WaveRider LMS4000 User Manual page 162

12 Troubleshooting
Table 33 Local Troubleshooting — EUM (Service Degraded)
E
F
TIP
G
144
What should I do? What is a good result?
Open browser to http:// Throughput in both
speed-test.net, run the directions should be
download and upload consistent with the
tests. subscribed service level,
with an allowance for the
overall traffic level on the
CCU.
Through the console Tx error rate less than
port, enter CLI command 10%.
<ra rssi> . Repeat the
long upload test from
http://speed-test.net.
If you are still unclear whether the slowdown is local or at the network level, use FTP test between the PC and CCU, and compare
with the speed-test.net result in D. If the results are similar, then the slowdown is likely local. If the FTP between the PC and CCU is
faster, then the slowdown is likely at the network level.
What does a good
What if I do not get a good result?
result mean?
Customer complaint may Repeat the test with a different PC and data
be related to the cable.
customer's perception of
the service level
fluctuating with traffic
load variation. Go to F.
Slowdown is likely at the Refer to procedure <In the Case of
network level. Interference>.
APCD-LM043-4.0