FP PostBase One Operator's Manual
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FP PostBase One Operator's Manual

Digital franking system
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Summary of Contents for FP PostBase One

  • Page 1 Franking system Operator Manual...

  • Page 2: About This Manual

    Menu names and options from the operating menu are written in small capitals, e.g. M A tip offers advice or additional suggestions for improving the operation. Illustrations The display illustrations in this manual are general examples that may differ from the actual display on your PostBase One.

  • Page 3: Table Of Contents

    4.1.2 Setting mailing data and weighing __________________________36 4.1.2.1 PostBase One with static scale – normal weighing _____________36 4.1.2.2 PostBase One with static scale – differential weighing (optional) ____38 4.1.2.3 PostBase One with dynamic scale (optional) ___________________41 4.1.3 Setting the weight manually _______________________________43...
  • Page 4 Displaying and clearing down the item counter ________________ 59 6 Displaying and printing registers ________________________________ 60 7 Download postage ____________________________________________ 61 8 PostBase One with PC connection ______________________________ 62 9 Printed Postage Impression – PPI (optional) _________________________ 65 10 Using the DX feature (optional) ____________________________________ 67 10.1...
  • Page 5 Cleaning ink cartridges / print heads by hand ________________119 15.8 Replacing the ink fleece _________________________________121 Topping up sealing liquid (PostBase One with sealer) _______________123 15.9 Clean / replace the sponge (PostBase One with sealer) _____________125 15.10 15.11 Calibrating the touch screen _____________________________127 15.12...
  • Page 6 Graphical symbols, safety signs and product safety labels on the PostBase One franking system _____________________________ 145 User interface symbols (overview) ________________________________ 147 Moving the PostBase One to another location _______________________ 153 Glossary ____________________________________________________ 173 Technical Data _______________________________________________ 175 PostBase One – components ________________________________ 175 PostBase One –...

  • Page 7: Safety Tips

    – is released and the transport stops. You have to bring the safety cap back into position before you can go on using the PostBase One. By no means must you try to block or fasten the safety cap.
  • Page 8 FP, and therefore not vouch for such products. The full functioning of the PostBase One franking system at the time of delivery can only be guaran- teed when using original Francotyp-Postalia ink cartridges / print heads and ink tanks.

  • Page 9: Short Description Of The Postbase One

    A short description of the PostBase One A short description of the PostBase One PostBase One is a digital franking system for medium to high mail volumes featuring a touch screen. With its distinctive feature, the vertical letter transport, it can automatically process mail pieces of all sizes –...
  • Page 10 PostBase One Franking System Mailmark™ Your PostBase One is part of a new generation of Mailmark™ franking machines. This means you benefit from the many features of this new Royal Mail service like discounts and traceability. Mailmark™ also comes with a new design of the franking imprint of which the main distinguishing mark is the 2D bar- code.
  • Page 11 Letters can be added during operation. – PostBase One Sealer – for mail pieces with a thickness of up to 7 mm. The envelope flap is moistened in the seal-...
  • Page 12 PostBase One Franking System Further options – PostBase One Dynamic Scale. The dynamic scale (for mail pieces up to 1 kg) detects the weight and size of the mail piece while transporting it to the franking machine. Both values are transmitted to the franking machine, which automatically determines the correct product set- ting –...

  • Page 13: The Basics Of Operation

    The basics of operation The basics of operation In this chapter you will learn about the basic functions of the PostBase One franking system and how to handle the touch screen. Turning the PostBase One on / off The PostBase One franking system can remain connected to mains all the time to ensure it is always ready for use.

  • Page 14: Standby

    Caution! Make sure to always turn the PostBase One off by pressing the rocker switch for three seconds before disconnect- ing the PostBase One from mains. Never pull the power plug or separate the power supply in any other way before the printing system has reached its sealed position.

  • Page 15: Adjusting The Display Inclination

    The basics of operation Adjusting the display inclination • Press the key below the display and set the display in the desired position. The adaptation mechanism features several catches. • Release the key. Setting the letter catch tray The catch tray can be adapted to different envelope sizes – up to ISO B4 (250 mm x 353 mm).

  • Page 16: Adjusting The Feeder (Optional)

    PostBase One Franking System Adjusting the feeder (optional) 3.5.1 Adjusting the letter path You always have to adjust the feeder according to the thickness of the letters being processed. With the slider (thickness) you adjust the letter path of the separation to the thickness of the letters.

  • Page 17: Separation Function

    The basics of operation 3.5.2 Separation function In most cases, you can use the default setting. In case of letters with ‘critical’ demands for separation, you can adjust the feeder easily. In the following cases, an adjustment is recommended: – very thick letters –...

  • Page 18: 3.5.2.2 Adjusting The Pressure

    PostBase One Franking System 3.5.2.2 Adjusting the pressure The pressure needs only adjustment if problems occur while processing letters. Typical cases: – exceptionally thick or heavy letters are not drawn in – the gap between letters drawn in is too large.

  • Page 19: 3.5.2.3 Adjusting The Separation

    The basics of operation • Re-place cover on feeder. The cover must latch audibly. 3.5.2.3 Adjusting the separation The separation needs only adjustment if problems occur while processing letters. Typical cases: – soft, unstable letters and letters with sensitive surfaces are damaged –...
  • Page 20 If you have to adjust the pressure and the separation regularly: There is a special cover with an aperture for direct access to the levers available. Remov- ing that cover is not necessary. For questions regarding the refitting of your automatic feeder, please contact the FP aftersales service.

  • Page 21: Sealing Function (Optional)

    When equipped with the optional components sealer and power sealer, PostBase One can frank and seal your mail in a single run. Coming from the feeder, the mail pieces pass through the sealer. In the sealer, the sealing flap of the envelope is moistened by a sponge.

  • Page 22: Screen Elements And Operation Philosophy

    PostBase One Franking System Screen elements and operation philosophy This chapter covers the user interface of the PostBase One franking system. You will learn how to operate the touch screen, the screen elements and the menus, window types and symbols.
  • Page 23 The basics of operation Buttons You distinguish buttons from the screen background by a shadow. They can have various states, depending on the function: Button can be pressed / is active. Button is selected / passive (cannot be pressed). Confirmation: Button is being pressed. Button is deactivated / cannot be pressed.

  • Page 24: The Home Screen

    A function can be edited or selected by sim- ply touching its button. Depending on the respective function, the PostBase One opens a list, an adjustment menu or a menu offering further options. In the chapters to follow, you will be intro- duced to each of the menu and window types and their operation.

  • Page 25: The Product Calculation Menu

    Selecting mailing data Mailing data Current settings By pressing the respective buttons, you select mailing data. The PostBase One guides you through the postage calculation process step by step. Press OK to accept the current settings and to return to the Home screen.

