Welch Allyn Connex Spot Monitor Service Manual page 164

158 Appendix
Symptom
Attempt to upgrade the software
failed. Braun failures
Possible cause
The probe or the window is dirty or
contaminated.
The main board malfunctioned.
The hardware or software between the Host and
the Ethernet module is incompatible.
The monitor lost communication with the
network or a timing issue occurred during the
upgrade.
The temperature module malfunctioned.
The main board malfunctioned.
The thermometer is not in the cradle.
The thermometer contacts are dirty.
The thermometer batteries are dead.
®
Connex Spot Monitor
Suggested action
Replace the temperature module.
Replace the main board.
Clean the probe or window.
Replace the probe.
Update the software.
Replace the main board.
Retry software update.
Replace the temperature module.
Replace the main board.
Retry software update.
Replace the temperature module.
Replace the main board.
Update the software.
Replace the temperature module.
Replace the main board.
Update the software.
Replace the main board.
Placed the thermometer in the
cradle.
Clean the thermometer contacts.
Replace the thermometer.
Replace the thermometer
module.
Place the thermometer in the
cradle to charge.
Clean the thermometer contacts.
Replace the thermometer
batteries.
Replace the thermometer.