The Avid Technology AirSpeed 5000 is an ingest and playout server used for capturing media directly into Avid shared storage or playing out media to air. It allows media to be captured into Avid ISIS workspaces unattended, freeing Avid editing systems for editing. Users can edit captured media into sequences and send them back to the AirSpeed 5000 for playout. It supports VDCP protocol commands and includes administration and configuration options for managing media workflows.

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Summary of Contents for Avid Technology AirSpeed 5000

Page 1 Avid ® AirSpeed ® 5000 Administrator’s Guide...
Page 2: Legal Notices
This document is supplied as a guide for AirSpeed 5000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors.
Page 3 Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation.
Page 4 MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU Lesser General Public License for more details. Portions copyright © 2012 Avid Technology, Inc. Attn. Government User(s). Restricted Rights Legend U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.”...
Page 5 News material provided by WFTV Television Inc. Avid AirSpeed 5000 Administrator’s Guide v2.5.1 • 9320-65102-00 Rev C • June 2013 (06/19/13) This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.
Page 6: Table Of Contents
Configuration Requirements ..........15 Determining Your AirSpeed 5000 Environment ......15 Standalone Mode Configuration Requirements .
Page 7 Setting Up Channels for Record........48 The Playback / Output Page .
Page 8 AirSpeed 5000 Security Best Practices ........93...
Page 9 Using AirSpeed 5000 with FTP........191...
Page 10 Chapter B Up, Down, Cross Convert (UDX) Examples ......201 Overview ............201 Up/Down/Cross (UDX) Conversion.
Page 11: Using This Guide
Congratulations on your purchase of an Avid ingest and playout server. You can use your AirSpeed 5000 to capture incoming media directly into Avid shared storage or play out media to air. Media can be captured directly into Avid ISIS workspaces unattended, freeing the Avid editing system for editing.
Page 12: If You Need Help
If You Need Help Symbol or Convention Meaning or Action This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed. (Windows), (Windows This text indicates that the information applies only to the specified only), (Macintosh), or operating system, either Windows or Macintosh OS X.
Page 13: Accessing The Online Documentation
You can access the documentation in the Avid Knowledgebase. You need to download and install Acrobat Reader on your Avid AirSpeed 5000 before you can access the PDF documentation. You need to download and install Acrobat Reader on your Avid AirSpeed 5000 before you can access the PDF documentation. Avid Training Services Avid makes lifelong learning, career advancement, and personal development easy and convenient.
Page 14: Working With The Airspeed 5000 Management Console
Working with the AirSpeed 5000 Management Console The AirSpeed 5000 Management Console is a web-based interface that you will use to configure and maintain your AirSpeed 5000 server. Prior to proceeding with AirSpeed 5000 configuration using the Management Console, please ensure that your AirSpeed 5000 server is installed and connected using the information in the AirSpeed 5000 Setup Guide.
Page 15: Configuration Requirements
The Backup / Restore Page Configuration Requirements Before you begin using the AirSpeed 5000 Management Console, you must perform some basic configuration based on the environment for your site. For more information on the various environments AirSpeed 5000 can be configured in, see “Determining Your AirSpeed 5000 Environment”...
Page 16: Standalone Mode Configuration Requirements
On the User’s page, create users with the same credentials as the OS users that they will be logged in as on the Avid Editor. This enables these users to access the AirSpeed 5000 server inventory via the AirSpeed 5000 Remote Console on the Avid Editor.
Page 17: Team Mode Configuration Requirements
On the User’s page, create users with the same credentials as the OS users that they will be logged in as on the Avid Editor. This enables these users to access the AirSpeed 5000 server inventory via the AirSpeed 5000 Remote Console on the Avid Editor.
Page 18: Interplay Production Mode Configuration Requirements
Install Interplay Transfer Client. In Transfer settings, set the top server to the name of the machine and enter a workgroup. Type the name of the destination AirSpeed 5000 server as the next server below. For more information, see the AirSpeed 5000 Remote Console Operator’s Guide.
Page 19 Console.exe. Make sure to select Interplay mode option. Install Interplay Transfer Client. Start the AirSpeed 5000 Remote Console application. Connect to a server. Verify Interplay Production Mode is configured properly. For more information, see the AirSpeed 5000 Remote Console Operator’s Guide.
Page 20: Configuring The Avid Service Framework (For Standalone Or Team Mode)
Configuring the Avid Service Framework (for Standalone or Team Mode) If the AirSpeed 5000 server is going to operate in a Standalone or Team environment, the next step is to configure the Avid Service Framework on the AirSpeed 5000 server.
Page 21 Configuration Requirements 2. Click Edit, and type Local Machine [AirSpeed 5000 servername] in the Preferred Workgroup field. 3. Click the Login tab, and make sure that the “Automatically join the preferred workgroup” option is not selected. This is so you are prompted to select a Workgroup in the Avid Service Configuration.
Page 22 11. Click OK to close the Avid Workgroup Properties dialog box. 12. Next, if your site uses Avid iNEWS Command, Interplay Capture, or CaptureManager to control AirSpeed 5000 channels for capture or playout, you need to install the AirSpeed Multi Stream Device Service on the AirSpeed 5000 server.
Page 23: Configuring The Avid Service Framework (For Interplay Production Mode)
Avid Workgroup Properties dialog box. To configure the Avid Service Framework for Interplay Production mode: 1. On the AirSpeed 5000 server, select Start > All Programs > Avid > Avid Framework > Avid Workgroup Properties. The Avid Workgroup Properties dialog box opens to the Services tab.
Page 24: Logging In
The Login Page Logging In This topic contains information on how to log into the AirSpeed 5000 Management Console. To log into the AirSpeed 5000 Management Console 1. Navigate to the AirSpeed 5000 Management Console for your site.
Page 25 If you do not select this check box, you will get logged out after 20 minutes of inactivity. 5. Click the Log In button. The AirSpeed 5000 Server Information Welcome page opens and displays the following fields: AirSpeed Software Revision - This field displays the AirSpeed 5000 software revision that is currently installed on this server.
Page 26 6. Do one of the following: If you are configuring your AirSpeed 5000 server for the first time, you should click the Server Mode tab, complete the fields, and then move down the tabs, completing each one sequentially. So, to begin configuring your AirSpeed 5000 server, select the Server Mode tab and select your Server mode and settings.
Page 27: Navigating The Management Console
If you want to... Then, go to the following... Configure your AirSpeed 5000 server Navigate through the following tabs, and complete the for the first time information as necessary for your site: •...
Page 28 42 Obtain the System ID Server Mode tab. For more information, see “The Server Mode Page” on page 30 Manage AirSpeed 5000 Remote Users tab. Console users For more information, see “The Users Page” on page 56 Manage licenses (activate) Activation tab.
Page 29 Navigating the Management Console If you want to... Then, go to the following... Manage FTP access Users tab. For more information, see “The Users Page” on page Work with configurations (Backup Backup / Restore tab. new/Restore previously saved) For more information, see “The Backup / Restore Page”...
Page 30: The Server Mode Page
The Server Mode Page The Server Mode Page The Server Mode page provides you with the basic controls you need to set up the AirSpeed 5000 server.
Page 31 • Standalone Mode - In this mode, media is transferred directly between an editor workstation and the AirSpeed 5000. Interplay Production is not supported in this configuration and there is no direct transfer of media between the AirSpeed 5000 and shared storage (Avid ISIS).