  • Page 26: The Menu

    PostBase One Franking System Returning to the Home screen Setting the product for franking With the OK button, you set the current selected mailing data for franking and return to the Home screen. Cancelling the Product Calculation menu Pressing the B button repeatedly deletes the mailing data step by step.

  • Page 27: Lists

    The basics of operation 3.7.5 Lists Lists (e.g. for adverts, SMS texts) offer all available settings in list form. The current set- ting is shown on a dark background. Use the arrow buttons to scroll through the list. Press the respective button to select one of the provided settings and return to the Home screen.

  • Page 28: Pop-Up Windows

    PostBase One Franking System Input via keypad Use the keypad in the left area of the display Current input to input values. The top right text box indi- cates your input. The keypad is always matched to the respec- tive situation: The button labels change accordingly, depending on whether you must type figures or figures and letters.

  • Page 29: Procedures (Wizards)

    The basics of operation 3.7.8 Procedures (wizards) For more complex settings, e.g. when setting up connection data, the PostBase One opens a ‘procedure’, guiding you through all necessary actions step by step. Different win- dow types are used, depending on require- ments.
  • Page 30 Proceed exactly as when franking. Printing the zero test print on an envelope PostBase One with hand feed tray • Place an empty envelope (or a post card) on the hand feed tray: – The side to be printed faces the back.
  • Page 31 – Envelope flap to the bottom (envelope stands on its upper edge). The feeder starts automatically. PostBase One feeds the envelope, prints a zero test print, and exits the envelope to the right side. • In the Home screen, press the L ABEL button.
  • Page 32 TART PostBase One prints a label. Checking the print quality Make sure the PostBase One always pro- vides clean and legible franking imprints. • Check the print quality. There must not be any offsets, blurred or blank spots. Pay Data matrix symbol special attention to the data matrix symbol.

  • Page 33: Setting The Franking Imprint

    Bilingual (Welsh / English) version: You can order the bilingual version of the ‘Delivered by Royal Mail’ mark from FP for a fee. The current print image data is then downloaded to your PostBase One via the Remote Services function.

  • Page 34: Postage / Royal Mail Product

    PostBase One Franking System Postage / Royal Mail product PostBase One sets the postage, i.e. the price for the postal product using the chosen mailing data (destination, type, mail piece dimensions, and additional services if applicable), in conjunction with the displayed weight.

  • Page 35: Setting A Product Via Shortcut

    Shortcut buttons More shortcuts • In the Home screen, press the button. PostBase One opens a list with all available shortcuts. For details on how to save products as short- cuts via PC software (e.g. Navigator), please refer to the manual provided with the soft-...

  • Page 36: Setting Mailing Data And Weighing

    PostBase One Franking System 4.1.2 Setting mailing data and weighing 4.1.2.1 PostBase One with static scale – normal weighing This chapter describes setting the postage when using the static scale in standard weighing mode. If the ‘differential weighing’ option is available on your franking system, the currently set weighing mode is shown on a button to the right of the weight.
  • Page 37 A tone signal indicates that the scale has determined the mail piece’s weight. The weight determined by the scale is now set. PostBase One sets the postage based on the displayed weight and the selected mailing data. With the static scale, you can weigh the mail pieces in the Home screen and the Product Calculation menu as well.

  • Page 38: Postbase One With Static Scale - Differential Weighing (Optional)

    This function helps you to conveniently and easily weigh and frank large amounts of similar mail pieces. You simply place a letter stack on the static scale and remove one letter at a time. PostBase One determines the weight change and sets the appropri- ate postage.
  • Page 39 Setting the franking imprint PostBase One opens the Product Calculation menu and prompts you for all required details regarding the mail piece. • Select the respective desired setting by pressing the corresponding button. The selected mailing data appear to the right in the display.
  • Page 40 • Frank the letter as usual. • Handle the remaining letters in the same way. When you empty the weighing platform, PostBase One asks you if the set weight is to be used. • Acknowledge with Y to frank the last let- ter of the stack.

  • Page 41: Postbase One With Dynamic Scale (Optional)

    Setting the franking imprint 4.1.2.3 PostBase One with dynamic scale (optional) This chapter describes setting the postage using the dynamic scale. The dynamic scale detects the weight and size of the mail piece while transporting it and transmits them to the franking machine to set the postage. For this purpose, dynamic weighing must be activated for the relevant product.
  • Page 42 PostBase One Franking System Note: If the ‘Scale selection’ menu does not appear during product calculation, you can only weigh the mail pieces with the static scale or enter the weight manually. In these cases, the dynamic scale only transports the letters.

  • Page 43: Setting The Weight Manually

    Setting the franking imprint 4.1.3 Setting the weight manually PostBase One offers the possibility to set the weight manually for product calculation. If no scale is available, PostBase One shows icon in the Home screen. In this case, you have to enter the weight for postage calculation manually in the Product Calculation menu.

  • Page 44: Date

    The date for the franking imprint is set automatically to the current date by the system clock. You can forward the date for the franking imprint. The PostBase One rejects invalid input, e.g. a franking date too far in the future or redating.

  • Page 45: Advertising Imprints

    Setting the franking imprint Advertising imprints PostBase One can print up to two advertising imprints of your choice on your mail pieces. Advertising imprints may be: – Graphical adverts – Text messages / SMS texts. You can print advertising imprints in any order.

  • Page 46: Special Features Of Product Setting

    Special features of product setting 4.4.1 Business Mail (optional) PostBase One offers the option to frank Business Mail. For activation of the ‘Business Mail’ feature, please contact the FP aftersales service or your local sales agent. Franking Business Mail • Press the P...

  • Page 47: Pre-Pay Reply

    Setting the franking imprint 4.4.2 Pre-Pay Reply PostBase One offers the possibilty to frank Reply Mail (1st Class Letter and 2nd Class Letter mail). • To frank pre-paid return envelopes, select the special service P AY REPLY • Press OK to return to the Home screen.

  • Page 48: Franking

    PostBase One Franking System Franking This chapter covers how to log on to the PostBase One franking system, how to set an account to register the postage used, how you place letters on the hand feed tray, how to use the feeder, and how to frank self-adhesive labels which can be stuck onto the mail piece.

  • Page 49: Setting / Changing The Account

    In the Home screen: • Press the C … button. CCOUNT PostBase One opens a list with all available accounts. You see the account names and numbers. The currently set account is shown on a dark background (in the example: ‘Cost Account 1’).

