Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.
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Media Composer, NewsCutter, Pro Tools, ProSet and RealSet, Maestro, PlayMaker, Sibelius, Symphony, and all related product names and logos, are registered or unregistered trademarks of Avid Technology, Inc. in the United States and/or other countries. The Interplay name is used with the permission of the Interplay Entertainment Corp.
Configuring the Computer’s IP Address...................... 36 Installing the Software and Setting up the Avid NEXIS System..............40 Upgrading an Engine ............................43 Upgrading an Avid NEXIS System, With or Without a Avid NEXIS | SDA ..........44 Chapter 4 Adding and Replacing Hardware ..................... 47...
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Hardware Faults..............................47 About Drive Failures ............................48 Identifying the Slot Number for a Failing or Failed Drive ................... 48 Removing the Bezel............................49 Replacing a Drive............................... 49 Removing a Drive (2U and 4U Chassis) ..................... 50 Inserting a Drive (2U and 4U Chassis)......................50 Removing a Drive (E5)..........................
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Disposal of Waste Equipment by Users in the European Union................ 67 Argentina Conformity ............................68 Australia and New Zealand EMC Regulations....................68 Japan EMC Regulations ............................ 68 Class A Equipment............................68 Korean EMC Regulations ..........................68 Class A Equipment............................68 Taiwan EMC Regulations ..........................
Using This Guide ® ™ The Avid NEXIS media network provides a high-performance distributed file system that contains high- ® capacity shared media storage for workgroups of connected Avid editing workstations. Symbols and Conventions Avid documentation uses the following symbols and conventions:...
1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2. Check the latest information that might have become available after the documentation was published. New information is available in the ReadMe PDF document, available online.
This chapter provides an overview of the Avid NEXIS system and the basic function of each component. Other chapters in this guide describe how to install the system in a rack, connect the power and Ethernet cables, and configure the system.
Extended license or the Avid NEXIS | FS Advanced license, depending on how many Media Packs or clients you want to manage. See the Avid NEXIS ReadMe for license details. An Avid NEXIS | SDA is required with an Avid NEXIS | E5 Engine. The Avid NEXIS | E5 cannot run its own System Director.
All of the Engines and the Avid NEXIS | SDA must be running Avid NEXIS | FS version 7.0 or higher to use this feature. Mirrored Workspaces protect against the failure of an entire Engine (all of its Media Packs) by duplicating (or mirroring) the Workspace data onto other Media Packs in separate Engines.
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The rear of the chassis provides access to the Controller and PCMs. Avid NEXIS | PRO ships with either 2TB SAS drives and one Controller in slot 0 (top slot), or with 4TB SATA drives and one Controller in the slot 1 (bottom slot).
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The left power supply is numbered 0, the right is numbered 1, in event and error messages. Controller Avid NEXIS | PRO (2TB drives)—Uses one Controller in slot 0 Avid NEXIS | PRO (4TB drives)—Uses one Controller in slot 1, upside down (can be one of two types of Controllers) Redundant controllers not supported Avid NEXIS | E2, Avid NEXIS | E2 SSD, and Avid NEXIS | SDA Rear View The rear of the chassis provides access to the Controllers and the PCMs.
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As shipped from Avid, the system drives occupy the first two slots in the Engine (0 and 1). Drive slot numbering is shown below. The drives in the Avid NEXIS | E4 Engine are numbered from top left (0) to bottom right (23), as shown. Avid NEXIS | E4 Rear View The rear of the Avid NEXIS | E4 provides access to the Controllers and the PCMs.
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Rear View Features of Avid NEXIS | E4 Component Notes Power/Cooling Four 580W PCMs (as viewed from the rear, PCM 0=top left, PCM 1=top right, PCM 2=bottom left, Module (PCM) PCM 3=bottom right) Storage Controller In a single Controller configuration, it must be installed in the top slot (identified in error and status messages as Controller 0).
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Displays the enclosure identification number (optional; useful with multiple enclosure systems) Avid NEXIS | E5 Engine Front View On the Avid NEXIS | E5, the bezels are attached at the factory and do not need to be removed for any system maintenance procedures.
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The LED lights when a drive has failed, indicating the drawer and slot of the drive. For status panel (two on each drive details, see “Avid NEXIS | E5 Drive Drawer and Sideplane Status Panel” on page drawer) Engine status and control panel Indicates the overall status and fault conditions of the Engine.