Page 32 In the Interplay Administration tool, you must create a user with the same name and password. This user must have Read/Write permission to the Interplay folders that the AirSpeed 5000 will use for checkin. • In the ISIS Management Console, set up a user with the same password.
Page 33 Type the Avid System ID. The Avid System ID is the 11-digit number found on one the stickers located on the yellow Avid Service ID card. An Avid System ID sticker might have been placed on your AirSpeed 5000 server during system setup. Otherwise, you need to locate the yellow Avid Service ID card that was shipped with your system, and type in the System ID from the card.
Page 34: Configuring Your Basic Server Settings
The System ID is an 11-digit number on a sticker placed on the AirSpeed 5000 server. If you do not see the sticker, locate the yellow Avid Service ID card, and type the System ID from one of the stickers on the card.
Page 35: The Record Templates Page
The Record Templates Page 6. If you are configuring your AirSpeed 5000 server for the first time, the next step is to set up Record templates. For more information, see “The Record Templates Page” on page The Record Templates Page The Record Templates page provides you with the basic controls you need to set up Record templates for the AirSpeed 5000 server.
Page 36 The Record Templates Page The following table describes the fields used on the Record Templates page. Field Description New Template Name Type the name of a new Record template in this field. Once you type a name in this field, the Add and Copy buttons become enabled. For more information, see the following topics: •...
Page 37 720p • 1080i If your AirSpeed 5000 server is a base model, you will only be given the SD option. The Video standard that you select will preface the name of the Codec field. - 1080i720p/SD Select the Codec that is associated with this video standard from the list.
Page 38 The Record Templates Page Field Description - Record Segment (Option) To break captures into smaller, more manageable segments, type a value in this Duration (Minutes, field to indicate the duration of each segment (in minutes). 360 MAX) Otherwise, you can leave the default value of 0 to record one continuous clip (suggested to be no more than 6 hours or 360 minutes).
Page 39 DNx100 only has a header for field1, whereas DNxHD 145/220, etc. have a header for each field. Therefore, when using 1080i with the DNxHD 100 format specifically, AirSpeed 5000 only records ancillary data for field1. Since closed captioning data arrives on both fields, half of it is missing in DNxHD 100 causing unintelligible closed captioning.
Page 40: Creating A New Record Template
Record template. 4. Click the Apply button to accept your changes when you are done. 5. If you are configuring your AirSpeed 5000 server for the first time, the next step is to set up Destination templates. For more information, see “The Destination Templates Page”...
Page 41: Modifying An Existing Record Template
The Record Templates Page Modifying an Existing Record Template This procedure contains information on how to modify the settings in an existing Record template. To modify an existing Record template: 1. Select the template name that you want to modify from the list. 2.
Page 42: The Destination Templates Page
The Destination Templates page provides you with the basic controls you need to set up Destination templates for the AirSpeed 5000 server. Destination templates are used to define the behavior of the AirSpeed 5000 when creating clips, transferring them to shared storage, and checking them into Interplay Production.
Page 43 Example: PJK_PROJECT\FROM_AS5K - Proxy Project Path In most cases, do not specify a folder in the Proxy Project Path field, because it creates an unnecessary clip. AirSpeed 5000 creates metadata in catalogs and incoming media by default. - Workspace Specify the workspace from your Shared storage (ISIS 5000 or 7000) in which AirSpeed 5000 should store the ingested media.
Page 44: Creating A New Destination Template
4. Click the Apply button to accept your changes when you are done. 5. If you are configuring your AirSpeed 5000 server for the first time, the next step is to set up channels for record. For more information, see...
Page 45: Copying An Existing Destination Template
The Destination Templates Page Copying an Existing Destination Template This procedure contains information on how to quickly create a new Destination template by using information contained in an existing Destination template. This can be done by copying the existing Destination template name, and then changing the name and settings to match how you want the new Destination template to appear.
Page 46: The Record Page
The Record Page The Record page provides you with the basic controls you need to set up channels for record on the AirSpeed 5000 server. The Record page is for configuring the behavior of each channel when recording. The following can be configured for each channel: •...
Page 47 Force LTC1- Force LTC4 - Select this option if you want to override the timecode source defined in a recording controlled by Capture or Capture Manager. When selected, AirSpeed 5000 will use the LTC present at the channel input on the device and ignore the timecode setting sent by the controller.
Page 48: Setting Up Channels For Record
2. Click the Apply button to apply your changes. Remember, you cannot leave the page unless you apply or revert your changes to the previously saved configuration. 3. Next, if you are configuring your AirSpeed 5000 server for the first time, you should set up your channels for playback. For more information, see “The Playback / Output Page”...
Page 49: The Playback / Output Page
The Playback / Output Page The Playback / Output Page The Playback / Output page is for configuring the playback and output behavior for each channel. Examples of some of these behaviors are: • End of clip • Ancillary data output •...
Page 50 1080i on the input, the output will show black. - Output Ancillary Data For each channel 1-4, check this box to allow the ancillary data to be played out from the AirSpeed 5000 server. - VITC Playback Line For each channel 1-4, select the VITC playback line number in which you want to output VITC timecode.
Page 51 Output Format Behavior This field is used to select the output format behavior for the channel. Options and descriptions are as follows: • 1080i/SD/720p - If you select one of these options, the AirSpeed 5000 server will play all clips at the corresponding output format. •...
Page 52 If the 4:3 image was a letterboxed image, the black bars will be removed. • AutoAFD LB - If AFD exists in the incoming video, this setting tells AirSpeed 5000 to use Letterbox. • AutoAFD PB - If AFD exists in the incoming video, this setting tells AirSpeed 5000 to use Pillarbox.
Page 53 16:9 HD output, this would remove the black bars from the top and bottom of the image. • AutoAFD PB - If AFD exists in the incoming video, this setting tells AirSpeed 5000 to use Pillarbox. •...
Page 54: Setting Up Channels For Playback
(ATC or VITC) when a clip is played. The behavior is as follows: When selected, the AirSpeed 5000 forces the output timecode to follow along from the base time associated with the clip.
Page 55 9. Click the Apply button to apply your changes. Remember, you cannot leave the page unless you apply or revert your changes to the previously saved configuration. 10. Next, if you are configuring your AirSpeed 5000 server for the first time, you should set up your users and permissions. For more information, see...
Page 56: The Users Page
• If the user is not created, they will get an Inventory-only view of the AirSpeed 5000 Remote Console. You must use the exact user and password names. Passwords are case sensitive.
Page 57 It is important to have the correct (and exact) user names and passwords throughout your AirSpeed 5000 environment. For more information on the requirements for implementing user names and passwords in a Standalone environment using a Standalone Transfer Engine, see the...
Page 58: Creating A New User
We do not support the use of “ftp” or “admin” as an FTP username. For more information on FTP guidelines, media file formats, and some tested workflows, see “Using AirSpeed 5000 with FTP” on page 191. Creating a New User This procedure contains information on how to create a new user.
Page 59: Copying An Existing User
4. Click the Apply button to accept your changes when you are done. 5. If you are configuring your AirSpeed 5000 server for the first time, the next step is to configure inventory settings. For more information, see “The Inventory Page”...
Page 60: Modifying User Permissions
The Users Page Modifying User Permissions This procedure contains information on how to modify the permissions for an existing user. To modify user permissions: 1. Select the user name that you want to modify permissions for from the list. 2. Modify any permissions that you want to change for the selected user by completing the fields on the screen as they apply to this user.
