Quantum DXi4500 User Manual page 151

Table 22 Service Tickets
Quantum DXi4500 User's Guide
Note: You can click the Ticket, Request ID, State, Priority, Last
Update, and Details column headings to sort the rows in the
report by the data in the respective column. Click the column
heading again to invert the sorting sequence from ascending
order to descending order.
Column Description
Ticket Service ticket numbers.
Request ID Request ID for the ticket.
State
Current status of the service ticket (Open or
Closed).
Priority Severity level of the problem described in the
service ticket (Low, Middle, or High).
Last
Date when the service ticket was last opened or
Updated closed.
Details Summary description of the problem reported by
the DXi4500.
2 To view details for a ticket, click the ticket number.
The Ticket Details display at the bottom of the screen (see
Figure 50).
Chapter 7: DXi4500 Alerts
Service Tickets
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