Page 1 2008T HEMODIALYSIS SYSTEM TROUBLESHOOTING GUIDE Part Number 490292 Rev. A...
Page 2 FRESENIUS MEDICAL CARE NORTH AMERICA 800-227-2572 Fresenius Medical Care North America 920 Winter St. Waltham, MA 02451 Manufactured by: Fresenius USA, Inc. 4040 Nelson Avenue Concord, CA 94520 REGIONAL EQUIPMENT SPECIALIST: __________________________________...
Page 3 GUIDE Part Number 490292 Rev. A Fresenius Medical Care North America 920 Winter St. Waltham, MA 02451 Manufactured by: Fresenius USA, Inc. 4040 Nelson Avenue Concord, CA 94520 http://www.fmcna.com Copyright  2017 Fresenius Medical Care North America, All Rights Reserved...
Page 4 2008T Technician’s Manual, P/N 490130 Contact Fresenius Medical Care Technical Support for applicable Field Service Bulletins. The spare parts manual for the model 2008T and other information may be found on our web site at www.fmcna.com Indications for Use: The 2008T hemodialysis machine is indicated for acute and chronic dialysis...
Page 5: Table Of Contents
SECTION 12 – INDUCED POSITIVE PRESSURE TESTS..............541 SECTION 13 - DEAERATION PROBLEMS.................... 543 SECTION 14 - UF (ULTRAFILTRATION) PUMP PROBLEMS .............. 548 SECTION 15 - BLOOD LEAK PROBLEMS .................... 556 Continued on next page 2008T Troubleshooting Guide Page 1 P/N 490292 Rev. A...
Page 6: Table Of Contents
APPENDIX A - TARGET DEAERATION PRESSURES PER GEOGRAPHICAL AREA ......757 APPENDIX B - CALIBRATE IF REPLACED (non-bibag components) ..........758 APPENDIX C CALIBRATE IF REPLACED (bibag components) ............759 APPENDIX D - BLOOD PUMP ERROR CODES ................... 760 2008T Troubleshooting Guide Page 2 P/N 490292 Rev. A...
Page 7: Using The Troubleshooting Guide
 Turn the machine off BEFORE unplugging OR plugging RIBBON cables. These include the SENSORS, ACTUATOR, Acid (#16) and Bicarbonate (#17) Pumps, Blood Leak Sensor (#8), Heparin Pump (#18) and the Blood Pressure Module Continued on next page 2008T Troubleshooting Guide Page 3 P/N 490292 Rev. A...
Page 8 (black) lead to the card cage (i.e. chassis ground). Figure 2 – Chassis Ground N. Procedures may vary depending on if the machine is equipped for bibag. See the following page: 2008T Troubleshooting Guide Page 4 P/N 490292 Rev. A...
Page 9 (on line bicarb preparation system) [refer to the Figure below] Machine Front View Equipped for bibag Hydraulics Front View bibag Valves Hydraulics Front View bibag Sensors Figure 3 – bibag Components End of ‘Using the Troubleshooting Guide’ 2008T Troubleshooting Guide Page 5 P/N 490292 Rev. A...
Page 10: The (Hydraulic) 'Order' Of Troubleshooting
9. PRESSURE TESTS may fail if any problem above it occurs. ENSURE the machine remains clear of all alarms before troubleshooting PRESSURE TEST FAILURES. Refer to the TABLE OF CONTENTS to locate the symptom. End of ‘The Order of Troubleshooting‘ 2008T Troubleshooting Guide Page 6 P/N 490292 Rev. A...
Page 11: Initial Checks
* If CBE modified the Air Sensor’s connector plugs into the CBE board under the connector. The CBE board moves the Air Sensor Connector two-pins higher than the others! CBE = Change Being Effected Parts 3 through 6 next page 2008T Troubleshooting Guide Page 7 P/N 490292 Rev. A...
Page 12 Using a flashlight, inspect the surface of the motherboard for corrosion or burning! Press down HARD on ALL circuit boards to ensure good connections to the motherboard. 5) CAUTION! Close the card cage! Part 6 next page 2008T Troubleshooting Guide Page 8 P/N 490292 Rev. A...
Page 13 Plug the machine in. A problem located, and repaired, during INITIAL CHECKS may have solved the problem you were troubleshooting! If not, return to the procedure that brought you to INITIAL CHECKS. 2008T Troubleshooting Guide Page 9 P/N 490292 Rev. A...
Page 14 4 – Functional Board; 5 – User Interface (UI-MICS) Board; 6 – Sensor Board NOTE A - POWER LOGIC BOARD Figure below, ENSURE the correct Power Logic Board is installed! P/N 190246 Figure 4B – Power Logic Board 2008T Troubleshooting Guide Page 10 P/N 490292 Rev. A...
Page 15 B) Figure below, if equipped with a bibag Connector the ‘Interface Board’ is piggy backed to the component side of the Actuator-Test Board. It interfaces the bibag hydraulic components, Actuator-Test Board and the bibag Distribution Board and Distribution Box 2. Figure 4C – bibag Interface Board 2008T Troubleshooting Guide Page 11 P/N 490292 Rev. A...
Page 16 F) If the Troubleshooting Guide has instructed you to ‘swap in’ the bibag Interface board use ESD protection AND ENSURE the new board is known good! 2008T Troubleshooting Guide Page 12 P/N 490292 Rev. A...
Page 17 Figure 4D - bibag Distribution Board and Distribution Box 2 bibag Connector 2008T Troubleshooting Guide Page 13 P/N 490292 Rev. A...
Page 18 Figure 4E - Block Diagram Card Cage to Display Assembly 2008T Troubleshooting Guide Page 14 P/N 490292 Rev. A...
Page 19: Final Checks Before Returning The Machine To Clinical Service
15) If clinic procedures requires it perform an electrical safety check (i.e. leakage current). 16) Perform Acid Clean and / or Bleach or Heat Disinfection per clinic policy. End of ‘Final Checks’ 2008T Troubleshooting Guide Page 15 P/N 490292 Rev. A...
Page 20: Test Equipment
Calibrated Temperature / Conductivity / Pressure (Dialysate) Meter • Optional: Figure below, Magnetic (Mag) Probe to check valve solenoid magnetism. The Probe can be obtained from www.stanleysupplyservices.com (P/N 127-800). Figure 5 - Mag Probe END OF ‘TEST EQUIPMENT’ 2008T Troubleshooting Guide Page 16 P/N 490292 Rev. A...
Page 21: Voltage Detector Calibration
Connect the meter’s black lead to chassis ground (refer to Figure 2, page 4). H) Measure at the Extender Board’s +12V measuring point (five (5) pins from the left). Parts I through P next page 2008T Troubleshooting Guide Page 17 P/N 490292 Rev. A...
Page 22 No (to one OR both): Proceed to , procedure number H.1.2. Close the card cage! Q) If a previous procedure brought you to VOLTAGE DETECTOR CALIBRATION return to that procedure. END OF ‘VOLTAGE DETECTOR CALIBRATION’ 2008T Troubleshooting Guide Page 18 P/N 490292 Rev. A...
Page 23: Operating Modes
When the “Select Program” screen (1) appears, “Machine in T and C Mode” appears and upon returning to Dialysis Program, the Home Screen’s (3) [UF Goal] and [UF Time] windows display “N/A”. End of ‘How to Enter T and C Mode’ 2008T Troubleshooting Guide Page 19 P/N 490292 Rev. A...
Page 24 NOTE! The machine remains in idle mode UNLESS ‘Enter’ or ‘Confirm’ is pressed! Pressing the screen’s ‘Home’ tab calls the ‘Home’ screen (3). g) While troubleshooting, the Treatment clock (Figure right) MUST be off i.e. “Tx Paused”! Part h next page 2008T Troubleshooting Guide Page 20 P/N 490292 Rev. A...
Page 25 Press the desired Cleaning / Disinfection Program button then follow screen prompts that may appear depending on what Cleaning Program is selected. End of ‘How to Enter a Cleaning / Disinfection Program’ 2008T Troubleshooting Guide Page 21 P/N 490292 Rev. A...
Page 26 Figure 6 – Machine Rear View Valve #65 spring ® with DiaSafe P/N 642585 Valve #65 spring ® if no DiaSafe P/N 640330 2008T Troubleshooting Guide Page 22 P/N 490292 Rev. A...
Page 27: Section 1 – Flow Errors In Dialysis Program
“No Water” NEVER* appears! See procedure number F- 1.0.0 (page 24). * NOTE! From here forward, if (and ONLY if) a “No Water” banner EVER appears address it FIRST! “No Water” alarms cause Flow Errors. 2008T Troubleshooting Guide Page 23 P/N 490292 Rev. A...
Page 28 ENSURE the Bicarb jug is FULL. If it ever runs empty Loading Pressure becomes unstable! Call debug screen 0. Figure below, ENSURE the bibag Connector door is shown FULLY closed! See procedure number F- 1.0.2 (page 25). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 24 P/N 490292 Rev. A...
Page 29 IF it says “Air” always: See procedure number F- 1.0.2.11 (page 26). 2) IF it says “No Air” OR toggles between “Air” and “No Air”: See parts a AND b next page: 2008T Troubleshooting Guide Page 25 P/N 490292 Rev. A...
Page 30 IF (and ONLY if) VERR = 0: See procedure number F- 1.0.3 (page 27). page 38 IF VERR = 1 or more: Proceed to , procedure number 2.0.0. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 26 P/N 490292 Rev. A...
Page 31 Functional Board into T and C Mode; C) With the Air Sensor’s connector REMAINING UNPLUGGED, return to Dialysis Program; D) From debug screen 0, if Chamber #69’s text box now says “Air” the previous Functional Board is bad. 2008T Troubleshooting Guide Page 27 P/N 490292 Rev. A...
Page 32 If (and ONLY if) the text box now says “No Air” always see procedure number F- 1.0.5 (page 30). If it EVER says “Air” see part d next page! Parts d and e next page 2008T Troubleshooting Guide Page 28 P/N 490292 Rev. A...
Page 33 C Mode; C) Return to Dialysis Program; D) From debug screen 0, if the text box now says “No Air” always the previous Functional Board is bad. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 29 P/N 490292 Rev. A...
Page 34 No A motor is NOT rotating CCW. Perform parts a AND b below: Close the shunt door! page 141 NOTING which motor is not rotating properly, proceed to TROUBLESHOOTING MOTORS Figure 7 – Deaeration AND Flow Motor 2008T Troubleshooting Guide Page 30 P/N 490292 Rev. A...
Page 35 IF (and ONLY if) it PEAKS to between 23 and 27 psi! Reconnect to the bicarb jug THEN page 38 proceed to , procedure number F- 2.0.0 2) IF DROPS to and REMAINS less than 18 psi: See parts a THROUGH c next page: 2008T Troubleshooting Guide Page 31 P/N 490292 Rev. A...
Page 36 Interface board (refer to Figure 4C (page 11)) OR 2) Bad Valve #101 (see Figure below) OR 3) Bad bibag Interface board. Hydraulics Front View LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 32 P/N 490292 Rev. A...
Page 37 DEBUG SCREEN 0 (VALVE #104) Is Valve #104’s ‘dot’ BLUE? Your Response Yes (blue) See procedure number F- 1.0.8 (page 34) No (white) page 37 Proceed to , procedure number 1.0.10. 2008T Troubleshooting Guide Page 33 P/N 490292 Rev. A...
Page 38 IF Flow Error REMAINS = 0: A flow problem is NOT occurring at this time but other problems may be! Refer to the Table of Contents for whatever other problem may be occuring. 2008T Troubleshooting Guide Page 34 P/N 490292 Rev. A...
Page 39 IF (and ONLY if) PEAKS to between 23 and 27 psi: Leaving the clamp in place for now, proceed to page 38, procedure number 2.0.0. page 34 IF PEAKS to between 15 and 22 psi: Return to , procedure number 1.0.8. 2008T Troubleshooting Guide Page 35 P/N 490292 Rev. A...
Page 40 Refer to the Table of Contents for whatever other problem may be occurring. page No Loading Pressure REMAINS more than 25 psi! A) Turn the machine OFF; B) Proceed to , procedure number LEAKING- 6.0.0. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 36 P/N 490292 Rev. A...
Page 41 2) IF Flow Error REMAINS = 0: A Flow problem is NOT occurring at this time but other problems may be! Refer to the Table of Contents for whatever other problem may be occurring 2008T Troubleshooting Guide Page 37 P/N 490292 Rev. A...
Page 42 IF Valve Error EVER = 1 LONGER THAN two (2) seconds! Proceed to Section F- 2.2.0 BC VALVES NOT CYCLING / VERR = 0 Call debug screen 2. Is ! EMPTY (left column) = 1? 2008T Troubleshooting Guide Page 38 P/N 490292 Rev. A...
Page 43 ; 3) Motherboard To LOCATE the boards, refer to Figure 4A (page 10). To prevent “Cond Offset Failure” place the machine into T and C Mode (refer to OPERATING MODES, page 19)) 2008T Troubleshooting Guide Page 39 P/N 490292 Rev. A...
Page 44 Set [Dialysate Flow] to 800 ml/min and press ‘Enter’! c) From debug screen 1, ENSURE FLWP (upper right) is LESS THAN 255 (i.e. Flow is on)! d) See procedure number F- 2.6.0 (page 41). 2008T Troubleshooting Guide Page 40 P/N 490292 Rev. A...
Page 45 Allow thirty (30) seconds before going to part C. If a TMP alarm reoccurs perform parts A and B up to twice more. Allow twenty (20) seconds then see procedure number F- 2.8.0 (page 42). 2008T Troubleshooting Guide Page 41 P/N 490292 Rev. A...
Page 46 2.0 and 8.5: See procedure number F- 2.9.2 (page 44). 2) IF PDIA AND / OR ADIA is NOT remaining stable between 2.0 and 8.5: See parts a THROUGH f next page: 2008T Troubleshooting Guide Page 42 P/N 490292 Rev. A...
Page 47 OR changes more than 0.1 i.e. is unstable: Proceed to procedure number TMP- 3.0.0. IF PDIA AND ADIA is between 2.0 and 7.5 AND does NOT change page 61 more than 0.1: Proceed to , procedure number 6.1.2. 2008T Troubleshooting Guide Page 43 P/N 490292 Rev. A...
Page 48 = 1! c) Return to debug screen 0. d) Allow up to three (3) minutes OR until if Valve #24’s ‘dot’ turns blue. TWO (2) possible scenarios next page: 2008T Troubleshooting Guide Page 44 P/N 490292 Rev. A...
Page 49 , procedure number 14.0.0. Open the shunt door! b) Set [Dialysate Flow] to 800 ml/min and press ‘Enter’. page 41 c) Allow two (2) minutes THEN return to (ABOVE) procedure number F- 2.7.0 2008T Troubleshooting Guide Page 45 P/N 490292 Rev. A...
Page 50 2) IF REMAINS white: If certain you saw a Flow Error proceed to page 120 , procedure number 14.0.0, to check the ‘out of bypass’ circuit (i.e. Valve #24 AND Valve #25). 2008T Troubleshooting Guide Page 46 P/N 490292 Rev. A...
Page 51 IF (and ONLY if) Conductivity is NOT between 13.0 and 14.5 mS: Proceed to SECTION 5 – CONDUCTIVITY PROBLEMS. IF the Temperature window is pale yellow/white AND Conductivity is between 13.0 and 14.5 page 44 mS: See (ABOVE) procedure number F- 2.9.2 2008T Troubleshooting Guide Page 47 P/N 490292 Rev. A...
Page 52 , procedure number 3.2.0. If Flow Error REMAINS = 0 DO NOT continue. ® DO NOT replace the DiaSafe filter at this time! page 50 Proceed to , procedure number 3.2.0! 2008T Troubleshooting Guide Page 48 P/N 490292 Rev. A...
Page 53 To LOCATE the Actuator-Test board refer to Figure 4A (page 10). ONLY VALVE #43 The solenoid IS NOT warm! NOTE will be checked and proceed to page 210 TROUBLESHOOTING A VALVE. 2008T Troubleshooting Guide Page 49 P/N 490292 Rev. A...
Page 54 2) IF pressure is too high: Perform parts a AND b below: a) Per the Figure above, adjust Valve #78 until pressure cycles to between 35 and 36 psi! b) See procedure number F- 3.3.0 (page 51). 2008T Troubleshooting Guide Page 50 P/N 490292 Rev. A...
Page 55 From the Home screen, allow [Conductivity] to increase to more than 13.0 mS. e) Call debug screen 6 to watch BC Switch for five (5) full minutes OR until if it EVER = 897 or more! THREE (3) possible scenarios next page: 2008T Troubleshooting Guide Page 51 P/N 490292 Rev. A...
Page 56 Press and release the ‘Reset’ key then immediately press and hold it for three (3) seconds. b) Allow thirty (30) seconds. c) If a TMP alarm reoccurs, repeat parts a and b up to twice more BEFORE continuing to procedure number F- 3.8.1 (page 53). 2008T Troubleshooting Guide Page 52 P/N 490292 Rev. A...
Page 57 From the Home screen, set [Dialysate Flow] to 800 ml/min and press ‘Enter’. Repeat parts a through d at least eight (8) times. If ACFS goes to between 4.0 and 5.9 instantaneously, EVERY SINGLE TIME, continue to step #10 (next page). 2008T Troubleshooting Guide Page 53 P/N 490292 Rev. A...
Page 58 ® filter may be bad OR the Flow Pump or motor may be bad! If the preceding steps did not locate a problem the Troubleshooting Guide cannot locate a Flow Error! 2008T Troubleshooting Guide Page 54 P/N 490292 Rev. A...
Page 59 If (and ONLY if) a wiring error is NOT located see procedure number F- 5.1.0 (page 56). If a wiring error was located this may be the problem. Figure 9 – Distribution Board / Balancing Chamber Valves 2008T Troubleshooting Guide Page 55 P/N 490292 Rev. A...
Page 60 (1) minute. Call debug screen 1 to watch Flow Error for four (4) minutes. If it remains = 0 this may have fixed the problem. If it EVER = 1, even just once, continue procedure number F- 5.2.0 (page 57) Figure 10 – Pressure Sensors 2008T Troubleshooting Guide Page 56 P/N 490292 Rev. A...
Page 61 ‘Bob’ moving! If SURE the Conductivity AND / OR the Temperature window is ALWAYS page 119 RED proceed to , procedure number 13.0.0. ‘Bob’ NOT moving! See procedure number F- 6.0.0 (page 58). 2008T Troubleshooting Guide Page 57 P/N 490292 Rev. A...
Page 62 Flow does NOT stop completely between each and every cycle: NOTE this drain stream (dribble) for later then see procedure number F- 6.1.0 (page 59). Figure B Scenarios 3 AND 4 next page 2008T Troubleshooting Guide Page 58 P/N 490292 Rev. A...
Page 63 Proceed to , procedure number 6.1.4. 2) IF PDIA and / or ADIA is remaining between 1.5 and 8.5 and / or is stable: See procedure number F- 6.1.1 (page 60). 2008T Troubleshooting Guide Page 59 P/N 490292 Rev. A...
Page 64 , procedure number TMP- 3.0.0. ii) IF PDIA AND ADIA are between 3.0 and 7.5 and DOES NOT change more than 0.1 i.e. is stable: See procedure number F- 6.1.2 (page 61). 2008T Troubleshooting Guide Page 60 P/N 490292 Rev. A...
Page 65 , to perform SECTION 18A – DIAGNOSTIC VALVE LEAK TESTS. page 73 d) If a leaking balancing chamber valve was NOT located in part c, proceed to , procedure number 7.0.4. 2008T Troubleshooting Guide Page 61 P/N 490292 Rev. A...
Page 66 Switch for up to five (5) minutes OR until if it EVER is more than 400 OR less than 203. FOUR (4) possible scenarios 1) or 2) or 3) or 4) next page: 2008T Troubleshooting Guide Page 62 P/N 490292 Rev. A...
Page 67 If a TMP alarm reoccurs attempt RESET up to twice more BEFORE continuing to part d d) Allow thirty (30) seconds BEFORE continuing to procedure number F- 6.1.6 (page 64). 2008T Troubleshooting Guide Page 63 P/N 490292 Rev. A...
Page 68 Yes FLWP ramping up and down more than +/- 2: Possibly a tubing restriction somewhere. Start with ® the Diasafe filter possibly even inside the housing. No FLWP remaining stable: See procedure number F- 6.1.8 (page 65). 2008T Troubleshooting Guide Page 64 P/N 490292 Rev. A...
Page 69 From the Home screen, is [Conductivity] more than 14.8 mS? page 70, [Conductivity] = More than 14.8 mS! Proceed to procedure number 7.0.0. page 69 [Conductivity] is less than 14.8 mS! Proceed to , procedure number 6.5.0. 2008T Troubleshooting Guide Page 65 P/N 490292 Rev. A...
Page 70 Figure 4A (page 10) IF drain flow continues to be ‘continuous’: Remove the clamps from valve page 69 #43 then proceed to , procedure number 6.5.0. Figure 11 – Valve #43 Location 2008T Troubleshooting Guide Page 66 P/N 490292 Rev. A...
Page 71 Attach a syringe, with tubing attached that will fit SNUG over Valve #30’s nozzle. h) Push or pull on the syringe plunger. If Valve #30 is open the plunger moves with no resistance. TWO (2) possible scenarios next page: 2008T Troubleshooting Guide Page 67 P/N 490292 Rev. A...
Page 72 IF (and ONLY if) LESS THAN 725 ml: Proceed to , procedure number 7.0.0. 2) IF MORE THAN 725 ml: Check the drain tubing and it’s (if used) ‘Quick Connector’ for possible bio-growth restrictions. 2008T Troubleshooting Guide Page 68 P/N 490292 Rev. A...
Page 73 483 BC Switch NEVER, EVER = 897 or more: If TMP remains unstable proceed to SECTION 9- TMP PROBLEMS . If TMP is stable the flow problem is no longer presenting. 2008T Troubleshooting Guide Page 69 P/N 490292 Rev. A...
Page 74 IF (and ONLY if) Flow Error EVER = 1! See procedure number F- 7.0.2 (page 71). 2) IF Flow Error ALWAYS = 0! A flow error is not presenting at this time! Possibly the Acid Clean fixed the problem! 2008T Troubleshooting Guide Page 70 P/N 490292 Rev. A...
Page 75 IF (and ONLY if) Flow Error EVER = 1! See procedure number F- 7.0.3 (page 72). 2) IF Flow Error ALWAYS = 0! A flow error is not presenting at this time! 2008T Troubleshooting Guide Page 71 P/N 490292 Rev. A...
Page 76 F- 7.0.4 (page 73) to test for a restricted Balancing Chamber valve! 2) IF Flow Error ALWAYS = 0! Problem solved! The previous Actuator-Test Board may be bad. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 72 P/N 490292 Rev. A...
Page 77 More than 800 ml See procedure number F- 7.4.44 (page 77) More than 800 ml Less than 800 ml See procedure number F- 7.3.1 (page 83) More than 800 ml More than 800 ml 2008T Troubleshooting Guide Page 73 P/N 490292 Rev. A...
Page 78 PART 2 THEORY: Plugging V37 into V30’s distribution board position should open V37. If V37 AND V33 are open flow will be directed to the shunt Figure 13 – Parts 1 and 2 LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 74 P/N 490292 Rev. A...
Page 79 Per the Figure above Valve #31 , replace with a known good valve. D) Plug the new Valve #31’s connector into Valve #30’s distribution board position, “V30”. Parts E and F next page 2008T Troubleshooting Guide Page 75 P/N 490292 Rev. A...
Page 80 Return all valves to their PROPER distribution board positions. b) THREE (3) possible bad components: 1) Bad Actuator-Test board; 2) Bad Actuator cable; 2) Bad distribution board. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 76 P/N 490292 Rev. A...
Page 81 Per the Figure above Valve #33 , replace with a known good valve. D) Plug the new Valve #33 into Valve #30’s distribution board position, “V30”! Parts E and F next page 2008T Troubleshooting Guide Page 77 P/N 490292 Rev. A...
Page 82 THREE (3) possible bad components: 1) Bad Actuator-Test board*; 2) Bad Actuator cable* OR; 3) Bad distribution board. * To LOCATE these components refer to Figure 4A (page 10) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 78 P/N 490292 Rev. A...
Page 83 Does not matter page 210 TROUBLESHOOTING A VALVE ONLY NOTE VALVE #25 will be checked and proceed to Does not matter Cold page 210 TROUBLESHOOTING A VALVE Figure 15 – Valve #26 2008T Troubleshooting Guide Page 79 P/N 490292 Rev. A...
Page 84 Assuming all above procedures were performed correctly, TWO (2) possible bad components: 1) Bad Actuator-Test Board OR; 2) Bad valve #26. * To LOCATE the board refer to Figure 4A (page 10). 2008T Troubleshooting Guide Page 80 P/N 490292 Rev. A...
Page 85 Valve #25, Dialysate Pressure Transducer #9, and Blood Leak Sensor #8. If a restriction is located this is the problem! c) Assuming all above procedures were performed correctly, valve #25 is bad. 2008T Troubleshooting Guide Page 81 P/N 490292 Rev. A...
Page 86 Using a flashlight, check for restrictions (possibly bio-growth), through the tubing, to and from the ® ® balancing chamber valves and the DiaSafe filter. If no restrictions are located, replace the DiaSafe filter per procedure. 2008T Troubleshooting Guide Page 82 P/N 490292 Rev. A...
Page 87 CORRECT orientation! No bubbles! Leaving the Flow Pump plugged in AND the dialyzer connector in the bucket, see procedure number F- 7.3.2 (page 84). Figure 17 – Flow Pump 2008T Troubleshooting Guide Page 83 P/N 490292 Rev. A...
Page 88 (page 92) More than 800 ml Less than 800 ml See procedure number F- 7.7.20 (page 94) More than 800 ml More than 800 ml See procedure number F- 7.8.0 (page 96) 2008T Troubleshooting Guide Page 84 P/N 490292 Rev. A...
Page 89 Flow Pump draws from the bucket and sends it through the spent side of the balancing chamber to drain. Figure 18 – Parts 3 and 4 LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 85 P/N 490292 Rev. A...
Page 90 F- 7.4.3 (page 87). You located a valve plugged wrong! Return ALL VALVES to their distribution board PROPER page 84 positions and return to , procedure number 7.3.2. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 86 P/N 490292 Rev. A...
Page 91 Remove valve #30’s INPUT tubing and attach a syringe, with tubing attached that will fit snug over the valve’s nozzle. c) Push or pull on the syringe plunger. If valve #30 is open the plunger moves with no resistance. TWO (2) possible scenarios next page: 2008T Troubleshooting Guide Page 87 P/N 490292 Rev. A...
Page 92 Less than 800 ml! There may be a valve restricting intermittently! See parts a AND b below: a) This was Part 1! RECORD what you collected for later! page 73 b) To perform Part 2, return to (ABOVE) procedure number F- 7.0.4 2008T Troubleshooting Guide Page 88 P/N 490292 Rev. A...
Page 93 Reconnect the drain and Flow Pump tubing. b) Return valves #30 AND #35 to their distribution board positions. c) Plug BOTH concentrate connectors into their rinse ports! d) See procedure number F- 7.5.0 (page 90). 2008T Troubleshooting Guide Page 89 P/N 490292 Rev. A...
Page 94 Call debug screen 6. WITHOUT LOOKING AWAY, watch BC Switch for four (4) FULL minute OR until EVER if it EVER = 897 or more, even just once. Does it become 897 or more (Yes or No)? 2008T Troubleshooting Guide Page 90 P/N 490292 Rev. A...
Page 95 Return to , procedure number 3.8.0. To LOCATE the Actuator-Test board refer to Figure 4A (page 10); To LOCATE these valves refer to Figure 20 (page 92) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 91 P/N 490292 Rev. A...
Page 96 B) Return Valves #33 AND the new Valve #36 connectors to their PROPER distribution board positions! Per the Figure above, Valve #32 replace with a known good! Parts D through G next page 2008T Troubleshooting Guide Page 92 P/N 490292 Rev. A...
Page 97 Return all valves to their PROPER distribution board positions. b) THREE possible (3) bad components: 1) Bad Actuator-Test board; 2) Bad Actuator cable OR; 3) Bad distribution board. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 93 P/N 490292 Rev. A...
Page 98 With “Select Program” up, measure drain flow, into the cylinder, for one (1) minute. More than 800 ml every minute? More than 800 ml! Problem located! The previous valve #38 is bad! Less than 800 ml collected! See procedure number F- 7.7.22 (page 95). 2008T Troubleshooting Guide Page 94 P/N 490292 Rev. A...
