Troubleshooting Processors; System Messages; Warning Messages; Diagnostic Messages - Dell PowerEdge C6320p Owner's Manual

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Troubleshooting processors

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

Steps

Run the appropriate diagnostics test. See the Using system diagnostics section.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

Remove the sled from the enclosure.

Ensure that the processor and heat sink module are properly installed.

Install the sled into the enclosure.

Run the appropriate diagnostic test. See the Using system diagnostics section.

If the problem persists, see the Getting help section.

For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell

Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example,

before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning messages usually

interrupt the task and need you to respond by typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating system. For more information, see the

documentation that shipped with the operating system or application.

The system diagnostic utility generates messages if there are errors detected when you run diagnostic tests on your system. For

more information about system diagnostics, see the Using system diagnostics section.

The systems management software generates alert messages for your system. Alert messages include information, status, warning,

and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management

software documentation links listed in the Documentation resources section of this manual.

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