Page 61: The Inventory Page
The Inventory Page The Inventory Page The Inventory page provides you with the basic controls you need to set up inventory on the AirSpeed 5000 server. The following table describes the fields used on the Inventory page. Field Description Allow...
Page 62 When this selection is disabled, an editor will not be able to overwrite a clip that exists on the AirSpeed 5000, even when they select the “overwrite” flag in the send-to-playback dialog of the editor. This is to prevent unexpected or unauthorized overwriting of assets on the server.
Page 63 This will only delete media directly off the AirSpeed 5000 server. Media transferred onto ISIS and Interplay still resides there after deletion from AirSpeed 5000. Auto-delete will currently only delete clips that have been transferred successfully to shared storage.
Page 64 The Inventory Page Field Description Check in transferred (Option) Enables you to enable or disable catalog checkins to Interplay. clips to Interplay Catalog: (server name) Aspect Ratio for SD Enables you to either leave the default setting, which takes the aspect ratio of the Send-To-Playback first clip in the sequence, and uses it to set the aspect ratio for the entire sequence, or force Send-to-playback of SD clips into a specific aspect ratio,...
Page 65: The Serial Control Page
The Serial Control page provides you with the basic controls you need to set up serial control information (such as VDCP, or BVW75) for Channels 1-4 on the AirSpeed 5000 server. The following table describes the fields used on the Serial Control page.
Page 66: The Gpi Page
Under normal VDCP based automation control, this option should be disabled. The GPI Page The GPI page provides you with the basic controls you need to set up GPI inputs and outputs on the AirSpeed 5000 server.
Page 67: Setting Up Gpi Inputs And Outputs
3. Click the Apply button to accept your changes when you are done. 4. Next, if you are configuring your AirSpeed 5000 server for the first time, you should view your activation status, and set your activation methods. For more information, see “The...
Page 68: The Ftp Options Page
The FTP Options page provides you with the basic controls you need to set up FTP folders and folder options for the AirSpeed 5000 server. FTP folders are used to transfer imported or exported MXF OP1A files to and from the server via FTP.
Page 69 The FTP Options Page The following table describes the fields used on the FTP Options page. Depending on what mode you are operating in, and what selections you make, certain options will be enabled or disabled. Field Description New FTP Folder Name Type the name of a new FTP folder in this field. Once you type a name in this field, the Add and Copy buttons become enabled.
Page 70 • Generate proxy on import- If this value is selected, it indicates that the AirSpeed 5000 will generate a proxy of the clip upon ingest. If you also have the “Delete after auto-ingest” option enabled, the auto-ingest will happen after the proxy clip is created, and then both clips will transfer to shared storage.
Page 71: Creating A New Ftp Folder
4. Click the Apply button to accept your changes when you are done. 5. If you are configuring your AirSpeed 5000 server for the first time, the next step is to view your Activation status (currently active features), and to activate additional options or features for your AirSpeed 5000 server.
Page 72: Copying An Existing Ftp Folder
The FTP Options Page Copying an Existing FTP Folder This procedure contains information on how to quickly create a new FTP folder by using information contained in an existing FTP folder. This can be done by copying the existing FTP folder name, and then changing the name and settings to match how you want the new FTP folder to appear.
Page 73: The Activation Page
Entitlement Certificate which will be mailed to you when you purchase an upgrade or option. If you are unsure what your AirSpeed 5000 has for options or licensing, or need to add licensing, it is done here. You will also be able to find your System ID and Device ID here.
Page 74: Activating New Features And Options
This procedure contains information on how to activate new features and options for your AirSpeed 5000 server. In this procedure, you also need to set your activation methods for this server, depending on whether or not it has Internet access.
Page 75 When you enter a valid Activation ID, the Activate button becomes enabled. 2. Select the method by which you want to activate the new feature(s). Options are: Direct Activation - Select this option if the AirSpeed 5000 server has direct access to the Internet.
Page 76: The Deactivation Page
Avid Entitlement Certificate, which will be e-mailed to you when you purchase an upgrade or option. Deactivating Features This topic contains information on how to deactivate any currently active features or options on the AirSpeed 5000 server. The AirSpeed 5000 server must have Internet access to deactivate an active feature or option.
Page 77: The Restart Page
2. Click the Deactivate button. The feature or option will be deactivated and removed from the CURRENT ACTIVATIONS table. The Restart Page The Restart page enables you to restart certain software components of the AirSpeed 5000 server or the server itself.
Page 78: Restarting Applications And Services
2. Click the Arm button to enable the other buttons. 3. In the RESTART Components Section, do one of the following: If you need to restart the AirSpeed 5000 application, click the Restart button next to the AirSpeed Main App component.
Page 79: The Job Status Page
The Job Status page enables you to view the status of all currently scheduled (running) or completed transfer operations that are currently being run on the AirSpeed 5000 server. You also have the ability to cancel any running or pending transfers from this tab one at a time.
Page 80 • Create Proxy - When selected, the proxy generation will be cancelled, and the clip shown in the AirSpeed 5000 Remote Console will have “No Proxy” listed as its Proxy status. The identification number relating to the Job Type. When viewed with the Job Type, this creates a unique combination.
Page 81: Cancelling Transfers
The Job Status Page Field Description Options are: • True - Indicates an Edit While Capture, meaning that the currently capturing clip can be edited in the Editor. • False - Indicates that the currently capturing clip cannot be edited in the Editor while it is being captured.
Page 82: The Configurations Page
When you load a configuration onto another AirSpeed 5000 server (or the same AirSpeed 5000 server), it will be added to your configuration list for future use. It will not be automatically activated. You will need to activate it manually.
Page 83: Creating And Saving A Configuration
• “Importing Configurations” on page 85 Creating and Saving a Configuration This topic contains information on how to create and save your current AirSpeed 5000 server configuration. To create and save your current configuration: Type the name of your configuration in the New Configuration Name field, and click the Save button.
Page 84: Renaming Configurations
The Configurations Page Renaming Configurations This topic contains information on how to rename previously saved configurations. To rename saved system settings: 1. Type the new name for a configuration in the New Configuration Name field. 2. Select the configuration name that you want to rename to the new name from the list. 3.
Page 85: Exporting Configurations
To export configurations: 1. Select the saved configuration that you want to export from the list. 2. Click the Export button. The configuration will be exported, and will be available for use on another AirSpeed 5000 server. Importing Configurations This topic contains information on how to import a previously exported configuration from your computer.
Page 86: The Backup / Restore Page
The Backup / Restore Page The Backup / Restore Page The Backup/ Restore page enables you to backup your current system settings. Once you have backed up your system settings, you can restore any previously saved settings for your AirSpeed 5000 server.
Page 87: Backing Up Your Current System Settings
We have provided a way to reset your administrator password to login to the AirSpeed 5000 Management Console. An Admin Reset utility can be found at C:\Program Files\Avid\AirSpeed\SupportUtilities. Run this utility on the AirSpeed 5000 server to restore in to the factory login. For more information, see the following procedure.
Page 88 The Backup / Restore Page To reset your password: 1. On your AirSpeed 5000 server, navigate to C:\Program Files\Avid\AirSpeed\SupportUtilities, and double-click on the script. The Microsoft SQL Server Management Studio will launch and load the script. If the Management Studio launches, but does not load the script, you might need to navigate to the script.