Page 99 Return all valves to their PROPER distribution board positions. b) THREE (3) possible bad components: 1) Bad Actuator-Test board; 2) Bad Actuator cable; 3) Bad distribution board LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 95 P/N 490292 Rev. A...
Page 100 2) IF BC Switch is or becomes less more than 400 OR less than 203 even if only once: See parts a AND b below: a) CLOSE THE SHUNT DOOR! page 38 b) Return to (ABOVE) procedure number F- 2.0.0 2008T Troubleshooting Guide Page 96 P/N 490292 Rev. A...
Page 101 IF PDIA is less than 2.0 OR more than 7.5: See parts A AND B below: A) From the Home screen, set [Dialysate Flow] to 800 ml/min B) Return to (ABOVE) procedure number F- 6.1.1 (page 60). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 97 P/N 490292 Rev. A...
Page 102 T and C Mode THEN, with the machine off, swap these components in, one at a time and in between, when screen 0’s ACFS goes to between 3.0 and 6.0 the last component swapped in is the culprit. 2008T Troubleshooting Guide Page 98...
Page 103 BC Switch becomes more than 400 OR less than 203. Return to (ABOVE) procedure number page 38 F- 2.0.0 BC Switch NEVER more than 400 OR less than 203. A flow problem is not presenting at this time. 2008T Troubleshooting Guide Page 99 P/N 490292 Rev. A...
Page 104 2) IF pressure is too high: A) Per the Figure below, adjust Valve #78 until pressure cycles page 109 to between 35 and 36 psi; B) See procedure number F- 9.0.5 Figure 21 – Hydraulics, Rear View 2008T Troubleshooting Guide Page 100 P/N 490292 Rev. A...
Page 105 OR; 2) Bad Valve #43. To LOCATE the board refer to Figure 4A (page 10). Less than 35 psi! Leaving the clamps in place, see procedure number F- 9.0.24 (page 102). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 101 P/N 490292 Rev. A...
Page 106 Between 35 and 36 psi! Good static pressure but NOT dynamic! TWO (2) possible bad components: 1) Bad Flow Pump head OR; 2) Bad Flow Pump motor (possibly brushes). Less than 35 psi! See procedure number F- 9.0.26 (page 103). 2008T Troubleshooting Guide Page 102 P/N 490292 Rev. A...
Page 107 40 psi or more! The Flow Pump is okay! See procedure number F- 9.0.27 (page 104). Less than 40 psi! TWO (2) possible bad components: 1) Bad Flow Pump head OR; 2) Bad Flow Pump motor (possibly brushes). 2008T Troubleshooting Guide Page 103 P/N 490292 Rev. A...
Page 108 (possibly brushes). CANNOT adjust to between 35 and 36 psi! TWO (2) possible bad components: 1) Bad Flow Pump head OR; 2) Bad Flow Pump motor (possibly brushes) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 104 P/N 490292 Rev. A...
Page 109 Reattach Valve #26’s tubing. MORE than 800 ml collected? page 107 MORE than 800 ml! Proceed to , procedure number 9.0.42. Less than 800 ml! See procedure number F- 9.0.41 (page 106). 2008T Troubleshooting Guide Page 105 P/N 490292 Rev. A...
Page 110 See parts through c below: a) Turn the machine OFF!. b) Turn the machine on and return to Dialysis Program (“Select Program” → ‘Dialysis’ → Enter). page 70 c) Proceed to procedure number F- 7.0.0 2008T Troubleshooting Guide Page 106 P/N 490292 Rev. A...
Page 111 Press ‘Enter’ THEN ENSURE the Flow Motor is rotating. e) Measure from the tubing for one (1) minute. f) Press ‘Enter’ to return to “Calibrate Hydraulics”. g) More than 800 ml collected? 2008T Troubleshooting Guide Page 107 P/N 490292 Rev. A...
Page 112 #25. To LOCATE the board refer to Figure 4A (page 10). ONLY page 210 No Solenoid is not warm! NOTE VALVE #25 will be checked and proceed to TROUBLESHOOTING A VALVE 2008T Troubleshooting Guide Page 108 P/N 490292 Rev. A...
Page 113 (page 10) The Sensor Board cable can be checked. NOTE three (3) CFS TRANSDUCER page 569 connections will be checked and proceed to SECTION 17 - CHECKING THE SENSOR BOARD CABLE. 2008T Troubleshooting Guide Page 109 P/N 490292 Rev. A...
Page 114 (page 100); To LOCATE the Sensor board see Figure 4A (page 10). To prevent “Cond Offset Failure” place the machine into T and C Mode (refer to OPERATING MODES page 19)). 2008T Troubleshooting Guide Page 110 P/N 490292 Rev. A...
Page 115 (page 19); C) IMPORTANT! Return to Dialysis Program)!; D) If ACFS now = between 4.0 and 6.0 the previous Sensor Board is bad. To LOCATE the Sensor board see Figure 4A (page 10). 2008T Troubleshooting Guide Page 111 P/N 490292 Rev. A...
Page 116 CLOSE THE SHUNT DOOR! PDlal c) Call debug screen 0. Does the window (Figure right) = between -40 and +40? 2008T Troubleshooting Guide Page 112 P/N 490292 Rev. A...
Page 117 Remove the red dialyzer connector from the shunt door and place it into a 1000 ml graduated cylinder. e) Plug valve #37 into valve #30’s distribution board position “V30”. This opens valve #37. Valve #30 remains unplugged! Part f next page 2008T Troubleshooting Guide Page 113 P/N 490292 Rev. A...
Page 118 If the Flow Error reoccurs TWO (2) possible bad components: 1) Bad DiaSafe filter OR; 2) Bad CFS transducer #10*. *To LOCATE the CFS transducer refer to Figure 21 (page 100). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 114 P/N 490292 Rev. A...
Page 119 F- 12.2.0 (page 116). -250 CANNOT be achieved! ENSURE the transducer protector, at the meter, is NOT wet OR page 117, consider replacing it! If OKAY, proceed to procedure number 12.3.0. 2008T Troubleshooting Guide Page 115 P/N 490292 Rev. A...
Page 120 From the Home screen set [Dialysate Flow] to 500 ml/min and press ‘Enter‘. d) Allow five (5) minutes BEFORE continuing to part e F- 11.0.5 page 113 e) Return to (ABOVE) procedure number LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 116 P/N 490292 Rev. A...
Page 121 IMPORTANT! From the Home screen, set [Dialysate Flow] to “OFF” and press ’Enter’. page 509 e) Proceed to , procedure number TMP- 4.0.0 to locate a hydraulic leak. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 117 P/N 490292 Rev. A...
Page 122 Component List: 1) Dialysate Pressure Transducer #9*;; 2) Sensor Board; 3) Actuator-Test Board; 4) Functional Board; 5) Sensor Board cable; 6) Distribution board. * To LOCATE Transducer #9 see Figure below 2008T Troubleshooting Guide Page 118 P/N 490292 Rev. A...
Page 123 ‘Bob’ moving! TWO (2) possible bad components: 1) Actuator-Test Board OR; 2) Valve #24. ‘Bob’ NOT moving! If a Flow Error is still occurring, return to (ABOVE) procedure number page 58 F- 6.0.0 ). If the Flow Error never occurs do not continue. 2008T Troubleshooting Guide Page 119 P/N 490292 Rev. A...
Page 124 IF (and ONLY if) MORE THAN 800 ml collected! The ‘out of bypass’ circuit checks good! See procedure number F- 14.0.5 (page 121). 2) IF LESS THAN 800 ml collected! A restriction in the ‘from (red) Dialyzer’ line is indicated! See parts a THROUGH c next page: 2008T Troubleshooting Guide Page 120 P/N 490292 Rev. A...
Page 125 2) IF BC SWITCH = 897 or more intermittently OR if a previously observed Flow Error was page 48, occuring very intermittently: Return to procedure number 3.0.0. IF BC SWITCH NEVER = 897 or more: The Troubleshooting Guide cannot locate a Flow problem at this time. 2008T Troubleshooting Guide Page 121 P/N 490292 Rev. A...
Page 126 (page 120) to confirm this HOWEVER, if you return here: TWO (2) possible bad components: 1) Actuator-Test Board OR 2) Valve #26. Less that 800 ml collected! Valve #26 is okay! See procedure number F- 14.0.8 (page 123). 2008T Troubleshooting Guide Page 122 P/N 490292 Rev. A...
Page 127 Yes Solenoid is warm! TWO (2) possible bad components: 1) Actuator-Test Board; 2) Valve #24. ONLY page No Solenoid in NOT warm! NOTE VALVE #24 will be checked and proceed to TROUBLESHOOTING A VALVE. 2008T Troubleshooting Guide Page 123 P/N 490292 Rev. A...
Page 128 (and ONLY if) after repeating DEAP STILL does not = 45, THREE (3) possible bad components: 1) Actuator-Test Board OR; 2) Functional Board EEPROM (IC2) OR; 3) Functional Board. 2008T Troubleshooting Guide Page 124 P/N 490292 Rev. A...
Page 129 If SURE the motor stops! TWO (2) possible bad components: 1) Deaeration Motor (possibly brushes) OR; 2) Deaeration Pump head. Motor continues to rotate! See procedure number F- 15.2.2 (page 126). 2008T Troubleshooting Guide Page 125 P/N 490292 Rev. A...
Page 130 , procedure number 2.0.0. BC Switch NEVER = 897 or more! See parts a AND b below: a) Turn the Heater Switch on! b) Check Deaeration Pressure per the Preventative Maintenance Procedures booklet. 2008T Troubleshooting Guide Page 126 P/N 490292 Rev. A...
Page 131 TWO (2) possible scenarios: IF equipped with a bibag Connector: See procedure number F- 15.3.0 (page 128). page 130 2) IF NOT equipped with a bibag Connector: Proceed to , procedure number 15.5.0. 2008T Troubleshooting Guide Page 127 P/N 490292 Rev. A...
Page 132 23 and 25 psi? F- 15.3.6 Between 23 and 25 psi! See procedure number (page 129). Pressure remains lower than 23 psi! ENSURING no leaks, see parts a AND b next page: 2008T Troubleshooting Guide Page 128 P/N 490292 Rev. A...
Page 133 IF BC Switch EVER = 897 or more, even if only once: Return to , procedure number 2.0.0. IF BC Switch NEVER = 897 or more: Turn the Heater Switch on THEN check Deaeration Pressure* per the Preventative Maintenance Procedures booklet. 2008T Troubleshooting Guide Page 129 P/N 490292 Rev. A...
Page 134 1) Bad Loading Pressure Valve #65 OR; 2) Bad Hydrochamber. No Did NOT peak to at least 35 psi! See procedure number F- 15.5.2 (page 131). Figure 27 – Hydrochamber / Valve #65 / Restrictor #48 2008T Troubleshooting Guide Page 130 P/N 490292 Rev. A...
Page 135 TWO (2) possible bad components: 1) Bad Deaeration Pump head OR; 2) Bad Deaeration motor. No The magnet DOES NOT rotate freely! The motor is bad! NOTE! The ‘binding motor’ may have destroyed the Actuator-Test and/or Power Logic Board! LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 131 P/N 490292 Rev. A...
Page 136 IF (and ONLY if) flow continues at more than 130 ml every minute: The air lock has been page 136 eliminated! Proceed to , procedure number 16.2.0. page 134 2) IF flow STOPS: Proceed to , procedure number 16.0.7. 2008T Troubleshooting Guide Page 132 P/N 490292 Rev. A...
Page 137 11)) OR; 2) Bad Valve #101 OR; 3) Bad bibag Interface Board. After ten (10) attempts you DO NOT measure more than 130 ml per minute! Remove the clamp from Valve #101 then see procedure number F- 16.0.7 (page 134). 2008T Troubleshooting Guide Page 133 P/N 490292 Rev. A...
Page 138 No Cannot achieve more than 130 ml per minute! TWO (2) possible bad components: 1) Bad Float Switch* OR; 2) Bad hydrochamber. * To LOCATE the Float Switch refer to Figure 28 (page 140) 2008T Troubleshooting Guide Page 134 P/N 490292 Rev. A...
Page 139 IF flow STOPS! TWO (2) possible bad components: 1) Bad Float Switch #5 OR; 2) Bad hydrochamber. To LOCATE Float Switch #5 refer to Figure 28 (page 140) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 135 P/N 490292 Rev. A...
Page 140 38 BC Switch = 897 at least once! Return to (ABOVE) procedure number F- 2.0.0 BC Switch is NEVER = 897! Check Deaeration Pressure per the Preventative Maintenance Procedures booklet. 2008T Troubleshooting Guide Page 136 P/N 490292 Rev. A...
Page 141 SPECIFIC distribution board position. If ANY do NOT terminate properly, at either end, this most likely is the problem! c) If (and ONLY if) a wiring error is NOT located see procedure number F- 18.1.0 (page 138). 2008T Troubleshooting Guide Page 137 P/N 490292 Rev. A...
Page 142 Call debug screen 4 to simultaneously watch PDIA (left column) AND ADIA (right column) or two (2) FULL minutes. They may change slightly but should remain between 2.0 and 8.0. TWO (2) possible scenarios next page: 2008T Troubleshooting Guide Page 138 P/N 490292 Rev. A...
Page 143 WITHOUT LOOKING AWAY simultaneously watch for a “No Water” alarm AND Loading Pressure, for five (5) minutes. Is Loading Pressure now cycling to a PEAK of somewhere between 23 and 27 psi (Yes or No)? 2008T Troubleshooting Guide Page 139 P/N 490292 Rev. A...
Page 144 (page 22) ** Attempt to calibrate the new Valve #65 to achieve a peak loading pressure of between 23 and 25 psi Figure 28 – Hydrochamber / Float Switch #5 / Heater 2008T Troubleshooting Guide Page 140 P/N 490292 Rev. A...
Page 145 Is the motor rotating counterclockwise (CCW) now? Rotating CCW! Place the machine into Rinse for several minutes to eliminate a potential air lock. NOT rotating CCW! Return to (ABOVE) procedure number MOTORS- 1.0.0 (page 141). 2008T Troubleshooting Guide Page 141 P/N 490292 Rev. A...
Page 146 * Swap in each component one at a time, with known good, until ! Empty = 1 ** To prevent “Cond Offset Failure”, place the machine into T and C Mode (refer to OPERATING MODES (page 19)) 2008T Troubleshooting Guide Page 142 P/N 490292 Rev. A...
Page 147 Consider replacing the brushes! Does NOT rotate freely! The motor is bad* and brushes WON’T help. * The binding motor may have destroyed the Actuator-Test and/or the Power Logic Board LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 143 P/N 490292 Rev. A...
Page 148 A) Return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’). B) From the Home screen, set [Dialysate Flow] to 800 ml/min and press ‘Enter’. C) See procedure number MOTORS- 4.1.0 (page 145). 2008T Troubleshooting Guide Page 144 P/N 490292 Rev. A...
Page 149 * Swap in each component one at a time, with known good, until ! Empty = 1 ** To prevent “Cond Offset Failure”, place the machine into T and C Mode (refer to OPERATING MODES, page 19)) 2008T Troubleshooting Guide Page 145 P/N 490292 Rev. A...
Page 150 Measure, INSIDE the female connector, BETWEEN the soldered terminals. Less than ten (10) Ω? Less than 10 Ω! See procedure number MOTORS- 4.6.0 (page 147). More than 10 Ω! Bad brushes or motor. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 146 P/N 490292 Rev. A...
Page 151 See Figure below. Bad motor voltage! See procedure number Less than 5 volts DC MOTORS- 4.7.0 (page 148) 24V Power Harness (Behind the card cage / Inside the Power Supply) 2008T Troubleshooting Guide Page 147 P/N 490292 Rev. A...
Page 152 Check for motor for rotation to see if the new component causes it to run. If not turn the machine off and repeat parts c through e until it does run! LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 148 P/N 490292 Rev. A...
Page 153 1) Bad Motor OR; 2) Bad pump head OR; 3) Bad Actuator-Test Board*. Swap in each one at a time with known good and test for a stalling motor in between. * To LOCATE the board refer to Figure 4A (page 10) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 149 P/N 490292 Rev. A...
Page 154 No leaks! a) Return the float’s connector to distribution board position X5, “FLOAT-SW” b) Reconnect the Deaeration Pump’s tubing. c) Ensure you remove BOTH clamps! d) Return to the procedure that brought you here as NOTED. 2008T Troubleshooting Guide Page 150 P/N 490292 Rev. A...
Page 155 2) Bad O-ring under Valve #39; 3) Cracked Valve #39 body. ALL OTHER locations: Per the Figure below, if the plug is leaking replace its O-ring. All other leaks, it may be necessary to replace the Hydrochamber. 2008T Troubleshooting Guide Page 151 P/N 490292 Rev. A...
Page 156: Section 2 – "No Water" Alarm
A) ENSURE the water is on! If attached to a PORTABLE RO ENSURE it is on, alarm free, AND NOT in product divert! B) ENSURE the incoming water line, between the 2008T and the RO, is connected PROPERLY! C) Call debug screen 0.
Page 157 Measure product flow from the RO. It must be MORE THAN 1000 ml every minute! e) Reattach the RO to the 2008T machine If a valve is present, between the RO and the 2008T, ENSURE it is open! page 154 g) Proceed to , procedure number 1.0.2.
Page 158 Leaving the machine in whatever Program it is CURRENTLY in, TWO (2) possible scenarios: IF (and ONLY if) in HEAT DISINFECT Program: See procedure number NW- 1.0.5 (page 155). page 157, ALL OTHER Programs including Dialysis: Proceed to procedure number 1.0.10. 2008T Troubleshooting Guide Page 154 P/N 490292 Rev. A...
Page 159 WITHOUT LOOKING AWAY, watch for four (4) FULL minutes OR until if a “No Water” alarm EVER reoccurs? “No Water” alarm reoccurs! See procedure number NW- 1.0.8 (page 156). “No Water” does NOT reoccur! Do NOT continue but close the shunt door! 2008T Troubleshooting Guide Page 155 P/N 490292 Rev. A...
Page 160 Actuator-Test Board OR; 2) Bad Valve #43. PDIA still DOES NOT cycle to 0.0! A) ENSURE Valve #43 is double clamped properly; B) Return to Dialysis Program, allow eight (8) minutes, and then check for TMP problems. 2008T Troubleshooting Guide Page 156 P/N 490292 Rev. A...
Page 161 18 psi and to NEVER LESS than 8 psi. WITHOUT LOOKING AWAY, watch the gauge AND the screen two (2) minutes and preferably until a “No Water” alarm reoccurs. TWO (2) possible scenarios 1) or 2) next page: 2008T Troubleshooting Guide Page 157 P/N 490292 Rev. A...
Page 162 157 NW- 1.0.12 IF MORE THAN 18 psi CANNOT be achieved: ASSUMING incoming water has remained more than 1000 every minute, Inlet Pressure Regulator #61 may be bad. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 158 P/N 490292 Rev. A...
Page 163 Dialysis Program i.e. connected to page 711 Proceed to Section 26 acid and bicarbonate A Cleaning / Disinfection Program page 207 Proceed to , procedure number CLEAN- 7.0.0 (Rinse, Heat Disinfect, etc.) 2008T Troubleshooting Guide Page 159 P/N 490292 Rev. A...
Page 164 PORTABLE RO, filling the bicarbonate tank, etc. d) Figure right, at the rear of the machine, remove the (TOP) Incoming Water tubing! Part e next page 2008T Troubleshooting Guide Page 160 P/N 490292 Rev. A...
Page 165 ). If the “No Water” alarm NEVER occurs there is no need to continue! IF 18 psi CANNOT be achieved: Assuming incoming RO Product flow has remained more than 1000 ml every minute, Inlet Pressure Regulator #61 may be bad. 2008T Troubleshooting Guide Page 161 P/N 490292 Rev. A...
Page 166 To LOCATE the boards refer to Figure 4A (page 10). To prevent “Cond Offset Failure”, place the machine into T and C Mode (refer to OPERATING MODES, page 19) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 162 P/N 490292 Rev. A...
Page 167 1) Bad Actuator-Test Board; 2) Bad valve #41 and/or its blue wire harness. ONLY IF Valve #41’s solenoid is cold: NOTE VALVE #41 will be checked and page 210 proceed to TROUBLESHOOTING A VALVE. 2008T Troubleshooting Guide Page 163 P/N 490292 Rev. A...
Page 168 NW- 5.1.0 (page 165). 2) IF less than 800 ml collected: There is not enough water from the RO OR a there is a restriction at, to or from Valve #41. 2008T Troubleshooting Guide Page 164 P/N 490292 Rev. A...
Page 169 If the “No Water” alarm reoccurs, either inadequate incoming water flow (less than 1000 ml per minute OR TWO (2) possible bad components: 1) (Intermittent) bad Float* Switch OR; 2) Bad Actuator-Test Board To LOCATE the Float Switch refer to Figure 28 (page 140). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 165 P/N 490292 Rev. A...
Page 170: Section 3 - Flow Errors In A Cleaning / Disinfection Program
Reattach ‘blown off’ tubing and dry the area. b) Per the Figure above, ENSURE the tubing to and from UF Check Valve #63 is NOT kinked! Parts c through f next page 2008T Troubleshooting Guide Page 166 P/N 490292 Rev. A...
Page 171 ‘Esc’ then call screen 0. b) Ignoring Flow Error (TOP window) watch the window down Valve Error for one (1) minute. TWO (2) possible scenarios next page: 2008T Troubleshooting Guide Page 167 P/N 490292 Rev. A...
Page 172 IF (and ONLY if) BOTH Val1 Err AND Val2 Err = 0: Turn the machine OFF then proceed to page 607 , procedure number LEAKING- 4.0.0. page 727. 2) IF Val1 Err AND/OR Val2 Err = 1: Proceed to SECTION 29 – BIBAG: VALVE 1 OR 2 ERROR. 2008T Troubleshooting Guide Page 168 P/N 490292 Rev. A...
Page 173 ENSURING the shunt door is CLOSED, proceed to TROUBLESHOOTING VALVE ERRORS IN CLEANING PROGRAMS IF Valve Error EVER = 1 LONGER THAN two (2) seconds: See procedure number CLEAN- 7.0.0 (page 207). 2008T Troubleshooting Guide Page 169 P/N 490292 Rev. A...
Page 174 If a kink was located and eliminated allow three (3) minutes to see if this fixes the flow error. If (and ONLY if) the flow error reoccurs see procedure number CLEAN- 1.2.1 (page 171). 2008T Troubleshooting Guide Page 170 P/N 490292 Rev. A...
Page 175 IF equipped with the bibag Connector: See procedure number CLEAN- 1.2.2 (page 172). IF (and ONLY if) NOT equipped with a page bibag Connector: Proceed to , procedure number CLEAN- 1.2.3. 2008T Troubleshooting Guide Page 171 P/N 490292 Rev. A...
Page 176 Valve #43’s ‘dot’. It cycles between white and blue every forty-five (45) seconds. Read the gauge ONLY WHILE Valve #43’s ‘dot’ is WHITE! E) See procedure number CLEAN- 1.2.3 (page 173). 2008T Troubleshooting Guide Page 172 P/N 490292 Rev. A...
Page 177 Pressure CAN be adjusted to its PEAK! Allow two (2) minutes then if a Flow Error page 190 reoccurs proceed , procedure number CLEAN- 3.0.0. No Loading Pressure remains low! See procedure number CLEAN- 1.2.33 (page 174). 2008T Troubleshooting Guide Page 173 P/N 490292 Rev. A...
Page 178 After repeating, if (and ONLY if) DEAP STILL does not = 45, THREE (3) possible bad components: 1) Bad Actuator-Test Board OR; 2) Bad Functional Board EEPROM (IC2) OR; 3) Bad Functional Board. 2008T Troubleshooting Guide Page 174 P/N 490292 Rev. A...
Page 179 If ABSOLUTELY SURE the motor stops! TWO (2) possible bad components: 1) Bad Deaeration Motor (likely bad brushes) OR; 2) Bad Deaeration Pump head. The motor does NOT stop! See procedure number CLEAN- 1.2.6 (page 176). 2008T Troubleshooting Guide Page 175 P/N 490292 Rev. A...
Page 180 Figure right, unplug the Deaeration Pump from distribution board position, “P20, DEGAS-P”. 1000 ml c) Obtain a graduated cylinder AND the white drip bucket. d) See procedure number CLEAN- 1.5.1 (page 177). 2008T Troubleshooting Guide Page 176 P/N 490292 Rev. A...
Page 181 IF equipped with a bibag Connector: See procedure number CLEAN- 1.5.3 (page 178). IF NOT equipped with a bibag Connector: page 182 Proceed to , procedure number CLEAN- 1.6.0. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 177 P/N 490292 Rev. A...
Page 182 If the “Interrupted” banner (Figure below) IS NOT displayed continue to part c. If “Interrupted” is displayed press ‘Esc’ then, depending on where the Flow Error was occurring, return to HEAT DISINFECT OR RINSE! c) See procedure number CLEAN- 1.5.41 (page 179). 2008T Troubleshooting Guide Page 178 P/N 490292 Rev. A...
Page 183 Figure right, tee the second gauge into the OUTPUT (white tubing) side of DEAERATION Pump #20. To prevent leaks and false readings tie wrap both sides of the gauge tubing e) See procedure number CLEAN- 1.5.6 (page 180). 2008T Troubleshooting Guide Page 179 P/N 490292 Rev. A...
Page 184 * Ensure the correct spring is installed under Valve #65’s nut! Refer to Figure 6 (page 22) NOTE! When a PEAK of between 23 and 25 psi is achieved see procedure number CLEAN- 1.5.7 (page 181). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 180 P/N 490292 Rev. A...
Page 185 No Way less than 500 ml! THREE (3) possible problems: 1) Loose bibag Interface Board ribbon cable (see Figure 4C, page 11)) OR; 2) Bad Valve #103 (refer to Figure below) OR; 3) Bad bibag Interface Board Hydraulics, Front View 2008T Troubleshooting Guide Page 181 P/N 490292 Rev. A...
Page 186 Valve #65’s nut. If no threads are visible either the wrong spring is installed** under Valve #65’s nut OR Valve #65 is bad! * * Refer to Figure 6 (page 22). 2008T Troubleshooting Guide Page 182 P/N 490292 Rev. A...
Page 187 More than 130 ml every minute! No airlock! See procedure number CLEAN- 2.0.2 (page 184). After ten (10) attempts you CANNOT achieve more than 130 ml per minute! page 186, An airlock is present! Proceed to procedure number CLEAN- 2.0.5. 2008T Troubleshooting Guide Page 183 P/N 490292 Rev. A...
Page 188 IF (and ONLY if) flow continues at 130 ml or more every minute: Leaving the tubing off and the pump unplugged, see procedure number CLEAN- 2.0.3 (page 185). page 187 2) IF flow STOPS: Proceed to , procedure number CLEAN- 2.1.0. RESTRICTOR #48 LOCATION 2008T Troubleshooting Guide Page 184 P/N 490292 Rev. A...
Page 189 Valve #39 i.e. more than 300 ml every minute input flow to the Deaeration Pump. See parts a THROUGH c below: Remove the clamp from Restrictor #48’s tubing! Reattach the tubing to the Deaeration Pump’s Inlet nozzle! page 178 c) Return to (ABOVE) , procedure number CLEAN- 1.5.3. 2008T Troubleshooting Guide Page 185 P/N 490292 Rev. A...
Page 190 Interface Board. After ten (10) attempts you DO NOT measure more than 130 ml per minute! Remove the clamp from Valve #101 then see procedure number CLEAN- 2.1.0 (page 187). 2008T Troubleshooting Guide Page 186 P/N 490292 Rev. A...
Page 191 (page 188). Nowhere near 130 ml! TWO (2) possible bad components: 1) Bad Float Switch* OR; 2) Bad Hydrochamber. * To LOCATE the Float Switch refer to Figure 28 (page 140). 2008T Troubleshooting Guide Page 187 P/N 490292 Rev. A...
Page 192 2) IF flow STOPS: TWO (2) possibilities: 1) Bad Float Switch #5* OR; 2) Bad Hydrochamber. * To LOCATE the Float Switch refer to Figure 28 (page 140) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 188 P/N 490292 Rev. A...
Page 193 27 psi: See procedure number CLEAN- 3.0.0 (page 190). IF a Flow Error reoccurs AND peak Loading Pressure is below 22 psi: Return to (ABOVE) procedure number CLEAN- 1.2.4 (page 175). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 189 P/N 490292 Rev. A...
Page 194 1) IF a debug screen is up: Call “Select Program” by pressing ‘Esc’ TWICE then ‘Enter’ TWICE. 2) IF a debug screen is not up: Call “Select Program” by pressing ‘Esc’ ONCE then ‘Enter’ TWICE. b) See procedure number CLEAN- 3.2.0 (page 191). 2008T Troubleshooting Guide Page 190 P/N 490292 Rev. A...