  • Page 50: Positioning And Franking Letters

    Positioning and franking letters 5.3.1 Hand feed tray On a PostBase One with hand feed tray, you position letters individually for franking. Please heed the mail piece specifications on page 180. You can feed mail pieces to frank when the Home screen displays a postage.

  • Page 51: Feeder - Batch Processing (Optional)

    Franking Feeder – batch processing (optional) 5.3.2 Equipped with a feeder, PostBase One can batch process letters and postcards. Please heed the mail piece specifications and the envelope specifications for auto- matic feeding and sealing on pages 180 to 182.
  • Page 52 (See also chapter 3.6, page 21.) Dynamic weighing YES / NO Check the dynamic scale‘s status (PostBase One with dynamic scale) If you want the dynamic scale to detect letter size and weight: • Make sure that the product is set to ‘Dynamic’.

  • Page 53: 5.3.2.2 Positioning Letters In Stack

    If the desired product is set and the Home screen shows the Postage or Auto, you can position mail pieces on the feeder to frank. PostBase One is ready to frank • Arrange the letter stack: – the side to be printed faces the back –...

  • Page 54: 5.3.2.3 Using The Batch Counter

    After an interruption or when there are already letters in the feeder: • In the Home screen, press the L ABEL button. EEDER PostBase One opens the ‘Batch Processing’ pop-up. • Press the S button. TART You process single letters in the same man- ner.
  • Page 55 For details on how to set up the feeder and position letter stacks, please read pages 51 to 54. PostBase One feeds the letters one by one, prints, and places the franked letters in the catch tray. The counter displays the number of letters still to be franked.

  • Page 56: Franking Labels

    Please heed the following when franking labels: – We recommend to use only original FP labels. The manufacturer FP has estab- lished reliability, safety and applicability. The manufacturer cannot assess the reli- ability, safety and applicability for products not approved by FP, and therefore not vouch for such products.
  • Page 57 When the Home screen shows the desired settings for franking: • In the Home screen, press the L ABEL button. EEDER PostBase One is ready to frank PostBase One opens the pop-up “Batch Processing”. • Select L ABEL • Press the S button.
  • Page 58 • S the setting. • Press the S button. TART PostBase One prints the number of labels you have set. The counter displays the number of labels still to be franked. You can interrupt processing with the S button. Labels yet to be printed...

  • Page 59: Displaying And Clearing Down The Item Counter

    Displaying and clearing down the item counter Apart from the counter for franking imprints in the register and the account counters, the PostBase One features an item counter for franking imprints you can use as you like. The item counter counts all franking imprints. Test prints are not registered.

  • Page 60: Displaying And Printing Registers

    PostBase One Franking System Displaying and printing registers The PostBase One franking system saves important parameters and information on used postage in registers. You can view and print the register states. • Open the M • Choose R EGISTERS The Postage Download Receipt displays the current register states.

  • Page 61: Download Postage

    If users are enabled, postage download might not be available. In that case, please contact the system administrator. Loading postage • Make sure PostBase One is ready to con- nect to the data centre (network cable is connected, correct connectivity settings).

  • Page 62: Postbase One With Pc Connection

    PC and offer extensive booking, analysing and reporting features. This chapter describes the particularities in handling the PostBase One franking sys- tem when connected to a PC. For information on NavigatorBasic / NavigatorPlus and MailReport, please visit our website or contact your local sales agent.
  • Page 63 Navigator icon.) During the start routine, the connection to PostBase One is automatically established. As soon as PostBase One is connected to the respective FP software (e.g. Navigator- Basic), the display shows a corresponding pop-up window (similar to the example on the left).
  • Page 64 The connection between PostBase One and the PC is disconnected. Menu and imprint settings are accessible via the PostBase One’s touch screen. PC Software Mode: ON If the PC Software Mode is active on Postbase One, you cannot frank when dis- connected from the PC.

  • Page 65: Printed Postage Impression - Ppi (Optional)

    – offer a cost-efficient alternative to regular frank- ing. The PostBase One franking system then serves as a mere stamping machine with a special reporting function. Printed Postage Impressions are NOT logged in the registers and account information.
  • Page 66 • Position an envelope / a postcard on the hand feed tray. • Start label printing. • Use the feeder. PostBase One records the number of PPI imprints in separate PPI counters. Displaying PPI information You can display your PPI license number and the number of PPI imprints.

  • Page 67: Using The Dx Feature (Optional)

    PostBase One can frank mail pieces for dispatch by the private carrier DX. In order to use the optional DX feature it has to be activated in your PostBase One. Please contact the FP aftersales service or your local sales agent. If the DX feature is ena- bled, DX products are selectable in the ‘Product Calculation’...

  • Page 68: Franking Dx Mail

    • Select the desired DX product and, if needed, the desired scale. • Weigh the mail piece if needed. PostBase One sets the postage based on the selected DX product and the displayed weight. • Press OK to return to the Home screen.

  • Page 69: Displaying Dx Information

    • Start label printing. • Use the feeder. 10.3 Displaying DX information PostBase One records the number and the value of all DX franking procedures. • Open the M • Choose DX R EPORT You see the DX license code, the number and the total value of all DX imprints as well as the current date and time.

  • Page 70: Displaying And Printing Dx Information (Example Navigator)

    PostBase One Franking System Displaying and printing DX information (example Navigator) 10.4 The PC software from Francotyp-Postalia offers you the possibility to display and print DX usage data. • In the Navigator main menu, click on the [PostBase Menu] button.

  • Page 71: Alternative Carrier Mode (Optional)

    Alternative Carrier Mode (optional) PostBase One supports franking mail for dispatch by alternative carriers. To use this optional function it has to be activated in your PostBase One. Billing occurs according to your contract with the respective postal service. In this chapter, you will learn how to start the Alternative Carrier Mode and how to return to the regular franking mode.

  • Page 72: Features And Settings In Alternative Carrier Mode

    PostBase One Franking System 11.2 Features and settings in Alternative Carrier Mode The illustration shows an example of the Home screen in Alternative Carrier Mode and its possible settings. Selected carrier Advertising imprints Weight Info panel: – Date in the franking...

  • Page 73: Franking In The Alternative Carrier Mode

    Exit the Alternative Carrier Mode in the same manner as you started it: • Open the M • Select A LTERNATIVE ARRIER PostBase One opens a list of all available carriers. The currently set carrier is shown on a dark background. • Select R OYAL •...

  • Page 74: Special Imprints And Functions

    PostBase One Franking System Special imprints and functions Stamping incoming mail (optional) 12.1 You can use the ‘Incoming mail’ function to mark your incoming mail. Setting the incoming mail stamp • Open the M • Choose S PECIAL UNCTIONS • Choose D...
  • Page 75 (default position: about 1 cm from the right letter edge). Any changes to this setting remain, even after switching the PostBase One off. The offset for the incoming mail stamp does not affect the imprint when franking.

