Dell PowerEdge C6320 Owner's Manual
  1. Manuals
  2. Brands
  3. Dell Manuals
  4. Server
  5. PowerEdge C6320
  6. Owner's manual
Dell PowerEdge C6320 Owner's Manual

Dell PowerEdge C6320 Owner's Manual

Hide thumbs Also See for PowerEdge C6320:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Owner's Manual
Dell PowerEdge C6320
Owner's Manual
Regulatory Model: B08S
Regulatory Type: B08S003

Advertisement

Table of Contents
loading

Related Manuals for Dell PowerEdge C6320

Summary of Contents for Dell PowerEdge C6320

  • Page 1 Dell PowerEdge C6320 Owner's Manual Regulatory Model: B08S Regulatory Type: B08S003...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.

  • Page 3: Table Of Contents

    Contents 1 About the Dell PowerEdge C6320..............8 ....................8 Accessing system features during startup ..................... 8 Front-panel features and indicators ......................10 Hard-drive indicator patterns ............................12 Service tag .....................14 Back panel features and indicators ..................... 15 System-board assembly configurations ..........................16 LAN indicator codes ..................
  • Page 4 ...................... 35 Serial Communication screen ......................36 System Profile Settings screen ....................38 System Security Settings screen ......................39 Miscellaneous Settings screen ......................40 System setup options at boot ...........................40 About Boot Manager ........................40 Entering Boot Manager ......................40 Boot Manager main menu ........................
  • Page 5 ..........................61 Power supply units ..................... 62 Removing a power supply unit ....................... 62 Installing a power supply unit ........................63 System-board assembly ..................63 Removing a dummy system-board tray ..................64 Installing a dummy system-board tray ..................64 Removing a system-board assembly ....................
  • Page 6 ....................87 Removing the memory modules ....................88 Installing the memory modules ............................89 System battery ...................... 89 Replacing the system battery ............................91 System board ......................91 Removing a system board ......................92 Installing a system board ..............92 Entering the system service tag using System Setup ..............93 Cable routing for onboard SATA cables (1U node) ........................
  • Page 7 Sensor board connectors ..........................145 Jumper settings ........145 System configuration jumper settings on the C6320 system board ....................145 Direct backplane jumper settings 7 Getting help....................... 147 ..........................147 Contacting Dell ..................... 147 Locating your system service tag ........................147 Quick Resource Locator...

  • Page 8: About The Dell Poweredge C6320

    About the Dell PowerEdge C6320 Accessing system features during startup The following keystrokes provide access to system features during startup. NOTE: Note that the hot-keys of SAS/SATA card or PXE support are available in BIOS boot mode only. There is no hot-key to boot through the UEFI mode.
  • Page 9 Figure 2. Front panel − 2.5 inch x24 hard drives with four system boards (C6320 RAID card & onboard SATA controller) NOTE: For more information on the direction details of the 2.5 inch hard drive expander configuration support, see the HDD Zoning configuration tool at Dell.com/support. Item Indicator, button or...

  • Page 10: Hard-Drive Indicator Patterns

    Item Indicator, button or Icon Description connector System identification indicator/ within a chassis. When the button for system board 2 button is pushed, the blue status indicator of the system System identification indicator/ on the front and back blink button for system board 4 until the button is pushed System identification indicator/ again.
  • Page 11 Figure 4. 2.5 inch hard drive indicators hard-drive status indicator (green and amber) hard-drive activity indicator (green) Controller Hard drive type Function Activity LED Status LED Green Green Amber Onboard SATA2 Drive on-line Off/Blinking Controller when active Fail PERC 9/LSI SAS/SATA2 Slot Empty 2008...

  • Page 12: Service Tag

    Controller Hard drive type Function Activity LED Status LED Green Green Amber PERC 9/LSI SAS/SATA2 Slot Empty 2008 Drive on-line Blinking when active On 250 ms Drive Identify/ Blinking when Prepare for active Off 250 ms Removal On 400 ms Drive Rebuild Blinking when active...
  • Page 13 Figure 6. Service tag location on the left front panel Figure 7. Service tag location on the chassis The linkage of 12 hard drives for four system boards is presented as below. For other configurations, see Front-panel features and indicators. Figure 8.

  • Page 14: Back Panel Features And Indicators

    Back panel features and indicators Figure 9. Back panel with four system boards Item Indicator, button, or Icon Description connector Power supply unit (PSU2) Up to 1400 W AC, 1600 W AC, or 1400 HVDC power supply Power supply unit (PSU1) units.

