Hpe Trusted Platform Module 2.0 Guidelines - HPE ProLiant DL360 User Manual

1. Installing the Trusted Platform Module board.
2. Enabling the Trusted Platform Module.
3. Retaining the recovery key/password.
HPE TPM 2.0 installation is supported with specific operating system support such as Microsoft
®
Server 2012 R2 and later. For more information about operating system support, see the product
QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). For more information
about Microsoft
www.microsoft.com).
CAUTION:
Chipset-TPM is not available after power is removed from the system and the HPE TPM 2.0 Gen10 Kit
is installed. Do not install the HPE TPM 2.0 Gen10 Kit if Chipset-TPM is enabled and the operating
system is using Chipset-TPM features. Otherwise, the OS may go into recovery mode, data loss can
occur, or both. If an OS is installed and using Chipset-TPM, follow the OS vendor instructions to disable
the OS TPM features.
CAUTION:
Any attempt to remove the cover of an installed TPM from the system board can damage the TPM
cover, the TPM, and the system board. If the TPM is removed from the original server and powered up
on a different server, data stored in the TPM including keys will be erased.
IMPORTANT:
In UEFI Boot Mode, the HPE TPM 2.0 Gen10 Kit can be configured to operate as TPM 2.0 (default) or
TPM 1.2 on a supported server. In Legacy Boot Mode, the configuration can be changed between TPM
1.2 and TPM 2.0, but only TPM 1.2 operation is supported.

HPE Trusted Platform Module 2.0 Guidelines

CAUTION:
Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware
damage or halt data access.
When installing or replacing a TPM, observe the following guidelines:
• Do not remove an installed TPM. Once installed, the TPM is bound to the system board. If an OS is
configured to use the TPM and it is removed, the OS may go into recovery mode, data loss can occur, or
both.
• When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable the
TPM or the encryption technology. For security reasons, only the customer can enable these features.
• When returning a system board for service replacement, do not remove the TPM from the system board.
When requested, Hewlett Packard Enterprise Service provides a TPM with the spare system board.
• Any attempt to remove the cover of an installed TPM from the system board can damage the TPM cover,
the TPM, and the system board.
• If the TPM is removed from the original server and powered up on a different server, data stored in the
TPM including keys will be erased.
• When using BitLocker, always retain the recovery key/password. The recovery key/password is required to
complete Recovery Mode after BitLocker detects a possible compromise of system integrity or system
configuration.
• Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For
operating instructions, see the TPM documentation or the encryption technology feature documentation
provided by the operating system.
108 HPE Trusted Platform Module 2.0 Guidelines
® ®
Windows BitLocker Drive Encryption feature, see the Microsoft website (http://
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Windows