Avid Technology NEXIS File Gateway Setup And User Manual
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Avid Technology NEXIS File Gateway Setup And User Manual

Avid Technology NEXIS File Gateway Setup And User Manual

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Avid NEXIS
File Gateway
Setup and User's Guide
Version 7.2
Revised March 2017

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Summary of Contents for Avid Technology NEXIS File Gateway

  • Page 1 ® Avid NEXIS File Gateway Setup and User’s Guide Version 7.2 Revised March 2017...
  • Page 2 Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.
  • Page 3 Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners. Avid NEXIS File Gateway Setup and User’s Guide • Created 3/9/17 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

  • Page 4: Table Of Contents

    Contents Using This Guide ..............7 If You Need Help .
  • Page 5 Mapping Network Workspaces on CIFS Clients ..........33 Chapter 5 Configuring the Server for FTP Access .

  • Page 7: Using This Guide

    Using This Guide The Avid NEXIS File Gateway server enables network users to access the Avid NEXIS workspaces in a non-realtime scenario. The Avid NEXIS media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected workstations.
  • Page 8 Avid Training Services...

  • Page 9: Avid File Gateway Server Overview

    Avid File Gateway Server Overview The Avid NEXIS File Gateway server enables network users to access Avid ISIS and Avid NEXIS workspaces in a non-realtime scenario. Depending on the access permission, network users can read, write, and delete files on workspaces without using up Avid NEXIS client licenses. This chapter provides an overview of the Avid NEXIS File Gateway server.

  • Page 10: File Gateway Server Rear Connections

    File Gateway Server The following table describes the control panel shown in the previous figure. File Gateway Server Panel Letter Component Description Universal Serial Bus (USB) port USB 2.0 device port on the front of the system supports one USB device.

  • Page 11: File Gateway Server Client

    File Gateway Server Client File Gateway Server Rear View Power supplies Slots not used Intel Pro Ethernet ports Video Serial File Gateway Server Client A File Gateway uses a 10 Gb Ethernet connection to a switch to communicate with the Avid NEXIS architecture.

  • Page 12: Customer-Supplied Components

    Network Configuration Customer-Supplied Components You must supply the following components in Avid shared storage environments and workgroups: • Avid qualified or approved Gig-E Ethernet switch with 10 Gb ports • Industry 19-inch standard rack • Uninterruptible Power Supply (UPS) • A keyboard, video, and mouse switch (KVM) Security Considerations Address all security concerns for the Avid hardware during site planning.
  • Page 13 Network Configuration Extended Network Environments In an Avid NEXIS environment, if your network extends beyond switched or routed connections, you must configure a Layer 3 switch/router to communicate between the two subnetworks.

  • Page 14: Connecting The File Gateway Equipment

    Connecting the File Gateway Equipment This chapter explains how to rackmount and connect the system hardware. Rack Mounting the File Gateway The File Gateway server is designed for 19-inch (483-mm) rack configurations and requires one EIA rack unit (1U), or 1.75 inches (44.45 mm) of rack space. The rail kit installs into rails that are between 23 inches (584.2 mm) to 31 inches (787.4 mm) inches deep.

  • Page 15: Positioning The Server In The Rack

    Rack Mounting the File Gateway • For normal operation, maintain approximately 2 feet (0.6 meters) of open space in front of and behind the rack. This allows free access to the components in the rack for operating changes or adjustments. For service, maintain approximately 3 feet (1 meter) of open space in front of the rack and 2 feet (0.6 meters) of open space behind the rack.

  • Page 16: Attaching Inner Slide Rails To The File Gateway Server

    Rack Mounting the File Gateway Separating the Slide Rails 3. Pull and separate the two halves. 4. Repeat these steps to separate the second slide rail. Attaching Inner Slide Rails to the File Gateway Server Attach the inner slide rails that were separated from the outer slide rails to the File Gateway server. To attach the inner slide rails: 1.

  • Page 17: Attaching The Outer Rails To A Square-Hole Rack

    Rack Mounting the File Gateway Attaching the Outer Rails to a Square-Hole Rack If your mounting rails have round holes, see “Attaching the Outer Rails to a Round-Hole Rack” on page To attach the outer slide rails to the rack with square holes: 1.

