Troubleshooting An Internal Sd Card; Troubleshooting Processors - Dell E01B002 Owner's Manual

3. Swap the USB device with a working USB device.
4. Connect the USB devices to the sled by using a powered USB hub.
5. If another sled is installed, connect the USB device to that sled. If the USB device works with a different sled, the first sled's
USB ports may be faulty. See the Getting help section.
Related references
Getting help on page 115

Troubleshooting an internal SD card

Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: SD card slot 2 seen in this procedure is the vFlash SD card slot. You can install an SD card in SD card slot 2 to
enable the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup.
Steps
1. Enter System Setup and ensure that the Internal SD Card Port is enabled.
2. Note the Internal SD Card Redundancy option that is enabled in the Integrated Devices screen of the System Setup
(Mirror or Disabled).
NOTE: If you retain the original settings of the SD card in the System Setup, the replaced SD card is enabled when you
reinstall the sled in the enclosure.
3. Remove the sled from the enclosure.
4. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror
mode and SD card 1 has failed, replace the failed micro SD card with a new micro SD card.
5. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror
mode and SD card 2 has failed, insert the new SD card into SD card slot 2.
6. If the Internal SD Card Redundancy option in Integrated Devices screen of the System Setup is set to Disabled,
replace the failed SD card with a new SD card.
7. Install the sled in the enclosure.
8. Enter System Setup and ensure that the Internal SD Card Port option is enabled and Internal SD Card Redundancy
option is set to Mirror mode.
9. Check if the SD card is functioning properly.
If the problem persists, see the Getting help section.
Related references
Getting help on page 115

Troubleshooting processors

Steps
1. Turn off the sled using the operating system commands or the CMC.
2. Remove the sled from the enclosure.
3. Ensure that the processor(s) and heat sink(s) are properly installed.
4. If your system has only one processor installed, ensure that it is installed in the primary processor socket (CPU1).
5. Install the sled in the enclosure.
6. Turn on the sled.
112 Troubleshooting your system