  • Page 76: Advert Only

    PostBase One prints the incoming mail stamp. 12.2 Advert Only With the special function ‘Advert Only’, you can print advertising imprints (graphical adverts and text messages) that are stored in your PostBase One franking system. • Open the M • Choose S PECIAL UNCTIONS •...
  • Page 77 Special imprints and functions PostBase One returns to the ‘Advert Only’ menu. The advertising imprint button shows the selected imprint. • Set the second advertising imprint in the same way. When both buttons show the desired imprints: • Confirm with C ONTINUE You can start printing.

  • Page 78: Print Numbers

    • Open the M • Choose S PECIAL UNCTIONS • Choose P RINT UMBERS PostBase One opens the ‘Print Numbers’ menu. Setting the start number Start number • Enter the desired start number. You can choose any number between 1 and 999999.

  • Page 79: Feed Only / Count Mail Pieces

    5.3.2. The ‘Feed Only’ special function has its own counter. PostBase One shows the number of transported mail pieces on the upper right side of the display. When quitting the ‘Feed Only’ function, the counter is reset to ‘0’.

  • Page 80: Seal Only (Optional)

    With the special function ‘Seal Only’, you can seal and count letters without printing (up to 7 mm / 0.3"). This special function is only available on PostBase One systems with feeder. Please heed the mail piece specifications on page 182.

  • Page 81: Account Administration

    Account administration Account administration If user management is enabled via PC software, the account administration features are only available to the administrator. 13.1 Switch account administration on / off Switching on • Open the M • Choose M ANAGE CCOUNTS •...

  • Page 82: Display Account Information

    Display account information • Open the M • Choose M ANAGE CCOUNTS • Select S PostBase One displays a list of all accounts containing the respective number and value of franked letters. 13.3 Set one account to zero • Open the M •...

  • Page 83: Print Account Report (Optional)

    Print account report (optional) 13.5 PostBase One can print account reports for all accounts or individual accounts. An account report contains the account name(s), the postage used and the number of performed frankings since last setting the account to zero, as well as the date, the time, and information on the franking machine.
  • Page 84 • Press the L button. ABEL • Press the S button. TART PostBase One prints the account report on a label. • Press the F button. EEDER • Position an empty envelope / postcard to print the account report.

  • Page 85: Advanced Settings & System Information

    You can view a list of all major system parameters (e.g. software version, rate table). • Open the M • Choose S YSTEM NFORMATION PostBase One displays the system informa- tion. 14.2 Display brightness You can adapt the display brightness to fine-tune the contrast and increase the legi- bility of the displayed texts.

  • Page 86: Tone Signals

    PostBase One Franking System 14.3 Tone signals PostBase One confirms certain actions with a tone signal. A series of tone signals indicates an error. You can restrict the scope of audible signals to warnings or turn off the audible signals altogether.

  • Page 87: User Interface Language

    14.5 Standby time The PostBase One franking machine will go to standby automatically if it is not used for some time. The standby time is the time between your last operation and the time PostBase One automatically goes to standby.

  • Page 88: Product After Standby

    14.7 Auto Off PostBase One switches off automatically if it is not used for some time. The Auto Off time is the time between your last operation and the time PostBase One automati- cally switches off. • Open the M •...

  • Page 89: Connection To Data Centre

    / system environment. When in doubt, contact your network administrator. • Open the M • Choose M ANAGE ONNECTION PostBase One shows the current connectiv- ity settings. Changing the settings • Press C HANGE • Simply follow the instructions on the display.
  • Page 90 ISABLED port DHCP. During manual configuration, you will need to enter the following parameters: – Static IP address for your PostBase One – Subnet mask – Default gateway – IP address of the DNS server. Please contact you network administrator for details.
  • Page 91 In case your network only supports explicitly authorised devices, your network administra- tor will require the MAC address of your PostBase One. You can find it in the Connec- tivity Settings menu. Reference Information for Network Administrators The PostBase One requires an Ethernet con-...

  • Page 92: View Contact Information

    With the PC software, you can set up a user-specific access control for the PostBase One. Please refer to the manual of the PC software. In the PostBase One menu, the PIN function is then only accessible with the administrator PIN.

  • Page 93: Switch Pc Software Mode On / Off

    You can set up the franking system in such a way that franking is only possible when connected to a PC and special FP software for PostBase franking systems (PostBase NavigatorBasic / NavigatorPlus or MailReport for PostBase). Thus, you can make sure that all frankings are registered on the PC for reporting and analysis purposes.

  • Page 94: Auto Postage Download

    Auto Postage Download The ‘Auto Postage Download’ feature facilitates keeping track of the remaining post- age. When enabled, PostBase One will warn you once the remaining postage reaches the preset threshold and will give you the opportunity to load postage.
  • Page 95 Advanced settings & system information Performing Auto Postage Download When the remaining postage reaches the threshold, PostBase One opens an appropri- ate screen with the following options: • C the displayed load amount, then HANGE load postage. • L the displayed amount directly.

  • Page 96: Uploading Product Data

    PostBase One will remind you when it is time to upload the product usage data. If you fail to do so, the franking machine will lock down after a certain amount of time until you performed a data upload.

  • Page 97: Advert Counter

    Displaying / resetting the advert counter • Open the M • Choose A DVERT OUNTER PostBase One opens a pop-up displaying the number of adverts printed since last resetting the advert counter. • Y resets the advert counter. • Press N...

  • Page 98: Adjusting Moistening (Postbase One With Sealer)

    14.16 Remote Services With the ‘Remote Services’ function, PostBase One connects to the FP server and checks for updates (e.g. a new rate table, new machine software). Diagnostic data is also exchanged with the FP server.

  • Page 99: Maintenance And Care

    15.1 Cleaning the PostBase One franking system Warning! Pull the power plugs prior to cleaning the PostBase One franking system. Warning! Be extremely careful when handling liquids. Take special care that no foreign objects penetrate the system’s interior. If this should happen, have the franking system checked by FP aftersales service before using it again.

  • Page 100: Print System: Show Ink Level / Status

    • Choose P RINT YSTEM • Choose I NFORMATION PostBase One shows the following informa- tion, depending on the ink system in use: Ink systems with 2 ink cartridges – Ink level of the two ink cartridges. Bulk Ink – Ink level of the ink tank and –...