Page 195 ‘Esc’ then call screen 0. b) Allow Valve #43’s ‘dot’ (Figure right) to turn blue then WHITE again! While white, does gauge pressure CYCLE, about every three (3) seconds, to between 34 and 36 psi? 2008T Troubleshooting Guide Page 191 P/N 490292 Rev. A...
Page 196 34 psi then TWO (2) possible bad components: 1) Actuator-Test Board OR; 2) Valve #43. page 102 Remains less than 34 psi! Leaving the clamps in place, proceed to procedure number 9.0.24. 2008T Troubleshooting Guide Page 192 P/N 490292 Rev. A...
Page 197 IF (and ONLY if) Valve #29’s ‘dot’ is ALWAYS blue: See procedure number CLEAN- 4.3.0 (page 194). page 202 2) IF Valve #29’s ‘dot’ is EVER = white: Proceed to , procedure number CLEAN- 5.0.0. 2008T Troubleshooting Guide Page 193 P/N 490292 Rev. A...
Page 198 Valve Error = 0 OR ‘blinks to 1’ for less than one (1) second! Close the shunt door THEN page 224 proceed to TROUBLESHOOTING VALVE ERRORS IN CLEANING PROGRAMS LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 194 P/N 490292 Rev. A...
Page 199 Open the shunt door and LEAVE it OPEN until instructed! DO NOT CLOSE THE DOOR! d) Remove the BLUE dialyzer connector but e) Measure from the dialyzer connector for thirty (30) seconds! More than 300 ml collected? 2008T Troubleshooting Guide Page 195 P/N 490292 Rev. A...
Page 200 If Loading AND Flow Pressure are still good, FOUR possible bad ® components: 1) Restricted DiaSafe filter; 2) Bad Actuator-Test Board OR 3) Bad Actuator Cable; OR 4) Multiple stuck closed balancing chamber valves. 2008T Troubleshooting Guide Page 196 P/N 490292 Rev. A...
Page 201 ENSURE no restrictions in the ‘from dialyzer (red) line’ especially the external filter! ONLY page 210 b) If no restrictions, NOTE VALVE #25 will be checked and proceed to TROUBLESHOOTING A VALVE LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 197 P/N 490292 Rev. A...
Page 202 BOTH PDIA AND ADIA are bad! Leaving the Less than 3.0 OR more than 6.0 page 505 2.0 OR more than 6.0 “Interrupted” banner up, proceed to procedure number TMP- 3.0.0 (Bad) (Bad) 2008T Troubleshooting Guide Page 198 P/N 490292 Rev. A...
Page 203 Valve #29 is indicated! See the left Figure below to locate Valve #29! Scenario #3: IF PDIA NEVER = 6.0 OR more AND NEVER 0.0 more than seven (7) seconds: page 201 To isolate Valve #43, proceed to , procedure number CLEAN- 4.6.33. 2008T Troubleshooting Guide Page 199 P/N 490292 Rev. A...
Page 204 If PDIA begins to cycle to 0.0 this indicates, TWO (2) possible bad components: 1) Bad Actuator-Test Board OR; 2) Bad Valve #43 (sticking open). Figure 33 – VALVE #43 Location LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 200 P/N 490292 Rev. A...
Page 205 TWO (2) possible bad components: 1) Bad Actuator-Test Board OR 2) Bad Valve #43 (sticking closed). NOTE! When troubleshooting is complete be sure to return the Flow Pump’s connector to distribution board; position” P21- Flow-P”; 2008T Troubleshooting Guide Page 201 P/N 490292 Rev. A...
Page 206 TROUBLESHOOTING VALVE ERRORS IN CLEANING PROGRAMS IF Valve Error EVER = 1 LONGER THAN two (2) seconds: Turn the machine OFF then page 207 proceed to , procedure number CLEAN- 7.0.0. 2008T Troubleshooting Guide Page 202 P/N 490292 Rev. A...
Page 207 WITHOUT LOOKING AWAY, watch Valve #30’s AND #29’s ‘dots’ again for four (4) FULL minutes. Do they BOTH EVER turn WHITE again, at the SAME TIME, for more than thirty (30) seconds? 2008T Troubleshooting Guide Page 203 P/N 490292 Rev. A...
Page 208 Assuming neither alarm EVER occurs, allow to reach 0:00! c) Watch until if a “Flow Recirc Error 1” occurs OR until if the program completes! TWO (2) possible scenarios (next page): 2008T Troubleshooting Guide Page 204 P/N 490292 Rev. A...
Page 209 Valve #29’s g) Push hard on the syringe plunger while watching OUTPUT tubing. Resistance is normal! If Valve #29 is sticking open you will see air moving ALL THE WAY through it? 2008T Troubleshooting Guide Page 205 P/N 490292 Rev. A...
Page 210 #29’s OUTPUT tubing. Do you see air moving through Valve #29? Air moving through Valve #29! Valve #29 is bad (sticking open). Air IS NOT moving through Valve #29! The Actuator-Test Board is bad! LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 206 P/N 490292 Rev. A...
Page 211 , for five (5) minutes. If it = 1 for longer than two (2) seconds the repair solved the problem HOWEVER, if (and ONLY if) a Flow Error reoccurs see page 169 (ABOVE) procedure number CLEAN- 1.0.5 2008T Troubleshooting Guide Page 207 P/N 490292 Rev. A...
Page 212 ENSURE the terminals show no signs of ‘green’ corrosion c) If a problem was found (and repaired) this may have solved the problem. If a problem was NOT located see procedure number CLEAN- 7.4.0 (page 209). 2008T Troubleshooting Guide Page 208 P/N 490292 Rev. A...
Page 213 1) Bad Actuator-Test Board OR; 2) Bad Actuator cable OR; 3) Bad distribution board. Valve Error REMAINS = 0. You may have solved the Valve Error problem above. If (and ONLY if) a Flow Error reoccurs see (ABOVE) procedure number CLEAN- 1.0.5 page 169 2008T Troubleshooting Guide Page 209 P/N 490292 Rev. A...
Page 214 Figure 34 – Distribution Board c) Before continuing to procedure number TSV- 2.0.0 (page 212), refer to Figure 35 (page 211) OR NOTED Figure 36 (page 211) to LOCATE the valve. 2008T Troubleshooting Guide Page 210 P/N 490292 Rev. A...
Page 215 Figure 35 – Hydraulics Top View Figure 36 – Hydraulics Rear View 2008T Troubleshooting Guide Page 211 P/N 490292 Rev. A...
Page 216 Between 40 and 100 Ώ? Between 40 and 100 Ω! The valve’s wiring harness is bad. Less than 40 Ω OR more than 100 Ω! The valve’s solenoid is bad. 2008T Troubleshooting Guide Page 212 P/N 490292 Rev. A...
Page 217 IF (and ONLY if) a resistor plug is ALREADY in place: See procedure number (page 214). 2) IF a resistor plug IS NOT in place: See parts a THROUGH e next page: 2008T Troubleshooting Guide Page 213 P/N 490292 Rev. A...
Page 218 Turn the machine on and return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’)! c) From the Home screen, set [Dialysate Flow] to 300 ml/min and press ‘Enter’. d) See procedure number VE- 1.0.2 (page 215). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 214 P/N 490292 Rev. A...
Page 219 The Balancing Chamber Valve ‘dots’ cycle! Valve #25 OR its blue wire harness is bad! To LOCATE Valve #25 refer to Figure 36 (page 211). No All Balancing Chamber Valve ‘dots’ REMAIN white! Leaving the shunt door open, TWO (2) possible scenarios next page: 2008T Troubleshooting Guide Page 215 P/N 490292 Rev. A...
Page 220 Dialysis Program in between, until VERR remains = 0 for ten (10) minutes indicating the last component swapped in is the Component List: 1) Actuator-Test Board; 2) Actuator Cable; 3) Distribution board 2008T Troubleshooting Guide Page 216 P/N 490292 Rev. A...
Page 221 No VERR DOES NOT increase! Return the Air Sensor’s connector to it distribution board page position. A valve error is not occurring at this time! If a Flow Error reoccurs proceed to procedure number 2.0.0! 2008T Troubleshooting Guide Page 217 P/N 490292 Rev. A...
Page 222 VE- 5.0.0 (page 219). 2) IF V31, V34, V36 AND V37 are REMAINING blue: The problem is in Balancing Chamber Valve page 221 Cycle 2! Proceed to , procedure number 6.0.0. 2008T Troubleshooting Guide Page 218 P/N 490292 Rev. A...
Page 223 The Balancing Chamber Valves begin to cycle between white and blue! Valve #35 OR its blue wire harness is bad. No Valves do NOT cycle! See procedure number VE- 5.0.3 (page 220). 2008T Troubleshooting Guide Page 219 P/N 490292 Rev. A...
Page 224 Dialysis Program in between, until VERR remains = 0 for ten (10) minutes indicating the last component swapped in is the problem. Component List 1) Actuator-Test Board; 2) Actuator Cable; 3) Distribution board LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 220 P/N 490292 Rev. A...
Page 225 Watch the Balancing Chamber Valve ‘dots’ for forty-five (45) seconds. Do they begin to cycle between white and blue? The Balancing Chamber Valves begin to cycle! Valve #36 OR its blue wire harness is bad. Valves do NOT cycle! See procedure number VE- 6.0.3 (page 222). 2008T Troubleshooting Guide Page 221 P/N 490292 Rev. A...
Page 226 Dialysis Program in between, until VERR remains = 0 for ten (10) minutes indicating the last component swapped in is the problem. Component List 1) Actuator-Test Board; 2) Actuator Cable; 3) Distribution boaroard LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 222 P/N 490292 Rev. A...
Page 227 Component List: Swap in each, one at a time, returning to Dialysis Program in between, until VERR remains = 0 for 10 minutes indicating the last component swapped in is the problem! 1) Actuator-Test Board; 2) Actuator Cable; 3) Distribution board 2008T Troubleshooting Guide Page 223 P/N 490292 Rev. A...
Page 228 Watching for one (1) minute, does the flow indicator’s ’bob’ EVER rise, at least ¼ way up, in the sight tube? page 230 ‘Bob’ moving! Proceed to , procedure number VEC- 2.0.0 ‘Bob’ NOT MOVING! See procedure number VEC- 1.1.0 (page 225). 2008T Troubleshooting Guide Page 224 P/N 490292 Rev. A...
Page 229 Figure 35 (page 211)). Does NOT cycle! A) Return valve #24 to the distribution board; B) NOTE ONLY page 210 VALVE #24 will be checked and proceed to TROUBLESHOOTING A VALVE 2008T Troubleshooting Guide Page 225 P/N 490292 Rev. A...
Page 230 Yes Very little resistance is encountered! Valve #29 is okay! See procedure number VEC- 1.3.0 (page 227). No Significant resistance when pushing! NOTE ONLY VALVE #29 will be checked and page 210 proceed to TROUBLESHOOTING A VALVE 2008T Troubleshooting Guide Page 226 P/N 490292 Rev. A...
Page 231 Less than 300 ml! ENSURING the machine was in Heat Disinfect OR Rinse see parts a THROUGH c below: DO NOT a) Return the dialyzer connector to the shunt but close the door. Parts b and c next page 2008T Troubleshooting Guide Page 227 P/N 490292 Rev. A...
Page 232 ENSURE Flow Pump Pressure (gauge at Flow Pump) is still PEAKING to between 34 and 38 psi. c) If Loading AND Flow Pressure are good, THREE (3) possible bad components: 1) Bad Actuator-Test Board OR 2) Bad Actuator Cable OR 3) Multiple bad balancing chamber valves. 2008T Troubleshooting Guide Page 228 P/N 490292 Rev. A...
Page 233 Heat Disinfect OR Rinse; D) If a Flow Error reoccurs return to (ABOVE) procedure number CLEAN- 1.2.2 (page 172). ONLY page 210 No ‘Bob’ not moving! NOTE VALVE #25 will be checked and proceed to TROUBLESHOOTING A VALVE LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 229 P/N 490292 Rev. A...
Page 234 Valve #39 IS NOT opening! FOUR (4) possible bad components: 1) Bad Actuator- Test Board OR; 2) Bad Valve #39 (see Figure above) OR; 3) Bad ACTUATOR cable OR; 4) Bad distribution board. 2008T Troubleshooting Guide Page 230 P/N 490292 Rev. A...
Page 235 Valve Error = 0 OR ‘blinks’ to 1 for less than one second! Proceed to TROUBLESHOOTING VALVE ERRORS IN DIALYSIS PROGRAM page 711 No Valve Error = 1 LONGER THAN two (2) seconds! Proceed to Section 2008T Troubleshooting Guide Page 231 P/N 490292 Rev. A...
Page 236: Section 4 - Temperature Problems
From the Home screen, set [Dialysate Flow]* to 800 ml/min and press ‘Enter’. If [Dialysate Flow] is blinking flow is off! Flow MUST be on! d) See procedure number T- 1.0.0 (page 233). 2008T Troubleshooting Guide Page 232 P/N 490292 Rev. A...
Page 237 SECTION 1 - FLOW ERRORS IN DIALYSIS PROGRAM No Flow Error ALWAYS = 0! See parts a THROUGH c below: a) Return the concentrate connnectors to their rinse ports. Parts b and c next page 2008T Troubleshooting Guide Page 233 P/N 490292 Rev. A...
Page 238 Instead connect to a jug of known good liquid bicarb! b) With “Select Program” remaining up, see procedure number T- 1.0.3 (page 235). NOTE! Temperature problems may cause the bibag system to seemingly malfunction. 2008T Troubleshooting Guide Page 234 P/N 490292 Rev. A...
Page 239 : The heater is good! See procedure number 1.0.4 (page 236). 2) ALL OTHER scenarios (possibly about 20 Ω or “OL”): The heater* is bad! *To LOCATE the heater refer to Figure 28 (page 140). 2008T Troubleshooting Guide Page 235 P/N 490292 Rev. A...
Page 240 IF in Heat Disinfect: A) Return to Heat Disinfect; B) Allow up to thirty (30) minutes. C) If the problem reoccurs, before continuing to part D, put the machine in RINSE for fifteen (15) minutes to cool it down rapidly; D) See procedure number T- 1.0.6 (page 237). 2008T Troubleshooting Guide Page 236 P/N 490292 Rev. A...
Page 241 : See procedure number T- 1.0.7 (page 239). 2) IF in Heat Disinfect : Return to Heat Disinfect and allow up to thirty (30) minutes. TWO (2) possible scenarios next page: 2008T Troubleshooting Guide Page 237 P/N 490292 Rev. A...
Page 242 See parts a AND b below: a) To cool the machine quickly, place it into RINSE for fifteen (15) minutes! b) See procedure number T- 1.0.7 (page 239). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 238 P/N 490292 Rev. A...
Page 243 Scenario #1: IF (and ONLY if) remains less than 35.1° C: Proceed to , procedure number 1.0.142. Scenario #2: IF EVER more than 35.1° C: See procedure number T- 1.0.8 (page 240). 2008T Troubleshooting Guide Page 239 P/N 490292 Rev. A...
Page 244 Per the Figure (above, right), avoiding VACANT position #4, place the 34° C (6.808 KΩ) plug, from the FOUR-RESISTOR SET, into the distribution board position from the left, “MON-NTC”. c) Is the screen’s [Pre-Temperature Reference] between 64 and 76 (Yes or No)? 2008T Troubleshooting Guide Page 240 P/N 490292 Rev. A...
Page 245 COMPONENT LIST: 1) Actuator-Test Board*; 2) Sensor Board*; 3) Functional Board*; 4) Motherboard* * To LOCATE these boards refer to Figure 4A (page 10) 2008T Troubleshooting Guide Page 241 P/N 490292 Rev. A...
Page 246 To LOCATE these boards refer to Figure 4A (page 10) With the Functional board, to prevent “Cond Offset Failure”, place the machine into T and C Mode (refer to OPERATING MODES, page 19)) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 242 P/N 490292 Rev. A...
Page 247 At the bottom of the screen, press the ‘Dialysate’ tab (Figure right). b) If necessary, adjust the Alarm Limits until ‘Actual’ Conductivity is CENTERED between them. c) Press ‘Enter’! Is the [Conductivity] window white? 2008T Troubleshooting Guide Page 243 P/N 490292 Rev. A...
Page 248 ENSURE the shunt door is CLOSED! b) ENSURE the [Temperature] AND [Conductivity] windows are NOT RED! c) If ‘bob’ still is not moving AND Valve #24’s ‘dot’ is blue there may be masked Flow Error. 2008T Troubleshooting Guide Page 244 P/N 490292 Rev. A...
Page 249 Turn the Heater Switch OFF then see procedure number T- 1.0.146 (page 246 2) IF ALWAYS less than 100.0 volts AC: Leaving page NTC #2 unplugged till instructed, proceed to , procedure number 2.0.0. 2008T Troubleshooting Guide Page 245 P/N 490292 Rev. A...
Page 250 IF (and ONLY if) [Temperature] increases to 35.1º C OR more: Problem solved! NTC #2 may not have been connected properly. Scenario #2: IF [Temperature] does DOES NOT increase to 35.1º C OR more: See procedure number T- 1.0.155 (page 247). 2008T Troubleshooting Guide Page 246 P/N 490292 Rev. A...
Page 251 IF (and ONLY if) between 35.1 and 38.9 °C: ENSURING the [Temperature] window is pale yellow/white, see procedure number T- 1.0.17 (page 248). page 320 2) IF less than 35.1 OR more than 38.9 °C: Proceed to , procedure number 7.0.0. 2008T Troubleshooting Guide Page 247 P/N 490292 Rev. A...
Page 252 If necessary, adjust the Limits until the ‘Actual’ Conductivity CENTERED is between them. c) Press ‘Enter’! d) Allow three (3) minutes OR until if the [Conductivity] window turns white. TWO (2) possible scenarios next page: 2008T Troubleshooting Guide Page 248 P/N 490292 Rev. A...
Page 253 From the Home screen, ENSURE the [Temperature] AND [Conductivity] windows are pale yellow/white. b) Call debug screen 0. If Valve #24’s ‘dot’ is still blue AND the ‘bob’ still is not moving there may be masked Dialysate Flow Error. 2008T Troubleshooting Guide Page 249 P/N 490292 Rev. A...
Page 254 (ABOVE) procedure number T- 1.0.21 (page 250). Measured temperature continues to be unstable. Watch the meter for five (5) more minutes. THREE (3) possible scenarios 1) or 2) or 3) next page: 2008T Troubleshooting Guide Page 250 P/N 490292 Rev. A...
Page 255 Using a calibrated temperature meter ENSURE the incoming water (from the RO) is less than 35.0º C. page 259 d) If (and ONLY if) incoming water is less than 35.0° C proceed to procedure number 1.3.40. 2008T Troubleshooting Guide Page 251 P/N 490292 Rev. A...
Page 256 If a 274 Ω plug was previously placed at the Cond Cell’s distribution board position, “X7, COND”, remove it and return the Cond Cell’s connector. page 278 b) Proceed to , procedure number 1.8.0. 2008T Troubleshooting Guide Page 252 P/N 490292 Rev. A...
Page 257 Is the machine’s [Temperature] window within +/- 0.3 of the meter’s reading? Within +/- 0.3° C of each other! See procedure number T- 1.0.28 (page 254). page 320 NOT within +/- 0.3° C of each other! Proceed to , procedure number 7.0.0. 2008T Troubleshooting Guide Page 253 P/N 490292 Rev. A...
Page 258 To prevent damage, turn the machine OFF! d) Open the card cage. e) For part f, the Functional board is the 3 board from the right! Parts f through i next page 2008T Troubleshooting Guide Page 254 P/N 490292 Rev. A...
Page 259 DO NOT continue! 2) IF a temperature problem reoccurs: The BTM MAY be bad. Check its dip switch settings per its Operator’s Manual. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 255 P/N 490292 Rev. A...
Page 260 Figure right, unplug the connector from the distribution board position from the left, “MON-NTC”. This is temperature monitor NTC #3. b) Call debug screen 4. Is TEMP (lower left) LESS THAN 0.3? 2008T Troubleshooting Guide Page 256 P/N 490292 Rev. A...
Page 261 ; 5) Distribution board; 6) Motherboard To LOCATE these boards refer to Figure 4A (page 10). To prevent “Cond Offset Failure” place the machine into T and C Mode (refer to OPERATING MODES, page 19). 2008T Troubleshooting Guide Page 257 P/N 490292 Rev. A...
Page 262 (page 259). The old NTC #3 is probably okay! NEVER exceeds 39.0° C! The original problem (High Temperature) is no longer occurring HOWEVER, see (ABOVE) procedure number T- 1.0.8 (page 240). 2008T Troubleshooting Guide Page 258 P/N 490292 Rev. A...
Page 263 2) IF TEMP is less than 3.0: See parts A and B below: Replace NTC#2* it with a known good. *To LOCATE NTC #2 refer to Figure 42 (page 236). See procedure number T- 1.3.70 (page 260). 2008T Troubleshooting Guide Page 259 P/N 490292 Rev. A...
Page 264 Press ‘Enter’ twice to activate the [Monitor Reference] data box. It turns bright yellow. h) IGNORING the external meter adjust the [Monitor Reference] data box to 34.0° C! Press and release ‘Enter’ twice to save the calibration. See procedure number T- 1.3.90 (page 261). 2008T Troubleshooting Guide Page 260 P/N 490292 Rev. A...
Page 265 To LOCATE these boards refer to Figure 4A (page 10) To prevent “Cond Offset Failure” place the machine into T and C Mode (refer to OPERATING MODES (page 19)) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 261 P/N 490292 Rev. A...
Page 266 Turn the machine on and return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’)! h) With NTC #3 remaining unplugged, call the Home screen. Is [Temperature] less than 30.0° C now? 2008T Troubleshooting Guide Page 262 P/N 490292 Rev. A...
Page 267 ; 5) Distribution board; 6) Motherboard. To LOCATE these boards refer to Figure 4A (page 10). To prevent “Cond Offset Failure” place the machine into T and C Mode (refer to OPERATING MODES (page 19)). 2008T Troubleshooting Guide Page 263 P/N 490292 Rev. A...
Page 268 -10 inHg the last component swapped in is the problem. COMPONENT LIST: 1) Actuator-Test Board 2) Valve #39*; 3) ACTUATOR cable; 4) Distribution board. * To LOCATE Valve #39 refer to the Figure previous page 2008T Troubleshooting Guide Page 264 P/N 490292 Rev. A...
Page 269 “TEMP OVER 95 DEGREES” HAS NOT reoccured see procedure number T- 1.5.3 (page 266). IF the result is two (2) or less i.e. STABLE: The problem is not occurring at this time! 2008T Troubleshooting Guide Page 265 P/N 490292 Rev. A...
Page 270 THEN see procedure number T- 1.5.3.10 (page 267). Less than two (2.0)! For future use, NOTE METER STABILITY is less than two (2.0) THEN see procedure number T- 1.5.3.10 (page 267). 2008T Troubleshooting Guide Page 266 P/N 490292 Rev. A...
Page 271 To LOCATE NTC #3 refer to Figure 42 (page 236) To LOCATE the boards refer to Figure 4A (page 10) Calibrate Temp Sensor AND Temp Control AND Cond Cells BEFORE testing these components 2008T Troubleshooting Guide Page 267 P/N 490292 Rev. A...
Page 272 If (and ONLY if) you return to procedure number T- 1.5.4 replace the Functional Board* and perform all calibrations. *To LOCATE the board refer to Figure 4A (page 10) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 268 P/N 490292 Rev. A...
Page 273 C) Remove the resistor plug and return NTC #3’s connector to the distribution board position from the left, “MON-NTC”. D) BEFORE continuing to part E (next page), place the machine into RINSE for fifteen (15) minutes to cool it down rapidly. 2008T Troubleshooting Guide Page 269 P/N 490292 Rev. A...
Page 274 Cells. After the calibrations are complete continue to L. page 265 L) Return to , procedure number T- 1.5.1 to see if the new board fixed the problem. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 270 P/N 490292 Rev. A...
Page 275 IF (and ONLY if) 5V HI = 5.3 OR MORE AND / OR 24V = 28.0 OR MORE: Return to part H above. IF 5V HI REMAINS LESS THAN 5.3 AND 24V HI REMAINS LESS THAN 28.0: The last component ‘swapped in’ solved the high voltage problem. 2008T Troubleshooting Guide Page 271 P/N 490292 Rev. A...
Page 276 [Temperature] is stable! The last component fixed the problem. Calibrate the machine as instructed per Appendix B (page 758). No [Temperature] remains unstable! Repeat above parts C through F until [Temperature] remains stable! LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 272 P/N 490292 Rev. A...
Page 277 H) Perform FOUR (4) calibrations: Cal 1) Voltage Detection; Cal 2) Temp Sensor; Cal 3) Temp Control; Cal 4) Cond Cells. After the calibrations see part I. Return to (ABOVE) procedure number T- 1.5.1 (page 265) to see if the new board fixed the problem. 2008T Troubleshooting Guide Page 273 P/N 490292 Rev. A...
Page 278 Read before performing! Return to (ABOVE) procedure number T- 1.5.1 (page 265) to see if the new board fixed the problem. If (and ONLY if) you return to procedure number 1.5.677 the motherboard may be bad. 2008T Troubleshooting Guide Page 274 P/N 490292 Rev. A...
Page 279 Turn the machine OFF! b) Replace NTC #3* with a known good.* To LOCATE NTC #3 refer to see Figure 42 (page 236). page 320 c) Proceed to , procedure number 7.0.0. 2008T Troubleshooting Guide Page 275 P/N 490292 Rev. A...
Page 280 Incoming water more than 20.0° C! The heater* may be bad. *To LOCATE the heater refer Figure 28 (page 140). Incoming water is less than 20.0°C! Too low! AFTER this problem is corrected the Temperature problem may not exist! LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 276 P/N 490292 Rev. A...
Page 281 2) IF BETWEEN 35.1 and 38.9° C: A Temperature problem is not present at THIS time. To check page 240 possible intermittent temperature problems proceed to , procedure number 1.0.8. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 277 P/N 490292 Rev. A...
Page 282 Place the ‘X’ in the “No” box and press ‘Enter’. The ‘X’ turns blue. Post a note that ‘Temp Comp’ is off then see procedure number T- 1.8.2 (page 279). Temp Comp = No! See procedure number T- 1.8.2 (page 279). 2008T Troubleshooting Guide Page 278 P/N 490292 Rev. A...
Page 283 More than 20° C! See procedure number T- 1.8.5 (page 280). Less than 20.0° C! Incoming water temperature is too low! Once this problem is fixed, most likely, temperature can be calibrated. 2008T Troubleshooting Guide Page 279 P/N 490292 Rev. A...
Page 284 (page 236) To LOCATE the board, refer to Figure 4A (page 10) To prevent “Cond Offset Failure”, place the machine into T and C Mode (refer to OPERATING MODES (page 19)) 2008T Troubleshooting Guide Page 280 P/N 490292 Rev. A...
Page 285 Figure 43 – Power Logic Cable X2 / Pin 6 pin 6 Measure from the solder (rear) side of the X2 cable, at (TOP row, three pins from the REAR of the machine). 9.5 volts DC OR MORE? 2008T Troubleshooting Guide Page 281 P/N 490292 Rev. A...
Page 286 T5 LESS THAN 20.0 volts DC*! See procedure number T- 2.0.2 (page 283). page 285 T5 between 20.0 and 28.0 volts DC*! Proceed to , procedure number 2.0.5. * Pay attention to the meter’s units! 2008T Troubleshooting Guide Page 282 P/N 490292 Rev. A...
Page 287 T- 2.0.3 PIN 7 IS 4.0 VOLTS OR MORE All card cage signals appear to be good. Set your meter AC voltage (~ V, V b) NTC #2 remains unplugged till instructed. Parts c and d next page 2008T Troubleshooting Guide Page 283 P/N 490292 Rev. A...
Page 288 9.6 volts DC see procedure number T- 2.2.0 (page 292). If the T5 measurement is more than 2.0 volts DC see procedure number T- 2.0.5 (page 285). 2008T Troubleshooting Guide Page 284 P/N 490292 Rev. A...
Page 289 4.0 volts OR MORE! Proceed to , procedure number 2.1.0. Pin 7 is LESS THAN 4.0 volts! See procedure number T- 2.0.6 (page 286). Figure 45 - Power Logic Board X2 / Pin 7 2008T Troubleshooting Guide Page 285 P/N 490292 Rev. A...
Page 290 To LOCATE these boards refer to Figure 4A (page 10) To prevent a “Cond Offset Failure” alarm place the machine into T and C Mode (refer to OPERATING MODES (page 19)) 2008T Troubleshooting Guide Page 286 P/N 490292 Rev. A...
