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6.6.5
Troubleshooting
6.6.5.1 EP10 Charge Indicator LED Stays Off
When an EP10 is docked into a powered RV4004 and its charge indicator LED stays off,
there could be a problem with the EP10 or with the docking station. Use an EP10 with a
properly functioning charge indicator to isolate the problem.
6.6.5.2 EP10 Charge Indicator LED Fast Flashes Green
If the EP10 charge indicator fast flashes green when the EP10 is in any of the four sites:
•
Remove the EP10s and disconnect the adaptor DC power cable.
•
Wait at least 20 seconds, and then plug the cable in again.
•
If the EP10 indicator still shows a fault, the EP10 requires service.
6.6.5.3 Green LED OFF When Connected to a Network
•
Check the Category 5/5e cable. Replace if the cable is suspect.
•
Contact your network administrator.
6.6.5.4 Yellow LED OFF When Connected to a 100Base-T Network
•
Check the Ethernet cable. Replace if the cable is suspect.
•
Contact your network administrator to ensure the network is running at 100 Mbps.
6.6.5.5 Powered Adaptor LED Stays Off
•
Check the AC cable. Replace with the same type if the cable is suspect.
•
If the adaptor's LED stays OFF, the adaptor is defective and requires service.
6.7
Quad Charger – Model No. RV3004
6.7.1
Charging the EP10 Battery
Quad Battery Charger (Model No. RV3004) can charge up to four batteries simultaneously.
6.7.2
Installation
The charger can be wall mounted using the wall mount kit (MT2031TBD) or it can be oper-
ated on a flat surface. Install the charger in an area that is free from excessive dirt, dust and
contaminants. The ambient temperature must be in the range 5°C to 39°C (41°F to 102°F)
(TBD). The charger will not charge batteries outside of this temperature range. For
Preliminary Draft
EP10 Hand-Held (Windows Embedded 6.5) User Manual
Chapter 6: Peripheral Devices & Accessories
Troubleshooting
233
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Table of Contents
Troubleshooting
