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Dell PowerEdge C6320p Owner's Manual

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Dell PowerEdge C6320p
Owner's Manual
Regulatory Model: B08S Series
Regulatory Type: B08S004

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Summary of Contents for Dell PowerEdge C6320p

  • Page 1 Dell PowerEdge C6320p Owner's Manual Regulatory Model: B08S Series Regulatory Type: B08S004...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Supported configurations for PowerEdge C6300 enclosure and C6320p sled ..................................12 Front panel ..........12 Front panel features of the PowerEdge 6300 enclosure with PowerEdge C6320p sleds ..................................15 Back panel ..........15 Back panel features of the PowerEdge 6300 enclosure with PowerEdge C6320p sleds .................................
  • Page 4 Chassis type sticky bits ................61 Setting chassis type sticky bits for the PowerEdge C6320p sleds ..............61 Checking the chassis type sticky bits for the PowerEdge C6320p sled 7 Prerequisites for installing and removing components........... 62 ................................62 Safety instructions ...........................
  • Page 5 ......................75 Removing the 1.8-inch solid state drive carrier ......................76 Installing the 1.8-inch solid state drive carrier ....................... 77 SATA cable removal and installation for the sled ........................78 Removing the SATA cable from the sled ......................79 Removing the SSD SATA cable from the sled ........................
  • Page 6 10 Using system diagnostics................... 179 ..........................179 Dell Embedded System Diagnostics ...................... 179 When to use the Embedded System Diagnostics ................179 Running the Embedded System Diagnostics from Boot Manager ............179 Running the Embedded System Diagnostics from the Dell Lifecycle Controller...
  • Page 7 System diagnostic controls 11 Jumpers and connectors .....................181 ........................181 PowerEdge C6320p system board connectors .................... 182 Jumper settings on the PowerEdge C6320p system board 12 Troubleshooting your system..................183 ..........................183 Safety first—for you and your system ..........................183 Troubleshooting system startup failure ..........................

  • Page 8: Dell Poweredge C6320P Overview

    Dell PowerEdge C6320p overview The Dell PowerEdge C6300 is an ultra-dense 2U enclosure that can support up to four independent single-socket (1S) sleds connected to a direct backplane that supports twenty four 2.5-inch hard drives and two hot plug power supply units. Each PowerEdge C6320p sled has the following features: •...
  • Page 9 Figure 1. Supported configurations for C6300 The Dell PowerEdge C6320p sled supports the following configurations:...
  • Page 10 Figure 2. Supported configuration for the C6320p sled with an Intel Phi 72xx processor...
  • Page 11 Figure 3. Supported configuration for the C6320p sled with an Intel Phi 72xx-F processor...

  • Page 12: Front Panel

    The front panel provides access to the features available on the front of the server, such as the power button, and the system identification button. The hot swappable hard drives are accessible from the front panel. Front panel features of the PowerEdge 6300 enclosure with PowerEdge C6320p sleds Figure 4. Front panel features and indicators...
  • Page 13 Item Indicator, Button, or Icon Description Connector Hard drives Up to 24, hot-swappable, 2.5- inch hard drives. Six hard drives are allocated to each sled in the enclosure. Ambient temperature sensor Ambient temperature sensor is cover located behind this cover. Power-on indicator or system Press the power button to turn state indicator or power button...
  • Page 14 Item Indicator, Button, or Icon Description Connector • To turn the system ID on or off. NOTE: If the sled stops responding during POST, press and hold the system ID button (for more than five seconds) to enter the BIOS progress mode.

  • Page 15: Back Panel

    NIC ports, and USB and the VGA port. Most of the expansion card ports can be accessed from the back panel. Back panel features of the PowerEdge 6300 enclosure with PowerEdge C6320p sleds Figure 5. Back panel features and indicators Intel Phi 72xx processor based sleds...
  • Page 16 Enterprise management Use the iDRAC8 Enterprise port management port to remotely access iDRAC. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/ idracmanuals. Micro Universal Serial Bus Use the port to connect the (USB port) system to a host.