  • Page 18: Attaching The Outer Rails To A Round-Hole Rack

    Rack Mounting the File Gateway Securing the Outer Slide Rail to the Rear Rack-Mounting Rail 6. Repeat this procedure to attach the second outer slide rail on the other side of the rack. Attaching the Outer Rails to a Round-Hole Rack To attach the outer slide rails to the rack with round holes: 1.

  • Page 19: Securing The File Gateway Server In A Rack

    Rack Mounting the File Gateway 3. Slide the outer slide rail bracket assembly onto the side rack-mounting rail so that the round hole adapter is over the rack rail. Have someone help you hold the slide rails level while you are positioning them in the rack. Insert the Outer Slide Rail to the Front Rack-Mounting Rail 4.

  • Page 20: Keyboard, Monitor, And Mouse Connections

    Keyboard, Monitor, and Mouse Connections To secure the server to the rack enclosure: 1. Lift and position the server so that the inner slide rails (secured to the File Gateway server) are aligned with the outer slide rails secured to the rack. 2.

  • Page 21: Network Connection

    Network Connection File Gateway Server USB and Monitor Ports Power supplies Slots not used Intel Pro Ethernet ports Video Serial To connect a keyboard, monitor, and mouse to the File Gateway server: 1. Install your KVM switch in a suitable slot next to the File Gateway server in the rack. You can also place the monitor on a shelf, and the keyboard and mouse on a sliding tray in the rack.

  • Page 22: Switched Configurations

    Network Connection The overall process for setting up the File Gateway server is as follows: 1. Configure the IP addresses for the File Gateway server. The ghost image on the File Gateway servers does not set the IP addresses of the two onboard network ports;...
  • Page 23 Network Connection 2. Click “Change adapter settings” on the left side of the window. The Control Panel/Network Connections window opens. 3. Right-click Local Area Connect 2 and select Rename. 4. Rename the connection to CIFS_FTP Traffic. 5. Right-click the CIFS_FTP Traffic connection and select Properties. a.

  • Page 24: File Gateway Server Settings For Cifs, Ftp, And Avid Nexis Traffic

    Network Connection 9. Right-click the Avid NEXIS Traffic connection and select Properties. a. In the Properties dialog box, double-click Internet Protocol version 4 (TCP/IPv4). b. Select “Use the following IP address:” and enter the following: — An IP address (172.20.115.13 used in the following example) —...

  • Page 25: Installing The File Gateway Software

    Make sure you are current with all Windows critical updates. Many Windows critical updates have already been applied in the image on the Avid NEXIS File Gateway server. Do not turn on automatic updates. Manually apply only the updates that have been approved by Avid. For the current list, access the Knowledge Base at www.avid.com/securityupdate...

  • Page 26: Creating Windows Users And User Groups On The File Gateway Server

    Creating Windows Users and User Groups on the File Gateway Server You must add Windows users and user groups to the Avid NEXIS File Gateway server using the standard Windows 2008 operating system process. The following procedures are provided to help with that process.

  • Page 27: Checking The File Gateway Service (Reference)

    Checking The File Gateway Service (Reference) After you install the Avid NEXIS File Gateway software and restart the server, the File Gateway service restarts automatically. There is no need to access the service but if you want to check or change the state of the service, do the following.
  • Page 28 Checking The File Gateway Service (Reference)

  • Page 29: Configuring The Server For Cifs Access

    Whenever the File Gateway server is restarted the Client Manager software does not automatically restart. This is not the typical Client Manager software behavior. This change in behavior is set in the Avid NEXIS File Gateway software. To set the Client Manager preferences: 1.

  • Page 30: Adding Users And Setting Permissions

    “Creating Windows Users and User Groups on the File Gateway Server” on page To add CIFS users and workspaces: 1. On the File Gateway server, click Start > Programs > Avid > Avid NEXIS File Gateway and select Configuration Editor.
  • Page 31 Adding Users and Setting Permissions 3. In the Configuration Editor, move the Bandwidth slider to the bandwidth speed you want available to the users, or type the value in the text box next to the slider. You cannot set separate bandwidth speeds to individual users. 4.