  • Page 101: Changing The Ink Cartridges

    Maintenance and care 15.3 Changing the ink cartridges PostBase One monitors the filling level in the ink cartridges and issues a message when they must be replaced. We recommend that you always have a new FP cartridge kit in stock.
  • Page 102 • C HOOSE HANGE ARTRIDGES The exchange procedure starts. PostBase One moves the ink cartridges to the exchange position and opens the flap. Removing the ink cartridges • Release the ink cartridges: Turn the two blue-green levers upwards. • Pull both lifters (blue-green) upwards.
  • Page 103 Maintenance and care • Pull both ink cartridges upward out of the bracket. Inserting new ink cartridges The full functioning of the PostBase One franking system at the time of delivery can only be guaranteed when using original Francotyp-Postalia ink cartridges.
  • Page 104 PostBase One Franking System • Remove the sticker. Caution! Do not touch the nozzle surface. Always keep unprotected nozzles facing down. Handle cartridges without nozzle protection with extreme care. • Carefully remove the nozzle protection. • Hold the ink cartridge with its connectors facing backwards, i.e.
  • Page 105 Please wait until the calibration has finished. Adjustment PostBase One continues with the ink car- tridge adjustment procedure and prompts you to feed a letter for a test imprint. Follow the instructions on the display.

  • Page 106: Changing The Print Heads (Postbase One Bulk Ink)

    Changing the print heads (PostBase One Bulk Ink) 15.4 PostBase One monitors the status of the print heads and issues a message when they must be replaced. We recommend that you always have a new FP print head kit in stock We advice to clean the contacts in the print head bracket at each print head replace- ment.
  • Page 107 Maintenance and care Changing the print heads PostBase One tells you when to change the print heads. • Confirm the message. • Open the M • Choose P RINT YSTEM • Choose C HANGE ARTRIDGES The exchange procedure starts. PostBase One moves the print heads to the exchange position and opens the flap.
  • Page 108 PostBase One Franking System • Release the print heads: Turn the two blue-green levers upwards. • Pull both lifters (blue-green) upwards. The print heads are lifted from their brackets. • Pull both print heads upward out of the bracket.
  • Page 109 Maintenance and care Inserting new print heads The full functioning of the PostBase One franking system at the time of delivery can only be guaranteed when using original Francotyp-Postalia print heads. Caution! Insert the print heads only after they have adapted to the ambient tempera- ture of the franking machine (e.g.
  • Page 110 PostBase One Franking System Caution! Do not touch the nozzle surface. Always keep unprotected nozzles facing down. Handle cartridges without nozzle protection with extreme care. • Carefully remove the nozzle protection. • Hold the print head with its connectors facing backwards, i.e. towards the back of the franking system.
  • Page 111 Maintenance and care • Lock the print heads: Turn the two blue-green levers down- wards. • Take hose coupling of the hose connection marked with from stand-by position. • Put hose coupling in left print head and push in firmly. Feel the coupling lock in place.
  • Page 112 Calibration / cleaning After changing the print heads, PostBase One calibrates the print heads and cleans the printing system. Please wait until the calibration has finished. Adjustment PostBase One continues with the print head adjustment procedure and prompts you to feed a letter for a test imprint.

  • Page 113: Changing The Ink Tank (Postbase One Bulk Ink)

    Changing the ink tank (PostBase One Bulk Ink) 15.5 PostBase One will remind you when it is time to change the ink tank. If the ink tank is empty, PostBase One automatically initiates the tank change procedure. The frank- ing system is no longer ready for operation. You have to replace the ink tank before you can go on printing with PostBase One.
  • Page 114 • Pull the tank upward out of the bracket. Insert new ink tank The full functioning of the PostBase One franking system at the time of delivery can only be guaranteed when using original Fran- cotyp-Postalia ink tanks.
  • Page 115 Maintenance and care • Insert the ink tank as illustrated. • Push down the ink tank. The ink tank locks into its bracket. • Close the flap.

  • Page 116: Aligning Ink Cartridges / Print Heads

    • Choose A in the submenu. LIGNMENT • Place an empty envelope for the test print. PostBase One prints a test print. • On the test print, determine the numbers where – the horizontal lines are as exactly next to each other as possible and –...
  • Page 117 Maintenance and care Horizontal line • Type the number where the horizontal par- tial lines are as exactly next to each other as possible. (If necessary: Press CE to clear the dis- played number.) • Confirm with C ONTINUE Vertical line •...

  • Page 118: Cleaning The Print System

    PostBase One Franking System 15.7 Cleaning the print system 15.7.1 Starting automatic print system cleaning You should start automatic print system cleaning only if the quality of the imprint is not good enough (e.g. blank spots in the imprint after longer periods out of use).

  • Page 119: 15.7.2 Cleaning Ink Cartridges / Print Heads By Hand

    • Remove one ink cartridge / print head. For detailed instructions on how to remove and insert ink cartridges, see chapter 15.3. For detailed instructions on how to remove and insert print heads (PostBase One Bulk Ink), see chapter 15.4.
  • Page 120 However, tap water contains minerals that may stain the cartridge / print head. For best cleaning results, use FP contact cleaner and cleaning cloths contained in the ‘clean & renew’ cleaning kit offered by Francotyp-Postalia.

  • Page 121: Replacing The Ink Fleece

    15.8 Replacing the ink fleece PostBase One will remind you when it is time to change the ink fleece. Caution! Take care not to soil your skin, your clothes, or objects near by. Use a mat to place the fleece tray.
  • Page 122 • Push in the fleece tray as far as it will go. • C the replacement of the ink fleece. ONFIRM In a pop-up, PostBase One informs you that the ink fleece was replaced. • Confirm the pop-up with OK. PostBase One is ready for operation again.

  • Page 123: Topping Up Sealing Liquid (Postbase One With Sealer)

    Using tap water is possible. Note, however, that the sealing process may be less reli- able when using water. Warning! Switch off the PostBase One franking system and all components connected to it prior to topping up sealing liquid. Warning! Be extremely careful when handling liquids. If you fill the sealant tank, make sure not to wet any parts connected to the mains.
  • Page 124 PostBase One Franking System • Put a funnel in the filler hole. • Fill the tank with sealing liquid. The sealant tank holds up to 800 ml. • Pull out the funnel. Retain the funnel, the closing with suction pipe and an empty bottle of the sealing liquid.

  • Page 125: Clean / Replace The Sponge (Postbase One With Sealer)

    The sponge for moistening the envelope flaps should be cleaned regularly (e.g. al- ways after weekend). Check the condition of the sponge and replace it if exhausted. We recommend always keeping a new sponge in reserve. • Switch off PostBase One and all compo- nents connected to. • Press the release key.
  • Page 126 PostBase One Franking System • Insert a new / the cleaned sponge. • Hook the fixation plate into the lower part of Fixation plate the moistener as illustrated. • Snap in the upper part of the fixation plate. Warning: Mind Your Hands! When closing the unit, do not reach into the area between the moistening unit and the letter guide face.