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Avid NEXIS | E5 Rear View The rear of the Avid NEXIS | E5 provides access to the Controller, power supplies, and fans. In a single-Controller configuration, the Controller must be installed in the left-hand slot (Controller 0 in the figure below).
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Power supply modules, identified in error and status messages as 0 (left) and 1 (right) Avid NEXIS | E5 Drive Numbering The Avid NEXIS | E5 has two drawers for the system and Media Pack drives. The drive numbering is shown in the following figure.
Failover occurs only between Controllers in the same physical chassis, never between Controllers in different chassis. The Controllers are turned on when the power supplies are on. Types of Controllers Depending on your Avid NEXIS model, the Engine or System Director Appliance supports one or two of the following Controllers. Supports Supported...
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Controller for Avid NEXIS | PRO Avid NEXIS | PRO chassis with 2TB drives and some chassis with 4TB drives use a Controller with the following features. Callouts shaded gray are not used but are identified for reference. Avid NEXIS | PRO Controller Features...
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Controller for Avid NEXIS E-Series, System Director Appliance, and Avid NEXIS | PRO with 4TB Drives The Controller in Avid NEXIS E-Series engines and Avid NEXIS | SDA, and Avid NEXIS | PRO with 4TB drives look the same except for the label that identifies the controller type, and which slot it is in.
The System Director Appliance can manage more than four Media Packs, up to the limit described in the Avid NEXIS ReadMe, with either the Avid NEXIS | FS Extended license or the Avid NEXIS | FS Advanced license. The System Director Appliance cannot be used with an Avid NEXIS | PRO.
HDD Media Pack drive labels include the capacity, the abbreviation 7K2 indicating the drive speed (7200 RPM), and a manufacturer serial number. SSDs (used as system drives in all Engines and as Media Pack drives in Avid NEXIS | E2 SSD) are physically 2.5” but are in a 3.5” carrier, like the HDDs.
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Drives in the 2U, 4U Chassis and Avid NEXIS | SDA The drives used in the 2U and 4U chassis and Avid NEXIS | SDA have a lock indicator and two LEDs that show the drive status, explained in the following figure and table.
Drives in the 5U Chassis The drives in the Avid NEXIS | E5 Media Packs have one LED that indicates a drive failure. Leave failed drives in place until you have a replacement so you maintain the proper airflow. Obtain a replacement as soon as possible.
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Avid NEXIS | E5 1+1 redundant configuration, meaning the system remains running even if one PCM fails. The Avid NEXIS | E5 can run with only two of the five fans. 764W PCM (All 2U Chassis including System Director Appliance)
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580W PCM (Avid NEXIS | E4) The LEDs on the 580W PCM work together to indicate overall module status; in the following table, for each row, all the LEDs must be in the listed state for the definition to apply.
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2200W PSU (Avid NEXIS | E5) 2200W PSU Details 2200W PSU LED Status PSU Fail AC Fail Power OK (Amber) (Amber) (Green) Status No AC power to either PSU PSU present but not supplying power Mains AC present, switch on. This PSU is providing power...
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Mains AC to this PSU is missing (This PSU is on standby, other PSU is OK) GEM software has lost communication with PSU PSU has failed Avid NEXIS | E5 Fan Avid NEXIS | E5 Fan LED Status Fan OK Battery fault Fan fault (Green)
The Avid NEXIS Engines are designed for 19-inch (483-mm) rack configurations and need the following amounts of space in the rack: • Avid NEXIS | E2, Avid NEXIS | E2 SSD, Avid NEXIS | PRO, and Avid NEXIS | SDA each require two vertical rack units of space •...
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Do not lift the Engine by the handles on the power supply units, cooling modules or Controller – they are not designed to support the weight of the entire system. Avid recommends that two people lift the Engine, especially when installing in upper rack units. To mount a 2U or 4U chassis in the rack: 1.
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Rack enclosure Mounting rails Bracket rail Rack mount screws 4. Secure the bracket rail to the front and rear mounting rails using either the screws that come with the rack mount kit of your rack screws (five screws in the front and the rear). Leave the top holes on the front of the rail empty so you can use those holes to secure the Engine to keep it from sliding forward once racked.