  • Page 15: System-Board Assembly Configurations

    Item Indicator, button, or Icon Description connector NOTE: When powering on the system, the video monitor can take from several seconds to over 2 minutes to display an image, depending on the amount of memory installed in the system. NOTE: On ACPI- compliant operating systems, turning off the system using the power...

  • Page 16: Lan Indicator Codes

    LAN indicator codes Figure 11. LAN indicators activity indicator link/speed indicator Component Indicator Condition Link/Speed indicator Solid amber Linking at 1 Gbps speed Solid green Linking at 10 Gbps speed Activity indicator Blinking green Activity is present: • Pre OS POST •...

  • Page 17: Power And System Board Indicator Codes

    Figure 12. LAN indicators (management port) speed indicator link/activity indicator Component Indicator Condition Speed indicator Solid green Linking at 1 Gbps speed Solid amber Linking at 10/100 Mbps speed Link/activity indicator No access/Idle Blinking green LAN access/Link up Power and system board indicator codes The LEDs on the system front panel and back panel display status codes during system startup.

  • Page 18: Power Supply Unit Indicator Codes

    Power supply unit indicator codes 1400 W AC/1400 HVDC power supply units Figure 13. Power supply unit status indicators power supply unit AC power indicator Component Indicator Condition AC/DC power indicator Solid amber Fault (fault of any kind) Solid green DC_OK (power good) Blinking green AC_OK...

  • Page 19: Baseboard Management Controller (Bmc) Heart Beat Led

    Rack documentation included with your rack solution Set up your system and know the system technical Getting Started With Your System that shipped with specifications your system or see Dell.com/poweredgemanuals Install the operating system Operating system documentation at Dell.com/ operatingsystemmanuals...

  • Page 20: C6320 System Configuration Limitations By Intel Xeon Processor E5-2600 V3 Product Family

    To... Refer to... Get an overview of the Dell Systems Management Dell OpenManage Systems Management Overview offerings Guide at Dell.com/openmanagemanuals Configure and log in to iDRAC, set up managed Integrated Dell Remote Access Controller User's and management system, know the iDRAC Guide at Dell.com/esmmanuals...
  • Page 21 Configuration restrictions with Intel Xeon processor E5-2600 v3 product family Processor bin 3.5 inch hard drive chassis 2.5 inch hard drive chassis 105W E5-2660 v3 E5-2650 v3 E5-2623 v3 120W PERC H730 is not supported PERC H730 is not supported E5-2695 v3 E5-2680 v3 E5-2670 v3...
  • Page 22 Fresh air cooling configuration restrictions Processor bin 3.5 inch hard drive chassis 2.5 inch hard drive chassis 120W Support maximum 8X HDDs Support maximum 12X HDDs E5-2695 v3 PERC H730/H330 are not supported PERC H730/H330 are not E5-2680 v3 supported E5-2670 v3 135W (16 cores and 12 cores)

  • Page 23: Performing Initial System Configuration

    Turn the system on by pressing the power button or using iDRAC. Turn on the attached peripherals. Setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the following interfaces: •...

  • Page 24: Logging In To Idrac

    For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/esmmanuals. You can also remotely monitor and manage the server by using the Dell OpenManage Server Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For more information, see Dell.com/openmanagemanuals.
  • Page 25 NOTE: If you do not have the Service Tag, select Auto-detect your product to allow the system to automatically detect your Service Tag, or select Browse for a product to select your product from the Select a product page. Click Drivers and downloads. The drivers that are applicable to your selection are displayed.

  • Page 26: Pre-Operating System Management Applications

    Your system has the following pre-operating system management applications: • System Setup • Boot Manager • Dell Lifecycle Controller Navigation keys The navigation keys can help you quickly access the pre-operating system management applications. Description <Page Up> Moves to the previous screen.

  • Page 27: Entering System Setup

    The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the iDRAC Settings utility. For more information about this utility, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/esmmanuals. Device Settings Enables you to configure device settings.

  • Page 28: System Information Screen

    Menu Item Description Serial Communication Displays options to enable or disable the serial ports and specify related features and options. System Profile Settings Displays options to change the processor power management settings, memory frequency, and so on. System Security Displays options to configure the system security settings, such as system password, setup password, TPM security.