  • Page 127: 15.11 Calibrating The Touch Screen

    • Touch the red circle with the stylus. • Follow the further instructions on the display: Touch each of the displayed cali- bration circles with the stylus. PostBase One will continue its start routine. The touch screen is now calibrated.

  • Page 128: 15.12 Replacing The Battery

    The manufacturer FP has established reliability, safety and applicability. Observe the instructions enclosed with the battery for correct use and disposal. Caution Switch off the PostBase One. Pull the power plugs out of the power socket prior to replacing the battery.
  • Page 129 Maintenance and care • Insert new battery (90.4701.8004.00). Make sure that the polarity is correct! Sym- bols in the battery compartment depict the correct polarity. • Close the battery compartment. • Set up all additional components of the franking system if necessary (see appen- dix, page 163).

  • Page 130: Tips For Troubleshooting

    (e.g. ‘General error’). For an overview of error group symbols, refer to page 152. You can correct many minor errors and issues occurring during PostBase One oper- ation yourself. Please contact the FP aftersales service if you cannot remedy an error by means of the display information and the hints given in the present Operator Manual.

  • Page 131: Possible Causes And Remedy

    … when using special functions (page 137) … with basic settings, during maintenance and care (page 137) … with automatic feeding (page 138) … with automatic sealing (page 139) … with with using the FP software (page 140). Issue Possible cause and remedy …...
  • Page 132 DX mail products are missing. The optional DX feature has to be enabled to frank mail pieces for dispatch by the private carrier DX. For this purpose, a DX license code is necessary. For activation of this feature, please contact the FP aftersales service or your local sales agent. Error message: At the PostBase One, confirm the error message “System Error: The product...
  • Page 133 Printed Postage Impressions In order to print PPIs the optional PPI feature has (PPI) are missing. to be enabled in your PostBase One. For this pur- pose, a DX license code is necessary. For activation of the PPI feature, please contact the FP aftersales service or your local sales agent.
  • Page 134 Turn the PostBase One on again. Contact FP aftersales service if the problem persists. The scale is defective. Turn off the PostBase One. Unplug the scale from the franking machine. Turn the PostBase One on again. You have to enter the weight for postage...
  • Page 135 Contact the system administrator. Blank display. Check whether the power cable is plugged in cor- rectly and the PostBase One is turned on. PostBase One is in standby. Briefly touch the display. Data Upload is not possible. PostBase One fails to establish connection to the data center.
  • Page 136 (see page 168). Print DX Reporting. On the PostBase One, there is no printing function available for the DX Report. Please use the PC software for printing DX Reports: PostBase Menu DX Statistics Print.
  • Page 137 Wrong ink cartridges / print heads / ink tank inserted. Observe the specifications (see page 179). Contacts of the print system are soiled. Use the FP ‘clean and renew’ cleaning kit to clean the contacts. Ink cartridges / print heads / ink tank defective. Contact FP aftersales service.
  • Page 138 Check setting of letter path (slide control) and adjust accordingly (see chapter 3.5.1, page 16). separated. Letter transport PostBase One does not display the Home screen / does not start. the ‘Batch Processing’ pop-up. Sensor does not recognise the letters.
  • Page 139 Tips for troubleshooting Issue Possible cause and remedy … with automatic sealing Envelopes are not sealed. Sealing function is disabled. Turn the envelope sealing switch to the position SEAL (see chapter 3.6, page 21). Sealant tank is empty. Fill the sealant tank with ‘sealit’ sealing liquid (see chapter 15.9, page 123).
  • Page 140 … with using the FP software Connection to FP software Check if PostBase One displays the Home screen. cannot be established. Check if the USB cable is plugged properly. For further help please refer to the manual of the FP software in use.

  • Page 141: Clearing A Letter Jam In The Feeder

    Tips for troubleshooting 16.3 Clearing a letter jam in the feeder Warning: Mind Your Hands! The mechanism is pressed by springs to the letter guide. It does not lock when released, but snatches back. Be cautious when removing jammed letters from the letter path. •...

  • Page 142: Clearing A Letter Jam In The Sealer

    PostBase One Franking System 16.4 Clearing a letter jam in the sealer • Press the release key. The moistening unit swings to the front by itself. • Remove the letter. Warning: Mind Your Hands! When closing the unit, do not reach into the area between the moistening unit and the letter guide face.

  • Page 143: Safety Cap Has Been Released - Letter Transport Stops

    Tips for troubleshooting 16.5 Safety cap has been released – letter transport stops The safety cap helps to avoid injury that may be caused by improper handling within the letter exit of the franking machine. When the safety switch is activated, the safety cap is released and the letter transport stops immediately.

  • Page 144: Decommissioning And Disposing Of The Franking System

    To ultimately decommission the PostBase One, you must correctly unsubscribe all postal services. PostBase One will guide you through all required decommissioning steps in a dialog. We are pleased to assist if required. Please contact the FP after- sales service.

  • Page 145: Appendix

    The following graphical symbols, safety signs and product safety labels may be used on the PostBase One franking system for example, depending on the respective version. You will find the product safety labels on the type plates of the individual products.
  • Page 146 PostBase One Franking System Symbol for alternating voltage. Indicates the type of the input voltage. Symbol / Wiring symbol for a fuse. This symbol always stays along with the details of the fuse used. Serial interface for connection of external devices.

  • Page 147: User Interface Symbols (Overview)

    Appendix – User interface symbols User interface symbols (overview) The following overview shows and explains the symbols in the user interface of the PostBase One franking system, grouped by – standard buttons and status indications – menu functions – error categories.
  • Page 148 Set date for the franking imprint (forward dating) Print system Display print system information: filling level of the ink cartridges / filling level of the ink tank and state of the print heads (PostBase One Bulk Ink) Print head status / remaining service life...
  • Page 149 Appendix – User interface symbols Clean print system Align ink cartridges / print heads Change ink cartridges / print heads Change ink tank Change ink fleece Calibrate ink cartridges / print heads Run remote services / synchronise with data centre Change account Switch account function on / off, Account administration (show / print list, set accounts to zero)
  • Page 150 PostBase One Franking System Direction of counting: descending Configure ‘Auto postage download’ feature (turn on / off, set threshold) Display / reset piece counter Display / reset advert counter Adjust display brightness Brighter Default Darker Adjust moistening Increase moistening of envelope flaps...
  • Page 151 Appendix – User interface symbols Withdraw machine Set sound signals Edit standby time Configure ‘Auto Off’ feature / adjust ‘Auto Off’ time Configure access control / set PIN Display contact information Product after Standby PC Software Mode Select alternative carrier Display DX information Print PPIs (Printed Postage Impressions) Access service mode (for service technicians only)
  • Page 152 PostBase One Franking System Error categories General error Cliche error Account error Feeder error Print system error Scale error Label dispenser error Letter transport error, jam Security device error Communication error with the PC (when using the optional PC control software)

