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Table 33 Local Troubleshooting — EUM (Service Degraded)
Verify the logical data
connection between the
PC and EUM.
B
C
Verify data transfer
across the radio link.
D
APCD-LM043-4.0
What should I do?
What is a good result?
Through the DOS
No failures or time-outs.
command line, <ping>
the EUM with short and
long packets.
Through the DOS
No failures or time-outs.
command line, <ping>
the CCU with short and
long packets.
Through the DOS
The FTP transfer rate
command line, FTP to
varies depending on
the CCU, and follow the
system loading;
instructions set out in
however, you should see
Transfer a File to or from
a resultant transfer rate
a CCU Using FTP
on
corresponding to the
page 78 (bin, hash, get
assigned GOS for the
<file>).
EUM.
What does a good
What if I do not get a good result?
result mean?
Confirms physical and
• Verify the IP address in the PC, by
logical connection to the
entering <ipconfig> in the DOS
EUM, and basic IP
command line. If the IP is bad, enter the
addressing. Go to C.
appropriate IP set (PC's IP, gateway IP,
and DNS IP).
• If using DHCP, renew through
<ipconfig> .
• If DHCP fails, enter valid IP set for
remaining tests
• Change to different PC, using shorter
cable.
• If none of the above, suspect defective
EUM.
Confirms data
If no pings are successful:
transmission over the
• Verify the EUM ID in the CCU
radio link, and completes
Authorization Table.
the 900 MHz network-
• Reboot the EUM.
specific troubleshooting.
• Reboot the PC.
Go to E.
• Refer to procedure <In the Case of
Interference>.
If pings are successful but have errors:
• Refer to procedure <In the Case of
Interference>.
Confirms data
If the data transfer rate is poor, or if you
transmission over the
observed severe stalling of the transfer
radio link, and completes
progression (minor stalls can be expected
the 900 MHz network-
and are a normal part of the polling process).
specific troubleshooting.
Go to E.
12 Troubleshooting
143
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Troubleshooting