  • Page 29: Processor Settings Screen

    Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By default, the Memory Operating Mode option is set to Optimizer Mode.
  • Page 30 Menu Item Description Virtualization Technology Enables or disables the additional hardware capabilities provided for virtualization. By default, the Virtualization Technology option is set to Enabled. Address Translation Service (ATS) Defines the Address Translation Cache (ATC) for devices to cache the DMA transactions. This field provides an interface to a chipset's Address Translation and Protection Table to translate DMA addresses to host addresses.

  • Page 31: Sata Settings Screen

    Menu Item Description Processor 1 NOTE: Depending on the number of installed CPUs, there may be up to four processor listings. The following settings are displayed for each processor installed in the system. Family-Model-Stepping Displays the family, model, and stepping of the processor as defined by Intel.
  • Page 32 Menu Item Description Port C Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled. Model Displays the drive model of the selected device.

  • Page 33: Boot Settings Screen

    Menu Item Description Capacity Displays the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Port H Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

  • Page 34: Network Settings Screen

    Menu Item Description If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. By default, the Boot Mode option is set to BIOS. Boot Sequence Retry Enables or disables the Boot Sequence Retry feature.

  • Page 35: Serial Communication Screen

    Menu Item Description Embedded NIC1 and NOTE: The Embedded NIC1 and NIC2 option is only available on NIC2 systems that do not have Integrated Network Card 1. Enables or disables the Embedded NIC1 and NIC2. If set to Disabled, the NIC may still be available for shared network access by the embedded management controller.

  • Page 36: System Profile Settings Screen

    Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller.
  • Page 37 Menu Item Description NOTE: The following parameters are available only when the System Profile option is set to Custom. CPU Power Management Sets the CPU power management. By default, the CPU Power Management option is set to System DBPM (DAPC). DBPM is Demand- Based Power Management.

  • Page 38: System Security Settings Screen

    Menu Item Description NOTE: When C States set to Enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/ performance. System Security Settings screen You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button.

  • Page 39: Miscellaneous Settings Screen

    Menu Item Description AC Power Recovery Sets how the system reacts after AC power is restored to the system. By default, the AC Power Recovery option is set to Last. AC Power Recovery Delay Sets how the system supports staggering of power up after AC power is restored to the system.

  • Page 40: System Setup Options At Boot

    Menu Item Description Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. By default the Keyboard NumLock is set to On. NOTE: This option does not apply to 84-key keyboards. F1/F2 Prompt on Error Enables or disables the F1/F2 prompt on error.

  • Page 41: Changing The Boot Order

    NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information on supported operating systems, go to Dell.com/ossupport.

  • Page 42: Assigning A System And Setup Password

    Assigning a system and setup password NOTE: The password jumper enables or disables the System Password and Setup Password features. For more information about the password jumper settings, see C6320 system board connectors. You can assign a new System Password and Setup Password or change an existing System Password and Setup Password only when the password jumper setting is Enabled and Password Status is Unlocked.
  • Page 43 If you change the System and Setup password a message prompts you to re-enter the new password. If you delete the System and Setup password, a message prompts you to confirm the deletion. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.

  • Page 44: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 45: Opening And Closing The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 46: Closing The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 47: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 48: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 49: Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 50: Installing A 3.5 Inch Hard-Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 51: Installing A 2.5 Inch Hard-Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 52: Installing A Hard-Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 53: Installing A Hard Drive Into A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 54: Installing A 2.5 Inch Ssd Into A 3.5 Inch Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 55 Figure 25. Removing and installing a adapter assembly from the hard-drive carrier adapter assembly mach screw (3) hard-drive carrier Do not install screws in the two screw holes on the side of SSD, which are occupied by the light pipe. Figure 26.

  • Page 56: Ssd And Ssd Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 57: Installing The Ssd And Ssd Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 58: Dc To Dc Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 59: Cable Routings For Ssd And Dc To Dc Board And Lsi 2008

    Figure 31. Installing the DC to DC board BBU Bracket space support (2) DC to DC board Reconnect all the cables. Cable routings for SSD and DC to DC board and LSI 2008 Figure 32. Cable routings for SSD and DC to DC Board and LSI 2008 Item Cable From (LSI 2008 SAS Mezzanine...

  • Page 60: Sata Dom

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 61: Installing The Sata Dom

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 62: Removing A Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 63: System-Board Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 64: Installing A Dummy System-Board Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 65: Installing A System-Board Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 66: Installing The Air Baffle

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 67: Heat Sinks

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 68: Installing The Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 69: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 70: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 71: Expansion-Card Assembly And Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 72: Installing The Expansion Card For 1U Node

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 73: Pci-E Slot Priority

    For the system with 1U C6320 system-board assembly, only one PCI-E card can be installed in the PCI-E Gen3x16 slot 1. PERC 9 cards The Dell PowerEdge Expandable RAID Controller (PERC) 9 Series of cards consist of H330, and 12Gb SAS HBA cards. Removing the PERC card CAUTION: Many repairs may only be done by a certified service technician.

