Table 33 Local Troubleshooting - Eum (Service Degraded) - WaveRider LMS4000 User Manual

12 Troubleshooting
Table 32 Local Troubleshooting — EUM (Service Not Available)
Verify the data
connection to the
F
Internet
G
If DHCP failed in Test D
H
I
J
Table 33 Local Troubleshooting — EUM (Service Degraded)
Verify the radio link.
A
142
What should I do? What is a good result?
Through the DOS No failures or time-outs.
command line, <ping>
207.23.175.75
(WaveRider web site)
Through the DOS No failures or time-outs.
command line, <ping>
www.waverider.com .
Through the DOS No failures or time-outs.
command line, <ping>
the DHCP server
address.
Enable auto IP mode in Valid IP set assigned.
the PC. Renew IP.
Through the DOS No failures or time-outs.
command line, <ping>
www.waverider.com .
What should I do? What is a good result?
Check the received The center LED on the
signal level. EUM is flashing rapidly,
or ON solidly.
What does a good
What if I do not get a good result?
result mean?
The data connection to Verify network status. It is likely that all EUMs
the Internet is OK. Go to are affected.
Test G.
DNS server access The DNS server is unavailable.
(required for browser and
email applications) is
working properly, and so
is the EUM installation.
The DHCP server is The DHCP server is not available.
present. Go to Test I.
DHCP is operational. Go Suspect the PC configuration. Verify DHCP
to Test J. operation at a different site.
Confirms full Internet Suspect the PC IP set, or DHCP or DNS
availability through the server operation.
network. EUM
installation is working
OK.
What does a good
What if I do not get a good result?
result mean?
Received signal is
• If there is no LED activity, confirm the
greater than -80 dBm,
radio frequency.
which should provide
• Use the RSSI or Configuration Utility to
enough margin for stable
measure signal strength.
performance. Go to B.
• Check antenna connections.
• Improve antenna pointing and/or
location.
APCD-LM043-4.0