Page 291 (inside the card cage) with known good. *It is a good idea to check diode 17 on the new Power Control board. b) After BOTH boards are replaced, leaving NTC #2 unplugged, see procedure number T- 2.1.4 (page 288). 2008T Troubleshooting Guide Page 287 P/N 490292 Rev. A...
Page 292 LESS THAN two (2.0) volts DC? page 291 T5 LESS THAN 2.0 volts! Proceed to , procedure number T- 2.1.8. T5 between 2.0 and 28.0 volts! See procedure number T- 2.1.6 (page 289). 2008T Troubleshooting Guide Page 288 P/N 490292 Rev. A...
Page 293 REAR of the machine). 4.0 volts DC or MORE now? Pin 7 is more than 4.0 volts. See procedure number T- 2.1.7 (page 290). page 286 No Pin 7 is 3.9 volts OR LESS! See (ABOVE) procedure number T- 2.0.6 2008T Troubleshooting Guide Page 289 P/N 490292 Rev. A...
Page 294 Yes T5 LESS THAN 2.0 volts! The new component fixed the problem T5 between 2.0 and 28.0 volts! Repeat parts a through d until T5 is LESS than 2.0 volts DC. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 290 P/N 490292 Rev. A...
Page 295 IF (and ONLY if) 9.6 volts DC OR MORE: Proceed to , procedure number 2.6.0. 2) IF LESS THAN 9.6 volts DC: See procedure number T- 2.2.0 (page LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 291 P/N 490292 Rev. A...
Page 296 Power Logic Board is bad but the ‘heater off’ problem still exists. Return to , procedure number T- 2.0.1 to check other relevant signals. 2) IF less than 9.5 volts DC: The signal continues to be ‘bad’! See procedure number T- 2.2.1 (page 293). 2008T Troubleshooting Guide Page 292 P/N 490292 Rev. A...
Page 297 Board is probably good! See parts a THROUGH d below: CAUTION! Turn the machine OFF! b) Set the volt meter to measure RESISTANCE (Ω). Measurement(s) will be taken at the SENSOR BOARD! Parts c and d next page 2008T Troubleshooting Guide Page 293 P/N 490292 Rev. A...
Page 298 More than 12,000 Ω. TWO (2) possible bad components; 1) Bad Sensor Board cable OR; 2) Bad distribution board. The Sensor Board is bad Figure 46 – Sensor Board / NTC #2 Check 2008T Troubleshooting Guide Page 294 P/N 490292 Rev. A...
Page 299 CHECK #2: Inspect the cable’s entire length. If damage is located replace the cable as this may be the problem! d) See procedure number T- 2.6.2 (page 296). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 295 P/N 490292 Rev. A...
Page 300 Burning located! Replace BOTH the Power Control Board AND the Triac*. *To LOCATE the Triac refer to the Figure below. No burning! See procedure number T- 2.6.5 (page 297). Figure 49 – TRIAC LOCATION 2008T Troubleshooting Guide Page 296 P/N 490292 Rev. A...
Page 301 E) BOTH measurements LESS THAN 2.0 Yes BOTH LESS than 2.0 Ω! The Heater Switch is OKAY! See procedure number T- 2.6.6 (page 298). One OR both MORE THAN 2.0 Ω! The Heater Switch is bad. 2008T Troubleshooting Guide Page 297 P/N 490292 Rev. A...
Page 302 Slide the power supply into the cabinet but do not bolt it in yet! d) For now all Power Supply heater components are checking okay. See procedure number T- 2.6.8 (page 299). 2008T Troubleshooting Guide Page 298 P/N 490292 Rev. A...
Page 303 Component List: 1) 20-pin (X2) Power Logic cable; 2) Triac (see Figure below); 3) Power Control board (inside the power supply). 2008T Troubleshooting Guide Page 299 P/N 490292 Rev. A...
Page 304 2) IF more than 100.0 volts AC: See parts a AND b below: a) Return NTC #2’s connector to the distribution board position from the left “CON-NTC”. b) See procedure number T- 3.0.2 (page 301). 2008T Troubleshooting Guide Page 300 P/N 490292 Rev. A...
Page 305 Place the machine into RINSE until it finishes i.e.[Remaining Time] = 0:00. c) Return to Heat Disinfect! ENSURING [Remaining Prerinse Time] = 0:00 is there drain flow now (Yes or No)? 2008T Troubleshooting Guide Page 301 P/N 490292 Rev. A...
Page 306 The “Cover is Open” banner appears! A “Flow Recirc Error” may occur but MUST go away within forty five (45) seconds! g) ENSURING the flow indicator’s ‘bob’ is moving up and down, see procedure number T- 3.0.6 (page 303). 2008T Troubleshooting Guide Page 302 P/N 490292 Rev. A...
Page 307 To avoid damage DO NOT leave the machine. The external meter MUST NOT be allowed to go higher than 95° C. b) Watch the external meter for up to fifteen (15) minutes OR until if it achieves more than 80° 2008T Troubleshooting Guide Page 303 P/N 490292 Rev. A...
Page 308 80° C or more. When (and NOT until) the meter reaches 80° C or more see procedure number T- 3.0.9 (page 305). 2008T Troubleshooting Guide Page 304 P/N 490292 Rev. A...
Page 309 IF the [Temperature] display does NOT reach 80° C: Repeat procedure number T- 3.0.9 (page 305) parts a THROUGH h until the [Temperature] display does reach 80° C. 2008T Troubleshooting Guide Page 305 P/N 490292 Rev. A...
Page 310 1) IF (and ONLY if) more than 1.0 volts DC: See procedure number T- 4.0.1 (page 307). page 310 2) IF less than 1.0 volts DC: Proceed to , procedure number 4.3.0. Figure 50 – Power Logic Board X2 / Pin 6 2008T Troubleshooting Guide Page 306 P/N 490292 Rev. A...
Page 311 2) IF less than 10.0 volts AC: Problem solved! The previous Sensor Board is bad. Perform parts A through C below: A) Return to Service Mode → Options → Hardware Options. B) Set T and C mode to “No”. C) Perform ALL calibrations. 2008T Troubleshooting Guide Page 307 P/N 490292 Rev. A...
Page 312 ENSURE the meter was set to resistance (Ω) AND its black lead was connected to chassis ground If not, repeat procedure number T- 4.0.4 (page 308). d) TWO (2) possible bad components: 1) Sensor Board* cable OR; 2) Distribution board. 2008T Troubleshooting Guide Page 308 P/N 490292 Rev. A...
Page 313 *NOTE! The Sensor Board cable can be checked! NOTE that one (1) NTC #2 connection will page 569 be checked and proceed to SECTION 17- CHECKING THE SENSOR BOARD CABLE. 2008T Troubleshooting Guide Page 309 P/N 490292 Rev. A...
Page 314 CAUTION! The Triac’s wires are position sensitive! Plugging into the wrong terminal can damage the Power Control board or the new Triac Figure 52 – Solder Side Power Control Board / Triac Wiring 2008T Troubleshooting Guide Page 310 P/N 490292 Rev. A...
Page 315 Less than 10 volts! See parts a through c below: Press the [TEMP DAC] window and set it to “130”! b) Save the calibration. page 320 c) Proceed to , procedure number 7.0.0. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 311 P/N 490292 Rev. A...
Page 316 The Triac* is bad. *To LOCATE the Triac refer to the Figure below. No Electrocution hazard if NOT unplugged before continuing! The Power Control Board (inside the power supply) is bad. HEATER TRIAC LOCATION (inside the power supply) 2008T Troubleshooting Guide Page 312 P/N 490292 Rev. A...
Page 317 6 pins from the rear of the machine). Figure 53 – NTC #3 Checks g) Figure right, reading the meter’s numeric AND Ω units display LESS than 300 (Yes or No)? 2008T Troubleshooting Guide Page 313 P/N 490292 Rev. A...
Page 318 TWO-RESISTOR SET, to the distribution board position from the left, “MON-NTC”. C) Return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’). page 315 D) Proceed to , procedure number 5.0.3. 2008T Troubleshooting Guide Page 314 P/N 490292 Rev. A...
Page 319 D) Return to Dialysis Program (“Select Program → ‘Dialysis’ → ‘Enter’). E) Call debug screen 4. If TEMP is now between 4.0 and 6.0 the last component swapped in was the problem. If NOT return to part C. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 315 P/N 490292 Rev. A...
Page 320 IF (and ONLY if) Flow Error EVER = 1: Proceed to SECTION 1 - FLOW ERRORS IN DIALYSIS PROGRAM. 2) IF Flow Error REMAINS = 0: See procedure number T- 6.2.0 (page 317) 2008T Troubleshooting Guide Page 316 P/N 490292 Rev. A...
Page 321 TESTING FOR A LEAKING BALANCING CHAMBER DIAPHRAGM. b) If a torn balancing chamber diaphragm was not located in part a see procedure number T- 6.6.0 (page 318). See procedure number T- 6.6.0 (page 318). 2008T Troubleshooting Guide Page 317 P/N 490292 Rev. A...
Page 322 , to perform SECTION 19 - TESTING FOR A LEAKING BALANCING CHAMBER DIAPHRAGM. b) If leaking diaphragm was not located in part a, turn the machine OFF! Parts c and d next page 2008T Troubleshooting Guide Page 318 P/N 490292 Rev. A...
Page 323 To LOCATE the board refer to Figure 4A (page 10) To LOCATE refer to Figure 28 (page 140); To LOCATE the Heater Triac REFER to the Figure at the bottom of page 312 2008T Troubleshooting Guide Page 319 P/N 490292 Rev. A...
Page 324 Between 157 and 169! ‘Sharply’ press ‘Enter’ then see STEP #3 (page 321). No NOT between 157 and 169! ENSURE the 41° C plug is placed properly at the position from the left! If okay, see procedure number T- 7.1.0 (page 321). 2008T Troubleshooting Guide Page 320 P/N 490292 Rev. A...
Page 325 COMPONENT LIST: 1) Actuator-Test Board*; 2) Sensor Board*; 3) Functional Board*; 4) Sensor Board cable; 5) Distribution board; 6) Motherboard*. * To LOCATE these boards refer to Figure 4A (page 10) 2008T Troubleshooting Guide Page 321 P/N 490292 Rev. A...
Page 326 Yes Place the ‘X’ in the “No” box and press ‘Enter’. The ‘X’ turns blue. Post a note that ‘Temp Comp’ is off THEN see procedure number T- 7.2.1 (page 323). Temp Comp = No, See procedure number T- 7.2.1 (page 323). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 322 P/N 490292 Rev. A...
Page 327 Press [TEMP DAC], it turns bright yellow. b) Set [TEMP DAC] to “140”. c) ‘Sharply’ press ‘Enter’ ONCE. [TEMP DAC] MUST be pale yellow/white (NOT gray). d) See procedure number T- 7.2.2 (page 324). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 323 P/N 490292 Rev. A...
Page 328 37.0º C see part d. If more than 37.0° C incoming water is too high and this may be the problem. d) Return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’)! page 259 e) Proceed to , procedure number 1.3.40. 2008T Troubleshooting Guide Page 324 P/N 490292 Rev. A...
Page 329 Board cable; 5) Functional Board** (possibly IC20). * To LOCATE NTC #3 refer to Figure 42 (page 236) ** To LOCATE these boards refer to Figure 4A (page 10) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 325 P/N 490292 Rev. A...
Page 330 Read before performing! return to (ABOVE) page 323 page 275 procedure number T- 7.2.1 ). If (and ONLY if) you return here see proceed to procedure number 1.7.0. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 326 P/N 490292 Rev. A...
Page 331 (page 328). a) Turn the machine OFF! b) Turn the machine on and return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’). page 316 c) Proceed to , procedure number 6.0.0. 2008T Troubleshooting Guide Page 327 P/N 490292 Rev. A...
Page 332 (page 10) ** To LOCATE the heater refer Figure 28 (page 140) *** To LOCATE the Heater Triac REFER to the Figure at the bottom of page 312. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 328 P/N 490292 Rev. A...
Page 333 (see COMPONENT LIST below), one at a time, with known good then return to (ABOVE) procedure number T- 7.2.1 (page 323) to test each new component. COMPONENT LIST: 1) NTC #3*. *To LOCATE NTC #3 refer Figure 42, page 236); 2) Functional Board. 2008T Troubleshooting Guide Page 329 P/N 490292 Rev. A...
Page 334 ‘Sharply’ press ‘Enter’ to return [TEMP DAC] to pale yellow / white. It must NOT turn gray until the meter consistently cycles to a high of between 36.9 and 37.1° C. c) Repeat procedure number T- 7.6.5 (page 330). 2008T Troubleshooting Guide Page 330 P/N 490292 Rev. A...
Page 335: Temp Over 95 Degrees" In Heat Disinfect
T- 7.2.1 (page 323) to test each new component. COMPONENT LIST: 1) NTC #3 ; 2) Functional Board. To LOCATE NTC #3 refer to Figure 42 (page 236) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 331 P/N 490292 Rev. A...
Page 336 Replace NTC #3* with a known good! *To LOCATE NTC #3 refer to Figure 42 (page 236). b) Return to (ABOVE) procedure number T- 7.2.1 (page 323). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 332 P/N 490292 Rev. A...
Page 337 (KΩ) range? Return to (ABOVE) procedure number T- 7.2.1 (page 323). Replace NTC #2 with a tested known good then return to (ABOVE) procedure number T- 7.2.1 (page 323). 2008T Troubleshooting Guide Page 333 P/N 490292 Rev. A...
Page 338 5.998 KΩ 37.6 5.724 KΩ 5.849 KΩ 5.974 KΩ 37.7 5.700 KΩ 5.825 KΩ 5.950 KΩ 37.8 5.676 KΩ 5.801 KΩ 5.926 KΩ 37.9 5.652 KΩ 5.777 KΩ 5.902 KΩ 38.0 2008T Troubleshooting Guide Page 334 P/N 490292 Rev. A...
Page 339 If air is seen check the connector(s). K) Call the Home screen. WITHOUT LOOKING AWAY, watch [Temperature] [Temperature] AND [Conductivity] for one (1) minute. Based first on TWO (2) possible scenarios next page: 2008T Troubleshooting Guide Page 335 P/N 490292 Rev. A...
Page 340 Connector door is shown closed. Firmly connect to JUGS* of known good** bicarb AND acid! * WARNING! To isolate between the 2008T and your Central Concentrate Delivery System (SDS) system, if connected to SDS, disconnect from it and connect to JUGS!
Page 341 CO- 1.0.1 (page 338). page 363 IF (and ONLY if) STABLE between 13.0 and 14.3: Proceed to , procedure number 1.0.9. page 353 ALL OTHERS: Proceed to , procedure number 1.0.4. 2008T Troubleshooting Guide Page 337 P/N 490292 Rev. A...
Page 342 ENSURING [Dialysate Flow] is on at 800 ml/min, allow five (5) full minutes. If [Conductivity] remains less than 13.0 mS see procedure number CO- 1.0.3 (page 339). page 409 2) IF WHITE: Proceed to , procedure number 9.0.0. 2008T Troubleshooting Guide Page 338 P/N 490292 Rev. A...
Page 343 See part H next page page 441 Proceed to SECTION 6 – CONCENTRATE 1 (EVER) Does not matter PUMP ERRORS. page 441 Proceed to SECTION 6 - CONCENTRATE 1 (EVER) Does not matter PUMP ERRORS. 2008T Troubleshooting Guide Page 339 P/N 490292 Rev. A...
Page 344 IF (and ONLY if) V104 Er C EVER = 1 = Valve #104 possibly stuck closed: Proceed page 438 , procedure number 14.0.00. 4) IF V104 Er EVER = 1: Proceed to page 744 SECTION 31– VALVE 104 OR VALVE 105 ERROR 2008T Troubleshooting Guide Page 340 P/N 490292 Rev. A...
Page 345 ONLY, towards the machine! See part G next page. 2) IF air / acid is NOT moving OR is moving back and page 347 forth! Proceed to , procedure number 1.0.3.6. 2008T Troubleshooting Guide Page 341 P/N 490292 Rev. A...
Page 346 Check again through the bicarb inlet tubing. Is bicarb / air now moving, in one direction ONLY, towards the machine now? Bicarb / air moving into machine now! The bibag tubing segments may have been kinked. page 343 See procedure number CO- 1.0.3.4 2008T Troubleshooting Guide Page 342 P/N 490292 Rev. A...
Page 347 ‘dot’ is BLUE! Per the Figure below , REMOVE the clear tubing from Bicarb Pump’s bottom (INPUT, WHITE) nozzle and direct it into a cup. Parts H through J continued on next page 2008T Troubleshooting Guide Page 343 P/N 490292 Rev. A...
Page 348 THREE (3) possible problems: 1) Loose bibag Interface board ribbon cable (refer to Figure 4C (page 11)) OR; 2) Bad Valve #104 OR; 3) Bad connection, from Valve #104, inside Distribution Box 2 (refer to Figure 4D (page 13)). 2008T Troubleshooting Guide Page 344 P/N 490292 Rev. A...
Page 349 2) IF a negative sign DOES NOT appear: Attach a syringe, with its plunger pushed all the way in, to the BLUE connector, then pull on the plunger attempting to create at least negative (-)90. D) Are you able to make Bic Press at least positive OR negative (-) 90? 2008T Troubleshooting Guide Page 345 P/N 490292 Rev. A...
Page 350 If able to push air water through there may be is a leak between the bibag Connector and / or Valve #104 and / or the bibag Air Separator Chamber. 2008T Troubleshooting Guide Page 346...
Page 351 Check #2: Between Valve #105’s OUTPUT (BOTTOM) tubing and Pressure Sensor #106. Acid Pump Check #3: Between Pressure Sensor #106 and the input (BOTTOM) white nozzle. Parts F through K next page 2008T Troubleshooting Guide Page 347 P/N 490292 Rev. A...
Page 352 As the screen’s [Target] window counts down, indicating pump strokes, GENTLY push on the syringe plunger. After no more than six (6) strokes, at each stroke, do you see ‘spitting’ from the pump’s output nozzle? 2008T Troubleshooting Guide Page 348 P/N 490292 Rev. A...
Page 353 (page 11)) OR; 2) Bad Pressure Sensor #106 OR; 3) Bad bibag Interface Board OR; 4) Bad connection, from Pressure Sensor #106, inside the Distribution Box 2 (refer to Figure 4D (page 13)). 2008T Troubleshooting Guide Page 349 P/N 490292 Rev. A...
Page 354 ONLY, towards the machine! See page 351 procedure number CO- 1.0.3.8 2) IF air / bicarb is NOT moving OR moving back and forth! See procedure number CO- 4.1.0 (page LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 350 P/N 490292 Rev. A...
Page 355 OPENING UP at 45° and no higher than two (2) feet IF POINTED DOWN GRAVITY above the floor! FLOW RESULTS IN ERROR! E) Watch for ONE (1) FULL MINUTE THEN consider BOTH scenarios next page: 2008T Troubleshooting Guide Page 351 P/N 490292 Rev. A...
Page 356 If a leaking Balancing Chamber diaphragm was not located in part b, return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’)!. d) Allow four (4) minutes then see procedure number CO- 1.0.4 (page 353). Figure B LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 352 P/N 490292 Rev. A...
Page 357 IF it EVER says “Air” even just once: See procedure number CO- 1.0.5.2 (page 354). page 356 2) IF (AND ONLY if) it ALWAYS says “No Air”! Proceed to , procedure number 1.0.6. 2008T Troubleshooting Guide Page 353 P/N 490292 Rev. A...
Page 358 5 position FROM THE LEFT. If CBE modified it plugs into the ‘CBE board’ two pins higher than the others! Continue to part B next page LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 354 P/N 490292 Rev. A...
Page 359 C) If the resistor plug was placed PROPERLY, watching to thirty (30) seconds, Chamber #69’s box MUST now say “No Air” always! D) See procedure number CO- 1.0.6 (page 356). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 355 P/N 490292 Rev. A...
Page 360 If previously removed, return the Air Sensor’s female connector to position FROM THE LEFT. Figure below, if CBE modified it plugs into the CBE board pin for pin! b) See procedure number CO- 1.0.7 (page 357). 2008T Troubleshooting Guide Page 356 P/N 490292 Rev. A...
Page 361 IF (and ONLY if) MORE THAN 14.3 mS: See procedure number CO- 1.0.8 (page 358) Scenario #3: IF STABLE between 13.3 and 14.3 mS: Something changed! If the original problem is no longer occurring DO NOT continue. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 357 P/N 490292 Rev. A...
Page 362 IF the BICARB PUMP is stroking AND the ACID PUMP stops: See parts a AND b below: CAUTION! To prevent damage turn the machine OFF b) Figure above the acid (“Conc-P”) and bicarbonate pump (“Bic-P”) distribution board connectors are reversed! 2008T Troubleshooting Guide Page 358 P/N 490292 Rev. A...
Page 363 IF NOT equipped with a bibag Connector: Per the top Figure below, trace the tubing from the ACID PUMP! red (ACID) connector to ENSURE it goes to the input of the b) If ABSOLUTELY SURE the pumps are plumbed correctly, see procedure number CO- 1.0.8.2 (page 360). 2008T Troubleshooting Guide Page 359 P/N 490292 Rev. A...
Page 364 A) Return BOTH concentrate connectors to their RINSE ports B) Close the shunt door. C) Place the machine into RINSE. D) Is the external flow indicator’s ‘bob’ moving at least ¼ up in the sight tube? 2008T Troubleshooting Guide Page 360 P/N 490292 Rev. A...
Page 365 “X7, COND”! If [Conductivity] is STILL more than 10.0 mS continue to part b. b) Figure below, TWO (2) possible bad components: 1) Bad Sensor Board cable OR 2) Bad distribution board. 2008T Troubleshooting Guide Page 361 P/N 490292 Rev. A...
Page 366 Press the [Dialysate Flow] window and set it to 800 ml/min. b) Press ‘Enter’. page 365 c) Allow six (6) minutes BEFORE proceeding to , procedure number 2.0.0. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 362 P/N 490292 Rev. A...
Page 367 TWO (2) possible scenarios: IF (and ONLY if) [Conductivity] is STABLE between 13.4 and 14.3 mS: See procedure number CO- 1.0.10 (page 364). page 365 2) ALL OTHERS: Proceed to , procedure number 2.0.0. 2008T Troubleshooting Guide Page 363 P/N 490292 Rev. A...
Page 368 K+ = Potassium; Ca++ = Calcium; Mg++ = Magnesium; Ac = Acetate; Citrate is NOT ALWAYS present; Dex = Dextrose (mg/dL*). * If the label states Dextrose in mmol/L THEN 5.5 mmol/L = 100 mg/dL;11 mmol/L = 200 mg/dL 2008T Troubleshooting Guide Page 364 P/N 490292 Rev. A...
Page 369 Air seen! THREE (3) checks: 1) ENSURE the bicarb jug is full; 2) Check the bicarb pickup wand; 3) Check the blue connector’s O-rings and plug. No air seen! See procedure number CO- 2.0.2 (page 366). 2008T Troubleshooting Guide Page 365 P/N 490292 Rev. A...
Page 370 Return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’)! c) From the Home screen, set [Dialysate Flow] to 800 ml/min and press ‘Enter’. IMPORTANT! Allow six (6) minutes BEFORE continuing to part e next page! 2008T Troubleshooting Guide Page 366 P/N 490292 Rev. A...
Page 371 There may be a problem related to a loose ribbon cable at the bibag Interface Board (refer to Figure 4C, page 11)) AND / OR a bad bibag Interface Board AND / OR the bibag Cond Cell #113 AND / OR bibag Temp Sensor #114. 2008T Troubleshooting Guide Page 367 P/N 490292 Rev. A...
Page 372 No ‘Bob’ NOT moving! See parts a AND b below: a) Return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’)! page 23 b) Proceed to SECTION 1 – FLOW ERRORS IN DIALYSIS PROGRAM. 2008T Troubleshooting Guide Page 368 P/N 490292 Rev. A...
Page 373 Plug into acid and bicarb jugs. b) Return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’)! page 23 c) Proceed to SECTION 1 – FLOW ERRORS IN DIALYSIS PROGRAM 2008T Troubleshooting Guide Page 369 P/N 490292 Rev. A...
Page 374 No ‘Bob’ NOT moving! ENSURING the machine is in RINSE see parts a AND b below: a) Return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’)! page 23 b) Proceed to SECTION 1 – FLOW ERRORS IN DIALYSIS PROGRAM 2008T Troubleshooting Guide Page 370 P/N 490292 Rev. A...
Page 375 If ‘bob’ STILL is not moving AND if (and ONLY if) debug screen 0’s, Valve #24’s ‘dot’ is still page 23 blue, proceed to SECTION 1 - FLOW ERRORS IN DIALYSIS PROGRAM. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 371 P/N 490292 Rev. A...
Page 376 0.2 per minute: See parts a AND b below: a) If removed previously, return Conductivity Cell #7’s connector to distribution board position “X7, COND” (Figure right). page 380 b) Proceed to , procedure number 5.0.0. 2008T Troubleshooting Guide Page 372 P/N 490292 Rev. A...
Page 377 “X7-COND” properly OR is bad. *To LOCATE Cell #7 refer to Figure 57 (page 374). page 383 FPRE is NOT within +/- 10 of Pre Offset! Proceed to , procedure number 6.0.0. 2008T Troubleshooting Guide Page 373 P/N 490292 Rev. A...
Page 378 410 Proceed to , procedure number 9.8.0. 2) IF the meter and the [Conductivity] window are NOT within 0.15 of each other! Proceed to page 383 , procedure number 6.0.0. 2008T Troubleshooting Guide Page 374 P/N 490292 Rev. A...
Page 379 REMOVE them completely and reattach all tubing with straight fittings! CAUTION! The check valves at the UF PUMP must NEVER be removed. c) See procedure number CO- 4.2.0 (page 376). Figure 58 – UF Check Valves 2008T Troubleshooting Guide Page 375 P/N 490292 Rev. A...
Page 380 Air / concentrate now drawn into the machine in ONE DIRECTION ONLY! See procedure number CO- 4.2.3 (page 377). page 378 Air / concentrate NOT seen OR moving back and forth! Proceed to , procedure number 4.4.0. 2008T Troubleshooting Guide Page 376 P/N 490292 Rev. A...
Page 381 Does [Conductivity] REMAIN less than 13.0 mS? page 353 REMAINS LESS than 13.0 mS! Return to , procedure number 1.0.4. Conductivity MORE than 13.0 mS! The low Conductivity problem is solved. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 377 P/N 490292 Rev. A...
Page 382 Is AIR FREE concentrate being drawn steadily in one direction now? Concentrate drawn! Per the Figure below, there is a problem with the concentrate connector. See procedure number CO- 4.9.0 (page 379). Figure 59 – Concentrate Connectors 2008T Troubleshooting Guide Page 378 P/N 490292 Rev. A...
Page 383 Check #7: Check or replace the seals and O-rings. Check #8: Check for a torn diaphragm. If a problem was not located above, TWO (2) possible bad components: 1) Bad Acid or Bicarb Pump OR; 2) Bad Actuator-Test Board. 2008T Troubleshooting Guide Page 379 P/N 490292 Rev. A...
Page 384 AAcid is NOT remaining within three (3) of Acid! Proceed to SECTION 6 - CONCENTRATE PUMP ERRORS. CO- 5.3.1 ISOLATE BICARB PUMP CONTROL Watch ABic versus Bic for one (1) minute. Remaining within three (3) of each other? 2008T Troubleshooting Guide Page 380 P/N 490292 Rev. A...
Page 385 “X7, COND” to the cell #7 checking for insulation damage. If no damage, see procedure number CO- 5.6.0 (page 382). page “Operator Error” occurred. Proceed to , procedure number 4.9.0. 2008T Troubleshooting Guide Page 381 P/N 490292 Rev. A...
Page 386 8000 hour intervals AND Flow Motor brushes have been replaced approximately at 16,000 hour intervals. 7. Assuming ALL procedures were performed thoroughly AND Conductivity remains unstable the Troubleshooting Guide is unable to locate the problem. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 382 P/N 490292 Rev. A...
Page 387 Dialyzer Temp more than 34.00° C? Post Dialyzer Temp is more than 34.00° C! See procedure number CO- 6.2.0 (page 384). page 418 Post Dialyzer Temp LESS THAN 34.00° C! Proceed to , procedure number 10.0.20. 2008T Troubleshooting Guide Page 383 P/N 490292 Rev. A...
Page 388 If an “Operator Error” banner appears but the flow indicator’s ‘bob’ continues to move up and down ignore the banner. If the ‘bob’ NOT moving ‘Escape’ calibration THEN return to procedure number CO- 6.2.0 (page 384). 2008T Troubleshooting Guide Page 384 P/N 490292 Rev. A...