  • Page 74: Installing The Perc Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 75: Riser Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 76: Installing The Riser Card For 1U Node

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 77: Removing The Lsi 2008 Sas Optional Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 78: Installing The Lsi 2008 Sas Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 79: Removing The 1Gbe Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 80 Figure 49. Removing and installing the expansion-card bracket screw (3) expansion-card bracket system-board assembly Remove the screws that secure the 1GbE mezzanine card assembly. Lift the 1GbE mezzanine card assembly away from the card bridge board on the system board. Figure 50.

  • Page 81: Installing The 1Gbe Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 82: Removing The 10Gbe Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 83 Figure 53. Removing and installing the 10GbE mezzanine card assembly screw (4) 10GbE mezzanine card assembly Remove the two screws that secure the 10GbE mezzanine card to the bracket. Remove the 10GbE mezzanine card from the bracket. Figure 54. Removing and installing the 10GbE mezzanine card screw (2) mezzanine card bracket 10GbE mezzanine card...

  • Page 84: Installing The 10Gbe Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 85: Installing The Mezzanine-Card Bridge Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 86: Memory Slot Features

    processor 1 and processor 2. For the location of the memory modules, see C6320 system board connectors. Memory slot features • Support 8 channels, 16 RDIMMs of DDR4 • Speed up to 2133MT/s • Max. capacities: 256GB with 16GB RDIMM 256GB with 32GB RDIMM •...

  • Page 87: Removing The Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 88: Installing The Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 89: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 90 WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. See your safety information for additional information. Remove the system-board assembly. Remove the air baffle.

  • Page 91: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 92: Installing A System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 93: Cable Routing For Onboard Sata Cables (1U Node)

    Click Ok. Cable routing for onboard SATA cables (1U node) Connect the onboard SATA cables to the system board, and connect the other end of the cable to the corresponding connectors on the system board. Figure 61. Cable routing for onboard SATA cables (1U node) Item Cable From (system board)

  • Page 94: Power Distribution Boards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 95 Figure 64. Removing and installing the power cables screw (4) power cables (4) Remove the screws securing the power distribution board 1 to the system. Lift the power distribution board 1 out of the system. Figure 65. Removing and installing the power distribution board 1 power distribution board 1 screw (8) 10.
  • Page 96 Figure 66. Removing and installing the power distribution board connector power distribution board connector power distribution board 2 11. Disconnect all the cables from the power distribution board 2. 12. Remove the power cable cover from the power distribution board 2. 13.

  • Page 97: Installing A Power Distribution Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 98 Figure 68. Cable routing−power distribution board 1 (top) Item Cable From (power distribution boards) Hard-drive backplane Hard-drive backplane Backplane power cable power connector (J84) Hard-drive backplane Hard-drive backplane Backplane power cable power connector (J29) Power distribution board Control connector (J31) Power distribution board cable I2C cables...

  • Page 99: Middle Planes

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 100 Figure 70. Removing and installing the middle-wall bracket middle-wall bracket screw (6) Disconnect all the cables from the upper middle plane. Note the routing of the cable on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.
  • Page 101 Figure 72. Removing and installing the power cables power cables (4) screw (4) 11. Remove the screws that secure the upper middle plane to the middle plane holder. 12. Lift the upper middle plane out. Figure 73. Removing and installing the upper middle plane screw (8) upper middle plane 13.
  • Page 102 Figure 74. Removing and installing the mid-plane holder support screw (3) mid-plane holder support 15. Remove the screws that secure the mid-plane holder to the chassis. 16. Lift the mid-plane holder out of the chassis. Figure 75. Removing and installing the mid-plane holder screw (6) mid-plane holder 17.