  • Page 17: Diagnostic Indicators

    Item Indicator, Button, or Icon Description Connector NOTE: On ACPI- compliant operating systems, turning off the system by using the power button causes the system to perform a graceful shutdown before the system is turned off. NOTE: To force an ungraceful shutdown, press and hold the power button for five seconds.

  • Page 18: Network Ports Indicator Codes

    Table 3. Hard drive indicator patterns Controller Hard drive type Function Activity LED Status LED Green Green Onboard Controller SATA3 Drive on-line Off/Blinking when active Fail Network ports indicator codes Figure 8. LAN indicators on the QSFP carrier card Figure 9. LAN indicators Link indicator Activity indicator Table 4.
  • Page 19 Connection State QSFP Upper green LED QSFP Lower green LED Ethernet Link – No Traffic Green Green Ethernet - Traffic Green Blink NOTE: The LED blink speed varies according to the traffic bandwidth. Figure 10. Ethernet port indicator codes speed indicator link and activity indicator Table 5.

  • Page 20: Power Supply Unit Indicator Codes

    CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If firmware update is interrupted, the PSUs will not function. You must roll back the PSU firmware by using Dell Lifecycle Controller. For more information, see Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals.
  • Page 21 PSUs will not function. You must roll back the PSU firmware by using Dell Dell Lifecycle Controller. See Lifecycle Controller User’s Guide at Dell.com/idracmanuals. CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware.

  • Page 22: Power And System Board Indicator Codes

    Convention Power Indicator Pattern Description NOTE: Mixing PSUs from previous generations of Dell PowerEdge servers will result in a PSU mismatch condition or failure to turn the system on. Flashes green and turns off When hot-adding a PSU, the PSU LED flashes green five times at 4 Hz rate and turns off.

  • Page 23: Idrac Heart Beat Led

    Component Indicator Condition Amber System identification indicator Steady blue IPMI using Chassis Identify Command On or ID Button Press ID On Blinking blue Only IPMI using Chassis Identify Command Blink On IPMI using Chassis Identify Command Off or ID Button Press ID Off iDRAC heart beat LED The system board provides iDRAC heart beat LED (CR17) for iDRAC debugging.

  • Page 24: Sled To Hard Drive Connection Layout

    Each sled is identified by a unique Express Service Code and Service Tag number. The sled’s Express Service Code and the Service Tag is found on the front of the handle. The chassis Service Tag is found on the top left rack ear. This information is used by Dell to route support calls to the appropriate personnel.
  • Page 25 Figure 16. Enclosure Service Tag location on the left front panel...

  • Page 26: Documentation Resources

    Methods to download firmware and drivers section in this document. Managing your system For information about systems management Dell.com/openmanagemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, and Dell.com/openmanagemanuals troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide.
  • Page 27 For information about installing and using Active Dell.com/asmdocs System Manager (ASM), see the Active System Manager User’s Guide. For understanding the features of Dell Lifecycle Dell.com/idracmanuals Controller (LCC), see the Dell Lifecycle Controller User’s Guide. For information about partner programs Dell.com/...

  • Page 28: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Chassis dimensions Figure 17. Chassis dimensions of PowerEdge C6300 enclosure Table 11. Dimensions of the Dell PowerEdge C6300 enclosure Za (with bezel) Za (without bezel) 482.3 mm...

  • Page 29: Chassis Weight

    PSU specifications Dell PowerEdge C6300 enclosure supports up to two AC or HVDC power supply units (PSUs). Dell PowerEdge C6320p does not support a mixed installation of 1400 W and 1600 W PSUs. The 1400 W and 1600 W PSUs are hot swappable and support hot swap in any condition if the system has the power throttling feature enabled.