Page 389 1) Conductivity Cell #7; 2) Sensor Board cable; 3) Functional Board; 4) Distribution board; 5) Motherboard STEP #5: If Cond Cell #7’s reading stabilizes, “5. Conductivity value is stable….” appears and the [Conductivity] data box turns pale yellow / white? 2008T Troubleshooting Guide Page 385 P/N 490292 Rev. A...
Page 390 From the Home screen, set [Dialysate Flow] to 800 ml/min and press ‘Enter’! c) Allow six (6) minutes before continuing to part d! page 424 d) If you started out troubleshooting an OLC problem proceed to procedure number 10.0.41. 2008T Troubleshooting Guide Page 386 P/N 490292 Rev. A...
Page 391 ‘Escape’ the calibration THEN return to (ABOVE) procedure number CO- 6.2.0 (page 384). page 390 b) If the external flow indicator’s bob is moving up and down proceed to procedure number 6.6.0. 2008T Troubleshooting Guide Page 387 P/N 490292 Rev. A...
Page 392 From the Home screen, set [Dialysate Flow] to 800 ml/min and press ‘Enter’ d) Allow five (5) minutes before continuing to part e! page 424 e) If you were troubleshooting an OLC problem proceed to , procedure number 10.0.41. 2008T Troubleshooting Guide Page 388 P/N 490292 Rev. A...
Page 393 Does the “COND LESS THAN 10 or 15…” alarm go away? Alarm goes away! Return to (ABOVE) procedure number CO- 6.4.2 (page 388). a) ‘Escape’ the calibration b) Return to (ABOVE) procedure number CO- 6.2.0 (page 384). 2008T Troubleshooting Guide Page 389 P/N 490292 Rev. A...
Page 394 IF (and ONLY if) “COND LESS THAN 10.0” OR “COND LESS THAN 15.0” banner occurred: See (ABOVE) procedure number CO- 6.5.0 (page 389). 2) All OTHERS: A possible problem with the Cond Cell #7 Circuit. Proceed to page 395 , procedure number 7.0.0. 2008T Troubleshooting Guide Page 390 P/N 490292 Rev. A...
Page 395 Conductivity is NOT between 13.0 and 14.4! TWO (2) possible scenarios: IF equipped with a bibag Connector: See procedure number CO- 6.8.2 (page 392) page IF (and ONLY if) NOT equipped with a bibag Connector: Proceed to , procedure number 6.8.6. 2008T Troubleshooting Guide Page 391 P/N 490292 Rev. A...
Page 396 (page 11)) OR; 2) Bad bibag Interface Board OR; 3) Bad connection, from Air Sensor #112, inside the bibag Distribution Board (refer to Figure 4D (page 13) OR; 4) Bad bibag Air Separator Chamber. 2008T Troubleshooting Guide Page 392 P/N 490292 Rev. A...
Page 397 (page 11)) OR; 2) Bad Valve #101 OR; 3) Bad bibag Interface Board (refer to Figure 4D (page 13)). Does NOT stabilize between 13.0 and 14.4. Remove the clamp then see procedure number CO- 6.8.6 (page 394). 2008T Troubleshooting Guide Page 393 P/N 490292 Rev. A...
Page 398 (page 386). If NOT, assuming you performed all procedures correctly, the Troubleshooting Guide cannot locate the problem. No “Operator Error” occurred! Problem with the bicarb pump! See (ABOVE) procedure number CO- 4.9.0 (page 379). 2008T Troubleshooting Guide Page 394 P/N 490292 Rev. A...
Page 399 “5. Conductivity value is stable…” DO NOT continue with the calibration! Cond Cell #7 may be bad. To LOCATE Cell #7 refer to Figure 57 (page 374). See procedure number CO- 7.3.0 (page 396). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 395 P/N 490292 Rev. A...
Page 400 3) Push the board down hard. It may resist a good connection! 4) Pull up on the board. If installed correctly it resists pulling out! See procedure number CO- 7.3.1 (page 397). 2008T Troubleshooting Guide Page 396 P/N 490292 Rev. A...
Page 401 (IC20?) OR; 4) Sensor Board cable; 5) Distribution board. 2) IF NOT between -11.7 and -12.3 volts DC: ENSURE the extender board is installed correctly! If page 451 OKAY, proceed to , procedure number CR- 1.0.9. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 397 P/N 490292 Rev. A...
Page 402 IF 15.0 mS OR MORE: See parts a THROUGH f below: a) Turn the machine OFF! b) Figure below, ENSURE the ACID AND BICARB PUMPS are not reverse connected at the distribution board! Continue to part c next page 2008T Troubleshooting Guide Page 398 P/N 490292 Rev. A...
Page 403 • IF equipped with a bibag Connector: Per the Figures below, trace clear (input) tubing from the ACID pump to ENSURE it comes from (blue) Pressure Sensor #106! Parts d through f next page Hydraulics, Front View 2008T Troubleshooting Guide Page 399 P/N 490292 Rev. A...
Page 404 BC Switch = 897 even if just once! Proceed to SECTION 1 - FLOW ERRORS IN DIALYSIS PROGRAM. No BC Switch is NEVER, EVER = 897 or more! See procedure number CO- 8.2.0 (page 401) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 400 P/N 490292 Rev. A...
Page 405 2) IF MORE THAN TCD + 0.4 i.e.: Figure right, if equipped with a bibag Connector see procedure number CO- 8.2.3 (page 402). If NOT, see procedure page 404 number CO- 8.3.0 2008T Troubleshooting Guide Page 401 P/N 490292 Rev. A...
Page 406 (page 11)) OR; 2) Bad bibag Interface Board OR; 3) Bad connection, from Air Sensor #112, inside the bibag Distribution Board (refer to Figure 4D (page 13) OR; 4) Bad bibag Air Separator Chamber. 2008T Troubleshooting Guide Page 402 P/N 490292 Rev. A...
Page 407 1) Bad Valve #101 OR 2) Bad bibag Interface Board (refer to Figure 4C (page 11)). NOT within +/- 0.4 of TCD! Remove the clamp then see procedure number CO- 8.3.0 (page 404). 2008T Troubleshooting Guide Page 403 P/N 490292 Rev. A...
Page 408 Is the external meter’s reading now within +/- 0.4 mS of TCD? Conductivity within +/- 0.4 mS of TCD. BCV was incorrect! Do NOT continue! See procedure number CO- 8.4.0 (page 405). 2008T Troubleshooting Guide Page 404 P/N 490292 Rev. A...
Page 409 Cond is Low): Proceed to , procedure number CO- 8.7.0 2) IF measured conductivity is MORE THAN TCD + 0.4 (i.e. Cond is High): See procedure number CO- 8.6.0 (page 406). 2008T Troubleshooting Guide Page 405 P/N 490292 Rev. A...
Page 410 If conductivity becomes high again this confirms a problem with Valve #29. TWO (2) possible bad components: 1) Bad valve #29; OR 2) Bad Actuator-Test Board. External meter is NOT within 0.4 of TCD! See procedure number CO- 8.7.0 (page 407). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 406 P/N 490292 Rev. A...
Page 411 Return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter)’! c) Allow ten (10) minutes before continuing to part d. d) Is the external meter’s conductivity within +/- 0.4 mS of TCD? 2008T Troubleshooting Guide Page 407 P/N 490292 Rev. A...
Page 412 No dripping seen a) Return the tubing to the Heat Exchanger. b) From the Home screen, set the [Dialysate Flow] window to 500 ml/min. page 382 c) Press ‘Enter’ THEN see (ABOVE) procedure number CO- 5.6.0 2008T Troubleshooting Guide Page 408 P/N 490292 Rev. A...
Page 413 Call debug screen 0. If the Bic ‘dot’ REMAINS blue the last component swapped in was the problem. If still white or cycling between white and blue return the to part F to swap in the next component. 2008T Troubleshooting Guide Page 409...
Page 414: On Line Clearance (Olc) Problems
CO- 9.8.2 VERIFY ORIGINAL PROBLEM Did you originally start troubleshooting On Line Clearance (OLC) problems? page 416 Troubleshooting OLC problems! Proceed to , procedure number 10.0.00. page 413 No Proceed to , procedure number 9.9.0. 2008T Troubleshooting Guide Page 410 P/N 490292 Rev. A...
Page 415 Return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’)! c) Call debug screen 3. If the calibration took BCV = your RECORDED volume. d) See procedure number CO- 9.8.4 (page 412). 2008T Troubleshooting Guide Page 411 P/N 490292 Rev. A...
Page 416 BMAX calibrate the Bicarb Pump THEN return to Dialysis and repeat the check on the BICARB Pump. If either pump needed to be calibrated this may have been the problem. If neither pump required calibration ensure the Acid and Bicarb is good per clinic procedures. 2008T Troubleshooting Guide Page 412 P/N 490292 Rev. A...
Page 417 Attach a bibag disposable and close the bibag Connector door. c) Figures below, bibag Valve #100 ‘pulses’ open / closed to, from the right hand side, fill the bag with water. Parts d through f next page 2008T Troubleshooting Guide Page 413 P/N 490292 Rev. A...
Page 418 (and ONLY if) you return here because Cond High OR Cond Low continues to = 1 there may be a problem with the bibag Interface Board (refer to Figure 4C, page 11)). 2008T Troubleshooting Guide Page 414 P/N 490292 Rev. A...
Page 419 Calibrate Sensor → Cond Cells → Bicarb Cell No Possible leaking Valve #101! This can be confirmed by releasing the clamp and if “Cond 2 High” or “Cond 2 Low” reoccurs within fifteen (15) minutes. 2008T Troubleshooting Guide Page 415 P/N 490292 Rev. A...
Page 420 CHECK #2: ENSURE the connectors ARE NOT reverse connected another component! 500 ml/min c) From the Home screen, set [Dialysate Flow] to and press ‘Enter’. d) See procedure number CO- 10.0.10 (page 417). Figure 62 – Conductivity / OLC Components 2008T Troubleshooting Guide Page 416 P/N 490292 Rev. A...
Page 421 Post Cond within 0.4 of Pre Cond! Proceed to , procedure number 10.0.40. page 421 Post Cond is NOT within 0.4 of Pre Cond! Proceed to , procedure number 10.0.30. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 417 P/N 490292 Rev. A...
Page 422 (6.808 KΩ) plug, from the FOUR- 34° C d) Per the Figure right, place the RESISTOR SET into distribution board position, “x44, NTC-POST”. e) Is the screen’s [Post-Temperature Reference] more than 20? 2008T Troubleshooting Guide Page 418 P/N 490292 Rev. A...
Page 423 Temperature] data box should = 41° +/- 0.1 °C. Press ‘Enter’ again to save the calibration... e) Return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’)! See procedure number CO- 10.0.26 (page 420). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 419 P/N 490292 Rev. A...
Page 424 Post Temp is NOT within 0.6 of pre Temp. Post Dialyzer Temp Sensor NTC #44* may be bad. *To LOCATE NTC #44 refer to Figure 62 (page 416). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 420 P/N 490292 Rev. A...
Page 425 1) Sensor Board OR 2) Sensor Board cable OR; 3) Distribution board. To prevent “Cond Offset Failure” place the machine into T and C mode. Refer to OPERATING MODES (page 19). 2008T Troubleshooting Guide Page 421 P/N 490292 Rev. A...
Page 426 If you return here swap in a known good Functional Board and calibrate Cond Cells. Cond Cells calibration was not performed! See (ABOVE) procedure number CO- 6.2.0 page 384 LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 422 P/N 490292 Rev. A...
Page 427 No (to either OR both): Read before performing! Proceed to , procedure number CO- 6.2.0 to calibrate COND CELLS. If (and ONLY if) you return here see procedure number CO- 10.0.41 (page 424). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 423 P/N 490292 Rev. A...
Page 428 Pre Dialyzer Cond Cell #7’s tubing locate and repair the air leak! page 429 b) If (and ONLY if) absolutely sure of no air, proceed to , procedure number 10.0.60. 2008T Troubleshooting Guide Page 424 P/N 490292 Rev. A...
Page 429 Post Dialyzer Cond Cell #13’s locate and repair the air leak! page 429 b) If (and ONLY if) absolutely sure of no air proceed to , procedure number 10.0.60. 2008T Troubleshooting Guide Page 425 P/N 490292 Rev. A...
Page 430 Allow two (2) minutes then attempt to start the OLC Self-Test again. If “Online Clearance page 428 Self-Test” banner appears proceed to , procedure number 10.0.50. If “Can’t Run OLC Test” reoccurs continue to step #2 next page. 2008T Troubleshooting Guide Page 426 P/N 490292 Rev. A...
Page 431 COND CELLS. After the calibration if (and ONLY if) you return here, THREE (3) possible bad components listed below: Component List: 1) Power Logic Board; 2) Actuator-Test Board; 3) Functional Board. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 427 P/N 490292 Rev. A...
Page 432 “1” and / or “2” appear in any of the boxes see procedure number CO- 10.0.60 (page 429). Codes “3” through “7” refer to Table A (page 433) for their meaning. 2008T Troubleshooting Guide Page 428 P/N 490292 Rev. A...
Page 433 IF TPOS AND CPOS are ‘GOOD’: See parts a through d below: a) Return Post Dialyzer Temp Sensor NTC #44’s connector to position “x44, NTC-POST”. Parts b through d next page 2008T Troubleshooting Guide Page 429 P/N 490292 Rev. A...
Page 434 Return Pre Dialyzer Cond Cell #7 connector to position “x7, COND”. From debug screen 0, ENSURE Pre Dialyzer Cond reads more than 10.0. c) See procedure number CO- 10.0.705 (page 431). 2008T Troubleshooting Guide Page 430 P/N 490292 Rev. A...
Page 435 COMPONENT LIST: 1) Power Logic Board OR; 2) Actuator-Test Board OR; 3) Functional Board Cond Cells MUST be calibrated after the Functional board is swapped in before its OLC functions can be tested! LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 431 P/N 490292 Rev. A...
Page 436 If (and ONLY if) you return to procedure number CO- 11.0.00 swap in the next component and return to procedure number CO- 10.0.10 (page 417) until the OLC problem is fixed. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 432 P/N 490292 Rev. A...
Page 437 OLC occurred (i.e. bypass) Cancels 1 – 6 codes 5 = OLC was turned OFF default to 0! 6 = Dialysate Flow was turned off 7 = OLC test started 2008T Troubleshooting Guide Page 433 P/N 490292 Rev. A...
Page 438 OLC test Example: 15318 = 15.318 mS CPOS Stble Post Dialyzer Conductivity Not valid UNLESS an OLC was performed. when stable during OLC test Example: 15318 = 15.318 mS 2008T Troubleshooting Guide Page 434 P/N 490292 Rev. A...
Page 439 Check #2: Valve #105 and Pressure Sensor #106. Check #3: Pressure Sensor #106 and Acid Pump’s input (bottom, WHITE) nozzle. c) If no restrictions are located, see procedure number CO- 13.0.01 (page 436). 2008T Troubleshooting Guide Page 435 P/N 490292 Rev. A...
Page 440 (page 11)) OR; 2) Bad Valve #105 OR; 3) Bad bibag Interface Board OR; 4) Bad electrical connection, from Valve #105, inside Distribution Box 2 (refer to Figure 4D (page 13)). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 436 P/N 490292 Rev. A...
Page 441 2) Bad Pressure Sensor #106 OR; 3) Bad bibag Interface board OR; 4) Bad connection, from Pressure Sensor #106, inside Distribution Box 2 (refer to Figure 4D (page 13)). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 437 P/N 490292 Rev. A...
Page 442 Check #3 The very bottom port of bibag Air Separator Chamber and Conductivity Cell #113. Check #4 Conductivity Cell #113 and the Bicarb Pump’s input BOTTOM, WHITE nozzle. c) If no restrictions were located, see procedure number CO- 14.0.01 (page 440). 2008T Troubleshooting Guide Page 438 P/N 490292 Rev. A...
Page 443 Figure 4C (page 11)) OR; 2) Bad Valve #104 OR; 3) Bad bibag Interface Board OR; 4) Bad connection, from Valve #104, inside Distribution Box 2 (see Figure 4D (page 13)). 2008T Troubleshooting Guide Page 439 P/N 490292 Rev. A...
Page 444 OR; 2) Bad Pressure Sensor #110 OR; 3) Bad bibag Interface board OR; 4) Bad connection, from Pressure Sensor #110, inside the bibag Distribution Board (refer to Figure 4D (page 13)). 2008T Troubleshooting Guide Page 440 P/N 490292 Rev. A...
Page 445: Section 6 – Concentrate Pump Errors
ABic REMAINS within three (3) of Bic the Bicarb Pump System is okay! If ABic does NOT remaining within three (3) of Bic then TWO (2) possible bad components: 1) Bad BICARB pump OR; 2) Bad Actuator-Test Board. 2008T Troubleshooting Guide Page 441 P/N 490292 Rev. A...
Page 446 2) IF ALWAYS white: See parts a THROUGH c below: CAUTION! To prevent damage, Turn the machine OFF. b) Return the bicarbonate pump’s cable to position “P17, BIC-P”. c) Per Figure 63 above, the Acid Pump is bad. 2008T Troubleshooting Guide Page 442 P/N 490292 Rev. A...
Page 447 2) IF remaining White: See parts a THROUGH c below: CAUTION! To prevent damage, turn machine OFF. b) Return the Acid Pump’s cable to position “P16, CONC-P”. b) Per the Figure (above), the bicarbonate pump is bad. 2008T Troubleshooting Guide Page 443 P/N 490292 Rev. A...
Page 448 Allow thirty (30) seconds THEN, WITHOUT LOOKING AWAY, watch for pump symbol for up two (2) minutes. Does it REMAIN white now?? Remains white! The previous Sensor Board cable is bad Turns pink! Continue to EOS- 4.0.0, STEP #3 next page. 2008T Troubleshooting Guide Page 444 P/N 490292 Rev. A...
Page 449 COMPONENT LIST: 1) Sensor Board ; 2) Distribution board; 3) Motherboard To prevent a “Cond Offset Failure” place the machine into T and C Mode. Refer to OPERATING MODES (page 19) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 445 P/N 490292 Rev. A...
Page 450 If the problem was occurring in a Cleaning Program return to it. If not return to Dialysis Program. d) Call debug screen 0. If debug does not appear press ’Esc’ then call screen 0. Part e next page 2008T Troubleshooting Guide Page 446 P/N 490292 Rev. A...
Page 451 COMPONENT LIST: Referring to Figure 4A (page 10): 1) Actuator cable; 2) Sensor Board cable; 3) Sensor Board; 4) Distribution board; 5) Motherboard 2008T Troubleshooting Guide Page 447 P/N 490292 Rev. A...
Page 452: Section 7 - Cond Ref Failure Or Cond Offset Failure
3) Push the board down hard. It may resist a good connection to the motherboard! 4) Pull up on the board. If installed correctly it resists pulling out! e) See procedure number CR- 1.0.2 (page 449). 2008T Troubleshooting Guide Page 448 P/N 490292 Rev. A...
Page 453 Connect the meter’s black lead to chassis ground (see Figure 2 (page 4)). Turn the machine ON (Fan running)! -12V e) Measure at the EXTENDER BOARD’S measuring point. Between -11.0 and -13.0 volts DC? 2008T Troubleshooting Guide Page 449 P/N 490292 Rev. A...
Page 454 When a Failure DOES NOT reoccur the last component swapped in is the problem. Problem does NOT reoccur! If the Sensor Board and / or Functional Board and / or Functional Board’s EEPROM (IC20) was replaced it is necessary to perform ALL calibrations. 2008T Troubleshooting Guide Page 450 P/N 490292 Rev. A...
Page 455 -11.0 and -13.0 volts see part d. d) Possible bad UI-MICS board. Swap in with a known good and repeat the -12V measurement. If still NOT between -11.0 and -13.0 volts possible bad motherboard. 2008T Troubleshooting Guide Page 451 P/N 490292 Rev. A...
Page 456: Section 8 - Filling Program (Air Leak) Problems
MUST BE between 35.1 and 38.9° C; [Conductivity] more than 13.0 mS BEFORE continuing to procedure number FIL- 1.0.0 (page 453). page 23 2) IF Flow Error EVER = 1! Proceed to SECTION 1 - FLOW ERRORS IN DIALYSIS PROGRAM. 2008T Troubleshooting Guide Page 452 P/N 490292 Rev. A...
Page 457 If NOT CBE modified do so immediately as this may solve Filling Program problems. For questions call 1-800-227-2572 and reference Field Action FA2014-01 Parts c through e next page Figure 65 – Chamber #69 / Air Sensor 2008T Troubleshooting Guide Page 453 P/N 490292 Rev. A...
Page 458 CHECK #2: Puddles on the hydraulic compartment floor likely indicate a leak! ® CHECK #3: Figure right, the DiaSafe housing and tubing connections! e) See procedure number FIL- 1.0.1 (page 455). 2008T Troubleshooting Guide Page 454 P/N 490292 Rev. A...
Page 459 Remove the gauge and reattach the tubing. c) Turn the machine on and return to Dialysis Program (“Select Program → “Dialysis’ → ‘Enter’). d) See procedure number FIL- 1.0.3 (page 456). 2008T Troubleshooting Guide Page 455 P/N 490292 Rev. A...
Page 460 459 mS of each other! Proceed to procedure number FIL- 2.0.0. No PRE AND POST Conductivity ARE NOT within 0.4 mS of each other! See procedure number FIL- 1.0.6 (page 457). 2008T Troubleshooting Guide Page 456 P/N 490292 Rev. A...
Page 461 CHECK #3: ENSURE the cable from position “x44, NTC-POS” terminates at Post Temp Sensor #44! CHECK #4: ENSURE ALL cables show no signs of insulation damage! b) Were the cables OKAY? 2008T Troubleshooting Guide Page 457 P/N 490292 Rev. A...
Page 462 PRE AND POST Conductivity ARE NOT within 0.4 mS of each other! A problem with page 417 Post Dialyzer Cond. Close the shunt door and proceed to rocedure CO- 10.0.10 (page 417). number 2008T Troubleshooting Guide Page 458 P/N 490292 Rev. A...
Page 463 FIL- 2.0.1 ‘BOB’ MOVING / ISOLATE POSSIBLE UF PUMP LEAK a) Figure right, ENSURE the lamp above the front panel’s UF on/off key is i.e. UF is OFF! Parts b and c next page 2008T Troubleshooting Guide Page 459 P/N 490292 Rev. A...
Page 464 The UF ‘dot’ blinks! The Actuator-Test Board may be bad! The UF ‘dot’ DOES NOT blink! Fluid from the UF Pump indicates bad or incorrectly installed internal seals/springs OR the pump is upside down! 2008T Troubleshooting Guide Page 460 P/N 490292 Rev. A...
Page 465 , USING A FLASHLIGHT, FOR TWO (2) MINUTES, watch for air bubbles MOVING into Chamber #69! Air seen? page 534 Air seen! Proceed to SECTION 11 - INDUCED AIR LEAK TESTS. No air seen! See procedure number FIL- 2.0.4 (page 462). 2008T Troubleshooting Guide Page 461 P/N 490292 Rev. A...
Page 466 (45) seconds. Does it EVER BLINK between white and blue? The UF ‘dot’ blinks! The Actuator-Test Board may be bad! The UF ‘dot’ does NOT blink! See procedure number FIL- 2.0.6 (page 463). 2008T Troubleshooting Guide Page 462 P/N 490292 Rev. A...
Page 467 Air seen! Proceed to , procedure number FIL- 5.0.0 No air seen! If you were prompted to Troubleshooting Filling Programs the original problem may still be occurring OTHERWISE do NOT continue! 2008T Troubleshooting Guide Page 463 P/N 490292 Rev. A...
Page 468 , place a resistor plug, from the FOUR-RESISTOR SET into the Air If CBE equipped, using a flashlight, ENSURE the Sensor’s distribution board position! resistor covers ALL CBE board pins, especially the top pin! Parts d and e next page 2008T Troubleshooting Guide Page 464 P/N 490292 Rev. A...
Page 469 Swap in a known good cable OR it can be checked. NOTE that one (1) AIR SENSOR page 569 connection will be checked and proceed to SECTION 17 - CHECKING THE SENSOR BOARD CABLE 2008T Troubleshooting Guide Page 465 P/N 490292 Rev. A...
Page 470 Does it remain always = 0? page 468 FILACT remains = 0! Leaving the wires connected together proceed to procedure number FIL- 3.0.0. No FILACT = 1! See procedure number FIL- 2.4.4 (page 467) 2008T Troubleshooting Guide Page 466 P/N 490292 Rev. A...
Page 471 E) Call debug screen 1. Watch FILACT for three (3) minutes. If it REMAINS = 1 return to part A and swap in the next component in the list. When FILACT remains = 0 the last component swapped in is the problem. 2008T Troubleshooting Guide Page 467 P/N 490292 Rev. A...
Page 472 If VEN falls more than three (3) mmHg in thirty (30) seconds there is a leak at the P port OR inside the module. Leaving the clamp in place to keep VEN at more than 400, see procedure number FIL- 3.1.0 (page 469). 2008T Troubleshooting Guide Page 468 P/N 490292 Rev. A...
Page 473 TMP- 4.0.0 Either the transducer protector at the meter is wet OR a Four-Way tubing connection is leaking. page Locate and repair the problem then return to (ABOVE) procedure number FIL- 3.0.0 2008T Troubleshooting Guide Page 469 P/N 490292 Rev. A...
Page 474 Figure below, CAREFULLY trace the wire harness from distribution board positions “X9, P- Dial” AND “X10, CFS” to ENSURE they terminate at the correct Pressure Transducer. If NOT, this may be the problem! page 49 Proceed to , procedure number F- 3.1.3 2008T Troubleshooting Guide Page 470 P/N 490292 Rev. A...
Page 475 IF (and ONLY if) FILACT EVER = 1: See procedure number FIL- 3.6.2 (page 472). page 474 IF FILACT ALWAYS = 0: Proceed to , procedure number FIL- 4.0.0. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 471 P/N 490292 Rev. A...
Page 476 TWO (2) possible scenarios: IF FILACT EVER = 1: See procedure number FIL- 3.7.0 (page 473). page 474 2) IF FILACT ALWAYS = 0: Proceed to , procedure number FIL- 4.0.0 2008T Troubleshooting Guide Page 472 P/N 490292 Rev. A...
Page 477 H) Call debug screen 1. Watch FILACT for three (3) minutes. If EVER = 1 return to part A and swap in the next component in the list. When FILACT remains = 0 the last component swapped in is the problem. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 473 P/N 490292 Rev. A...
Page 478 Before continuing to part b, proceed to , to perform SECTION 18A – DIAGNOSTIC VALVE LEAK TESTS. page 483 c) If balancing chamber valve leak WAS NOT located in part b, proceed to SECTION 9- TMP PROBLEMS 2008T Troubleshooting Guide Page 474 P/N 490292 Rev. A...
Page 479 , place one of the resistor plugs, from the FOUR-RESISTOR SET into Air Sensor Connector’s distribution board position. b) If (and ONLY if) the plug is placed PROPERLY FILACT, within two(2) minutes = 0 ALWAYS! c) See procedure number FIL- 5.1.0 (page 476). 2008T Troubleshooting Guide Page 475 P/N 490292 Rev. A...
Page 480 If VEN falls more than 3 mmHg in 30 seconds there is a leak at the P port OR inside the module. h) Leaving the clamp in place to keep VEN at more than 400, see procedure number FIL- 5.2.0 (page 477). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 476 P/N 490292 Rev. A...
Page 481 Watch for one (1) FULL minute. Does pressure HOLD +/- 15 mmHg? page 479 Pressure holds! Proceed to , procedure number FIL- 5.5.0. Pressure DOES NOT hold! See procedure number FIL- 5.4.0 (page 478). 2008T Troubleshooting Guide Page 477 P/N 490292 Rev. A...
Page 482 No CANNOT achieve or hold -250! Either the transducer protector at the meter is wet OR a Four- Way tubing connection is leaking! See parts A and B below! A) Locate and repair the leak. page 477 B) Return to (ABOVE) procedure number FIL- 5.2.0 LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 478 P/N 490292 Rev. A...
Page 483 IF (and ONLY if) PDial AGREES with the external meter within +/- 35: Proceed to , procedure number FIL- 7.0.0. 2) IF PDial DOES NOT agree with the external meter within +/- 35: See procedure number FIL- 6.0.0 (page 480). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 479 P/N 490292 Rev. A...
Page 484 2) IF “Operator Error” did NOT occur: See parts a AND b below: a) Press ‘Enter’ twice to save the calibration. page 482 b) Proceed to , procedure number FIL- 7.0.0. 2008T Troubleshooting Guide Page 480 P/N 490292 Rev. A...
