Remote Connection Frequently Asked Questions - Icon Time Systems TOTALPASS Small Business Premium User Manual

On a computer on the same network as your clock, go to www.ipchicken.com. Your
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external/public IP address will be displayed on the page.
Use the Port Forwarding Tester link below to verify if port 80 or port 9844 is open. If the
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port is not open, there is a setup issue on the clock or your router, remote access will not
be available: http://www.yougetsignal.com/tools/open-ports/
2. From the remote location, type the external/public IP address into a browser's address
bar.
3. If you opened port 80, simply enter the external/public IP address into the address bar.
Example: http:// 68.213.205.154
4. If you are forwarding to port 9844, log onto the time clock using your external/public IP
address followed by :9844.
Example: http://68.213.205.154:9844

Remote Connection Frequently Asked Questions

Q. I have multiple locations, not connected over a Network (LAN). How do I connect a Child
Clock to the Parent Clock at my main office?
A. To connect the Child Clock to the Parent Clock remotely over the Internet, you must
forward an additional port, Port 10923.
R. What port do I forward if SSL Data Encryption is enabled?
A. To access the time clock application remotely, while using the SSL data encryption
option, forward to Port 443. Do not use Port 80.
Q. My Internet Service Provider will not provide me with a Static external/public IP address.
Are there other options?
A. If you are unable to get a static external/public IP address from your ISP, you have
two options:
Use the dynamic external/public IP address. If this IP address changes, you will need to
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use the new address in a remote web browser.
rd
Use a 3 party dynamic DNS service provider.
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