Page 89: Maintaining And Troubleshooting Your Airspeed 5000
• Troubleshooting Your AirSpeed 5000 • Accessing the Knowledge Base Parts Lists This section contains the lists of the available parts for your AirSpeed 5000 server. For more information, see the following topics: • Spares List • Hardware Upgrade Kits •...
Page 90: Hardware Upgrade Kits
AVC-Intra Upgrade Kit (2-channel) (Includes two (2) AVC-Intra modules) Field Replaceable Parts This topic contains information regarding AirSpeed 5000 server parts that can be replaced in the field. Contact your Avid Customer Support representative to order any of these parts.
Page 91: Preventative Maintenance
This section contains information on some preventative maintenance tasks to help keep your system healthy. The following topics are included: • Setting Up Remote Access to the AirSpeed 5000 Server • Verifying and Changing Media Drive Settings • AirSpeed 5000 Security Best Practices •...
Page 92: Setting Up Remote Access To The Airspeed 5000 Server
Preventative Maintenance Setting Up Remote Access to the AirSpeed 5000 Server If you need to remotely access the AirSpeed 5000 server from another system, we support the use of the Remote Desktop remote access tool. To set up remote access to the AirSpeed 5000 server: 1.
Page 93: Airspeed 5000 Security Best Practices
Viewing System Health Status Information In the event that you have any issues or failures with the AirSpeed 5000 server, use the Avid Health Monitor to view system health status information. The Avid Health Monitor is a good tool to have online when you contact Avid Customer Support.
Page 94: Troubleshooting Your Airspeed 5000
Troubleshooting Your AirSpeed 5000 4. In the left pane for the selected AirSpeed 5000, click the service you want to review. Options are: Integration Service Avid Workstation Service Device Service (Optional) Information for the selected service populates in the right pane of the dialog box.
Page 95: Electrostatic Discharge Precautions
• Make sure that the user that you are using on the Remote Client system is also present on the OS level of the AirSpeed 5000 server. • Make sure that the proxy status of the clip in the Remote Console states that a proxy is “Completed”.
Page 96: Handling Foreign Disks
Troubleshooting Your AirSpeed 5000 Handling Foreign Disks When assessing your Media RAID health, you might encounter a Foreign Disk state. This state indicates that the disk was not fully added to the RAID array. For information on identifying and replacing Media Drives for 4-channel or 2-channel model systems, see the following topics: •...
Page 97: Identifying Failed Media Drives (4-Channel Models)
Board category, the Media Drive RAID Status field would have a RED X, and would say “STATE_DEGRADED”. b. View the LEDs on the front of the AirSpeed 5000 server. A solid red LED on the front of the drive indicates that the media drive has failed. If it’s flashing RED, the drive could be rebuilding the data.
Page 98: Removing And Replacing Media Drives (4-Channel Models)
To remove and replace media drives: 1. Obtain replacement media drives. 2. Locate the data drive(s) on the front of the AirSpeed 5000 that has both the blue and red LEDs on solid. 3. Remove the drives from the chassis by pushing the button, then pull the handle to unlatch the drive and slide the drive carrier out of the Avid AirSpeed 5000.
Page 99 45 degree angle to the drive carrier, and that the LEDs are on the bottom of the drive carrier. 8. Slide the drive into the open drive slot in the Avid AirSpeed 5000 server until it stops. Approximately 1/2 inch of the drive carrier should be outside the server.
Page 100 Troubleshooting Your AirSpeed 5000 14. Click the Logical tab to confirm the location of the failed drive(s), and if more than one drive is failed, confirm that two failed drives are not in the same span, and that the new drives you inserted appear in the Unconfigured Drives tree.
Page 101 Good. b. Right-click on the un-configured drive again, and select Replace Missing Drive. The LED for the drive flashes and can be seen on the front of the Avid AirSpeed 5000. A dialog box opens showing the drive location. 18. Note the drive location and number, and click OK.
Page 102: Re-Raiding Media Drives From Scratch (4-Channel Model Servers)
This procedure creates a new RAID50 drive group on the AirSpeed 5000 server. Before you begin this procedure, you must have already removed the physical media drives from the chassis and replaced them with new drives, as described in Steps 1-7 of the topic “Removing...
Page 103 Storage Manager > StartupUI, or select the MegaRAID Storage Manager desktop icon. The MegaRAID Storage Manager - Host View dialog box opens. 6. Select the IP address of the AirSpeed 5000 server in the IP Address field. The Enter User Name & Password dialog box opens.
Page 104 Troubleshooting Your AirSpeed 5000 7. Type the local machine login credentials. a. In the User Name field, type amsuser. b. In the Password field, type is-admin. c. Click Login. The LSI MegaRAID Storage Manager application opens. 8. Click the Logical tab to confirm that the failed drives are in the same Span, and that the new drives you inserted appear in the Unconfigured Drives tree.
Page 105 Troubleshooting Your AirSpeed 5000 9. Clear the existing configuration by doing the following: a. Right-click on the LSI MegaRAID SAS. b. Select the Clear Configuration option from the list The Confirm Clear Configuration dialog box opens.
Page 106 Troubleshooting Your AirSpeed 5000 10. Select the Confirm check box, and click Yes to clear the existing configuration. After the existing configuration is cleared, all of the drives that were in the Span: 0, and Span:1 trees should now appear in the Unconfigured Drives tree as “Unconfigured Good”.
Page 107 Troubleshooting Your AirSpeed 5000 11. Right-click the LSI MegaRAID SAS again, and select Create Virtual Drive. The Create Virtual Drive - Choose mode dialog box opens. 12. Select the Advanced radio button, and click Next. The Create Drive Group - Drive Group Settings dialog box opens.
Page 108 Troubleshooting Your AirSpeed 5000 h. Click the Next button. The Create Virtual Drive - Virtual drive settings dialog opens. 14. You need to create two virtual drives. To create the first virtual drive, do the following: a. In the Virtual drive name field, make sure it says VD_0.
Page 109 Troubleshooting Your AirSpeed 5000 The Write Through Selected dialog box opens. 16. Click Yes to confirm the changes for Write Policy settings. 17. Click the Next button. The Create Virtual Drive - Summary dialog box opens. 18. Review the summary for the settings to create the virtual drive VD_0.
Page 110 Troubleshooting Your AirSpeed 5000 The Create Virtual Drive - Choose mode dialog box opens. 22. Select the Advanced radio button, and click Next. The Create Virtual Drive - Allocate Capacity dialog box opens, asking if you want to use the...
Page 111 Troubleshooting Your AirSpeed 5000 23. Click Next to accept. The Virtual Drives settings dialog box opens. 24. In the Virtual drive settings dialog box, do the following: a. In the Virtual drive name field, make sure it says VD_1. b. In the Capacity field, leave the default of 7.273.
Page 112 Troubleshooting Your AirSpeed 5000 k. Click the Create Virtual Drive button. The Always Write Back Selected dialog box opens. Click Yes to confirm the changes for the write policy setting. m. Click the Next Button. The Create Virtual Drive - Summary dialog box opens.
Page 113 Troubleshooting Your AirSpeed 5000 27. When you are done, the Logical Tab should appear as it does in the following example: After the configuration, the system might go to “initializing mode”. This takes about 6 or 7 hours to initialize a single disk, and 12 to 14 hours for two disks.