  • Page 103: Installing The Middle Planes

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 104: Cable Routing For Middle Plane To Direct Hard-Drive Backplane

    12. Connect all the cables to the upper middle plane. You must route these cables properly on the chassis to prevent them from being pinched or crimped. 13. Secure the screws that secure the power cables to the upper middle plane. 14.
  • Page 105 Item Cable From (top Middle Plane) To (direct backplane) (hard drive 1, 2, 3 and 4) for system board 1 (from (J1) top to bottom) Hard-drive backplane mini-SAS connector for SATA2 hard drive cable system board 3 and 4 connectors 1, 2 and 3 (hard drive 1, 2, 3 and 4) for system board 3 (from (J3)
  • Page 106 Figure 79. Cable routing−top middle plane to direct backplane for 24 x2.5 inch hard-drive configuration Item Cable From (top middle plane) To (direct backplane) Hard-drive backplane Mini-SAS connector for SATA2 hard drive cable system board 1 and 2 connectors 1 to 4 for (hard drive 1, 2, 3 and 4) system board 1 (from (J1)
  • Page 107 Figure 80. Cable routing−bottom middle plane to direct backplane for 24 x2.5 inch hard-drive configuration Item Cable From (bottom middle To (direct backplane) plane) Hard-drive backplane Mini-SAS connector for SATA2 hard drive cable system board 1 and 2 connectors 1 to 4 for (hard drive 1, 2, 3 and 4) system board 2 (from (J1)

  • Page 108: Cable Routing For Middle Plane To 2.5 Inch Hard-Drive Backplane For Expander Configuration

    Cable routing for middle plane to 2.5 inch hard-drive backplane for expander configuration Figure 81. Cable routing−top middle plane to 2.5 inch hard drive for expander configuration Item Cable From (top middle plane) To (expander card) Hard-drive backplane Mini-SAS connector for Mini-SAS connector cable system board 1 (J1)

  • Page 109: Direct Backplanes

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 110 CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations. It is recommended to turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
  • Page 111 SATA2 hard drive connectors 1 to 6 for SATA2 hard drive connectors 1 to 6 for system board 2 (from right to left) system board 1 (from right to left) SGPIO connector A for system board 1 SGPIO connector B for system board 1 SGPIO connector A for system board 2 10.
  • Page 112 Figure 86. Removing and installing the hard-drive cage cable routing for middle plane to direct backplane hard drive cage front-panel assembly (2) screw (2) Remove the screws that secure the backplane to the hard-drive cage. 10. Remove the backplane from the hard-drive cage. Figure 87.

  • Page 113: Installing The Direct Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 114 CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations. It is recommended to turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet Remove all the hard drives.
  • Page 115 Figure 90. Removing and installing the 2.5” hard-drive backplane for expander configuration hard drive cage screw (2) Remove the screws that secure the front-panel assemblies to the chassis. Remove the hard-drive cage from the chassis. Figure 91. Removing and installing the 2.5 inch hard-drive cage for expander configuration hard drive cage front-panel assembly (2) screw (2)
  • Page 116 Figure 92. Removing and installing the screws securing the expander card assembly to the hard-drive cage hard drive cage screw (6) 10. Remove the expander card assembly from the hard-drive cage. Figure 93. Removing and installing the 2.5 inch hard-drive expander card assembly from the hard-drive cage hard drive cage expander card assembly...

  • Page 117: Installing The 2.5-Inch Hard Drive Backplane For Expander Configuration

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 118: Front Panels

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 119 Figure 95. Removing and installing a front panel assembly front-panel assembly screw (2) 11. Push aside the retention hooks on the front-panel assembly. 12. Remove the front panel from the front-panel assembly. Figure 96. Removing and installing a front panel front-panel assembly front panel retention hooks...

  • Page 120: Installing The Front Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 121: Installing The Sensor Board For 3.5 Inch Hard-Drive System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 122: Cable Routing For Sensor Board And Front Panel For 3.5 Inch Hard Drive System

    NOTE: You must route these cables properly on the chassis to prevent them from being pinched or crimped. Connect front panel cables to the power distribution board. NOTE: You must route these cables properly on the chassis to prevent them from being pinched or crimped.

  • Page 123: Removing The Sensor Board For 2.5 Inch Hard-Drive System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 124 Figure 99. Removing and installing the sensor board assembly sensor board assembly screw (2) 10. Remove the screw that secures the sensor board to the sensor-board holder. 11. Remove the sensor board from the sensor-board holder. Figure 100. Removing and installing the sensor board screw sensor board sensor-board holder...

  • Page 125: Installing The Sensor Board For 2.5 Inch Hard-Drive System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 126 Figure 101. Cable routing−sensor board and front panel Item Cable From (power To (sensor board and front panels) distribution board) Sensor board Sensor board power Sensor board connector (J1) cable Front panel Front panel Front panel 2 connector (J16) cable Front panel Front panel Front panel 1...

