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12 Troubleshooting
Table 31 Remote Troubleshooting — EUM (Service Degraded)
TIP
G
Table 32 Local Troubleshooting — EUM (Service Not Available)
TIP
Verify settings
A
Verify the radio link
B
140
What should I do?
What is a good result?
Record key EUM
The retransmission rate,
statistics from <stats
defined in
Monitoring the
mac> (see
Table 27 on
on page 127, is
Network
page 129
and
Table 28
low.
on page
131), clear the
statistics, then review
and record the statistics
after traffic has been
passed for 10 or 15
seconds.
What should I do?
What is a good result?
When using a substitute PC as part of the troubleshooting procedure, be sure to clear the Customer Table in the EUM, to allow the
substitute PC to be recognized by the EUM. This can be done through the CLI command, by entering <cust flush> , or by
resetting the EUM.
Connect a PC to the
The values displayed
EUM console port with a
should be the operator-
serial cable. Bring up the
assigned parameters.
CLI prompt, and type
<ip> <cr> , then
<radio> <cr> .
Check the received
The center LED on the
signal level.
EUM is flashing rapidly,
or ON solidly.
What does a good
What if I do not get a good result?
result mean?
The slowdown is likely
Go to the local troubleshooting procedures
not due to the radio
outlined in
Table 32 on page
network. Check the PC.
What does a good
What if I do not get a good result?
result mean?
Go to Test B.
Input the proper configuration. Check to see if
the reported problem has been resolved. If it
has not been resolved, go to Test B.
The received signal is
• If there is no LED activity, confirm the
> -80dBm, which should
radio frequency.
provide enough margin
• Use the RSSI or Configuration Utility to
for stable performance.
measure the received signal strength.
Go to Test C.
• Check the antenna connections.
• Improve antenna pointing and/or
location.
140.
APCD-LM043-4.0
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Troubleshooting