Page 114 Troubleshooting Your AirSpeed 5000 28. In Windows, do the following: a. Right-click on Computer, and select Manage. The Computer Management dialog box opens. b. In the Storage tree, select Disk Management. The Initialize Disk dialog box opens. If the Initialize Disk dialog box does not appear, you need to go to the diskpart utility to clean the previous configuration on Disk 1, by doing the following: Select Start >...
Page 115 Troubleshooting Your AirSpeed 5000 30. Select Computer Management > Storage > Disk Management, right click on Disk 1, and select New Simple Volume. 31. Click Next on the volume wizard screen. The Volume Size dialog box opens. It should show 97 MB for the volume size.
Page 116 Troubleshooting Your AirSpeed 5000 33. Check the “Do not assign a drive letter or drive path” option and click Next. The Format Partition dialog box opens. 34. In the Format Partition dialog box, select the “Do not format this volume” option.
Page 117 Troubleshooting Your AirSpeed 5000 37. In Windows, do the following: a. Right-click on Computer, and select Manage. The Computer Management dialog box opens. b. In the Storage tree, select Disk Management. The Initialize Disk dialog box opens. 38. In the Initialize Disk dialog box, do the following: a.
Page 118 Troubleshooting Your AirSpeed 5000 41. Click Next. The Assign Drive Letter or Path dialog box opens. 42. In the “Assign the following drive letter” field, make sure the drive letter is set to “E” and click Next. The Format Partition dialog box opens.
Page 119 Troubleshooting Your AirSpeed 5000 43. In the Format Partition dialog box, do the following: a. Select the “Format this volume with the following settings” option. b. Set the Allocation unit size to 64K. c. Change the Volume label to Media.
Page 120 Troubleshooting Your AirSpeed 5000 46. Make sure only Disk 2 is selected (checked), and click OK. A Confirmation dialog box opens. 47. Click Convert on the Confirmation dialog box. A Warning message dialog box opens. 48. Click “Yes” on the Warning message dialog box.
Page 121: Identifying Failed Media Drives (2-Channel Models)
Board category, the Media Drive RAID Status field would have a RED X, and would say “STATE_DEGRADED”. b. View the LEDs on the front of the AirSpeed 5000 server. A solid red LED on the front of the drive indicates that the media drive has failed. If it’s flashing RED, the drive could be rebuilding the data.
Page 122: Removing And Replacing Media Drives (2-Channel Models)
To remove and replace media drives: 1. Obtain replacement media drives. 2. Locate the data drive on the front of the AirSpeed 5000 that has both the blue and red LEDs on solid. 3. Remove the drive from the chassis by pushing the button, then pull the handle to unlatch the drive and slide the drive carrier out of the Avid AirSpeed 5000.
Page 123 45 degree angle to the drive carrier, and that the LEDs are on the bottom of the drive carrier. 8. Slide the drive into the open drive slot in the Avid AirSpeed 5000 server until it stops. Approximately 1/2 inch of the drive carrier should be outside the server.
Page 124 Good. b. Right-click on the un-configured drive again, and select Replace Missing Drive. The LED for the drive flashes and can be seen on the front of the Avid AirSpeed 5000. A dialog box opens showing the drive location. 17. Note the drive location and number, and click OK.
Page 125: Re-Raiding Media Drives From Scratch (2-Channel Model Servers)
This procedure creates a new RAID 5 drive group on the AirSpeed 5000 server. Before you begin this procedure, you must have already removed the physical media drives from the chassis and replaced them with new drives, as described in Steps 1-7 of the topic “Removing...
Page 126 Troubleshooting Your AirSpeed 5000 3. Right-click on the (E:) partition in Disk 1, and select Delete Volume from the menu. If Disk 2 also appears, right-click on the (F:) partition in Disk 2, and select Delete Volume from the menu.
Page 127 Troubleshooting Your AirSpeed 5000 6. Select the IP address of the AirSpeed 5000 server in the IP Address field. The Enter User Name & Password dialog box opens. 7. Type the local machine login credentials. a. In the User Name field, type amsuser.
Page 128 Troubleshooting Your AirSpeed 5000 9. Clear the existing configuration by doing the following: a. Right-click on the LSI MegaRAID SAS. b. Select the Clear Configuration option from the list. The Confirm Clear Configuration dialog box opens. 10. Select the Confirm check box, and click Yes to clear the existing configuration.
Page 129 Troubleshooting Your AirSpeed 5000 11. Right-click the LSI MegaRAID SAS again, and select Create Virtual Drive. The Create Virtual Drive - Choose mode dialog box opens. 12. Select the Advanced radio button, and click Next. The Create Drive Group - Drive Group Settings dialog box opens.
Page 130 Troubleshooting Your AirSpeed 5000 e. Click the Next button. The Create Virtual Drive - Virtual drive settings dialog opens. 14. You need to create two virtual drives. To create the first virtual drive, do the following: a. In the Virtual drive name field, make sure it says VD_0.
Page 131 Troubleshooting Your AirSpeed 5000 15. Click the Create Virtual Drive button. The Write Through Selected dialog box opens. 16. Click Yes to confirm the changes for Write Policy settings. 17. Click the Next button. The Create Virtual Drive - Summary dialog box opens.
Page 132 Troubleshooting Your AirSpeed 5000 22. Select the Advanced radio button, and click Next. The Create Virtual Drive - Allocate Capacity dialog box opens, asking if you want to use the remaining free capacity on the existing drive group. 23. Click Next to accept.
Page 133 Troubleshooting Your AirSpeed 5000 In the Disk Cache Policy field, select Disabled. k. Click the Create Virtual Drive button. The Always Write Back Selected dialog box opens. Click Yes to confirm the changes for the write policy setting.
Page 134 Troubleshooting Your AirSpeed 5000 m. Click the Next Button. The Create Virtual Drive - Summary dialog box opens. 25. Review the summary for the settings you selected to create the virtual drives. Make sure the settings are correct before you create the virtual drive.
Page 135 Troubleshooting Your AirSpeed 5000 After the configuration, the system might go to “initializing mode”. This takes about 6 or 7 hours. To view your progress, select Manage > Show Progress. 28. In Windows, do the following: a. Right-click on Computer, and select Manage.
Page 136 Troubleshooting Your AirSpeed 5000 29. In the Initialize Disk dialog box, do the following: a. Uncheck Disk 2 (but leave Disk 1 checked) b. Select the MBR (Master Boot Record) option. c. Click OK. 30. Select Computer Management > Storage > Disk Management, right click on Disk 1, and select New Simple Volume.
Page 137 Troubleshooting Your AirSpeed 5000 33. Check the “Do not assign a drive letter or drive path” option and click Next. The Format Partition dialog box opens. 34. In the Format Partition dialog box, select the “Do not format this volume” option.
Page 138 Troubleshooting Your AirSpeed 5000 37. In Windows, do the following: a. Right-click on Computer, and select Manage. The Computer Management dialog box opens. b. In the Storage tree, select Disk Management. The Initialize Disk dialog box opens. 38. In the Initialize Disk dialog box, do the following: a.
Page 139 Troubleshooting Your AirSpeed 5000 41. Click Next. The Assign Drive Letter or Path dialog box opens. 42. In the “Assign the following drive letter” field, make sure the drive letter is set to “E” and click Next. The Format Partition dialog box opens.