  • Page 32: Setting Cifs User Permissions

    To set CIFS user permissions to multiple workspaces: 1. Open the Configuration Editor (if not already open) — Click Start > Programs > Avid > Avid NEXIS File Gateway and select Configuration Editor. 2. Click User View. 3. Select a user in the left pane and one or more workspaces in the right pane.

  • Page 33: Mapping Network Workspaces On Cifs Clients

    Mapping Network Workspaces on CIFS Clients Mapping Network Workspaces on CIFS Clients CIFS clients can map multiple network workspaces to their system for a convenient shortcut, like any other network share. To map a workspace to a CIFS client (Windows): 1.
  • Page 34 Mapping Network Workspaces on CIFS Clients...

  • Page 35: Configuring The Server For Ftp Access

    You set the access privileges to the Workspaces when you add the FTP users in the Windows operating system. The FTP service used in the Avid NEXIS File Gateway does not support Microsoft Windows Update number KB2489256. If you have Windows Update set to run automatically, this update will fail.

  • Page 36: Creating Ftp Sites (Virtual Directories)

    Creating FTP Sites (Virtual Directories) You cannot use a blank password for the “ftpuser” account. 3. Create the same user name and password as the Avid NEXIS user (“ftpuser”) in the Windows User Accounts on the File Gateway server; see “Creating Windows Users and User Groups on the File Gateway Server”...
  • Page 37 Creating FTP Sites (Virtual Directories) 4. Select Internet Information Services (IIS) Manager. 5. Expand the host name. 6. Expand Sites. 7. Make sure the Avid NEXIS FTP Site is started. If not, right-click it and select Manage FTP Site > Start. Do not modify any settings in the “Blade FTP Share”...

  • Page 38: Configuring Ftp Directory Browsing

    Configuring FTP Directory Browsing The Virtual Directory wizard completes and the newly created Virtual Directory is displayed in the Server Manager window under Services and Applications > Internet Information Services (IIS) Manager > FTP Sites > virtual_name > workspace_name. Configuring FTP Directory Browsing To display Avid NEXIS Workspaces as FTP Virtual Directories in a browser, you must configure FTP directory browsing.

  • Page 39: Disabling Anonymous Ftp Authentication

    Disabling Anonymous FTP Authentication Disabling Anonymous FTP Authentication You must disable the default “Anonymous Authentication” to prevent automatic connections to the default Avid virtual hostname (“Blade FTP Share”). To disable anonymous FTP Authentication: 1. Open the FTP Authentication page. 2. Disable Anonymous Authentication. Creating a Virtual Host Name The ISIS FTP Share and the File Gateway server FTP Share both use Port 21.

  • Page 40: Accessing A Workspace Using Ftp

    Accessing a Workspace Using FTP 3. In the Connections pane, click the plus sign (+) to expand your File Gateway server name > Sites > and select ISIS FTP Share. 4. In the Actions pane, click Bindings. 5. In the Site Bindings window, select the FTP entry and click Edit. 6.

  • Page 41: Accessing A Workspace From An Ftp Client Using A Command Line

    Accessing a Workspace Using FTP Accessing a Workspace from an FTP Client Using a Command Line The Windows 2008 Storage Server operating system used in the Avid NEXIS File Gateway server does not support the FTP Resume and FTP ReGet commands.
  • Page 42 Accessing a Workspace Using FTP For example: ftp://Nexis-FTP.com|user1:MyPaSsWoRd@Nexis-FTP.com Any functionality available in the browser is limited by the browser’s capability. For example, on Safari and Firefox, even if the FTP user has been granted write access, write options such as delete, rename, create file/folder, or move files do not work.

  • Page 43: Appendix A Dimensions And Weights

    Dimensions and Weights The Avid NEXIS File Gateway server is rack-mountable in any standard 19-inch video racks using either NEMA or EIA mounting-hole layouts. Dimensions and Weight Specifications The following table provides the dimensions and weight of the File Gateway server and the optional rack components.

  • Page 44: Uninterruptible Power Supply (Ups)

    Windows server to send alerts to other Windows servers to perform actions. If your Avid NEXIS File Gateway server is connected to a network, network policy settings might also prevent you from completing this procedure. Make sure there is adequate power and the correct receptacle type for each hardware component, the rack power strips, and the UPSes.