Page 485 To LOCATE Transducer #9 refer to Figure 6 (page 22). To prevent “Cond Offset Failure” place the machine into T and C Mode (refer to OPERATING MODES (page 19)) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 481 P/N 490292 Rev. A...
Page 486 (2) minutes. If EVER = 1, even just once, indicates a Filling Program! TWO (2) possible scenarios: page IF FILACT EVER = 1: Return to ABOVE procedure number FIL- 2.1.0 2) IF FILACT ALWAYS = 0: Problem solved! 2008T Troubleshooting Guide Page 482 P/N 490292 Rev. A...
Page 487: Section 9 - Tmp Problems
MUST be STABLE* between 13.0 and 14.5 mS! * STABLE = NOT changing more than 0.2 per minute! M) At the bottom of the screen, press the ‘Dialysate’ tab! Parts N through U next page 2008T Troubleshooting Guide Page 483 P/N 490292 Rev. A...
Page 488 No ‘Bob’ NOT moving! ENSURE Valve #24’s ‘dot’ is REMAINING BLUE! If (and page 23 ONLY if) ‘bob’ is still NOT moving, proceed to SECTION 1 - FLOW ERRORS IN DIALYSIS PROGRAM. 2008T Troubleshooting Guide Page 484 P/N 490292 Rev. A...
Page 489 3.0 and 6.0 OR is NOT stable: See parts a AND b below: a) Remove the red DIALYZER connector from the shunt door and HOLD IT UP as seen in the Figure right! Part b next page 2008T Troubleshooting Guide Page 485 P/N 490292 Rev. A...
Page 490 Figure right, if (and ONLY if) the screen’s ‘status’ bar is NOT BLANK see procedure number TMP- 1.0.3 (page 487). If BLANK repeat parts a and b! LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 486 P/N 490292 Rev. A...
Page 491 33, TMP- 2.0.0. If it CANNOT proceed to procedure number 1.0.7. ALL other scenarios: ENSURING the gauge was SLAMMED into the Rinse Port proceed to page 33 procedure number 1.0.7. 2008T Troubleshooting Guide Page 487 P/N 490292 Rev. A...
Page 492 Deaeration Pressure in NOT OKAY! ENSURING a “No Water” alarm is NOT presenting, page 543 NOTE this page number, as you will return here, THEN proceed to SECTION 13 - DEAERATION PROBLEMS. 2008T Troubleshooting Guide Page 488 P/N 490292 Rev. A...
Page 493 Place the machine into RINSE to pressurize the secondary hydraulic circuit! ENSURE a “No Water” alarm does NOT occur! Unless a leak is immediately seen allow one (1) minute BEFORE continuing to procedure number TMP- 2.0.1 (page 490). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 489 P/N 490292 Rev. A...
Page 494 Valve #28 is leaking! Proceed to , procedure number TMP- 9.0.0. No fluid seen! See procedure number TMP- 2.0.2 (page 491). ® Figure 68 – DiaSafe Filter / Test Valve #28 / Filter #92 2008T Troubleshooting Guide Page 490 P/N 490292 Rev. A...
Page 495 Figure below, ENSURE no leaks at the UF, Acid and Bicarbonate (Bic) Pumps! b) See procedure number TMP- 2.0.3 (page 492). Figure 69 – Hydraulics Top View, Pumps LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 491 P/N 490292 Rev. A...
Page 496 Connector plugs into the CBE board which positions it two pins higher than the other connectors! b) Unplug the female Air Sensor’s connector but DO NOT remove the ‘CBE board’! Leave the Air Sensor’s connector unplugged till instructed! Parts d and e next page 2008T Troubleshooting Guide Page 492 P/N 490292 Rev. A...
Page 497 No FILACT remains = 0! NOT LIKELY! ENSURE the Air Sensor’s distribution board position (5 position from the left) is VACANT! After three (3) minutes, if (and ONLY if) FILACT remains = 0 see procedure number TMP- 2.0.4 (page 494). 2008T Troubleshooting Guide Page 493 P/N 490292 Rev. A...
Page 498 Place the new Functional Board into T and C Mode; C) With the Air Sensor’s Connector remaining unplugged, return to Dialysis Program; D) From debug screen 1, if FILACT = 1 now the previous Functional Board is bad. 2008T Troubleshooting Guide Page 494 P/N 490292 Rev. A...
Page 499 Call debug screen 0. Figure right WITHOUT LOOKING AWAY, watch the UF Pump’s ‘dot’ for forty five (45) seconds. It should REMAIN white. Does it EVER ‘blink’ to blue (Yes or No)? 2008T Troubleshooting Guide Page 495 P/N 490292 Rev. A...
Page 500 The external flow indicator’s ‘bob’ MUST be moving up and down (out of bypass)! e) Call debug screen 1. Watch FILACT for thirty (30) seconds to ENSURE it = 0 ALWAYS. See procedure number TMP- 2.0.8 (page 497). 2008T Troubleshooting Guide Page 496 P/N 490292 Rev. A...
Page 501 Attempt the TMP ALARM RESET SEQUENCE up to twice BEFORE continuing to part b. b) Allow thirty (30) seconds! What color is the TMP window now? TWO (2) possible scenarios next page: 2008T Troubleshooting Guide Page 497 P/N 490292 Rev. A...
Page 502 RED, FOUR (4) possible bad components: 1) Actuator-Test Board OR; 2) Sensor Board OR; 3) Functional Board OR; 4) Motherboard. To prevent “Cond Offset Failure” place the machine into T and C Mode (refer to OPERATING MODES (page 19). 2008T Troubleshooting Guide Page 498 P/N 490292 Rev. A...
Page 503 If VEN falls more than 3 mmHg in thirty (30) seconds there is a leak at the P port OR inside the module. e) Leaving the clamp in place to keep VEN more than 400 see procedure number TMP- 2.2.5 (page 500). 2008T Troubleshooting Guide Page 499 P/N 490292 Rev. A...
Page 504 TMP- 2.2.7X -250 COULD NOT BE ACHIEVED OR IT DID NOT HOLD / ISOLATE FOUR-WAY a) Figure right, clamp BOTH Four-Way Dialyzer Line tubing segments. b) Can you achieve between -245 and -255 mmHg AND HOLD it (+/- 15 mmHg) for one (1) minute now? 2008T Troubleshooting Guide Page 500 P/N 490292 Rev. A...
Page 505 Four-Way assembly tubing connection is leaking! See parts A and B below: A) Locate and repair the leak. Consider using another Four-Way assembly! B) Return to (ABOVE) procedure number TMP- 2.0.16 (page 499). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 501 P/N 490292 Rev. A...
Page 506 ENSURING the transducer protector, at the meter, is NOT wet, does screen 0’s PDial = 0 +/- 40? PDial = 0 +/- 40! See procedure number TMP- 2.3.2 (page 503). page 513 No PDial IS NOT between 0 and 40! Proceed to , procedure number TMP- 6.0.0. 2008T Troubleshooting Guide Page 502 P/N 490292 Rev. A...
Page 507 Place the machine in HEAT DISINFECT and allow Temperature to increase to more than 70° C! CAREFULLY check the hydraulic compartment, the ENTIRE LENGTH of the dialyzer lines, and the ® DiaSafe housing for external leaks. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 503 P/N 490292 Rev. A...
Page 508 An immediate problem cannot be located. If the ORIGINAL problem was Failing the TMP alarms test consider replacing the Dialysate Pressure Transducer #9.* * To LOCATE Transducer #9 refer to Figure 6 (page 22). 2008T Troubleshooting Guide Page 504 P/N 490292 Rev. A...
Page 509 Call debug screen 10. Is ACFS (right corner) between 3.5 and 6.0? ACFS between 3.5 and 6.0! See procedure number TMP- 3.1.0 (page 506). page 507 ACFS IS NOT between 3.5 and 6.0! Proceed to , procedure number TMP- 3.4.0. 2008T Troubleshooting Guide Page 505 P/N 490292 Rev. A...
Page 510 E) If screen 10’s PDIA is now between 3.5 and 6.0 the last component swapped in was the problem. If PDIA is NOT between 3.5 and 6.0 return to part B. 2008T Troubleshooting Guide Page 506 P/N 490292 Rev. A...
Page 511 D) Return to Dialysis Program. E) If screen 10’s PDIA is 9.0 or more the last component swapped in was the problem. If PDIA is NOT 9.0 or more return to part A! 2008T Troubleshooting Guide Page 507 P/N 490292 Rev. A...
Page 512 D) Return to Dialysis Program. E) If screen 10’s PDIA is between 3.5 and 6.0 the last component swapped in is bad. If PDIA still NOT between 3.5 and 6.0 return to part A. 2008T Troubleshooting Guide Page 508 P/N 490292 Rev. A...
Page 513 2) Actuator-Test Board; -250 cannot be achieved and / or held! See procedure number TMP- 4.2.0 (page 510). Figure 71 A – Valve #43 Figure 71 B – Isolation Area (includes dialysate lines) 2008T Troubleshooting Guide Page 509 P/N 490292 Rev. A...
Page 514 O-rings; 2) Leaking external flow indicator fittings; 3) Leaking optional fluid sample port; 4) Leaking dialyzer line connections at the rear of the machine; 5) Leaking external dialysate line filter O-ring/housing. 2008T Troubleshooting Guide Page 510 P/N 490292 Rev. A...
Page 515 Rinse allow ten (10) minutes to see a small leak then CAREFULLY check! --250 cannot be achieved and / or held! See procedure number TMP- 4.5.0 (page 512). Figure 72 A – Isolate Chamber #69 2008T Troubleshooting Guide Page 511 P/N 490292 Rev. A...
Page 516 -250 cannot be achieved and / or held! There is a leak between Chamber #69 and the valves #24 and #25. Remove ALL clamps. SECTION 11 - INDUCED AIR LEAK TESTS (page 534) may help locate the leak. Figure 72 C – Isolation Area 2008T Troubleshooting Guide Page 512 P/N 490292 Rev. A...
Page 517 [Dial Pressure Reference] is between 90 and 110! Press ’Enter’ then see procedure number TMP- 6.1.0 (page 514). page 515 [Dial Pressure Reference] is IS NOT between 90 and 110! Proceed to procedure number TMP- 6.5.0. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 513 P/N 490292 Rev. A...
Page 518 Call debug screen 0. ENSURE all eight balancing chamber valves (#31 through #38) are REMAINING white (Dialysate Flow is OFF)! . page 503 Return to , procedure number TMP- 2.3.2. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 514 P/N 490292 Rev. A...
Page 519 1) Dialysate Pressure Transducer #9 ; 2) Sensor Board; 3) Actuator-Test Board; 4) Functional Board; 5) Sensor Board cable; 6) Distribution board. To LOCATE Transducer #9 refer to Figure 6 (page 22). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 515 P/N 490292 Rev. A...
Page 520 “V28, SAMPLE”. Does the Valve continue to leak? Valve #28 continues to leak. Valve #28 is bad! Valve #28 stops leaking! Turn the machine off and replace the Actuator-Test Board. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 516 P/N 490292 Rev. A...
Page 521: Section 10 - Pressure Tests Failing
“Get Neg TMP” longer than ninety (90) seconds! See procedure number PHT- 1.0.0 (page 518). page 519 No Allow the Tests to finish THEN proceed to , procedure number PHT- 1.5.0. 2008T Troubleshooting Guide Page 517 P/N 490292 Rev. A...
Page 522 Turn the machine off and remove the dummy chamber from the Level Detector module. b) Turn the machine on and return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’)! page 452 c) Proceed to SECTION 8 – FILLING PROGRAM PROBLEMS 2008T Troubleshooting Guide Page 518 P/N 490292 Rev. A...
Page 523 Check #3: Figure right, from the DiaSafe filter housing and tubing connections! Check #4: ENSURE the external flow indicator’s (sight tube) fittings are tight! See procedure number PHT- 1.5.2 (page 520). 2008T Troubleshooting Guide Page 519 P/N 490292 Rev. A...
Page 524 +350. During the HOLD period ATMP should not change more than +/- 30! IMPORTANT NOTE! FILACT should NOT = 1 during the Positive Tests! D) See procedure number PHT- 2.0.0 (page 521). 2008T Troubleshooting Guide Page 520 P/N 490292 Rev. A...
Page 525 452 Yes FILACT = 1 WHILE “Get Neg TMP” is up! Proceed to SECTION 8 – FILLING PROGRAM PROBLEMS No FILACT REMAINS = 0! See procedure number PHT- 2.0.3 (page 522). 2008T Troubleshooting Guide Page 521 P/N 490292 Rev. A...
Page 526 No Strong pulse(s) NEVER seen! Is the “Get Neg TMP” banner still presenting? page 548 “Get Neg TMP” still presenting! Proceed to SECTION 14 – UF PUMP PROBLEMS No See procedure number PHT- 3.0.0 (page 523). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 522 P/N 490292 Rev. A...
Page 527: Fail Neg Stabilize
NOTE: If ATMP does not HOLD +/- 21 “Fail Neg Flow On” will be listed in the Test & Options screen possibly indicating a small air leak. Parts h through k next page 2008T Troubleshooting Guide Page 523 P/N 490292 Rev. A...
Page 528 Off”: Negative Pressure Test failures have priority over Positive Test failures. If any Negative Pressure test failed see above Scenarios 2 or 3. If a Negative test DID NOT fail, TWO (2) possible scenarios i) or ii) next page: 2008T Troubleshooting Guide Page 524 P/N 490292 Rev. A...
Page 529 On” period: Proceed to SECTION 8 – FILLING PROGRAM PROBLEMS IF FILACT ALWAYS = 0 during the repeat 30 second HOLD “Neg Flow On” period: page 483 Proceed to SECTION 9 – TMP PROBLEMS 2008T Troubleshooting Guide Page 525 P/N 490292 Rev. A...
Page 530 Both Pass! The DiaSafe filter MAY have been causing the problem HOWEVER, see procedure number PHT- 4.0.0 (page 527). page 483 Pressure test(s) Fail! Proceed to SECTION 9 – TMP PROBLEMS LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 526 P/N 490292 Rev. A...
Page 531 FOUR (4) possible scenarios 1) or 2) or 3) or 4) below: page 529 1) IF (and ONLY if) pressure REMAINS ‘OKAY’: Proceed to , procedure number PHT- 4.2.0. Scenarios 2 through 4 next page 2008T Troubleshooting Guide Page 527 P/N 490292 Rev. A...
Page 532 33 CANNOT proceed to procedure number F- 1.0.7 ALL other scenarios: ENSURING the gauge was SLAMMED into the Rinse Port proceed to page 33 procedure number 1.0.7. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 528 P/N 490292 Rev. A...
Page 533 IF the [Pressure Test] button is BLUE: Press the [Pressure Test] button THEN ‘Enter’ THEN IMMEDIATELY see procedure number PHT- 4.4.0 (page 530). 2) IF the [Pressure Test] button is GRAY: Press [Both Tests] THEN ‘Enter THEN IMMEDIATELY see procedure number PHT- 4.4.0 (page 530). 2008T Troubleshooting Guide Page 529 P/N 490292 Rev. A...
Page 534 Procedures booklet ENSURING the springs and seals are properly installed! b) Return to Dialysis Program. c) Repeat the Pressure Tests. They MUST pass with AND without the UF Pump OUTPUT tubing attached! 2008T Troubleshooting Guide Page 530 P/N 490292 Rev. A...
Page 535 Valve Leak Test to test it. If (and ONLY if) the test fails again: 2) Bad valve! To locate the valve refer to Figure 35 (page 211). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 531 P/N 490292 Rev. A...
Page 536 (2) consecutive balancing chamber cycles, approximately seven (7) seconds. If pressure remains stable the On Line PHT passes. D) Related to On Line PHT, from debug screen 1 (see next page): 2008T Troubleshooting Guide Page 532 P/N 490292 Rev. A...
Page 537: Fail Get Neg Tmp
Deaeration Pressure too high or too low • Dialysate Pressure (Transmembrane Pressure (TMP)) out of calibration specifications • Bad UF Pump #22 (with “Fail Get Neg TMP”, “Fail Neg Stabilize”, “Fail Neg Flow On”) 2008T Troubleshooting Guide Page 533 P/N 490292 Rev. A...
Page 538: Section 11 – Induced Air Leak Tests
Lamp MUST stay on solid indicating UF is on. c) Allow TMP (Figure right) to reach 280 then IMMEDIATELY turn UF off (UF Lamp off)! d) See procedure number AIR- 1.0.1 (page 535). 2008T Troubleshooting Guide Page 534 P/N 490292 Rev. A...
Page 539 537 No air seen at L1! Proceed to , procedure number AIR- 1.0.3. Figure 74 – Leak Checks (1) / Abbreviated Flow Diagram Figure 75 – Hydraulics (External & Rear Views) 2008T Troubleshooting Guide Page 535 P/N 490292 Rev. A...
Page 540 Cell #7 (see Figure ® DiaSafe Test Valve #28 page 539 Proceed to Input Pre-Dialyzer Cond. Cell #7 Pre-Dialyzer Cond. Cell procedure number (see Figure AIR- 1.0.5 Figure 76 – Hydraulics Top View 2008T Troubleshooting Guide Page 536 P/N 490292 Rev. A...
Page 541 Air seen at L10! See procedure number AIR-1.0.4 (page 538). No air seen at L10! Return to the procedure that brought you here. Figure 77 – Leak Checks (2) / Abbreviated Flow Diagram 2008T Troubleshooting Guide Page 537 P/N 490292 Rev. A...
Page 542 75, page 535) OUTPUT (to machine) See (ABOVE) procedure side of Dialysate Filter AIR- 1.0.2 number Valve #25 (see Figure 74, page page 536 535) Figure 78 – Blood Leak Tubing 2008T Troubleshooting Guide Page 538 P/N 490292 Rev. A...
Page 543 AIR- 1.0.7 BIBAG EQUIPPED? Figure right, equipped with a bibag Connector? bibag Connector EQUIPPED! See procedure number AIR- 1.0.8 (page 540). NO bibag Connector! See procedure AIR- 1.0.102 number (page 540). 2008T Troubleshooting Guide Page 539 P/N 490292 Rev. A...
Page 544 If a leaking Hydrochamber was not located in part b return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’). page 534 d) Return to (ABOVE) procedure number AIR- 1.0.0 ) to continue looking for an air leak. 2008T Troubleshooting Guide Page 540 P/N 490292 Rev. A...
Page 545: Section 12 – Induced Positive Pressure Tests
Flow Indicator #75; 4) Dialysate Line Filter #73; 5) (Optional) Fluid Sample Port; 6) Dialysate line connections at the rear of the machine. If no leaks continue to step #4 (next page). Figure 81 – External Dialysate Circuit Leak Tests 2008T Troubleshooting Guide Page 541 P/N 490292 Rev. A...
Page 546 7. Allow three (3) minutes then REPEAT steps #2 through #6 to locate a potential VERY slow leak. If no leaks are located continue to step #8. 8. If referred to INDUCED POSITIVE PRESSURE TESTS return to the procedure that brought you here as NOTED. 2008T Troubleshooting Guide Page 542 P/N 490292 Rev. A...
Page 547: Section 13 - Deaeration Problems
Press ‘Enter’ to save the calibration then turn the machine OFF. c) Tunr the machine on and return to Dialysis Program (“Select Program” →‘Dialysis’ → ‘Enter’)! Parts d and e next page 2008T Troubleshooting Guide Page 543 P/N 490292 Rev. A...
Page 548 Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’); C) The Deaeration problem is solved but return to the procedure that prompted you here! Target pressures CANNOT be achieved! See procedure number DAIR- 4.0.0 (page 545) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 544 P/N 490292 Rev. A...
Page 549 Can [PUMP RATE] now be adjusted to achieve target pressures? Target pressures achieved! See procedure number DAIR- 4.0.1 (page 546). page 547 Target pressures CANNOT be achieved! See procedure number DAIR- 5.0.0 2008T Troubleshooting Guide Page 545 P/N 490292 Rev. A...
Page 550 “V39, DEAR-V”. b) Do pressures go to target? Pressures go to target! The Actuator-Test Board is bad. Pressures DO NOT go to target! Valve #39 is bad. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 546 P/N 490292 Rev. A...
Page 551 If a Hydrochamber leak was WAS NOT located in part c, THREE (3) possible bad components: 1) Deaeration motor OR; 2) Deaeration restrictor #48* (*to LOCATE #48 refer to Figure 84 (page 545)) OR; 3) Bad Hydrochamber. 2008T Troubleshooting Guide Page 547 P/N 490292 Rev. A...
Page 552: Section 14 - Uf (Ultrafiltration) Pump Problems
UF Check Valve #63; INPUT tubing, at the white nozzle, to UF Filter #74. b) If no problems were located above see procedure number UF- 1.4.0 (page 549). Figure 85 – Hydraulics Top / Front Views 2008T Troubleshooting Guide Page 548 P/N 490292 Rev. A...
Page 553 2) IF ABOVE the burette’s 4 ml scale mark i.e. more than 21 ml delivered: Referring to Figure 86 (page 550), attempt to calibrate UF Pump Volume. Does UF Pump volume calibrate to between 23.9 and 24.1 ml after 24 strokes? 2008T Troubleshooting Guide Page 549 P/N 490292 Rev. A...
Page 554 TMP should increase to more than 240 causing the “Test: Neg Flow On” banner to appear. Allow both (Negative and Positive) pressure test to complete. b). Do BOTH pressure tests pass? 2008T Troubleshooting Guide Page 550 P/N 490292 Rev. A...
Page 555 Flow through the filter! See procedure number UF- 4.0.0 (page 552). No flow! This may be the problem! Replace UF Filter #74. Figure 87 – UF Pump Springs / Seals/ Diaphragm 2008T Troubleshooting Guide Page 551 P/N 490292 Rev. A...
Page 556 Reassemble the pump and attach the tubing but DO NOT mount the pump to the cabinet yet! page 554 e) Proceed to , procedure number 6.0.0. Figure 88 – UF Pump Exploded 2008T Troubleshooting Guide Page 552 P/N 490292 Rev. A...
Page 557 The cable can be checked. NOTE that four (4) UF PUMP connections will be checked and proceed page 566 SECTION 16 - CHECKING THE ACTUATOR BOARD CABLE 2008T Troubleshooting Guide Page 553 P/N 490292 Rev. A...
Page 558 Between 23.9 and 24.1 ml! Return to (ABOVE) procedure (page 550 number UF- 2.1.0 Referring to Figure 86 (page 550), attempt to calibrate UF Pump volume. Does it calibrate to between 23.9 and 24.1 ml after 24 strokes? 2008T Troubleshooting Guide Page 554 P/N 490292 Rev. A...
Page 559 Return to Dialysis Program and allow the machine to stabilize. c) ENSURE the external flow indicators’ bob is moving up and down. d) Repeat the UF Integrity Pump Check! It MUST pass! 2008T Troubleshooting Guide Page 555 P/N 490292 Rev. A...
Page 560: Section 15 - Blood Leak Problems
2) IF TMP is STABLE: See procedure number BL- 1.0.5 (page 557). Do NOT troubleshoot Blood Leak if a “No Water”, Flow Error, Temperature, or Conductivity alarm EVER occur! The machine MUST NOT be ‘in bypass’! 2008T Troubleshooting Guide Page 556 P/N 490292 Rev. A...
Page 561 TWO (2) possible scenarios: IF (and ONLY if) air is seen! page 559 Proceed to , procedure number 3.0.0. page IF no air seen: Proceed to , procedure number 6.0.0. 2008T Troubleshooting Guide Page 557 P/N 490292 Rev. A...
Page 562 Blood Leak Sensor’s TO AND FROM tubing for one (1) minute each? Air seen! See procedure number BL- 3.0.0 (page 559). page 561 No air seen! Proceed to , procedure number 4.0.0. Figure 89 – Hydraulics Side View LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 558 P/N 490292 Rev. A...
Page 563 Allow one (1) minute for the deaeration motor to stop running! c) Remove the gauge and reattach the tubing. Turn the water on and allow the “No Water alarm to go away! e) See procedure number BL- 3.0.5 (page 560). 2008T Troubleshooting Guide Page 559 P/N 490292 Rev. A...
Page 564 2) IF (and ONLY if) the Blood Leak alarm CANNOT be RESET AND air is seen: Locate and repair the air leak! IF no air is seen: See procedure number BL- 4.0.0 (page 561). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 560 P/N 490292 Rev. A...
Page 565 If the Sensor Board cable checks return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’)! Allow six (6) minutes for stabilization! page 563 g) ENSURING the external flow indicator’s ‘bob’ is rising and falling, proceed to , procedure number 5.0.0. 2008T Troubleshooting Guide Page 561 P/N 490292 Rev. A...
Page 566 Return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’). d) Allow six (6) minutes for stabilization! e) ENSURING the external flow indicator’s ‘bob’ is rising and falling see procedure number BL- 5.0.0 (page 563). 2008T Troubleshooting Guide Page 562 P/N 490292 Rev. A...
Page 567 Set your CALIBRATED volt meter to DC voltage (V Connect the meter’s ground (black) lead to chassis ground (see Figure 2, page 4). Continue to part E next page LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 563 P/N 490292 Rev. A...
Page 568 7 measurement within +/- 0.3 volts DC? Yes DIMN = pin 7 (+/- 0.3). See procedure number BL- 6.0.0 (page 565). No DIMN does NOT within +/- 0.3 of pin 7= Bad Sensor Board (see page 10). 2008T Troubleshooting Guide Page 564 P/N 490292 Rev. A...
Page 569 ; 2) Actuator-Test Board ; 3) Sensor Board ; 4) Sensor Board cable; 5) Functional Board ; 6) Distribution board. NOTE! To LOCATE the Blood Leak Sensor see Figure 89 (page 558) 2008T Troubleshooting Guide Page 565 P/N 490292 Rev. A...
Page 570: Section 16 - Checking The Actuator Board Cable
P2 connector. The rear side PINS are in two rows. Odd numbered in the bottom row, even in the top. NOTING the reference to the ‘Rear of Machine’ locate the appropriate PIN per Table 12 Table 2008T Troubleshooting Guide Page 566 P/N 490292 Rev. A...
Page 571 Top row, 12 pins from the rear of machine UF PUMP (3 of 4) Bottom row, 13 pins from the rear of machine UF PUMP (4 of 4) Top row, 13 pins from the rear of machine 2008T Troubleshooting Guide Page 567 P/N 490292 Rev. A...
Page 572 Top row, 5 pins from the screen Bottom row, 4 pins from the screen Top row, 4 pins from the front machine Top row, 3 pins from the front of machine 2008T Troubleshooting Guide Page 568 P/N 490292 Rev. A...
Page 573: Section 17 - Checking The Sensor Board Cable
‘probe’. Referring to the Figure (right), insert the ‘probe’ into the appropriate PLUG then place (or clip) one of the meters leads onto the ‘probe’. Parts i and j next page 2008T Troubleshooting Guide Page 569 P/N 490292 Rev. A...
Page 574 Bottom row, 8 pins from the rear of machine COND CELL Top row, 8 pins from the rear of machine ACID EOS Bottom row, 5 pins from the front of machine Table 14 continued next page 2008T Troubleshooting Guide Page 570 P/N 490292 Rev. A...
Page 575 Top row, 4 pins from the rear of machine DIALYSATE TRANSDUCER (2 of 3) Top row, 5 pins from the rear of machine DIALYSATE TRANSDUCER (3 of 3) Bottom row, 6 pins from the rear of machine 2008T Troubleshooting Guide Page 571 P/N 490292 Rev. A...
Page 576: Section 18A - Diagnostic Valve Leak Tests
THAT valve. If it fails again consider it “failed” THEN NOTE the valve number(s) AND continue to part d. d) Repeat parts a through d until ALL EIGHT (8) balancing chamber valves have been tested then refer to Table 15 next page: 2008T Troubleshooting Guide Page 572 P/N 490292 Rev. A...
Page 577 Press the ‘Prime’ key. IGNORE five (5) strokes then watch five (5). Does the UF Pump deliver ‘strong pulses’ through the Fluid Sample Connector (Figure right) that ‘squirt’ out at least six (6) feet? 2008T Troubleshooting Guide Page 573 P/N 490292 Rev. A...
Page 578 NOT moving i.e. Flow is off. Remove ALL clamps! m) Using the syringe, adjust pressure until the external meter reads between -2 and 2 mmHg. n) Press ‘Enter’ then see procedure number AUTOTEST- 3.1.0 (page 575). 2008T Troubleshooting Guide Page 574 P/N 490292 Rev. A...