Page 140 Troubleshooting Your AirSpeed 5000 43. In the Format Partition dialog box, do the following: a. Select the “Format this volume with the following settings” option. b. Set the Allocation unit size to 64K. c. Change the Volume label to Media.
Page 141: Moving An Entire Raid Array To Another Chassis
Before you perform this procedure, you must take your system off air, and power it down. This procedure enables you to relocate your media drives from one AirSpeed 5000 server chassis to another, and the steps for getting the drives back “Online” in the new chassis.
Page 142 Storage Manager > StartupUI, or select the MegaRAID Storage Manager desktop icon. The MegaRAID Storage Manager - Host View dialog box opens. 7. Select the IP address link of the AirSpeed 5000 server in the IP Address field. The Enter User Name & Password dialog box opens.
Page 143 Troubleshooting Your AirSpeed 5000 9. Click the Logical tab to determine whether the new drives you inserted appear in the Unconfigured Drives tree as Online, or Unconfigured Good. If the Drives appear as Online, you are done. In the Unconfigured Drives tree, if the drives appear as “Unconfigured Good”, this indicates that they are new, un-configured media drives.
Page 144 Troubleshooting Your AirSpeed 5000 The Foreign Configuration Detected dialog box opens. The Foreign Configuration Detected dialog box opens showing the number of foreign drives detected. This should show (10) Foreign drives for 4 channel model servers, or (5) Foreign drives for two channel model servers.
Page 145 Troubleshooting Your AirSpeed 5000 11. Keep the Import option selected, and click OK. The Foreign Configuration Wizard opens. Your 4 channel model server would look like this: 12. Click Accept. The Foreign Config - Import dialog box opens stating “This operation cannot be reversed after it has started.
Page 146 Troubleshooting Your AirSpeed 5000 13. All disks now appear online. The following example shows the configuration of a 4 channel model server. 14. In Windows, do the following: a. Right-click on Computer, and select Manage. The Computer Management dialog box opens.
Page 147: Replacing System Drives In The Chassis
Avid AirSpeed 5000 server. The Avid AirSpeed 5000 continues to run properly if one of the two system drives are removed.
Page 148 Troubleshooting Your AirSpeed 5000 2. Click the Manage button in the application. A. Run hardware scan button B. Disk icons C. Status line 3. Pull the failed drive out of the chassis and install a replacement without turning off the server.
Page 149 1) listed below as array members. d. Exit the RAID BIOS and allow the system to restart. 7. Turn on your AirSpeed 5000 server and re-image your system drives which includes loading the Windows operating system, see the topic “Reimaging Your System” in the AirSpeed 5000 Setup Guide.
Page 150: Moving System (Os) And Media Drives To A Different System
System ID. If you try to use the new System ID, you will get an error message saying that the license has already been activated with a different System ID. 5. Start up the server and configure it following the instructions in the AirSpeed 5000 Setup Guide.
Page 151: Removing And Replacing The Server Main Cover
Troubleshooting Your AirSpeed 5000 Removing and Replacing the Server Main Cover The AirSpeed 5000 server must be operated with the chassis cover in place to ensure proper cooling. However, you will need to remove the main cover to add or replace components inside of the server (Video I/O board set).
Page 152: Replacing A Power Modules
Replacing a Power Modules The AirSpeed 5000 is designed to run with two operating power modules. A power module can be replaced if it fails. If a power module fails, the LED on the power module and the front panel LED turn red and a beeping alarm sounds.
Page 153: Identifying And Replacing Failed Fans
Fan module for replacement, you need to insert the replacement within one (1) minute, or else the system will shut down. Before you begin, you must obtain replacement fans for your AirSpeed 5000 server. For more information, see...
Page 154 1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on page 95 and “Safety and Regulatory Information” in the AirSpeed 5000 Setup Guide. 2. Identify which fan has failed by doing the following: a. Open the Health Monitor. b. Locate your server, and expand the list.
Page 155 The following is an example showing a red x next to Fan 5 Speed and “0 RPM”. This indicates Fan 3A has failed and must be replaced: 3. Remove the Fan cover on the AirSpeed 5000 server by doing the following: a. Remove the two (2) set screws from the top of the chassis.
Page 156 Troubleshooting Your AirSpeed 5000 The following is an example of fan 4A being replaced: Go to Step 7. For Fan 5A, the process is more involved. Go to Step 5. 5. To remove Fan 5A, do the following: a. Remove the back cover by removing the top two (2) thumbscrews on the rear of the server chassis.
Page 157 Troubleshooting Your AirSpeed 5000 b. Using a #2 Phillips screwdriver long enough to reach into the chassis, remove the three (3) screws that hold down the Fan shroud. c. Remove the two (2) screws that hold down the fan. d. Pull the fan out of the chassis, and remove the Power harness attached to the fan.
Page 158: Identifying And Replacing Failed Video I/O Boards
1. Determine which Video I/O board you are removing by doing one of the following: a. Open Health Monitor. b. Locate your server, and expand the list. c. Select Avid AirSpeed 5000 - Integration Service. d. Do the following: In the Hardware Status area, scroll to the “Number of Corona Boards:” field. It should indicate two (2).
Page 159 “Electrostatic Discharge Precautions” on page 95 and “Safety and Regulatory Information” in the AirSpeed 5000 Setup Guide. 2. Power down the server and unplug all peripheral devices and the AC power cables. 3. Remove the server cover. For instructions, see “Removing and Replacing the Server Main...
Page 160 Troubleshooting Your AirSpeed 5000 5. Loosen the thumbscrews on the back cover, and slide the cover back to remove it from the chassis. The following diagram shows the location of the two (2) thumbscrews on the rear of the server.
Page 161 Troubleshooting Your AirSpeed 5000 7. To remove the top Video I/O board 1 (VIO 1), do the following: a. Remove the Power Harness (yellow and black cable) from the Video I/O board. Power Harness (yellow and black) b. Remove the two SATA (red) cables from the Video I/O board.
Page 162 Troubleshooting Your AirSpeed 5000 8. (Option) If you are replacing VIO 2, repeat Step 7 to remove the bottom Video I/O board VIO 2). 9. Release the Hold Down Bracket using the thumbscrews, and then slide it out of the chassis.
Page 163 “Electrostatic Discharge Precautions” on page 95 and “Safety and Regulatory Information” in the AirSpeed 5000 Setup Guide. 2. (Option) If you have removed VIO 2 (the bottom board), gently replace the bottom Video I/O board (VIO 2) into the riser card.
Page 164 Troubleshooting Your AirSpeed 5000 6. Replace the Hold Down Bracket by sliding it back into place. Once in place, tighten the thumbscrews. Lift the LSI cable that goes along the side of the chassis, so that the Hold Down bracket sits at the bottom of the chassis in its slot, then, tighten the thumbscrews.
Page 165 Troubleshooting Your AirSpeed 5000 7. Reattach the Card guide, and tighten the thumbscrews. When reattaching the Card guide, make sure the Video I/O boards and Hydra card (bottom), are secured in their respective slots. 8. (Option) Reattach any cables that were removed from any add-in cards.
Page 166: Accessing The Knowledge Base
Accessing the Knowledge Base Accessing the Knowledge Base The Avid Customer Support Knowledge Base (Knowledge Base) provides additional information that is frequently updated. Some locations on the Knowledge Base require you to log in as a registered user, but you can access most of the information in the Knowledge Base without registering and logging in.
