Figure 49 Service Tickets Page - Quantum DXi4500 User Manual

Chapter 7: DXi4500 Alerts
Service Tickets

Figure 49 Service Tickets Page

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a series of steps that may resolve the problem prior to contacting
Quantum customer support.
The procedures described in system status tickets are intended to be
performed by users who are familiar with the DXi4500. At any time, a
user may contact Quantum customer support for assistance or if the
user is concerned about what specific actions to take.
Viewing Service Tickets
Viewing service tickets can be performed by users with the following
access privilege:
• Monitor
• Administrator
To view service tickets:
1 From the Alerts page, click the Service Tickets tab.
The Service Tickets page displays (see
The Service Tickets page lists the information described in
Figure 49):
Table
Quantum DXi4500 User's Guide
22.