Page 579 C) Return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’). D) From the Home screen, set [Dialysate Flow] to “OFF” and press ‘Enter’. page 509 E) Proceed to , procedure number TMP- 4.0.0. 2008T Troubleshooting Guide Page 575 P/N 490292 Rev. A...
Page 580 1) Dialysate Pressure Transducer #9 ; 2) Sensor Board; 3) Actuator-Test Board; 4) Functional Board; 5) Sensor Board cable; 6) Distribution board. To LOCATE Transducer #9 refer to Figure 6 (page 22); 2008T Troubleshooting Guide Page 576 P/N 490292 Rev. A...
Page 581 Pressure (approx. +300 mmHg) Valve #43 Valve #31 Valve #32 Valve #33 Valve #34 Valve #35 Valve #36 Valve #37 Valve #38 Valve #26 Valve #29 Valve #24 ----------- Valve #25 ----------- 2008T Troubleshooting Guide Page 577 P/N 490292 Rev. A...
Page 582: Section 18B - Manual Balancing Chamber Valve Leak Tests
Replace any valve that is seen leaking (either valve #33 or valve #34). k) Unplug valve #38 and leave it unplugged. None of the top side balancing chamber valves are leaking. Continue with BOTTOM SIDE LEAK PROCEDURE (page 579). 2008T Troubleshooting Guide Page 578 P/N 490292 Rev. A...
Page 583 No A balancing chamber valve leak is not obvious using this test. Turn the machine off and CAREFULLY plug all valves back into the distribution board. Return to Dialysis Program and perform automated Alarms / Pressure tests. 2008T Troubleshooting Guide Page 579 P/N 490292 Rev. A...
Page 584: Section 19 - Testing For Leaking Balancing Chamber Diaphragm
Call debug screen 0. If debug does not appear press ‘Esc’ then call screen 0. g) Allow Valve #43’s ‘dot’ (Figure right) to turn blue then WHITE again! While white, does pressure CYCLE, about every three (3) seconds, to between 35 and 36 psi? 2008T Troubleshooting Guide Page 580 P/N 490292 Rev. A...
Page 585 EMPTY BUCKET to prevent UF circuit pressure. Per the Figure below, TIGHTLY clamp the tubing at Valve #29. Ignore Flow Errors for now! Parts e through g next page Figure 98 – Valve #29 Location 2008T Troubleshooting Guide Page 581 P/N 490292 Rev. A...
Page 586 If referred to TESTING FOR A LEAKING BALANCING CHAMBER DIAPHRAGM, return to the procedure that brought you here as NOTED! LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 582 P/N 490292 Rev. A...
Page 587 Rinse must NOT interrupt! The blue connector MUST be delivering water into its bucket! WITHOUT LOOKING AWAY, watch FPOS for up to 45 seconds. Does it EVER, even if only once, increase or fluctuate to more than seven thousand (7000)? 2008T Troubleshooting Guide Page 583 P/N 490292 Rev. A...
Page 588 FPRE to increase. If neither diaphragm is torn they prevent the acid solution from entering the fresh side and FPRE will not increase. Recirc valve #29 must be clamped to prevent its eventual opening from recirculating the acid solution back into the hydrochamber causing FPRE to increase falsely. 2008T Troubleshooting Guide Page 584 P/N 490292 Rev. A...
Page 589: Section 20 – Troubleshooting Overflow From The Vent Tubing
G) Place the machine into the Program the overflow was occurring in i.e. i) Cleaning/Disinfection (Heat Disinfect, Rinse, etc.) OR ii) Dialysis. H) Call debug screen 0. If debug does not appear press ‘Esc’ then call screen 0. Part I next page 2008T Troubleshooting Guide Page 585 P/N 490292 Rev. A...
Page 590 Allowing one (1) minute does vent tubing overflow stop? Overflow stops! Acid and/or bicarbonate central pressure is too high! Overflow does NOT stop! See procedure number OVER- 2.0.0 (page 587). 2008T Troubleshooting Guide Page 586 P/N 490292 Rev. A...
Page 591 OFF and replace the Heat Exchanger; Procedure #2: To prevent damaging the new Heat Exchanger, see procedure number OVER- 8.0.0 (page 596) IMMEDIATELY. No dripping! Reattach the tubing then see procedure number OVER- 3.0.0 (page 588). 2008T Troubleshooting Guide Page 587 P/N 490292 Rev. A...
Page 592 IF between 18 and 20 psi CANNOT be achieved: TWO (2) possibilities: 1) Incoming water pressure more than 105 psi OR; 2) Bad Regulator #61. NOTE! A Regulator #61 Rebuild kit is available, P/N 190934. 2008T Troubleshooting Guide Page 588 P/N 490292 Rev. A...
Page 593 Air Gap tower. This tubing is from Inlet Water Valve #41. Figure 101 – Valve #41 Check DO NOT touch the Vent Tubing but pull the tubing off the Air Gap Tower. Part d next page 2008T Troubleshooting Guide Page 589 P/N 490292 Rev. A...
Page 594 Flow or dripping continues! The Actuator-Test Board is bad. To located the board refer to Figure 4A (page 10). Flow or dripping stops! Float Switch #5 is bad! To LOCATE Float Switch #5 refer Figure 28 (page 140). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 590 P/N 490292 Rev. A...
Page 595 (4) possible bad components: 1) Bad Actuator-Test Board OR; 2) Bad Valve #39* OR; 3) Bad ACTUATOR cable OR; 4) Bad distribution board! * To LOCATE Valve #39 refer to Figure 102 (page 591) 2008T Troubleshooting Guide Page 591 P/N 490292 Rev. A...
Page 596 All systems that may cause overflow are checking okay. Assuming all above procedures above were performed correctly the Troubleshooting Guide cannot locate the problem! LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 592 P/N 490292 Rev. A...
Page 597 Deaeration Pump’s connector to distribution board position “P20, “Degas-P”. The Deaeration Motor shaft rotates if plugged in properly! b) Per Figure 103 (above), is the DEAERATION motor shaft rotating COUNTERCLOCKWISE (CCW) (Yes or No)? 2008T Troubleshooting Guide Page 593 P/N 490292 Rev. A...
Page 598 (ABOVE) procedure number OVER- 5.2.0 (page 592): Deaeration motor is rotating clockwise! NOTE ONLY the DEAERATION MOTOR will page 141 be checked then proceed to TROUBLESHOOTING MOTORS. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 594 P/N 490292 Rev. A...
Page 599 FOUR (4) possible bad components: 1) Bad actuator cable OR; 2) Bad Sensor Board cable OR; 3) Bad distribution board OR; 4) Bad motherboard. 2008T Troubleshooting Guide Page 595 P/N 490292 Rev. A...
Page 600 IF between 18 and 20 psi CANNOT be achieved: TWO (2) possibilities: 1) Incoming water pressure is more than 105 psi OR; 2) Bad Regulator #61. NOTE: Regulator #61 can be rebuilt (Rebuild kit, P/N 190934). 2008T Troubleshooting Guide Page 596 P/N 490292 Rev. A...
Page 601 105 psi OR; 2) Bad Regulator #61. Regulator #61 can be rebuilt (Rebuild kit, P/N 190934). Pressure did NOT increase over time. Pressure regulator #61 is okay. The overflow problem should be solved! 2008T Troubleshooting Guide Page 597 P/N 490292 Rev. A...
Page 602: Section 21 – Hydraulic Leaks
LEAKING- 1.0.0 (page 599). page 600 No UF Check Valves okay! Proceed to , procedure number LEAKING- 1.1.0. HYDRAULICS TOP VIEW Figure 104 – UF Check Valves #63 AND #64 2008T Troubleshooting Guide Page 598 P/N 490292 Rev. A...
Page 603 CLEAN- 7.0.0. IF Valve Error = 0 OR ‘blinks to 1’ for less than one (1) second: Turn the machine OFF then page 607 proceed to , procedure number LEAKING- 4.0.0 2008T Troubleshooting Guide Page 599 P/N 490292 Rev. A...
Page 604 IF from a RINSE PORT (Figure right): Insert a dull probe into the port to move the poppet valve back and forth several times. If the leak continues replace the rinse port. Scenarios 5 THROUGH 12 next page 2008T Troubleshooting Guide Page 600 P/N 490292 Rev. A...
Page 605 12) Per the Figure below, if the machine is equipped for bibag AND leaking from a bibag component: A) Secure tubing connections with tie wraps; B) If the component itself is leaking replace it! Figure 105 – Hydraulics Front View / bibag Components 2008T Troubleshooting Guide Page 601 P/N 490292 Rev. A...
Page 606 Figure 106 – Various Hydraulic Views 2008T Troubleshooting Guide Page 602 P/N 490292 Rev. A...
Page 607 ERRORS IN DIALYSIS PROGRAM. iii) IF a Flow Error does NOT occur: The leak was probably due to the incorrect Dialysate Sampling setting! This option should always be left at “No”! 2008T Troubleshooting Guide Page 603 P/N 490292 Rev. A...
Page 608 IF an active leaks DOES NOT reoccur AND a Flow Error NEVER occurs: Reconnect the Fluid Sample If UF tubing blows off again one or both of the UF Check Valves may be bad! 2008T Troubleshooting Guide Page 604 P/N 490292 Rev. A...
Page 609 Per the Figure below, IF (and ONLY if) the leak was between the Flow Pump and BALANCING CHAMBER VALVES #36 and/or #38: See procedure number LEAKING- 3.3.0 (page 606). All OTHER scenarios: See procedure number LEAKING- 4.0.0 (page 607). 2008T Troubleshooting Guide Page 605 P/N 490292 Rev. A...
Page 610 2) IF Flow Relief Valve #78 is NOT leaking! If the leak continues, there may be a bad O-ring seal between the Balancing Chamber and Valve #36 and/or #38 OR Valve #36 and / or #38 valve body is cracked. 2008T Troubleshooting Guide Page 606 P/N 490292 Rev. A...
Page 611 All 60 ml can be pushed! The Drain path is okay! See procedure number LEAKING- 5.0.0 (page 609). No Cannot push all water out! See procedure number LEAKING- 4.0.1 (page 608). Figure 107 – Hydraulics Top View 2008T Troubleshooting Guide Page 607 P/N 490292 Rev. A...
Page 612 Yes All 60 ml can be pushed! The drain tubing OR the “Quick Connector” (if present) is restricted! No Cannot push all water out! NOTE ONLY VALVE #30 will be page checked and proceed to TROUBLESHOOTING A VALVE. 2008T Troubleshooting Guide Page 608 P/N 490292 Rev. A...
Page 613 Is the external flow indicator’s ‘bob’ rising at least ½ way? ‘Bob’ moving! Valve #25 is okay! See procedure number LEAKING- 5.2.0 (page 610). ‘Bob’ NOT moving! TWO (2) possible scenarios 1) or 2) next page: 2008T Troubleshooting Guide Page 609 P/N 490292 Rev. A...
Page 614 Valve #26 is okay! Return the dialyzer connector to the shunt then see procedure number LEAKING- 5.3.0 (page 611). ONLY VALVE #26 No Significant resistance felt! NOTE will be checked and proceed to page 210 TROUBLESHOOTING A VALVE. 2008T Troubleshooting Guide Page 610 P/N 490292 Rev. A...
Page 615 All water pushed out! Flow through Valve #29! See procedure number LEAKING- 5.5.0 (page 612). No Significant resistance felt! NOTE ONLY VALVE #29 (Figure below) will be checked and page 210 proceed to TROUBLESHOOTING A VALVE 2008T Troubleshooting Guide Page 611 P/N 490292 Rev. A...
Page 616 OR a leak reoccurs there MAY be a partial restriction to the drain (Valve #30, Valve #29). IF PDIA goes to more than 6.0 AND a Flow Error occurs: Referring to the Figures (below) Valve #24 OR #25 is partially restricted! 2008T Troubleshooting Guide Page 612 P/N 490292 Rev. A...
Page 617 Remove Loading Pressure Valve #65 from the hydrochamber. NOTE! There will be leakage but leave the water on! c) Debris may be restricting Valve #65’s Hydrochamber return port. Referring to the 2008T Flow Diagram, debris can be ANYWHERE between Deaeration Pump’s #20 output and Loading Pressure Valve #65. Is...
Page 618 With the machine in RINSE Program NOTE! Squirting from the Fluid Sample Connector is NORMAL = UF Check Valve #63 is oriented correctly! g) If (and ONLY if) an active leak reoccurs turn the machine OFF then return to (ABOVE) procedure number LEAKING- 1.1.0 (page 600). 2008T Troubleshooting Guide Page 614 P/N 490292 Rev. A...
Page 619: Section 22 - "Wd: Fail Long Pulse" Or "Wd: Fail Short Pulse
Connect the meter’s ground (black) lead to chassis ground (see Figure page 4)). ENSURING the “WD: Fail Long Pulse” OR “WD: Fail Short Pulse” banner is on the screen, see procedure number WD- 1.0.0 (page 616). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 615 P/N 490292 Rev. A...
Page 620 Component List: 1) Sensor Board 2) Actuator-Test Board; 3) Functional Board 1, 2 To prevent “Cond Offset Failure”, place the machine into T and C Mode (refer to OPERATING MODES, page 19)) for each board. 2008T Troubleshooting Guide Page 616 P/N 490292 Rev. A...
Page 621 2) IF “WD: Fail Long Pulse” OR “WD: Fail Short Pulse” REOCCURS:: Perform parts a THROUGH d below: a) Turn the machine OFF! The previous Power Logic Board is probably okay! Parts b through d next page 2008T Troubleshooting Guide Page 617 P/N 490292 Rev. A...
Page 622 IC4 (see Figure above) is socketed and can be removed without desoldering! CAUTION! Being careful NOT to install it upside down swap in a known good IC4 chip BEFORE continuing to procedure number WD- 1.0.4 (page 619). 2008T Troubleshooting Guide Page 618 P/N 490292 Rev. A...
Page 623 2) IF less than 3 volts DC: The symptom changed from what originally brought you here. It appears the new IC4 is working. Return to (ABOVE) procedure number WD- 1.0.0 (page 616) to re-measure voltage and proceed as directed. 2008T Troubleshooting Guide Page 619 P/N 490292 Rev. A...
Page 624 Component List: 1) 24V Harness*; 2) Power Control Board (inside the power supply). 3) All card cage boards. 4) Motherboard. To LOCATE the 24V Harness refer to Figure 109 (page 618) 2008T Troubleshooting Guide Page 620 P/N 490292 Rev. A...
Page 625: Section 23 – Heater Relay Test Fail
HEATER RELAY- 1.0.1 (page 622). No “HEATER RELAY TEST FAIL” did NOT reoccur! Reseating the boards may have fixed the page 628 problem HOWEVER, see procedure number HEATER RELAY- 3.0.0 2008T Troubleshooting Guide Page 621 P/N 490292 Rev. A...
Page 626 More than 100.0 volts! “HEATER RELAY TEST FAIL” MUST be up! See procedure number page 624 HEATER RELAY- 2.0.0 Less than 10.0 volts! Consider repeating procedure number HEATER RELAY- 1.0.2 (page 622) just to be sure! Does “HEATER RELAY TEST FAIL” reoccur? 2008T Troubleshooting Guide Page 622 P/N 490292 Rev. A...
Page 627 Turn the machine on and return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’). If “HEATER RELAY TEST FAIL” reoccurs swap in the next component in the list “HEATER RELAY TEST FAIL” does NOT occur. 2008T Troubleshooting Guide Page 623 P/N 490292 Rev. A...
Page 628 Replace the Power Control AND Power Logic* boards with known good! *To LOCATE the board refer to Figure 4A AND NOTE A (page 10). Parts b through e next page 2008T Troubleshooting Guide Page 624 P/N 490292 Rev. A...
Page 629 See procedure number HEATER RELAY- 2.0.2 (page 627). IF “Heater Relay Test Fail” DOES NOT reoccur: Problem solved! The previous diode 17 AND Power Logic Board is bad! LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 625 P/N 490292 Rev. A...
Page 630 IF “Heater Relay Test Fail” reoccurs: Turn the machine off then see procedure number HEATER RELAY- 2.0.2 (page 627). 2) IF “Heater Relay Test Fail” does NOT reoccur: Problem solved. The previous Power Logic Board was bad. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 626 P/N 490292 Rev. A...
Page 631 IF (and ONLY if) “HEATER RELAY TEST FAIL” occurred: See (ABOVE) procedure page 623 number HEATER RELAY- 1.0.3 IF “HEATER RELAY TEST FAIL” did NOT reoccur: See procedure number page 628 HEATER RELAY- 3.0.0 LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 627 P/N 490292 Rev. A...
Page 632 H) Turn the machine on and return to Dialysis Program (“Select Program” → ‘Dialysis’ → ‘Enter’). If (and ONLY if) “HEATER RELAY TEST FAIL” reoccurs repeat part G until HEATER RELAY TEST FAIL” does not reoccur indicating the last component swapped in fixed the problem 2008T Troubleshooting Guide Page 628 P/N 490292 Rev. A...
Page 633: Section 24 – "Diasafe Test Failed
(page 630). page 517 No A pressure test fails*! Proceed to SECTION 10 – PRESSURE TESTS FAILING. * DO NOT troubleshoot “Diasafe Test Failed” if a Negative OR Positive pressure test fails! 2008T Troubleshooting Guide Page 629 P/N 490292 Rev. A...
Page 634 Allow four (4) minutes BEFORE continuing to part e. e) Using a flashlight, ENSURE no air bubbles flowing through the external flow indicator’s sight tube. f) See procedure number DIASAFE- 4.0.0 (page 631). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 630 P/N 490292 Rev. A...
Page 635 452 proceed to SECTION 8 – FILLING PROGRAM PROBLEMS. page 483 Scenario #2: IF FILACT was ALWAYS = 0: ENSURING UF is off proceed to SECTION 9 - TMP PROBLEMS. 2008T Troubleshooting Guide Page 631 P/N 490292 Rev. A...
Page 636 IF (and ONLY if) “Diasafe Test Passed”: FILTER #92 MAY be restricted! Repeat the test once more as the failure may be intermittent! 2) IF “Diasafe Test Failed”: See procedure number DIASAFE- 6.0.0 (page 633). 2008T Troubleshooting Guide Page 632 P/N 490292 Rev. A...
Page 637 Solenoid is warm! TWO (2) possible bad components: 1) Bad Actuator-Test Board OR 2) Bad Valve #28 (replace the valve AND its blue wire harness). Solenoid IS NOT warm! Perform parts a THROUGH d next page: 2008T Troubleshooting Guide Page 633 P/N 490292 Rev. A...
Page 638 COMPONENT LIST: 1) Actuator-Test Board; 2) Actuator cable; 3) Distribution board. Less than 40 Ω OR more than 100 Ω. TWO (2) possible bad components: 1) Bad valve #28 blue wire harness OR; 2) Bad valve #28. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 634 P/N 490292 Rev. A...
Page 639 Are you ABSOLUTELY SURE the DiaSafe tubing is plumbed correctly? Tubing is plumbed properly! See procedure number DIASAFE- 8.0.0 (page 636). No Tubing is backwards! Per the Figure, attach the tubing properly and repeat the test. 2008T Troubleshooting Guide Page 635 P/N 490292 Rev. A...
Page 640 IF pressure is too high: Perform parts a AND b below: a) Per the Figure (above, right) adjust Valve #78 until pressure cycles to between 35 and 36 psi! b) See procedure number DIASAFE- 9.0.0 (page 637). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 636 P/N 490292 Rev. A...
Page 641 Repeat the Diasafe test. If it fails replace the Diasafe Filter per procedure and repeat the test. If it continues to fail the Troubleshooting Guide is unable to locate the problem. 2008T Troubleshooting Guide Page 637 P/N 490292 Rev. A...
Page 642: Section 25 - Troubleshooting Power Distribution
8) IF after being on (fan running) for fifty (50) seconds the screen displays ‘weird’ i.e. scrambled, page 643 weird colors, abnormal lines, upside down etc.: Proceed to , procedure number C.0.0. Scenarios 9 and 10 next page 2008T Troubleshooting Guide Page 638 P/N 490292 Rev. A...
Page 643 Press the Power button for two (2) seconds! If the machine still DOES NOT turn on (fan NEVER page 640 runs), ENSURING the GFI did not ‘blow’, proceed to , procedure number A.0.0. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 639 P/N 490292 Rev. A...
Page 644 4) IF was NEVER turning on but is on now (fan running): The heater* may be bad. This can be confirmed by turning the machine off, turning the Heater Switch on, and attempting to turn the machine on again. * To LOCATE the Heater refer to Figure 28 (page 140). 2008T Troubleshooting Guide Page 640 P/N 490292 Rev. A...
Page 645 FOUR (4) possible bad components: 1) Bad Fan OR; 2) Bad Power Control board (inside the power supply) OR; 3) Bad power supply (or power cord / plug) OR; 4) Bad distribution board. 2008T Troubleshooting Guide Page 641 P/N 490292 Rev. A...
Page 646 113B below, inspect the power plug, cord and strain relief for signs of burning or other damage! page 646 Proceed to , procedure number P- E.0.0 Figure 113A – 24V POWER Harness Figure 113B – Power Supply Rear View 2008T Troubleshooting Guide Page 642 P/N 490292 Rev. A...
Page 647 Figure below, at the rear of the card cage, trace the cable from Blood Pressure Module to ENSURE it is NOT reverse connected with another module! If it is correct the situation as this may be the problem! c) See procedure number P- C.1.0 (page 644). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 643 P/N 490292 Rev. A...
Page 648 CHECK #3 ENSURE the J8 INVRTR Cable is plugged in SECURELY. c) Per the Figure below, behind the card cage, ENSURE the 24V POWER harness is plugged in securely. d) See procedure number P- C.2.0 (page 645). 2008T Troubleshooting Guide Page 644 P/N 490292 Rev. A...
Page 649 J6 UI-MICS board! Turn the machine on (fan running). page 646 c) Allow fifty (50) seconds! If (and ONLY if) the screen problem continues, proceed to procedure number P- E.0.0 LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 645 P/N 490292 Rev. A...
Page 650 P- E.2.0 ISOLATE POWER LOGIC +12 AND +5 VOLT DC Set a CALIBRATED volt meter to DC Voltage (V Connect the meter’s black lead to chassis ground (see Figure 2 (page 4)). Parts c through e next page 2008T Troubleshooting Guide Page 646 P/N 490292 Rev. A...
Page 651 658 , procedure number P- G.0.0. BOTH +12 AND +5 volts LOW. Proceed to 0 – 11.6 (i.e. low) 0 – 4.7 (i.e. low) page 653 , procedure number P- F.4.0 2008T Troubleshooting Guide Page 647 P/N 490292 Rev. A...
Page 652 D) Reseat the Sensor Board (1 board from right). page E) Turn the machine on. If a “24” volt alarm OR “Failed Sending Data…” occurs proceed to , procedure number H.0.0. 2008T Troubleshooting Guide Page 648 P/N 490292 Rev. A...
Page 653 Turn the machine on and allow fifty (50) seconds. If the screen problem reoccurs see continue to k. k) The LCD screen may be bad OR a cable is unplugged inside the screen assembly. 2008T Troubleshooting Guide Page 649 P/N 490292 Rev. A...
Page 654 IF (and ONLY if) MORE THAN 23.0 volts DC: See procedure number P- F.2.2 (page 651). page 652 2) IF LESS THAN 23.0 volts DC: Proceed to , procedure number F.3.0. Figure 114 – +24 volts A 2008T Troubleshooting Guide Page 650 P/N 490292 Rev. A...
Page 655 Turn the machine off and swap a known good UI-MICS board. Turn the machine on (fan runs) and allow fifty (50) seconds. If the screen remains black the screen may be bad OR a cable is unplugged inside the screen assembly. 2008T Troubleshooting Guide Page 651 P/N 490292 Rev. A...
Page 656 With the machine off, swap in the card cage circuit boards, one at a time, and in between turn the 24V-A machine on and recheck + . More than 23.0 volts indicates the last board swapped in is the problem. 2008T Troubleshooting Guide Page 652 P/N 490292 Rev. A...
Page 657 MEASUREMENT #1: At pin 12 (TOP row, 6 pins from the REAR of machine) MEASUREMENT #2: At pin 11 (BOTTOM row, 6 pins from the REAR of machine) f) Are BOTH more than 23.0 volts DC? 2008T Troubleshooting Guide Page 653 P/N 490292 Rev. A...
Page 658 (page 710)! With the machine off, it can be checked by measuring RESISTANCE (Ω) BETWEEN its two terminals. A good fuse measures less than 0.5 Ω! No Less than 23.0 volts DC! See procedure number P- F.6.0 (page 655). 2008T Troubleshooting Guide Page 654 P/N 490292 Rev. A...
Page 659 Bad thermal (BROWN) fuse S13 (16 Amp). To LOCATE S13 refer to Figure 132 (page 710). Less than 23.0 volts! See procedure number P- F.7.0 (page 656). Figure 116 – Power Control Board (ST12) 2008T Troubleshooting Guide Page 655 P/N 490292 Rev. A...
Page 660 More than 23.0 volts! Possible bad Acid, Bicarbonate, Flow or Deaeration Pump. Check their distribution board connectors and wire harnesses for damage. Less than 23.0 volts! See procedure number P- F.8.0 (page 657). 2008T Troubleshooting Guide Page 656 P/N 490292 Rev. A...
Page 661 Turn the machine on and measure again at ST12. If less than 23.0 volts the last module plugged in is the problem. Repeat parts A) through D) until you locate the bad module. 2008T Troubleshooting Guide Page 657 P/N 490292 Rev. A...
Page 662 1 to watch 5V Est and / or 12V Est. Allowing sufficient time, does the symptom you were troubleshooting reoccur? Symptom reoccurs! See procedure number P- G.5.0 (page 659). No Screen on and/or good voltage(s) now! The previous Power Logic Board may be bad. 2008T Troubleshooting Guide Page 658 P/N 490292 Rev. A...
Page 663 No Screen on and/or good voltage(s)! Repeat parts a THROUGH e until ALL modules and have been plugged back in. If the symptom does NOT reoccur, reseating the cables MAY have eliminated the problem or a module was reverse connected with another. 2008T Troubleshooting Guide Page 659 P/N 490292 Rev. A...
Page 664 662 Symptom reoccurs! Proceed to , procedure numbet G.5.3. Screen on and / or good voltages! To locate the bad device, perform parts a THROUGH e next page. 2008T Troubleshooting Guide Page 660 P/N 490292 Rev. A...
Page 665 If after ALL cables are plugged in AND the problem does not reoccur either it is very intermittent or reseating a connector solved the problem. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 661 P/N 490292 Rev. A...
Page 666 Screen on and / or good voltage(s)! The USB port, on the right hand side of the screen, may be bad. To confirm this plug the P41 cable back in. If the symptom you were troubleshooting reoccurs the USB port is bad. 2008T Troubleshooting Guide Page 662 P/N 490292 Rev. A...
Page 667 1 to watch 5V Est and / or 12V Est. Allowing sufficient time, does the symptom you were troubleshooting reoccur? page 665 Symptom reoccurs! Proceed to , procedure number G.5.6. Screen on and / or good voltage(s)! See procedure number P- G.5.5 (page 664). 2008T Troubleshooting Guide Page 663 P/N 490292 Rev. A...
Page 668 If the symptom reoccurs see procedure number P- G.5.6 (page 665). No Screen on and / or good voltages! The last component unplugged or its cable may be causing the problem. 2008T Troubleshooting Guide Page 664 P/N 490292 Rev. A...
Page 669 1 to watch 5V Est and / or 12V Est. Allowing sufficient time, does the symptom you were troubleshooting reoccur? Symptom reoccurs! See procedure number P- G.5.7 (page 666). Screen on and / or good voltages! The actuator cable may be causing the problem. 2008T Troubleshooting Guide Page 665 P/N 490292 Rev. A...
Page 670 UI-MICS board device cables. UI-MICS Connector Device CDX Speaker (rear panel) Keyboard Mousepad USB Port #2 (rear panel) WIFI Adaptor (behind touchpad) Ethernet (rear panel) Parts e through h next page 2008T Troubleshooting Guide Page 666 P/N 490292 Rev. A...
Page 671 C) If after ALL cables have been unplugged AND the symptom continues, leaving the machine on, see procedure number P- G.5.8 (page 669). No Screen on and / or good voltages! The last UI-MICS device unplugged or its cable is causing the problem! 2008T Troubleshooting Guide Page 667 P/N 490292 Rev. A...
Page 672 +12V and / or +5 still not in range! See parts a and b below: CAUTION! a) CAREFULLY plug the LCD cable back in. The J7 connector has micro pins which can easily be bent or broken! b) See procedure number P- G.5.9 (page 669). 2008T Troubleshooting Guide Page 668 P/N 490292 Rev. A...