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Rack mounting tab Sliding nut Bracket extender 10. Using the screws from the rack mount kit, secure the Engine to the front of the rack through top and bottom holes of the plastic end caps as shown in the following figure. Plastic covers Plastic end caps 11.
Installing System and Media Pack Drives (E5) The Avid NEXIS | E5 comes with at least one pack of 40 drives (four Media Packs), and additional 10-packs of drives if you ordered more. In some cases, the system drives are preinstalled. In other cases, the system drives are shipped in a separate box from the Media Packs and the Engine.
Connecting Power to Equipment Avid NEXIS | E2, Avid NEXIS | E2 SSD, Avid NEXIS | E4, Avid NEXIS | PRO, and Avid NEXIS | SDA come with two 10A power cables (North America standard) in the shipping box. You might need to obtain power cords from your local reseller or support depot suitable for your locale.
The following figures show sample connections between an Avid NEXIS Engine and a switch. All the Avid NEXIS | E-Series Controllers and some models of Avid NEXIS | PRO use the same port to connect to a switch. The following figures are examples only; your configuration may vary depending on how many Controllers are installed, how many switches you are connecting to, and whether LACP is enabled.
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40 Gb Network Connections from Cisco Nexus 9372PX Switch to Avid NEXIS | E5 10 Gb Network Connection from Switch to Avid NEXIS | PRO Controller...
In Avid NEXIS v7.0 and higher, you can enable link aggregation (also called redundant networking, NIC teaming, link bundling, or port trunking) on the Controllers in an Engine or Avid NEXIS | SDA. LACP is supported in systems with one or two Controllers, but if two Controllers are present, it is enabled on both. The Ethernet ports on all installed Controllers must be connected to one or more supported switches.
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The following figures provide examples of how to connect cables between the network ports on the Controllers and an LACP-enabled switch. Dual Network Connections from 10Gb Switch to Avid NEXIS | E2 for LACP Dual Network Connections from 40Gb Switch to Avid NEXIS | E5 for LACP...
Software Installation and System Setup This chapter describes how to install or upgrade and configure the Avid software on a new Avid NEXIS system. If you have questions, call your Avid representative or your local ACSR. Before you start the procedures in this chapter, familiarize yourself with the information in...
Engine or Avid NEXIS | SDA. The System Director is a service that can fail over to the redundant Controller in an Engine or Avid NEXIS | SDA, if two Controllers are present. The System Director name, therefore, can change based on where it is running at the time: •...
2. After you register, the software will be available in your Avid.com account. Download the Avid NEXIS software kit (a zip file) to a computer that you can physically connect to the Engine or Avid NEXIS | SDA. 3. Unzip the software kit. You will see several files and folders. The file you will install on the Engine is named...
(or only) Engine you are setting up, or on the Avid NEXIS | SDA, if applicable. If two Controllers are installed: Connect to the Controller in slot 0 (top slot) for Avid NEXIS | E2, Avid NEXIS | E4, Avid NEXIS | PRO (20TB), and Avid NEXIS | SDA...
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Connecting a Computer to an Avid NEXIS | PRO (20TB) Connecting a Computer to an Avid NEXIS | PRO (40TB)
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2. Open the Windows Control Panel Network and Sharing Center, then do the following: a. Click Local Area Connection. b. Click Properties. c. On the Network tab, select Internet Protocol Version 4 (TCP/IPv4), then click Properties.
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255.255.255.0, then click OK. By default, the Controller IP address on every Avid NEXIS system is set to 169.254.10.10. You must set the IP address of the computer to 169.254.10.xx, where xx can be anything except 10. For this example, we chose 169.254.10.20.
This procedure covers all cases and indicates which of these steps applies to configuring multiple Engines. Each Avid NEXIS Engine and the Avid NEXIS | SDA, if applicable, must be connected to a switch for the software installation and configuration to work. If you have not yet connected the Avid NEXIS to a switch, see the Avid Network and Switch Guide.
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Click to navigate to the location on the computer where you downloaded and extracted the Choose File Avid NEXIS software kit contents. b. Select the file named AvidNEXISSetup_<version>-xxxxx.bin c. Click Submit. The Engine installs the software and reboots, displaying messages about the installation progress and the time until the system will reboot.
