Service Tickets; Figure 71 Service Tickets Page - Quantum DXi4500 User Manual

Chapter 10: Troubleshooting

Service Tickets

Service Tickets

Figure 71 Service Tickets Page

176
3 If a component reports a temperature problem, verify that the
associated fan is operating correctly. If necessary, contact Quantum
customer support to replace the fan (see
or Help on page xx).
The DXi4500 system can generate service tickets which can be used to
resolve a problem.
To access the Service Tickets page:
1 Access the DXi4500 remote management pages (see
DXi4500 Web Pages
administrator.
2 From the Home page, click the Ticket button located at the top of
the page.
The Service Tickets page displays (see
3 To view details for a ticket, click the ticket number.
on page 43), and log onto the system as an
Figure
Quantum DXi4500 User's Guide
Getting More Information
Accessing
71).