold.
  • Page 157 ACD on the SIP-T29G IP phone allows the ACD system to distribute large volumes of incoming calls to the registered ACD users. To use this feature, you should configure an ACD key in advance.
  • Page 158 User Guide for the SIP-T29G IP Phone Password: the password used to log into the queue. Press the Login soft key to log in. Note Contact your system administrator for the User ID and Password to access the ACD system.
  • Page 159 Advanced Phone Features You can use SCA feature to share an extension which can be registered on two or more IP phones at the same time. The shared line is indicated by a different line icon. In the following figure, the first line is private and the second line is shared: If two phones share a line, an incoming call to this extension will cause both phones to ring simultaneously.
  • Page 160 User Guide for the SIP-T29G IP Phone You can configure a primary account on the IP phone and other alternate accounts on the other IP phones. In a SCA Hybrid Key System scenario, you can automatically assign multiple DSS keys with Line type for a registered shared line on the phone (If auto linekeys feature is enabled).
  • Page 161 Advanced Phone Features Auto LineKeys is you can automatically assign multiple DSS keys with enabled, Line type for a registered shared line on the phone. Click Confirm to accept the change.
  • Page 162 User Guide for the SIP-T29G IP Phone To configure the shared line settings and the number of line key on phone A via web user interface: Register the primary account 4603. Click on Advanced, and then select Shared Call Appearance from the pull-down list of Shared Line.
  • Page 163 Advanced Phone Features The default value is 1. In this example, the value is set to 2. Click Confirm to accept the change. The phone A will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field. To configure the shared line settings and the number of line key on phone B via web user interface: Register the alternate account 4603_1.
  • Page 164 User Guide for the SIP-T29G IP Phone (Enter the primary account 4603 in the Register Name field.) Click on Advanced, and then select Shared Call Appearance from the pull-down list of Shared Line. Enter the desired number in the Number of line key field.
  • Page 165 Advanced Phone Features The default value is 1. In this example, the value is set to 2. Click Confirm to accept the change. The phone B will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field. Configuring private hold soft key or private hold key Public hold allows any shared line to retrieve the held call.
  • Page 166 User Guide for the SIP-T29G IP Phone Select Private Hold from the Unselected Softkeys column and then click The Private Hold appears in the Selected Softkeys column. Click Confirm to accept the change. To configure a private hold key via phone user interface: Press Menu->Features->DSS Keys.
  • Page 167 The phone will dial out “*11” automatically when you press the CallPull soft key. This section provides you with detailed information on using the SIP-T29G IP phone in a SCA Hybrid Key System scenario. In a SCA Hybrid Key System scenario, the status of the line key LED which associates with a shared line will change.
  • Page 168 User Guide for the SIP-T29G IP Phone You can have one call or multiple calls on the shared line. To place a call on the shared line: Do one of following: Enter the desired number using the keypad when the phone is idle.
  • Page 169 You can answer the incoming call on either phone A or phone B. The LCD screen of phone A displays the information of the incoming call (e.g., “Incoming call: 4604 Yealink”). Note Make sure call waiting feature is enabled on phone A. For more information, refer to Call Waiting on page 118.
  • Page 170 User Guide for the SIP-T29G IP Phone The LED indicators of the line key 2 on phone A will illuminate solid red and phone B will illuminate solid green indicating that there is an active call on the line key 2.
  • Page 171 Advanced Phone Features placed on private hold. To retrieve a call placed on public hold: You can retrieve the public held call on either phone A or phone B. To retrieve the call on phone A: Press the line key with the slow flashing green LED indicator, or the Resume soft key.
  • Page 172 User Guide for the SIP-T29G IP Phone Long press the desired line key. The Cancel, CallPull, NewCall and Retrieve soft keys appear on the LCD screen. Press the Retrieve soft key to retrieve the call. The conversation is established between phone B and phone C, phone A disconnects the call.
  • Page 173 Advanced Phone Features You can also press the line key with the solid red LED indicator on phone B to set up a conference call with the other parties in the active call. If phone A has more than one call, do the following: Long press the desired line key on phone B.
  • Page 174 User Guide for the SIP-T29G IP Phone phone C, you can use call pull feature on phone B to retrieve this call from phone A. Then the call is established between phone B and phone C. To retrieve a call from another shared phone: If there is an active call between phone A and phone C, do the following: Long press the desired line key on phone B.
  • Page 175 Advanced Phone Features BLA number. BLA depends on support from a SIP server. In the following figure, the first line is private and the second line is shared: Any IP phone can be used to originate or receive calls on the bridged line. An incoming call to the BLA number can be presented to multiple phones in the group simultaneously.
  • Page 176 User Guide for the SIP-T29G IP Phone To register account and configure BLA feature on phone A via web user interface: Register the account 14019833020. Click on Advanced, and then select Draft BLA from the pull-down list of Shared Line.
  • Page 177 Advanced Phone Features Enter the desired number in the BLA Number field. Click Confirm to accept the change. To register account and configure BLA feature on phone B via web user interface: Register the account 10462190020.
  • Page 178 Enter the desired number in the BLA Number field. Click Confirm to accept the change. This section provides you with detailed information on using the SIP-T29G IP phone in a BLA scenario. In a BLA scenario, the status of the line key LED which associates with a bridged line will change.
  • Page 179 Advanced Phone Features Press , or the Send soft key. The phone will dial the entered number. Press the line key when the phone is idle to enter the pre-dialing screen. Enter the desired number using the keypad and press , or the Send soft key.