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5. In the System Director area, do the following: a. (Required) If you are not deploying a Avid NEXIS | SDA and want this Engine to function as the System director, check the box next to Run System Director. (This checkbox is not present on a Avid NEXIS | SDA, which is configured as the System Director automatically, or on an Avid NEXIS | E5 Engine, which cannot run as its own System Director.
Changing the Agent password is optional. The password can be up to 8 ASCII characters long. If you do change the password, enter the same password on all Engines and the Avid NEXIS | SDA, if applicable, in the shared storage system.
Upgrading an Engine or the Avid NEXIS | SDA causes it to reboot; plan to do upgrades during a maintenance window with no client I/O occurring.
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5. Click Choose File, and navigate to the location of the software kit contents that you just unzipped. 6. Click Apply. The kit is installed on each member of the system, and each reboots in turn. The Management Console remains open, displaying a series of status updates about the upgrade process, and a reboot countdown, until the last component has rebooted.
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The current login session ends, closing the Management Console. The login screen is displayed. You can log back in to the Agent or the Management Console and confirm all the system components are running the new version. The version information is visible at the bottom of the Management Console and in the Agent page.
The system is designed to remain operational if a component fails. You can expand your system (add an Engine, add more Media Packs) in real time, within the limits specified by your system configuration (see the Avid NEXIS ReadMe for configuration limits).
Workspaces using storage on the Media Pack and the Media Pack Protection Mode on the Workspaces. For example, if three Workspaces are using space on the same Media Pack (in an Avid NEXIS | E2 Engine, for example), and the Workspaces use 0, one-, and two-drive protection respectively, drive failures have the following...
You can use a Media Pack drive from another Avid NEXIS Engine, but if it previously belonged to a Media Pack, you must clear its configuration before the new Engine can use it. See the Avid NEXIS Administration Guide for information about clearing a foreign disk error.
To remove a drive: 1. Identify the drawer containing the failed drive; see “Avid NEXIS | E5 Drive Drawer and Sideplane Status Panel” on page 2. Open the appropriate drive drawer and identify the failed drive by its LED. (See “Media Pack and System...
Adding a Media Pack to an Engine (E4) The Avid NEXIS | E4 Engine can contain up to two Media Packs of 10 drives each, and two optional spares. Two drive slots are reserved for the system drives. If your Avid NEXIS | E4 contains only one Media Pack, you can add another, inserting the drives in any order, in any available slots.
Adding a Media Pack to an Engine (E5) Avid NEXIS | E5 Engine has 84 drive slots, and can contain up to eight Media Packs of 10 drives each, and two optional spares. Two drive slots are reserved for the system drives. You can insert new Media Pack drives into any available slots;...
Replacing a Cooling Module (E5 only) The Avid NEXIS | E5 is the only Avid NEXIS Engine with cooling modules that are not built in to the power supply. The Avid NEXIS | E5 designed to continue working with at least two of the five cooling modules.
Replacing a Power Supply (E5) The Avid NEXIS | E5 is the only Avid NEXIS Engine with power supplies that are separate from the cooling modules. The Avid NEXIS | E5 is designed to continue working with only one of the two power supplies.
Installing a Redundant Controller You can order and install a redundant Controller for an Avid NEXIS Engine or the Avid NEXIS | SDA. You can install the redundant Controller at any time, even if the Engine or Avid NEXIS | SDA is already mounted in a rack.
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As soon as the Controllers are connected, the original Controller sends the necessary firmware and configuration data to the redundant Controller, bringing them into sync. Connecting Two Controllers in an Avid NEXIS | E2 Connecting Two Controllers in an Avid NEXIS | E4...
In an Engine with a single Controller, clients cannot access Workspaces until the Controller is replaced. In an Avid NEXIS | E5 with a single controller, the replacement controller will work only in the same slot as the original factory-installed controller; by default, slot 0, or the slot on the left of the Engine looking at the rear.
Engine offline. All media is available and accessible but not fully mirrored. If a replacement chassis is not available, perform a Remove Redistribution of the failed Engine to recreate the mirrored Workspaces, assuming there is enough free space on the remaining Engines. See the Avid NEXIS Administration Guide for information about performing redistribution.