Page 167: Chapter 3 Upgrading Your Airspeed 5000 Server Hardware
Hardware This chapter contains information on how to upgrade your AirSpeed 5000 server’s hardware with the MPEG-2 HD or AVC-Intra codec modules you received in your AirSpeed 5000 Hardware Upgrade kit. Upgrading your AirSpeed 5000 server hardware specifically involves removing the Video I/O boards, and attaching two (2) MPEG-2 HD or AVC-Intra codec modules to each Video I/O board, and then replacing the Video I/O boards in the server.
Page 168 AirSpeed 5000 Hardware Upgrade Kits AirSpeed 5000 Hardware Upgrade Kit List Upgrade Kit Name MPEG-2 HD Upgrade Kit (4-channel) This kit includes four (4) MPEG-2 HD modules (two (2) for each Video I/O board) AVC-Intra Upgrade Kit (4-channel) This kit includes four (4) AVC-Intra modules (two (2) for each Video I/O board)
Page 169: Electrostatic Discharge Precautions
Electrostatic Discharge Precautions AirSpeed 5000 Hardware Upgrade Kit List Upgrade Kit Name AVC-Intra Upgrade Kit (2-channel) This kit includes two (2) AVC-Intra modules (one (1) for each Video I/O board) Electrostatic Discharge Precautions Electrostatic discharge (ESD) can damage disk drives, cards, and other parts. Avid recommends that you perform all procedures in this chapter only at an ESD workstation.
Page 170: Airspeed 5000 Server Hardware Upgrade Checklist
180. Removing and Replacing the Server Main Cover The AirSpeed 5000 server must be operated with the chassis cover in place to ensure proper cooling. However, you will need to remove the main cover to add or replace components inside of the server (Video I/O board set).
Page 171: Removing The Video I/O Boards
“Electrostatic Discharge Precautions” on page 169 and “Safety and Regulatory Information” in the AirSpeed 5000 Setup Guide. 2. Power down the server and unplug all peripheral devices and the AC power cables. 3. Remove the server main cover. For instructions, see “Removing and Replacing the Server...
Page 172 AirSpeed 5000 Server Hardware Upgrade Checklist 5. Loosen the thumbscrews on the back cover, and slide the cover back to remove it from the chassis. The following diagram shows the location of the two (2) thumbscrews on the rear of the server.
Page 173 AirSpeed 5000 Server Hardware Upgrade Checklist 7. To disconnect the top Video I/O board 1 (VIO 1), do the following: a. Remove the Power Harness (yellow and black cable) from the Video I/O board. Power Harness (yellow and black) b. Remove the two SATA (red) cables from the Video I/O board.
Page 174 AirSpeed 5000 Server Hardware Upgrade Checklist 8. (Option: For 4-channel model servers) Repeat Step 7 to disconnect the bottom Video I/O board (VIO 2). 9. Release the Hold Down Bracket using the thumbscrews, and then slide it out of the chassis.
Page 175: Attaching The Codec Modules To The Video I/O Boards
AirSpeed 5000 Server Hardware Upgrade Checklist 13. The next step is to attach the Codec modules onto each Video I/O board that was removed. Fro more information, see “Attaching the Codec Modules to the Video I/O Boards” on page 175.
Page 176: Replacing The Video I/O Boards Into The Chassis
1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on page 169 and “Safety and Regulatory Information” in the AirSpeed 5000 Setup Guide. 2. (Option: For 4-channel model servers only) Gently replace the bottom Video I/O board (VIO 2) into the riser card.
Page 177 AirSpeed 5000 Server Hardware Upgrade Checklist 5. Reattach the SATA and Power cables for each Video I/O board (VIO 1, VIO 2) as follows: a. Reattach the Power Harness (yellow and black cable) to the Video I/O board. b. Reattach the two SATA (red) cables to the Video I/O board.
Page 178 AirSpeed 5000 Server Hardware Upgrade Checklist Hold Down Bracket LSI Cable Hold Down Bracket slots...
Page 179 AirSpeed 5000 Server Hardware Upgrade Checklist 7. Reattach the Card guide, and tighten the thumbscrews. When reattaching the Card guide, make sure the Video I/O boards and Hydra card (bottom), are secured in their respective slots. This is an example of a 4-channel model server showing two Video I/O cards.
Page 180: Performing System Diagnostics
Performing System Diagnostics Performing System Diagnostics The AirSpeed 5000 Hardware Test is a diagnostic program that is designed to test the Avid-specific hardware components in the AirSpeed 5000. Specifically, the diagnostic program can be used to verify that the Avid hardware is working properly and it can confirm compatibility with external audio and video devices.
Page 181: Diagnostic Window Explained
Performing System Diagnostics Diagnostic Window Explained The diagnostic window is divided into the following sections: • The Information section displays revision and identification information about the Avid hardware, including Base Board Information, and VIO Board information. • The Hardware Test allows you to select the loopback cables that are connected to your system.
Page 182: Reviewing Hardware Information
1. Navigate to C:\Program Files (x86)\Avid\AirSpeed\Utilities\DiagnosticUtilities, and select Airspeed5000Test.exe. The Avid AirSpeed 5000 Hardware Test dialog box opens. The version shown in the title bar following screen example is [00.32]. You might have a later version, and therefore, your values might be different.
Page 183 Performing System Diagnostics 2. Click the Information icon. A text editor opens and displays the information as follows: Multi I/O Expansion Card Serial Number Part Number FPGA_N Revision CPLD_N Revision Video I/O Card (for Slot 1 and Slot 2) Serial Number Part Number FPGA_C Revision CPLD_N Revision...
Page 184: Starting The Hardware Test
Performing System Diagnostics Starting the Hardware Test The core test verifies the baseboard and VIO board information. If you want, you can run additional tests by connecting loopback cables to their respective input signals. To begin testing: 1. Click the Hardware Tests icon. The Hardware Tests section opens.
Page 185: Playing A Video Frame
Performing System Diagnostics After the test sequence is finished, a Passed or Failed display appears in red or green. Green indicates the test sequence has passed. Red indicates the test has failed. Playing a Video Frame Playing a video frame allows you to test the video signal and configures the hardware to play a video image from the 8 outputs.
Page 186: Capturing From An External Video Source
Performing System Diagnostics 4. Select the Play Frame. Options are: Color Bars Sweep Pattern Test Image 5. Click Start Video. The video appears in the Video Display window, and appears in all other video outputs. 6. To stop play at any time, click Stop Video. Capturing from an External Video Source You can test capture and display video from a selected source.
Page 187: Testing Audio Outputs
Performing System Diagnostics Testing Audio Outputs Audio testing allows you to configure the hardware to play audio tones from all of the audio output ports. To play audio: 1. Click the Audio icon. The Audio section opens. 2. Select the Audio tone: Count_16 Lo_1kHz Hi_1kHz...
Page 188: Capturing From The Play Frame Video (Loopback Mode)
Performing System Diagnostics 4. Click Play Audio. The audio tone plays. You will hear the spoken number of the audio channel. 5. To stop audio at any time, click Stop Audio. The video appears in the Video Display window, and appears in all other video outputs. Capturing from the Play Frame Video (Loopback Mode) If you connect the video source input to the matching video play output with a loopback cable, you can capture the frame and display it in the Video Display window.