  • Page 180: Messages

    The conversation is established between phone B and phone C, phone A disconnects the call. You can send and receive text messages using the SIP-T29G IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone.
  • Page 181 Advanced Phone Features You can store text messages in your phone’s Inbox, Sentbox, Outbox or Draftbox. Each of the boxes can store up to 100 text messages. If the number of the text messages in one box is more than 100, the phone will directly delete the oldest text message in the box.
  • Page 182 User Guide for the SIP-T29G IP Phone To send a text message: Press Menu->Message->Text Message->New Message. Compose the new text message. You can press the abc soft key to change the input mode. Press the Send soft key. (Optional.) Press , or the Switch soft key to select the desired account from the From field.
  • Page 183 Advanced Phone Features Select the desired message and then press the Option soft key. Select Delete to delete the desired message, then press OK. The LCD screen prompts "Delete the selected message?". Press the OK soft key to delete this message or the Cancel soft key to cancel. You can also delete all text messages by pressing the Option soft key and then select Delete All.

  • Page 184: Voice Mail

    User Guide for the SIP-T29G IP Phone You can leave voice mails for someone else using the SIP-T29G IP phone. You can also listen to voice mails that are stored in a voice mailbox. When receiving a new voice mail, the phone will play a warning tone, and the power indicator LED will slow flash red.
  • Page 185 Advanced Phone Features Press the 123 soft key to select the proper input mode and then enter the voice mail access code (e.g., *97). Press the Save soft key to accept the change or the Back soft key to cancel. Note Voice mail access codes must be predefined on the system server.

  • Page 186: Message Waiting Indicator (Mwi)

    The MWI service is unsolicited for some servers, so the SIP-T29G IP phone only handles the MWI messages sent from the server. But for other servers, the MWI service is solicited, so the SIP-T29G IP phone must enable subscription for MWI.
  • Page 187 Advanced Phone Features Enter the period time in the MWI Subscription Period (Seconds) field. Click Confirm to accept the change. The IP phone will subscribe to the account number for MWI service by default. To enable subscribe MWI to voice mail via web user interface: Click on Account->Advanced.
  • Page 188 User Guide for the SIP-T29G IP Phone Enter the desired voice mail number in the Voice Mail field. Click Confirm to accept the change. The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail.

