FP PostBase One Operator's Manual page 135

Issue
...
general errors
Accounts are missing.
Blank display.
Data Upload is not possible.
No users available.
PostBase One makes sounds
without any apparent reason.
Lost PIN (administrator PIN).
Lost PIN (user PIN).
Touch screen fails to react
when touched.
User PIN is not accepted.
Possible cause and remedy
The current user is not allowed to frank on the
desired account.
Contact the system administrator.
Check whether the power cable is plugged in cor-
rectly and the PostBase One is turned on.
PostBase One is in standby.
Briefly touch the display.
PostBase One fails to establish connection to the
data center. Check the connectivity settings
(Menu Manage Connection).
Data centre issue. Try again later.
When deactivating access control, all users are
deleted.
Create new users with the PC software.
The bulk ink print system may cause sounds due to
pumping and deairing. These are normal sounds
that are related to their function, thus they are no
errors.
Select L PIN. Follow the prompts in the display.
OST
Contact the system administrator.
Turn off the PostBase One.
Calibrate the touch screen (see chapter 15.11,
page 127).
Did you select the correct user?
Press B . Select the correct user.
ACK
Contact the system administrator.
Tips for troubleshooting
135