Workspaces Are Not Available To An Ethernet Client - Avid Technology Unity LANserver EX3 Setup Manual

Table of Contents

Chapter 5 Troubleshooting

Workspaces Are Not Available to an Ethernet Client

Macintosh Client Cannot Mount Shared Workspaces

SGI Client Cannot Mount Shared Workspaces

You can also test the throughput from the client to the LANserver EX3 using

the Avid Performance Meter. See

Avid Performance Meter.

Problem: No workspaces are available for mounting on an Ethernet client.

Possible Cause: The user account, under which the user has logged in to the

Ethernet client, does not exist either in the MediaNetwork Administration Tool

or the LANserver EX3 Windows domain. For more information on properly

setting up user accounts, see the Avid Unity MediaNetwork Management

Guide.

Possible Cause: The user account does not have permissions to mount

workspaces.

Problem: A Macintosh Ethernet client cannot mount workspaces shared by

the LANserver EX3

Possible Cause: Macintosh clients cannot connect to the LANserver EX3

without installing additional software (DAVE

Windows network. DAVE is included with the MediaNetwork software and

must be correctly configured to function within a LANshare workgroup. See

the Avid Unity MediaNetwork Macintosh Ethernet Client Setup Guide for

information about configuring the DAVE software.

Each Macintosh client needs to have a separate DAVE license to use the

DAVE software. If two clients use the same license, you will have conflicts

between these clients when they try to connect to the LANserver EX3

Problem: An SGI

Ethernet client cannot mount workspaces shared by the

LANserver EX3

Appendix B

for information on using the

) to allow them to see the

Table of Contents

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