  • Page 153: Moving The Postbase One To Another Location

    Caution! Please observe the following tips to avoid damage to the PostBase One franking system: • Have the PostBase One franking system with dynamic scale moved by FP aftersales service. Improper moving or transport of the dynamic scale may result in damage to the scale system.
  • Page 154 PostBase One Franking System Dismantling the PostBase One franking system Remove ink cartridges / remove print heads and ink tank (PostBase One Bulk Ink) You only need to remove the ink cartridges / print heads and the ink tank if you move the franking system to another location or when it is brought to service.
  • Page 155 Appendix – Moving the PostBase One to another location Switch off • Switch off the franking system. 3 seconds • Empty the label dispenser. • Switch off connected external devices (e.g. PC). • Pull the power plugs of the franking...
  • Page 156 PostBase One Franking System You need an original sealing liquid bottle and the suction hose, which came as an acces- sory with the sealer. • Screw the suction hose onto the empty original bottle. • To drain the sealant tank: Slightly com-...
  • Page 157 Appendix – Moving the PostBase One to another location Remove the hand feed tray When using the original packaging for trans- port, you have to remove the hand feed tray. • Push the hand feed tray forward to release it from the locking device.
  • Page 158 PostBase One Franking System Remove the power sealer and letter catch tray (PostBase One with Sealer / Power Sealer) • Pull out both catch brackets. Catch brackets • Remove the connection cable of the power sealer from the franking machine: Unscrew and carefully pull off the plug.
  • Page 159 Appendix – Moving the PostBase One to another location Remove cables Connection cable (franking machine – dynamic scale) Power cable Power cable Spring Connection cable dynamic scale Ethernet cable Connection cable (dynamic scale – sealer) Power supply unit Connection cable (sealer –...
  • Page 160 PostBase One Franking System On the dynamic scale (back cover) • Remove the connection cable of the sealer / feeder: Unscrew and carefully pull off the plug. • Pull out power cable. On the sealer (back cover) • Remove the power supply unit.
  • Page 161 Appendix – Moving the PostBase One to another location Remove housing connector The connectors for mechanic coupling of the housings are located in the clearances of the side walls. To remove the connectors: • Slightly lift the affected component and remove the connector to the bottom.
  • Page 162 • Make sure the franking machine and all its components are safely packed before transporting them. We recommend using the original packag- ing when transporting the franking system or sending it to the FP aftersales service. • Always transport the franking system in a horizontal position.
  • Page 163 Appendix – Moving the PostBase One to another location Installing the PostBase One franking system on a new location Feeder Sealer Dynamic scale Franking machine Power Sealer Static scale Letter catch tray Caution! Please observe the following notes on systems with a dynamic scale: •...
  • Page 164 PostBase One Franking System • Place the PostBase One and its optional components on a firm, level, low vibration horizontal base. Please refer to page 177 for the standing sur- face values of the system in different config- urations. Insert housing connector...
  • Page 165 Appendix – Moving the PostBase One to another location Connect the power sealer to the franking machine Warning: Mind Your Hands! Be very careful when handling the power sealer. As a conse- quence of its construction design, the power sealer has very sharp edges that might hurt you.
  • Page 166 PostBase One Franking System Mounting the envelope slide On the power sealer If you use a power sealer: • Attach the appropriate envelope slide to the power sealer. Both hooks of the enve- lope slide must snap into the housing of the power sealer.
  • Page 167 Appendix – Moving the PostBase One to another location Mounting the protective glass to the franking machine Remove the bar that was attached for trans- Transport bar port: • Remove the four screws. • Remove the transport bar. • Fasten the protective glass to the housing of the franking machine with the four screws.
  • Page 168 PostBase One Franking System Insert cables Interfaces: Serial interface Power sealer (Connecting is Interface for connection of decribed on page 165.) optional components (e.g. feeder, sealer) Static scale connection PC connection USB connection Connection to the local network (LAN) Power cable...
  • Page 169 Appendix – Moving the PostBase One to another location On the franking machine • Connect the network cable to the network connection on the side of the franking machine. Please check the correct position of the spring. • Plug the connection cable of the static scale into the scale connection of the frank- ing machine.
  • Page 170 PostBase One Franking System On the dynamic scale • Insert the connection cable of the sealer / the feeder into the 15-pin interface (P2) and tighten screws. • Plug the power cable into the power socket of the dynamic scale.
  • Page 171 Appendix – Moving the PostBase One to another location On the feeder • Insert the FSCP plug (termination plug) into the 15-pin interface (P2) and tighten screws. • Plug the power cable into the power socket of the feeder. Commissioning and functions check •...
  • Page 172 PostBase One Franking System PostBase One Bulk Ink: • Insert the ink tank (see page 114). • Insert the print heads. To do this, call up the exchange procedure from the menu (see page 106). • Generate and check a test print (see...

  • Page 173: Glossary

    Appendix – Glossary Glossary Private carrier. In case the DX feature is enabled, your PostBase One can also frank mail pieces for delivery by All DX frankings will be counted separately and bal- anced directly with the private carrier. Franking imprint Franking mail for carrying by the Royal Mail.
  • Page 174 PostBase One Franking System NavigatorBasic NavigatorBasic is a user-friendly PC application ena- bling you to set up, maintain, and use the PostBase One franking system. NavigatorBasic enables you to perform your franking system’s basic functions directly on your computer. In addition to its ease of use, NavigatorBasic offers an extended functionality, e.g.

  • Page 175: Technical Data

    Appendix – Technical Data Technical Data PostBase One – components Dimensions Width 550 mm 140 mm 550 mm 550 mm 305 mm 103 mm (franking machine) 200 mm (hand feed tray) 302 / 415 mm (catch tray min/max) Depth 440 mm...
  • Page 176 PostBase One Franking System PostBase One – components Battery 3.6 V / 2 Ah / 20 mA lithium battery – – – – – order no.: 90.4701.8004.00 Display TFT, 480 x 272 pixels with touch panel – – – –...

  • Page 177: Postbase One - System Configurations

    Appendix – Technical Data PostBase One – system configurations Footprint (w/o scale) 1,165 mm 1,515 mm 1,925 mm 2,070 mm 2,480 mm Width * 440 mm 440 mm 440 mm 440 mm 440 mm Depth Footprint: static scale 145 mm x 157 mm (width x depth) Weight 19.9 kg...