  • Page 45: Appendix B Recovering The Operating System

    Recovering the Operating System This section describes the procedures to recover your Avid NEXIS File Gateway server by reinstalling Windows Storage Server 2008 and Avid-specific additions and changes. This procedure restores only the Windows operating system and the hardware drivers. After the operating system recovery is complete, reinstall the File Gateway software separately.

  • Page 46: Configuring The System Drive Using Windows 2008 Storage Server Setup

    Configuring the System Drive Using Windows 2008 Storage Server Setup The reimaging takes 20 to 30 minutes. 12. A gray screen prompts you to reboot. Type R. Configure the system drive as described in the following section. The Apply Computer Setup message is displayed for 3 to 5 minutes.

  • Page 47: Appendix C Safety And Regulatory Information

    Safety and Regulatory Information Warnings and Cautions This equipment is intended only for installation in a RESTRICTED ACCESS LOCATION. Never install equipment if it appears damaged. Disconnect the power cord before servicing unit. Only perform the services explicitly described in this document. For services or procedures not outlined in this document, speak with authorized Avid service personnel.

  • Page 48: Class A Equipment

    Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to be notified that any changes or modifications made to Avid hardware that are not expressly approved by Avid Technology may void the user’s authority to operate the equipment. Cables Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 49: Class B Equipment

    Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V. Sandyford Industrial Estate Unit 38, Carmanhall Road Dublin 18, Ireland declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß...

  • Page 50: Disposal Of Waste Equipment By Users In The European Union

    Disposal of Waste Equipment by Users in the European Union declaramos, bajo nuestra sola responsabilidad, que el producto, verklaren onder onze verantwoordelijkheid, dat het product, dichiariamo sotto nostra unica responsabilità, che il prodotto, Product Name(s): Model Number(s): 7020-30088- Product Option(s): This declaration covers all options for the above product(s). to which this declaration relates is in conformity with the following standard(s) or other normative documents.

  • Page 51: Argentina Conformity

    Argentina Conformity Made in USA Australia and New Zealand EMC Regulations Ken Hopkins Avid Technology (Aust) Pty Ltd c/o – Elliot House Suite 810, Level 8 140 Arther St North Sydney NSW – 2060...

  • Page 52: Korean Emc Regulations

    Korean EMC Regulations Korean EMC Regulations Class A Equipment Please note that this equipment has obtained EMC registration for commercial use. In the event that it has been mistakenly sold or purchased, please exchange it for equipment certified for home use. Taiwan EMC Regulations Taiwan EMC Regulations BSMI Class A EMC Warning Warning Statement...
  • Page 53 Taiwan EMC Regulations 3. Heat-related hazards Injury may result from high temperatures under normal operating conditions, causing: Burns due to contact with hot accessible parts Degradation of insulation and of safety-critical components Ignition of flammable liquids Examples of measures to reduce risks include: Taking steps to avoid high temperature of accessible parts Avoiding temperatures above the ignition point of liquids Provision of marking to warn USERS where access to hot parts is unavoidable...
  • Page 54 Taiwan EMC Regulations Examples are sonic (acoustic), radio frequency, infra-red, ultraviolet and ionizing radiation, and high intensity visible and coherent light (lasers). Examples of measures to reduce risks include: Limiting the energy level of potential radiation sources Screening radiation sources Provision of SAFETY INTERLOCKS Provision of markings to warn USERS where exposure to the radiation hazard is unavoidable...
  • Page 55 Taiwan EMC Regulations 10. Replaceable batteries If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion (for example, with some lithium batteries), the following applies: If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking close to the battery or a statement in both the operating and the servicing instructions If the battery is placed elsewhere in the equipment, there shall be a marking close to the battery or a statement in the servicing instructions...
  • Page 56 Taiwan EMC Regulations The following or similar wording is regarded as suitable:...
  • Page 57 Avid Technical Support (USA) Product Information 75 Network Drive Visit the Online Support Center For company and product information, visit Burlington, MA 01803-2756 USA at www.avid.com/support us on the web at www.avid.com...

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