  • Page 127: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 128: Troubleshooting System Startup Failure

    • Remove all added peripherals, one at a time, and try to turn on the system. If after removing a peripheral the system works, it may be a problem with the peripheral or a configuration problem between the peripheral and the system. Contact the peripheral vendor for assistance. •...

  • Page 129: Troubleshooting A Serial I/O Device

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 130: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 131: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 132: Troubleshooting A Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 133: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 134: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 135: Irq Assignment Conflicts

    Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. Remove the system-board assembly. Remove processor 2. Install the system-board assembly.
  • Page 136 IRQ Line Assignment Processor IRQ13 Primary IDE controller IRQ14 Secondary IDE controller IRQ15 NOTE: PCI_IRQ_POOL_DEFINITION means BIOS code assign in runtime.

  • Page 137: Jumpers And Connectors

    Jumpers and connectors This chapter provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. C6320 system board connectors Figure 102. C6320 system board connectors rear USB Connector 1 PCI-E Gen3 x8 Mezzanine Slot 3 (Processor mini-SAS Connector 0-3...

  • Page 138: Backplane Connectors

    Power button VGA port Internal TTL COM Connector USB to Serial Port LAN Management Connector Management Port LAN 2 LED LAN 2 Port LAN 1 LED LAN 1 Port UID LED Backplane connectors 3.5 inch hard-drive direct backplane Figure 103. Front view of the backplane 3.5 inch backplane hard drive connectors 1, 2 and 3 for system board 1 (from top to bottom)

  • Page 139: Inch Hard-Drive Direct Backplane

    2.5 inch hard-drive direct backplane Figure 105. Front view of the backplane hard drive connectors 1 to 6 for system board 1 hard drive connectors 1 to 6 for system (from left to right) board 2 (from left to right) hard drive connectors 1 to 6 for system board 3 hard drive connectors 1 to 6 for system (from left to right)

  • Page 140: 2.5 Inch Hard-Drive Expander Backplane

    2.5 inch hard-drive expander backplane Figure 107. Front view of the backplane hard drive connectors 1 to 24 (from left to 2.5 inch backplane for expander right) configuration Figure 108. Back view of the backplane backplane power connector for power supply 1 2. expander-card connector 1 expander-card connector 2 backplane power connector for power...

  • Page 141: Middle Plane Connectors

    Middle plane connectors Figure 110. Middle plane connectors 2x17pin control connector for power mini-SAS connector for system board 3 and distribution board 1 4 (hard drive 5 and 6) mini-SAS connector for system board 3 and 4 mini-SAS connector for system board 1 and (hard drive 1, 2, 3 and 4) 2 (hard drive 5 and 6) mini-SAS connector for system board 1 and 2...

  • Page 142: Powerville Dual Port 1Gbe

    mini-SAS connector (port 4-7) mini-SAS connector (port 0-3) Powerville dual port 1GbE Figure 112. Powerville dual port 1GbE connectors Powerville dual port 1GbE card mezzanine card connector NIC 1 connector NIC 2 connector...

  • Page 143: Twinville Dual Port 10Gbe

    Twinville dual port 10GbE Figure 113. Twinville dual port 10GbE connectors Twinville dual port 10GbE card mezzanine card connector NIC 1 connector NIC 2 connector Power distribution board 1 connectors Figure 114. Power distribution board 1 connectors front panel connector for system board 1 and 2 2. system fan connector hard drive backplane power connector 1 hard drive backplane power connector 2...

  • Page 144: Power Distribution Board 2 Connectors

    1x10pin control connector 2x17pin control connector for system board 2 and 4 2x17pin control connector for system board 1 1x8pin control connector to hard drive and 3 backplane front panel connector for system board 3 and Power distribution board 2 connectors Figure 115.

  • Page 145: Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 146 Figure 118. Direct backplane jumper settings Table 6. Jumpers installed on direct backplane Jumper Function SW1 (pin1-2) Reserved *Disable Enable SW2 (pin3-4) Reserved *Disable Enable SW3 (pin5-6) SGPIO I C Select *Disable Enable SW4 (pin7-8) MFG Test *Disable Enable NOTE: The * in the table of direct backplane jumper describes the default status and the default state is not active state.

  • Page 147: Getting Help

    Code and Service Tag are found on the front of a physical DR Series system by pulling out the information tag. This can also be found on the support tab in the GUI. This information is used by Dell to route support calls to the appropriate personnel.

Table of Contents