7. Verify that media is available to the clients. Adding an Engine to Your Infrastructure You can add more Avid NEXIS Engines to your infrastructure to increase available space and allow for more flexible configurations. See “Supported Configurations” on page 2 for information about the number of Engines and Media Packs supported in configurations with and without an Avid NEXIS | SDA.
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8. When it has restarted, log in to the Management Console for the shared storage system. The new Engine appears in the Engines list with unbound Media Packs. 9. Bind the Media Pack (or Packs) to the existing file system. See the Avid NEXIS Administration Guide for more information.
Specifications and Notices This section provides information on the physical and electrical specifications for the Avid NEXIS Engines and the optional external System Director. Avid recommends the use of an Uninterruptible Power Supply (UPS) and supported network cabling. Physical Component...
Avid NEXIS | E2, 5° to 40° C 8% to 80% non- 0 to 3000 m (0 to -300 to 12,192 m (-1000 to 40,000 ft) Avid NEXIS | E2 SSD, condensing 10,000 ft) (41° to 104° F) Avid NEXIS | PRO Avid NEXIS | E4 5°...
EN61000-3-2/3, CNS13438 Uninterruptible Power Supply (UPS) Avid highly recommends you create a separate derived power system for your Avid NEXIS. This provides protection against sudden power surges or losses that could cause you to lose files or experience data corruption. The power outlets must be served by the same distribution panel. This helps prevent ground loops that can be caused by plugging equipment into power sources with different ground potentials.
Safety and Regulatory Information This document contains safety and regulatory information for Avid NEXIS hardware. Warnings and Cautions This equipment is intended only for installation in a RESTRICTED ACCESS LOCATION. Never install equipment if it appears damaged. Disconnect the power cord before servicing unit.
Modifications The FCC requires the user to be notified that any changes or modifications made to Avid hardware that are not expressly approved by Avid Technology may void the user’s authority to operate the equipment. Cables Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V. Sandyford Industrial Estate Unit 38, Carmanhall Road Dublin 18, Ireland declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß...
Argentina Conformity Made in USA Australia and New Zealand EMC Regulations Ken Hopkins Avid Technology (Aust) Pty Ltd c/o – Elliot House Suite 810, Level 8 140 Arther St North Sydney NSW – 2060 Japan EMC Regulations Class A Equipment This is a Class A product.
Taiwan EMC Regulations Taiwan EMC Regulations BSMI Class A EMC Warning Warning Statement 1. UV ray radiation Following statement or equivalent: Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
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Injury may result from high temperatures under normal operating conditions, causing: Burns due to contact with hot accessible parts Degradation of insulation and of safety-critical components Ignition of flammable liquids Examples of measures to reduce risks include: Taking steps to avoid high temperature of accessible parts Avoiding temperatures above the ignition point of liquids Provision of marking to warn USERS where access to hot parts is unavoidable High temperature warning marking —...
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Injury may result from contact with some chemicals or from inhalation of their vapors and fumes. Examples of measures to reduce risks include: Avoiding the use of constructional and consumable materials likely to cause injury by contact or inhalation during intended and normal conditions of use Avoiding conditions likely to cause leakage or vaporization Provision of markings to warn USERS about the hazards 7.
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If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion (for example, with some lithium batteries), the following applies: If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking close to the battery or a statement in both the operating and the servicing instructions If the battery is placed elsewhere in the equipment, there shall be a marking close to the battery or a statement in the servicing instructions...
Clearance around equipment 23 online support vii Computer training services viii configuring IP address 35, 36 Avid NEXIS E2 connecting to Avid NEXIS Engine 35, 36 Control panel 7 Configuring drive numbering 3 Engine 40 front view 3 IP address on computer for setup 35, 36...
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Rack requirements 23 System details 3 Rear view System Director 15 Avid NEXIS E2 5 functions 15 Avid NEXIS E2 SSD 5 IP address 34 Avid NEXIS E4 6 name (hostname) 33, 34 Avid NEXIS E5 10 upgrading 43 rear view...
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label 16 replacement size 50 slot locations 16 Taiwan EMC regulations 69 Training services viii Troubleshooting vii Upgrading Engines 43 software 43 Wizard, Setup 43...
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Avid Technical Support (USA) Product Information 75 Network Drive Visit the Online Support Center For company and product information, visit Burlington, MA 01803-2756 USA at www.avid.com/support us on the web at www.avid.com...
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