  • Page 189: Troubleshooting

    Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T29G IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the LCD screen blank? Ensure that the phone is properly plugged into a functional AC outlet.
  • Page 190 User Guide for the SIP-T29G IP Phone Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly.  For the installation instructions, refer to Phone Installation on page 16. Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to ...
  • Page 191 Check that the custom image is neither too large nor too small. The phone will  adjust the image with the short side to display. Check that the picture resolution of the wallpaper. The wallpaper resolution of  SIP-T29G IP phone is 480*272 pixels.
  • Page 192 User Guide for the SIP-T29G IP Phone Why I can’t send an SMS to any other phone? depends on support from a SIP server. Contact your system administrator for more information. How to change the user password? To change the user password via web user interface: Click on Security->Password.
  • Page 193 Troubleshooting Select the desired value (Optional or Compulsory) from the pull-down list of RTP Encryption(SRTP). Click Confirm to accept the change. Note SRTP is not available on all servers. Contact your system administrator for more information. SRTP is configurable via web user interface only. How to reboot the phone? To reboot the phone via web user interface: Click on Settings->Upgrade.
  • Page 194 User Guide for the SIP-T29G IP Phone How to export PCAP trace? We may need you to provide a PCAP trace to help analyze your problem. To export a PCAP trace via web user interface: Click on Settings->Configuration. Click Start to begin capturing signal traffic.
  • Page 195 Troubleshooting Click Export to open file download window, and then save the file to your local system. You can also export the system log to the syslog server or provisioning server. Contact your system administrator for more information. Note It is recommended to reset the syslog level to 3 after exporting the system syslog. How to upgrade firmware? To upgrade firmware via web user interface: Click on Settings->Upgrade.
  • Page 196 User Guide for the SIP-T29G IP Phone How to reset the phone? Reset the phone to factory configurations after you have tried all troubleshooting suggestions but do not solve the problem. Three ways to reset the phone: Full Reset: All configurations and userdata on the phone will be reset.
  • Page 197 Troubleshooting The phone will be reset to factory settings sucessfully after startup. Note Reset of your phone may take a few minutes. Do not power off until the phone has started up successfully.
  • Page 198 User Guide for the SIP-T29G IP Phone...

  • Page 199: Regulatory Notices

    Without prior written consent, no organization or individual is permitted to  make any change to the structure or the safety design of the device. Yealink is under no circumstances liable to consequences or legal issues caused by such changes.
  • Page 200 User Guide for the SIP-T29G IP Phone Keep the device dry and free of dust.  Place the device on a stable and level platform.  Please do not place heavy objects on the device in case of damageand ...
  • Page 201 Regulatory Notices Keep the power plug clean and dry. Using a dirty or wet power plug may  lead to electric shock or other perils.
  • Page 202 User Guide for the SIP-T29G IP Phone...

  • Page 203: Appendix A - Time Zones

    Appendix A-Time Zones Time Zone Time Zone Name Samoa US-Hawaii-Aleutian, US-Alaska-Aleutian -9:30 French Polynesia US-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), US-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), US-MST no DST, US-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), US-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), US-Eastern Time -4:30 Venezuela(Caracas) Canada(Halifax,Saint John), Chile(Santiago), Paraguay(Asuncion), UK(Falkland Islands),...
  • Page 204 User Guide for the SIP-T29G IP Phone Time Zone Time Zone Name +9:30 Australia(Adelaide), Australia(Darwin) Australia(Brisbane), Australia(Hobart), Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) +11:30 Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands) Tonga(Nukualofa) +13:30...

  • Page 205: Limitations Of Liability

    Index Editing Contacts About This Guide Emergency Number Account Management Ending Calls Account Registration Adding Contacts Administrator password Anonymous Call General Settings Anonymous Call Rejection Getting Started Answering Calls Area Code Attaching Stand Hardware Component Instructions Audio Settings Headset Use Auto Answer Headset Mode Activation/Deactivation Auto Redial...
  • Page 206 User Guide for the SIP-T29G IP Phone Phone Installation Phone Lock Phone Status Phone User Interface Placing Calls Placing Calls to Contacts Programable Keys Optional Accessories Outgoing Intercom Calls Overview ReCall Recent Call In Dialing Redialing Numbers Registration Regulatory Notices...

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