Page 673 If after ALL boards have been replaced AND the symptom is still present possible bad: 1) Distribution board OR; 2) Motherboard. No Screen on and / or good voltages! The last board swapped in may be causing the problem. 2008T Troubleshooting Guide Page 669 P/N 490292 Rev. A...
Page 674 CHECK #2: Is [12V EST] window between 11.7 and 12.3? Yes (to BOTH): Press ‘Enter’. Leaving the machine in Service Mode, see procedure number P- H.0.144 (page 671). page 675, procedure number H.1.2. No (to one OR both): Proceed to 2008T Troubleshooting Guide Page 670 P/N 490292 Rev. A...
Page 675 IF Bic Press is positive 249 OR more: See procedure number P- H.0.4 (page 671). P- H.0.4 BIC PRESS MORE THAN POSITIVE 249 A) Leaving the machine on, pull the hydraulics away from the cabinet. Part B next page 2008T Troubleshooting Guide Page 671 P/N 490292 Rev. A...
Page 676 To LOCATE Valve #100 refer to the Hydraulics Front View Figure next page! No flow! Leaving the door open, see part F. F) From screen 15, is Bic Press still MORE THAN positive 249? 2008T Troubleshooting Guide Page 672 P/N 490292 Rev. A...
Page 677 OR; 3) Bad bibag Interface Board To LOCATE the Interface board refer to Figure 4C (page 11) To LOCATE Valve #100 refer to the Figure above. No flow! See procedure number P- H.0.6 (page 674). 2008T Troubleshooting Guide Page 673 P/N 490292 Rev. A...
Page 678 2) Bad Pressure Sensor #110 (Figure below) OR; 3) Bad bibag Interface board OR; 4) Bad electrical connection from Pressure Sensor #110 inside the bibag Distribution Board (refer to Figure 4D (page 13)). HYDRAULICS FRONT VIEW 2008T Troubleshooting Guide Page 674 P/N 490292 Rev. A...
Page 679 CAUTION! Never plug a module, other than the Blood Pressure module, into the Blood Pressure or Colin position! * CAUTION! Never plug the Blood Pressure module into another module’s position! 2008T Troubleshooting Guide Page 675 P/N 490292 Rev. A...
Page 680 NOTE! AFTER all components have been unplugged AND the problem reoccurs swap the Sensor Board cable with a known good. If (and ONLY if) the problem reoccurs see procedure number P- H.1.4 (page 677). 2008T Troubleshooting Guide Page 676 P/N 490292 Rev. A...
Page 681 Your choice, return ONE of the device cables to WHERE IT BELONGS. Repeat the Voltage Detection Calibration. When the problem reoccurs the last device plugged in or its cable is causing the problem! 2008T Troubleshooting Guide Page 677 P/N 490292 Rev. A...
Page 682 3) IF “Operator Error” did NOT occur AND 5V EST AND 12V EST are in range: The USB port, on the side of the screen may be bad. To confirm this, plug it back in and do the Voltage Detection Calibration again. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 678 P/N 490292 Rev. A...
Page 683 UI–MICS Connector Component CDX Speaker (on rear panel) Mousepad USB Port #2 (on rear panel) WIFI Adaptor (behind the touchpad) Ethernet (on rear panel) Continue to part d next page UI-MICS BOARD 2008T Troubleshooting Guide Page 679 P/N 490292 Rev. A...
Page 684 AND if the problem is still present the motherboard may be bad. IF “Operator Error” did NOT occur AND 5V EST AND 12V EST are within range: The last board swapped in was causing the problem! 2008T Troubleshooting Guide Page 680 P/N 490292 Rev. A...
Page 685 IF “5” OR “12V” alarm was occuring: See procedure number P- H.4.1 (page 682). page 683 2) IF ANY “24V” alarm was occuring: Proceed to , procedure number H.4.5. ALL other scenarios: See procedure number P- H.4.1 (page 682). 2008T Troubleshooting Guide Page 681 P/N 490292 Rev. A...
Page 686 Repeat procedure number P- H.4.1 (page 682) to watch 5V Est AND / OR 12V Est.. ALLOW page 659 SUFFICIENT TIME! If the problem reoccurs proceed to , procedure number G.5.0. 2008T Troubleshooting Guide Page 682 P/N 490292 Rev. A...
Page 687 2) ALL OTHER scenarios: A) To measure voltage over a period of time now CLIP the red meter lead onto the ‘J14’ pin; B) See procedure number P- H.4.6 (page 684). Figure 119 – UI-MICS Board Connector J14 / +24V-A 2008T Troubleshooting Guide Page 683 P/N 490292 Rev. A...
Page 688 ‘Enter’ OR “CONFIRM’ yet. page 684 E) Return to (ABOVE) procedure number P- H.4.6 page 708 F) After replacing ALL boards if the problem reoccurs proceed to , procedure number 4.0.0. 2008T Troubleshooting Guide Page 684 P/N 490292 Rev. A...
Page 689 If it does swap in the next card cage board until it DOES NOT reoccur. page E) After replacing ALL boards, if the symptom you were troubleshooting reoccurs, proceed to , procedure number 4.0.0. 2008T Troubleshooting Guide Page 685 P/N 490292 Rev. A...
Page 690 Machine does NOT turn on! See parts a THROUGH d below: Set your CALIBRATED volt meter to DC voltage (V Connect the black lead to chassis ground (see Figure 2 (page 4)). Parts c and d next page 2008T Troubleshooting Guide Page 686 P/N 490292 Rev. A...
Page 691 (pin 3, see Figure). TWO (2) possible scenarios: IF (and ONLY if) more than 4.0 volts DC: See procedure number P- 1.0.2 (page 688). IF NOT more than 4.0 volts DC: The Power Logic Board is bad. 2008T Troubleshooting Guide Page 687 P/N 490292 Rev. A...
Page 692 IF (and ONLY if) between 4.0 and 6.0 volts: Proceed to , procedure number 1.0.4. IF NOT between 4.0 and 6.0 volts! See procedure number P- 1.0.3 (page 689). Figure 121 – Resistor (R91) 2008T Troubleshooting Guide Page 688 P/N 490292 Rev. A...
Page 693 You should be able to turn the machine on now! The previous Power Logic board is bad! NOT between 4.0 and 6.0 volts AND the machine will still not turn on! The motherboard is bad. 2008T Troubleshooting Guide Page 689 P/N 490292 Rev. A...
Page 694 IF (and ONLY if) MORE THAN 6.0 volts: See procedure number P- 1.0.6 (page 691). page 692, 2) IF LESS THAN 6.0 volts: Proceed to procedure number 1.0.9. Figure 123 – Power Logic Board / X2 pin 3 2008T Troubleshooting Guide Page 690 P/N 490292 Rev. A...
Page 695 ENSURING the fan continues to run, allow adequate time to see if the machine turns itself off. If (and page 706 ONLY if) it does see procedure number P- 3.0.0 c) If the screen remains on address any alarm banners that appear. 2008T Troubleshooting Guide Page 691 P/N 490292 Rev. A...
Page 696 Relay K1 (possibly it four-pin cable) OR 2) Bad Power Control board. To LOCATE K1 and its cable refer to Figure 132 (page 710). Figure 125 – Power Control Board / X3 Connector, Pin 1 2008T Troubleshooting Guide Page 692 P/N 490292 Rev. A...
Page 697 More than 10.0 volts! TWO (2) possible bad components: 1) Bad 20-pin Power Logic ribbon cable (X2) OR; 2) Bad Power Control board. No Less than 10 volts! See procedure number P- 1.2.0 (page 694). Figure 126 – Power Control Board Solder Side 2008T Troubleshooting Guide Page 693 P/N 490292 Rev. A...
Page 698 . Caution! High Voltage now present! a) Plug the machine in b) ENSURE the Power Supply’s Main Power Switch is ON (i.e. rocker switch pushed into the “1” position)! Parts c through e next page 2008T Troubleshooting Guide Page 694 P/N 490292 Rev. A...
Page 699 Power Control board may be bad. No Less than 100 volts AC! TWO (2) possible bad components: 1) Bad power cord/plug; 2) Bad Main Power Switch at the Power Supply. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 695 P/N 490292 Rev. A...
Page 700 BEFORE unplugging to prevent damage! d) If the Bridge Rectifier checks good, or was previously replaced and the fuse(s) continue to page 708 ‘blow’ immediately proceed to , procedure number 4.0.0. 2008T Troubleshooting Guide Page 696 P/N 490292 Rev. A...
Page 701 System Initialization DOES reach 100%. If after ALL pumps have all been unplugged and System Initialization still does NOT reach 100% the Actuator Cable OR the distribution board may be bad. 2008T Troubleshooting Guide Page 697 P/N 490292 Rev. A...
Page 702 (or its cable) is causing the problem. If after plugging in ALL modules and System Initialization reaches 100% either one of the modules was originally plugged in wrong OR the problem may be heat related and requires running the machine in Heat Disinfect to locate it. 2008T Troubleshooting Guide Page 698 P/N 490292 Rev. A...
Page 703 A) ENSURE the UI-MICS board is inserted tight into its motherboard connector. If not this may be the problem! page 708 B) If the board was inserted tight, proceed to , procedure number 4.0.0. 2008T Troubleshooting Guide Page 699 P/N 490292 Rev. A...
Page 704 IF (and ONLY if) ALWAYS less than 3.0 volts i.e. NEVER more than 23.0 volts page 702 Leaving the machine ON, proceed to , procedure number 2.0.5. Scenarios 3 and 4 next page 2008T Troubleshooting Guide Page 700 P/N 490292 Rev. A...
Page 705 C) Turn the machine on and go to Service mode. If the Main Service Program menu DOES NOT appear the board is bad. E) After replacing ALL boards if Main Service Program menu still DOES NOT appear page 708 proceed to , procedure number 4.0.0. 2008T Troubleshooting Guide Page 701 P/N 490292 Rev. A...
Page 706 More than 10 volts! See procedure number P- 2.0.6 (page 703). Less than 10 volts! Replace the 20-pin Power Logic X2 ribbon cable. Figure 130 – Electronic Card Cage / Power Logic Board / Pin1 2008T Troubleshooting Guide Page 702 P/N 490292 Rev. A...
Page 707 100%, TWO (2) possibilities: 1) Bad 24 volt switch (IC4)* on the Power Control Board (inside the power supply) OR; 2) Bad thermal (BROWN) fuse S18* * To LOCATE IC4 and fuse S18 refer to Figure 132, (page 710) LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 703 P/N 490292 Rev. A...
Page 708 Turn the machine on (fan running). If System Initialization DOES NOT reach 100% see procedure number P- 2.0.8 (page 705). If System Initialization does reach 100% the previous Power Logic Board is bad! 2008T Troubleshooting Guide Page 704 P/N 490292 Rev. A...
Page 709 P- 2.0.8 until System Initialization reaches 100% indicating the last component swapped in is the problem. To avoid “Cond Offset Failure”, place the machine into T and C mode! Refer to OPERATING MODES (page 19), LEFT BLANK INTENIONALLY 2008T Troubleshooting Guide Page 705 P/N 490292 Rev. A...
Page 710 Component List: 1) Power Logic Board; 2) Power Logic Board cable; 3) Main Relay (K1)*. *To LOCATE K1 refer to Figure 132 (page 710). 2008T Troubleshooting Guide Page 706 P/N 490292 Rev. A...
Page 711 The most likely culprit is the keypad HOWEVER, this can be confirmed by, while leaving the machine on plug the keypad back in. Allowing up to one (1) hour, if the machine turns itself off again the keypad (Figure below) is for bad! 2008T Troubleshooting Guide Page 707 P/N 490292 Rev. A...
Page 712 Figure below, trace the cables between the modules and the rear of the card cage to ENSURE they are not pinched or damaged! Part d through j next page 2008T Troubleshooting Guide Page 708 P/N 490292 Rev. A...
Page 713 (C2, 10 µF, P/N 361216-03) OR; 4) Bad motherboard**. * To LOCATE these components refer to Figure 132 (page 710) ** To LOCATE the motherboard refer to Figure 6 (page 22) 2008T Troubleshooting Guide Page 709 P/N 490292 Rev. A...
Page 714 Figure 132 – Inside the Power Supply 2008T Troubleshooting Guide Page 710 P/N 490292 Rev. A...
Page 715 D) If a problem was located (and REPAIRED) during the above checks this may have been the problem! If no problems were located see procedure number DVF- 1.0.0 (page 712). Figure 133 – Distribution Board / Valves #24, #43, #38 / PGND 2008T Troubleshooting Guide Page 711 P/N 490292 Rev. A...
Page 716 From the Home screen, set [Dialysate Flow] to 800 ml/min and press ‘Enter’. e) Allowing up to five (5) minutes, Figure right, does a “Dial Valve Failure” OR “Act Byp Valve Fail” alarm banner OCCUR? 2008T Troubleshooting Guide Page 712 P/N 490292 Rev. A...
Page 717 2) IF (and ONLY if) Valve Error = 1 for LONGER THAN two (2) seconds! With the shunt door page 716 remaining open, proceed to , procedure number DVF- 4.0.0. LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 713 P/N 490292 Rev. A...
Page 718 IF DIAVLO REMAINS ALWAYS = 0: With the shunt door REMAINING open, see procedure number DVF- 2.1.0 (page 715). IF (and ONLY if) DIAVLO blinks rapidly between 0 and 1: Electrical problem with Valve #24. page 716 Proceed to , procedure number DVF- 4.0.0. 2008T Troubleshooting Guide Page 714 P/N 490292 Rev. A...
Page 719 No Whatever was causing the problem is no longer present! Watch for ten (10 minutes). If a Flow Error reoccurs return to procedure number F- 1.0.6 (page 31). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 715 P/N 490292 Rev. A...
Page 720 Where a blue wires are attached, place one meter lead on one of the terminals and the other lead on the other terminal. e) Figure right, reading the meter’s numeric AND units display! TWO (2) possible scenarios next page: 2008T Troubleshooting Guide Page 716 P/N 490292 Rev. A...
Page 721 ENSURE both measurements were made at the correct Actuator-Test Board P2 pins! c) THREE (3) possible bad components: 1) Bad Actuator-Test Board OR; 2) Bad actuator cable OR; 3) Bad distribution board. 2008T Troubleshooting Guide Page 717 P/N 490292 Rev. A...
Page 722 COMPONENT LIST: 1) Actuator-Test Board; 2) Functional Board ; 3) Distribution board. To prevent “Cond Offset Failure”, place the machine into T and C Mode (refer to OPERATING MODES, page 19)). 2008T Troubleshooting Guide Page 718 P/N 490292 Rev. A...
Page 723 * To LOCATE Valve #38 refer to Figure 36 (page 211). a) Return Valve #38 to its distribution board position b) See (ABOVE) procedure number DVF- 1.2.0 (page 713). 2008T Troubleshooting Guide Page 719 P/N 490292 Rev. A...
Page 724: Section 27 - "Act Blood Pump Failed
3) Push the board down hard. It may resist a good connection into the motherboard! 4) Pull up on the board. If installed correctly it resists pulling out! d) See procedure number ABPF- 1.0.1 (page 721). 2008T Troubleshooting Guide Page 720 P/N 490292 Rev. A...
Page 725 +5V and +12V points. If the board is installed correctly these voltages will be present. If SURE the board is installed correctly AND you are measuring at the correct points see procedure ABPF- 1.0.3 (page 722). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 721 P/N 490292 Rev. A...
Page 726 C) When more than 23.0 volts is again not seen the last module plugged in or its cable is causing the problem. Never more than 23.0 volts! See procedure number ABPF- 1.0.4 (page 723). 2008T Troubleshooting Guide Page 722 P/N 490292 Rev. A...
Page 727 More than 23.0 volts DC seen. Referring to Figure 134 (page 724), the 24 V Power Harness is bad. Never more than 23.0 volts! The Power Control Board may be bad. 2008T Troubleshooting Guide Page 723 P/N 490292 Rev. A...
Page 728 Figure 134 24 V Power Harness – 2008T Troubleshooting Guide Page 724 P/N 490292 Rev. A...
Page 729: Section 28 – Heat Exchanger Leaking Externally
IMPORTANT! Turn the water on! F) ENSURE NO LEAKS at the gauge! RINSE G) Plug the concentrate connectors into their rinse ports AND place the machine into Part H next page 2008T Troubleshooting Guide Page 725 P/N 490292 Rev. A...
Page 730 2) Bad Regulator #61. Regulator #61 can be rebuilt (Rebuild kit, P/N 190934). NOTE! The Heat Exchanger may have already been damaged causing it to leak! Pressure does NOT increase! Per the Figure below, repair or replace the Heat Exchanger. Figure 136 – Heat Exchanger (Exploded) 2008T Troubleshooting Guide Page 726 P/N 490292 Rev. A...
Page 731: Section 29 – "Bibag: Valve 1 Or 2 Error
G for all three (3) valves. If all three valve solenoids are between 40 and 100 Ω see part H next page. Less than 40 Ω OR more than 100 Ω! Replace the Valve. 2008T Troubleshooting Guide Page 727 P/N 490292 Rev. A...
Page 732 Figure below, there may be a problem with the 26 pin ribbon cable, between the bibag Interface Board and the bibag Distribution Board, OR the the BBibag Interface Board. 2008T Troubleshooting Guide Page 728 P/N 490292 Rev. A...
Page 733: Section 30 – "V104/V108 Stuck Closed" Or V104 Er C = 1
Install a venous dummy chamber in the Level Detector module and attempt to reset all alarms. Does “V104/108 Stuck Closed” appear? page 438 “Valve 104/108 Stuck Closed” appears! Proceed to , procedure number 14.0.0. Whatever was causing the alarm has cleared. 2008T Troubleshooting Guide Page 729 P/N 490292 Rev. A...
Page 734 V104SC- 1.0.1 ISOLATE PRESSURE SENSOR #110 Figure right, open the bibag Connector door! This Interrupts rinse and vents Pressure Sensor #110. B) Is Bic Press between negative (-)50 and positive 30? 2008T Troubleshooting Guide Page 730 P/N 490292 Rev. A...
Page 735 , procedure number 14.0.0. IF V104/108 Stuck Closed” does NOT reappear: The alarm has been cleared! Possibly the blue connector was not inserted properly into its rinse port when last rinsed. 2008T Troubleshooting Guide Page 731 P/N 490292 Rev. A...
Page 736 A) Reinstall the hydraulics ENSURING the tubing remain unrestricted! B) Return to (ABOVE) procedure number V104SC- 1.0.0 (page 730). No Bic Press still is NOT between negative 50 and positive 30! See part D next page. 2008T Troubleshooting Guide Page 732 P/N 490292 Rev. A...
Page 737 Air Separation Chamber and the Bicarb Pump! Bic Press is NOT between negative 50 and positive 30! Leaving Tube #2 off, see procedure number V104SC- 1.0.3 (page 734). NO TEXT INTENIONALLY 2008T Troubleshooting Guide Page 733 P/N 490292 Rev. A...
Page 738 TWO (2) possible scenarios: IF (and ONLY if) NEVER achieves POSITIVE 400: See procedure number V104SC- 2.0.0 (page 736). IF reaches POSITIVE 400 or more at least once: See part A) next page: 2008T Troubleshooting Guide Page 734 P/N 490292 Rev. A...
Page 739 2) IF V104/108 Stuck Closed” does NOT reoccur: The alarm has been cleared from memory! Possibly the blue connector was not inserted properly into its rinse port when last rinsed. NO TEXT INTENIONALLY 2008T Troubleshooting Guide Page 735 P/N 490292 Rev. A...
Page 740 Bic Press achieves POSITIVE 400! A tubing segment may have been kinked! Reinstall the hydraulics ENSURING the tubing remains unrestricted! Bic Press does NOT achieve POSITIVE 400! See procedure number V104SC- 2.0.1 (page 737). 2008T Troubleshooting Guide Page 736 P/N 490292 Rev. A...
Page 741 Call debug screen 15. If Bic Press is achieving POSITIVE 400 this may have solved the problem! If Bic Press still is not achieving 400 see part G next page. 2008T Troubleshooting Guide Page 737 P/N 490292 Rev. A...
Page 742 Valve #100 (see the Figure below to locate Valve #100) Remove the clamp! TWO (2) possible bad components: 1) Bad Valve #100 (see Figure below); OR 2) Bad bibag Interface Board (refer to Figure 4C (page 11)). Hydraulics Front View 2008T Troubleshooting Guide Page 738 P/N 490292 Rev. A...
Page 743 ENSURE RINSE is now Interrupted. b) If a restriction is located inside the BLUE connector or its adaptor plug this may be the problem! c) See procedure number V104SC- 2.0.6 (page 740). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 739 P/N 490292 Rev. A...
Page 744 (page 11)) OR; 3) Bad Valve #108 OR; 4) Bad bibag Interface Board OR; 5) Bad electrical connection, from Valve #108/Valve #104, inside Distribution Box #2 (see Figure 4D (page 13)). 2008T Troubleshooting Guide Page 740 P/N 490292 Rev. A...
Page 745 A) Turn the machine on. When “Press CONFIRM For Service Mode” appears press ‘Enter’. The screen says “Machine In Service Mode”. B) Press the Service Screen’s lower left ‘Options’ key! Parts C – H next page 2008T Troubleshooting Guide Page 741 P/N 490292 Rev. A...
Page 746 1) Bad Valve #104 (refer to the Figure, previous page) OR; 2) bibag Interface Board (refer to Figure 4C (page 11)) OR; 3) Bad electrical connection, from Valve #104, inside Distribution Box #2 (refer to Figure 4D (page 13)). 2008T Troubleshooting Guide Page 742 P/N 490292 Rev. A...
Page 747 Watch Bic Press. If it behaves as previously it MUST at least once, achieve POSITIVE 400 or more!. there may be a restriction between the blue e) If “V104/108 Stuck Closed” reoccurs, connector and the Bicarb Pump that was not located OR Valve #104 may be partially restricted! 2008T Troubleshooting Guide Page 743 P/N 490292 Rev. A...
Page 748: Section 31 – Valve 104 Or Valve 105 Error
A) ENSURE Valve #104’s and #108 wires terminate properly at their solenoid terminals (Figure right). If not, this is may be the problem! Unplug both Valve #104’s wires from its solenoid! Parts C through E continued on next page 2008T Troubleshooting Guide Page 744 P/N 490292 Rev. A...
Page 749 (page 11)) OR; 2) Electrical connection, from Valve #105, inside Distribution Box 2 (refer to Figure 4D (page 13)). No Less than 40 Ω OR more than 100 Ω! Replace Valve #105! 2008T Troubleshooting Guide Page 745 P/N 490292 Rev. A...
Page 750: Section 32 – "V105 Stuck Closed" Or V105 Er C = 1
Install a venous dummy chamber in the Level Detector module and attempt to reset all alarms. Does the “V105 Stuck Closed” banner appear? page 435 “V105 Stuck Closed” reappears! Proceed to , procedure number 13.0.0.00. Whatever was causing the alarm has cleared completely, 2008T Troubleshooting Guide Page 746 P/N 490292 Rev. A...
Page 751 IF (and ONLY if) achieves POSITIVE 400 or more at least once: Proceed to procedure number V105SC- 5.0.0. 2) IF NEVER achieves at least POSITIVE 400!: See part J. J) Call debug screen 15. Does V105 Er (2 column from left) = ‘0’? 2008T Troubleshooting Guide Page 747 P/N 490292 Rev. A...
Page 752 3) Bad Valve #108 OR; 4) Bad bibag Interface Board OR; 5) Bad electrical connection, from Valve #104/Valve #108, inside Distribution Box #2 (refer to Figure 4D (page 13)). To LOCATE Valve #108 and Valve #104 refer to Figure 3 (page 5) 2008T Troubleshooting Guide Page 748 P/N 490292 Rev. A...
Page 753 INPUT (white) nozzle is on the bottom. CHECK #3: ENSURE the Acid Pump’s INPUT tubing is clear AND goes, unrestricted, to the bottom of Pressure Sensor #106. d) See procedure number V105SC- 2.1.0 (page 750). 2008T Troubleshooting Guide Page 749 P/N 490292 Rev. A...
Page 754 PROBLEM LIST: 1) Loose bibag Interface board ribbon cable (refer to Figure 4C (page 11)) OR; 2) Bad Valve #105 OR; 3) Bad bibag Interface Board OR; 4) Bad electrical connection, from Valve #105, inside Distribution Box 2 (see Figure 4D (page 13)). 2008T Troubleshooting Guide Page 750 P/N 490292 Rev. A...
Page 755 2) Bad Pressure Sensor #106 OR; 3) Bad bibag Interface board OR; 4) Bad Pressure Sensor #106 electrical connection inside Distribution Box 2 (refer to Figure 4D (page 13)). LEFT BLANK INTENTIONALLY 2008T Troubleshooting Guide Page 751 P/N 490292 Rev. A...
Page 756 CHECK #2: ENSURE the Acid Pump’s INPUT (white) nozzle is on the bottom. CHECK #3: ENSURE the Acid Pump’s INPUT tubing is clear AND goes, unrestricted, to the bottom of Pressure Sensor #106. c) See procedure number V105SC- 5.1.0 (page 753). 2008T Troubleshooting Guide Page 752 P/N 490292 Rev. A...
Page 757 Acid Pump that was not located above OR Valve #105 is partially restricted page 750 An Error banner occurred! Turn the machine off THEN return to , procedure number V105SC- 2.1.0. 2008T Troubleshooting Guide Page 753 P/N 490292 Rev. A...
Page 758: Section 33 - "Bibag: Vent Too Long
“BiBag: Vent Too Long” does not clear within one (1) minute see part B. C) Turn the machine OFF! D) Slide the hydraulic drawer away from the cabinet. E) Per the Figures below, check for bibag Connector tubing kinks! Continued on next page 2008T Troubleshooting Guide Page 754 P/N 490292 Rev. A...
Page 759 N) From the Home screen set [Dialysate Flow] to 800 ml/min and press ‘Enter’. O) Allow five (5) minutes, then attach a disposable bibag (pouch). P) If “BiBag: Vent Too Long” reoccurs continue to part Q next page. 2008T Troubleshooting Guide Page 755 P/N 490292 Rev. A...
Page 760 (page 11) OR the bibag Air Removal Seperator #111 is bad. No Way less than 30 ml from Valve #101! TWO (2) possible bad components: 1) Bad Valve #101 OR; 2) Bad bibag Interface Board (refer to Figure 4C (page 11)). 2008T Troubleshooting Guide Page 756 P/N 490292 Rev. A...
Page 761 Salt Lake City, UT 4,221 Jackson, MS San Francisco, CA Jacksonville, FL Seattle, WA Kansas City, MO 1,014 Springfield, MO 1,268 Las Vegas, NV 2,020 Washington, DC Little Rock, AR Wilmington, DE 2008T Troubleshooting Guide Page 757 P/N 490292 Rev. A...
Page 762: Appendix B - Calibrate If Replaced (Non-Bibag Components)
2.4.3 - Venous Pump Rate 2.4.4 - Arterial Pressure 2.3.1 - Arterial Blood Pump Module - Arterial Pump Rate 2.4.3 - Venous Pressure 2.3.2 - Level Detector Module - Level Detector 2008T Troubleshooting Guide Page 758 P/N 490292 Rev. A...
Page 763: Appendix C Calibrate If Replaced (Bibag Components)
- Bicarbonate Pressure Sensor #110 - Pressure Transducers - Acid Pressure Sensor #106 - Pressure Transducers - Bicarbonate Conductivity Cell - Interface Board (piggy-backed to the Actuator-Test Board) - Pressure Transducers 2008T Troubleshooting Guide Page 759 P/N 490292 Rev. A...
Page 764: Appendix D - Blood Pump Error Codes
APPENDIX D - BLOOD PUMP ERROR CODES 2008T Troubleshooting Guide Page 760 P/N 490292 Rev. A...
Page 765 APPENDIX C CONTINUED 2008T Troubleshooting Guide Page 761 P/N 490292 Rev. A...
Page 766 NOTES: ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ 2008T Troubleshooting Guide Page 762 P/N 490292 Rev. A...
Page 767 COMMON CONVERSIONS PRESSURE 1 Bar 29.53 inHg 1 inHg 25.4 mmHg 1 Psi 51.72 mmHg VOLUME 1 FLUID OUNCE 29.6 MILLILITERS 1 U.S QUART 0.946 LITERS 1 U.S. GALLON 3.8 LITERS 0.034 FLUID OUNCES 1 MILLILITER 1.057 QUARTS 1 LITER 0.26 U.S.
Page 768 Fresenius Medical Care North America Manufactured by: Fresenius USA, Inc. 4040 Nelson Avenue Concord, CA 94520 800 227-2572 http://www.fmcna.com...

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