Page 189: Testing Disk Performance
Performing System Diagnostics Testing Disk Performance Disk performance testing is designed to help Avid Customer Support Representatives investigate potential disk performance errors and issues. Depending on the nature of your failure, you might be asked to run these tests to provide information about specific problems. Basic tests are already included in the Hardware Tests tab.
Page 190: Error Log
Performing System Diagnostics Error Log If an error is detected during a test, information about the error is recorded to the log file. The board information along with the log file is saved in a .txt file inside the folder DIAG_LOG_FILES.
Page 191: Chapter A Using Airspeed 5000 With Ftp
• In order to use FTP with AirSpeed 5000, you need to check the FTP option, and supply an FTP user name and password in the User’s page. You cannot use “admin” or “FTP” as FTP user names. For more information, see the “The Users Page”...
Page 192 If someone has set In and Out points, the clip will be different in size. Only the media between the In and Out point will be transferred. To verify the correct In points and Out points for the clip, launch the AirSpeed 5000 Remote Console application, open the Inventory pane, and review the clip from there.
Page 193: Airspeed 5000 Mxf Op1A Files
HD formats. The consumer of files we generate must support audio formatted in stereo pairs. If you send clips to the AirSpeed 5000, we support mono, stereo pairs and Broadcast .wav. If you have a source .mxf file with mono audio, transfer it to AirSpeed 5000, and then re-transfer that clip back to another location via FTP, the new file will be rewrapped as a stereo pair.
Page 194: Ftp Workflow Examples
Dolby E 5.1 Preservation FTP Workflow Examples This topic contains some common FTP workflows that have been tested with AirSpeed 5000 and a representative FTP client. FlashFXP allows you to connect to two different FTP sources at the same time, allowing you to move clips directly between FTP servers (from one to another).
Page 195: Software Revisions Tested For Ftp
FTP Workflow Examples Software Revisions Tested for FTP We performed our workflow testing using the following software products and revisions: Other tools and workflows might offer different options. Look through the requirements and determine which solutions meet your needs. • XDCAM transfer.
Page 196: Working With Sony Mpeg-2 Hd Decks
If your Sony deck can be connected to a network and has FTP capabilities, then you can use the FTP functionality available in AirSpeed 5000 to move media from the deck to the server. The following notes apply to Sony MPEG-2 HD deck integration when used with the AirSpeed 5000 Remote Console: Transfers from AirSpeed 5000 to a Sony deck are not supported.
Page 197: Transferring Media Using Final Cut Pro And Ftp
3. Select the clips that you want to transfer, and drag them from one panel to the other in the FTP client. The transfer will begin. A capturing clip can be transferred and played out on another AirSpeed 5000 or Omneon server. However the Omneon server must keep reloading the clip to update the video playout.
Page 198: Transferring Media Using Fcp Filezilla Ftp With Dnxhd
Once transferred, the clip will be playable in the AirSpeed 5000 Remote Console. Transferring Media Using FCP Filezilla FTP with DNxHD This topic contains information on how to transfer media to and from an AirSpeed 5000 server to a Final Cut Pro editor using FTP and DNxHD format.
Page 199: Transferring Media Using Fcp And Filezilla Ftp (For Avc-Intra Only)
Once transferred, the clip will be playable in the AirSpeed 5000 Remote Console. Transferring Media Using FCP and FileZilla FTP (for AVC-Intra only) This topic contains information on how to transfer media to and from an AirSpeed 5000 server to a Final Cut Pro editor using Filezilla FTP and AVC-Intra format.
Page 200 The transfer will begin. Once the files are transferred to shared storage, they will reside at the destination as MXF files and can be navigated to with the Finder. The MXF files will retain the Video ID from the AirSpeed 5000 database. 6. Drag the MXF files into an open FCP bin.
Page 201: Chapter B Up, Down, Cross Convert (Udx) Examples
The conversions described in this section only occur when one of the AutoAFD options is selected from one of the list boxes (SD Cross Convert, Up Convert, or Down Convert) in the UDX Options area of the Playback page of the AirSpeed 5000 Management Console. The following topics are covered: •...
Page 202: Up/Down/Cross (Udx) Conversion
Up/Down/Cross (UDX) Conversion Up/Down/Cross (UDX) Conversion AirSpeed 5000 supports Up, Down or Cross (UDX) conversion of video formats. Using this feature, you can configure a channel to allow for conversion of a clip and its ancillary data (where available) to convert to a specific format for play-out. UDX preferences can be set in the Playback page of the AirSpeed 5000 Management Console.
Page 203: Pillarbox
Up/Down/Cross (UDX) Conversion Pillarbox A Pillarbox image typically means black “pillars” are placed on either side of an image when it is up-converted from a 4:3 image to a 16:9 image. Pillarbox is a selection in the Up-Convert and SD-Cross-Convert list boxes. If Pillarbox is selected when up-converting a 4:3 image to a 16:9 image, black “pillars”...
Page 204: Center-Crop
Center-crop works when you are up-converting a 4:3 SD image to 16:9 HD, down-converting a 16:9 HD image to 4:3 SD, or cross-converting an SD image. AirSpeed 5000 supports the Center-Crop in the following conversion types: • Up-convert •...
Page 205: Anamorphic
(anamorphically), select Anamorphic from the Down-Convert list box in the Channel Configuration dialog box. When cross-converting HD 720p to 1080i (or vice versa), AirSpeed 5000 provides the anamorphic conversion by default. There is no user interface or user interaction for this to occur.
Page 206: Active Format Description (Afd)
Active Format Description (AFD) Active Format Description (AFD) is a type of ancillary data that can be attached to each frame of video, both into and out of AirSpeed 5000. The AFD data consists of two parts: • A 4-bit code that identifies the active video •...
Page 207: Video Format
Up/Down/Cross (UDX) Conversion Video Format In SDI video, the ancillary data that defines the video format is called AFD, or Active Format Description. AFD is defined as a 4-bit number; there are 16 possible values. However, many of these are reserved and are not used. The most common AFD values include: •...
Page 208: Up Convert Afd Examples
Up Convert AFD Examples This is generally an undesirable effect. However, if you want this, you can override the ‘intelligent’ formatting based on AFD with fixed formatting during UDX conversions. The Channel Configuration dialog box provides the settings to enable you to configure how you want conversion formatting to occur.
Page 209: Down Convert Afd Examples
Down Convert AFD Examples Down Convert AFD Examples The table below shows the input and output AFD and examples of their corresponding video formats when performing a Down convert. SD Video Input Video Format HD Video Format Output AFD Format •...
Page 210: Sd Cross Convert Afd Examples
SD Cross Convert AFD Examples SD Cross Convert AFD Examples The table below shows the input and output AFD and examples of their corresponding video formats when performing an SD cross convert. There are two methods for SD cross conversion: •...
Page 211 Avid Technical Support (USA) Product Information 75 Network Drive Visit the Online Support Center at For company and product information, Burlington, MA 01803-2756 USA www.avid.com/support visit us on the web at www.avid.com...

Avid Technology AirSpeed 5000 Administrator's Manual

Using this Guide

Chapter 1 Working with the Airspeed 5000 Management Console

Chapter 2 Maintaining and Troubleshooting Your Airspeed 5000

Chapter 3 Upgrading Your Airspeed 5000 Server Hardware

Chapter a Using Airspeed 5000 with FTP

Chapter B Up, Down, Cross Convert (UDX) Examples

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Troubleshooting

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