  • Page 178: Postbase One - Equipment

    PostBase One Franking System PostBase One – Equipment Subject to short-term modification.

  • Page 179: Ink Cartridges / Print Heads / Ink Tank

    (2 pcs. FP cartridges, blue) order no. 58.0055.3188.00 Bulk Ink System FP Print head set (2 pcs. FP easy connect print heads for Bulk Ink System, blue), order no. 58.0055.3309.00 FP ink tank for PostBase One (blue) 175 ml, order no. 58.0055.3147.00 FP ink tank for PostBase One (blue) 350 ml, order no.

  • Page 180: Mail Piece Specifications For Franking

    Processing direction Only process envelopes in longitudinal direction (not upright) Labels Self-adhesive labels for PostBase One Pre-printed In the areas that are monitored by sensors (the areas envelopes marked gray in the illustration below), the envelopes must not contain any pre-printed surfaces.

  • Page 181: Envelope Specifications For Automatic Feeding

    Appendix – Technical Data Envelope specifications for automatic feeding Material Paper-based bleached envelopes Machinable Not pre-printed in the activity areas of the sensors (see page 180) Flap must be at the envelope’s long side Glued on the inside White or recycled Suitable, but with certain limitations: Padded envelopes Open flap on the envelope‘s short side...

  • Page 182: Envelope Specifications For Sealing

    PostBase One Franking System Envelope specifications for sealing Format Post card size to format ISO B4 Thickness Up to 7 mm Material Envelopes must be suitable for sealing by machine. The flap must be at the envelope’s long side. Sealing area Sufficient closure can only achieved with continuous seal- area.

  • Page 183: Franking Machine Supplies

    Suitable supplies, like ink cartridges, ink tanks, print heads and labels, for PostBase One are available via our web store at shop.fpmailing.co.uk. Note: The full functioning of the PostBase One franking machine at the time of delivery can only be guaranteed when using original Francotyp-Postalia ink cartridges / print heads.

  • Page 184: Declaration Of Conformity

    PostBase One Franking System Declaration of Conformity...

  • Page 185: License

    Appendix – License License This is a copy of the current LICENSE file inside the CVS repository. LICENSE ISSUES ============== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts.
  • Page 186 PostBase One Franking System * This product includes cryptographic software written by Eric Young * (eay@cryptsoft.com). This product includes software written by Tim * Hudson (tjh@cryptsoft.com). Original SSLeay License ----------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved.

  • Page 187: Security Declaration For Data Usage

    Security Declaration for data usage Product Description: PostBase One franking machine The PostBase One franking machine is connected to the user’s local network through an Ethernet interface to share data with the Francotyp-Postalia Data Centre using both the local network and a suitable available internet connection provided by the user.
  • Page 188 PostBase One Franking System...

  • Page 189: Index

    Appendix – Index Index Access control 11, 92 2D barcode 10 disable 93 Batch counter 54 enable 92 incoming mail 75 Accessories 8 Batch processing 51 Account 24, 49, 72 continue 54 change 49 preparations 51 set for franking 49 start 54 Account administration 81 Battery...
  • Page 190 PostBase One Franking System Connection Type 90 Dismantling (franking system) 154 Display 10, 202 Connectivity settings overview 90 adjust brightness 85 show / change 89 adjust inclination 15, 202 Consumables 8 Disposal 144 Contact information 92 Download postage 61 view 92...
  • Page 191 56 cleaning (by hand) 119 letters (feeder) 51, 53 ink level 100 letters (hand feed tray) 50 insert 103 PostBase One with PC connection 63 order no. 179 Franking imprint 33, 173 removal for transport 154 example 33 remove 102...
  • Page 192 PostBase One Franking System Ink tank 8, 179 Letters change 113 no sealing 21 insert 114 position (feeder) 51, 53, 54 order no. 179 position (hand feed tray) 50 removal for transport 154 sealing 21 remove 114 License 185 Installation (franking system) 163...
  • Page 193 9 ON / OFF 202 system configurations 177 Operation philosophy 22 turning off 13 turning on 13 PostBase One Dynamic Scale 9, 199 overview 199 PC 62 PostBase One Feeder 11, 198 PC connection 62, 168, 202 overview 198...
  • Page 194 PostBase One Franking System Print heads 8, 179, 183 align 116 Rate table 98 change 106 show version 85 cleaning (by hand) 119 update 98 insert 109 Ready to frank 50, 53, 57 order no. 179 Register removal for transport 154...
  • Page 195 152 adjust 19 in this manual 2 recommended settings (overview) 17 menu functions 148 Serial interface 168, 202 on the PostBase One 145 Service 203 standard buttons 147 status indications 147 Set to zero all accounts 82 user interface (overview) 147...
  • Page 196 PostBase One Franking System Touch screen 22, 202 adjust brightness 85 Weighing 36 adjust inclination 15 differential weighing 38, 39 calibrate 127 dynamic scale 41, 42 Transfer rate 91 normal weighing 36 Transport bar 161, 167 static scale 37 Transport (franking system) 162...
  • Page 197 For your notes...

  • Page 198: Postbase One Franking System (Overview)

    PostBase One Feeder Release knob (letter removal in case of a jam) Slider (adjust letter path / PostBase One franking system (overview) thickness) Letter guide face (black) Pressure bar Letter guide Cover Housing connector Pressure lever (below cover) Separation lever...
  • Page 199 PostBase One Dynamic Scale Protective glass Letter guide face (black) Housing connector Ventilation slots Power connection Connection cable 15-pin interface (P2) (dynamic scale – franking machine) optional...
  • Page 200 PostBase One Sealer Switch seal / non seal envelopes Release key (moistening unit) Letter guide face (black) Housing connector Lid, behind sealant tank To open / close the lid: shortly press on the marker Connection cable (to dynamic scale or...
  • Page 201 PostBase One Power Sealer Protective glass Letter guide face (black) Connection cable power sealer – franking machine Housing slots to mount the envelope slide Safety sign Envelope slide (version for systems with power sealer) optional...
  • Page 202 PostBase One (franking machine) Display / touch screen (hinged) Label dispenser Protective glass Letter guide face (black) Hand feed tray 9-pin interface (power sealer connection) Weighing platform Letter catch tray Static scale To adjust the display incli- nation: Press the key...

  • Page 203: Service

    Service Service Every PostBase One franking system is thoroughly checked before leaving the factory. Should any faults occur with your PostBase One franking system in spite of our extensive quality control, please contact FP Customer Service. Francotyp-Postalia, Ltd. Lakeside House,...

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