Avid Technology Unity LANserver EX3 Setup Manual page 70

Chapter 5 Troubleshooting
One entry indicates
an optimal route.
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It is possible for network traffic to take one path going to a system and a
different path coming back. Therefore, it is important to run tracert from both
the LANserver EX3 system and its clients to test the data path in both
directions.
As with ping, you can use many options with tracert. This section discusses
two types of tracert syntax:
tracert [System Name]
where [System Name] is the network name of the remote system to which
you are testing connectivity
or
tracert [IP Address]
where [IP Address] is the IP address of the remote system to which you
are testing connectivity
To run the tracert command:
1. Open an MS-DOS command prompt window.
2. At the command line, type the tracert command (for example,
tracert 192.168.10.5
The tracert result should resemble the following:
Tracing route to [remote system name or IP address] over a
maximum of 30 hops:
1 10 ms <10 ms <10 ms [remote system name or IP address]
Trace complete.
If your network is configured correctly, the tracert result will show only
one entry and then indicate that the trace is complete. More than one entry
indicates that the traffic is going through a router, which significantly
affects performance.
If your tracert result shows more than one entry, most likely there is an
incorrect IP address or subnet mask configuration on the local host.
).