  • Page 30: Hard Drives And Storage Specifications

    VPI EDR / 100 GbE Embedded Port (optional) on the back panel. VGA ports The Video Graphic Array (VGA) port enables you to connect the sled to a VGA display. The PowerEdge C6320p sled supports one 15-pin VGA port on each sled's back panel.

  • Page 31: Environmental Specifications

    1280 x 1024 60, 75 8, 16, 32 1440 x 900 8, 16, 32 Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/ environmental_datasheets. Table 18. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
  • Page 32 Table 22. Maximum altitude specifications Maximum altitude Specifications Operating -15.2 m–3,048 m (-50–10,000 ft.) Storage -15.2 m–10,668 m (-50–35,000 ft.) Table 23. Airborne contaminant level specification Airborne contaminant level (Class) G1 as defined by ISA-S71.04-1985 Table 24. Operating temperature de-rating specifications Operating temperature de-rating Specifications Up to 35°C (95°F)

  • Page 33: Initial System Setup And Configuration

    Turn on the attached peripherals. iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell EMC systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.

  • Page 34: Options To Install The Operating System

    The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
  • Page 35 Downloading the drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps Go to Dell.com/support/drivers.

  • Page 36: Pre-Operating System Management Applications

    Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: • System Setup • Boot Manager • Dell Lifecycle Controller • Preboot Execution Environment (PXE) Related links System Setup Boot Manager Dell Lifecycle Controller...

  • Page 37: System Setup Details

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.
  • Page 38 System BIOS Settings details The System BIOS Settings screen details are explained as follows: Option Description System Information Specifies information about the system such as the system model name, BIOS version, and Service Tag. Memory Settings Specifies information and options related to the installed memory. Processor Settings Specifies information and options related to the processor such as speed and cache size.
  • Page 39 Related links Network Settings Network Settings screen details Network Settings screen details The Network Settings screen details are explained as follows: Option Description PXE Device n (n = 1 Enables or disables the device. When enabled, a UEFI boot option is created for the device. to 4) PXE Device n Enables you to control the configuration of the PXE device.
  • Page 40 System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button. Related links System Security Settings details Operating with a setup password enabled System BIOS Viewing System Security Creating a system and setup password Using your system password to secure your system...
  • Page 41 Option Description AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default. AC Power Recovery Sets the time delay for the system to power up after AC power is restored to the system. This option is set Delay to Immediate by default.
  • Page 42 Steps Turn on or reboot your system. Type the system password and press Enter. Next steps When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password.
  • Page 43 System Information You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version. Related links System Information details System BIOS Viewing System Information Viewing System Information To view the System Information screen, perform the following steps: Turn on, or restart your system.
  • Page 44 Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as memory testing and node interleaving. Related links Memory Settings details System BIOS Viewing Memory Settings Viewing Memory Settings To view the Memory Settings screen, perform the following steps: Turn on, or restart your system.
  • Page 45 Option Description When set to Hybrid, half of the embedded memory is allocated to cache and half to system memory. Memory Throttling Displays processor embedded memory thermal management/throttling modes. The default setting is CLTT. Mode When set to CLTT, the processor periodically polls the thermal sensor data of the DIMMs for optimal power management.
  • Page 46 Viewing Processor Settings To view the Processor Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 47 Option Description Option Description Level 2 Cache Specifies the total L2 cache. Number of Cores Specifies the number of cores per processor. Microcode Indicates the Microcode update signature. Related links Processor Settings Viewing Processor Settings SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system. Related links SATA Settings details System BIOS...
  • Page 48 Option Description Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives.
  • Page 49 Option Description Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode, BIOS support is always enabled. Option Description Model...
  • Page 50 Boot Settings details The Boot Settings screen details are explained as follows: Option Description Boot Mode Enables you to set the boot mode of the system. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.
  • Page 51 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. • For the latest information about supported operating systems, go to Dell.com/ossupport. Related links Boot Settings...
  • Page 52 Option Description USB 3.0 Setting Enables or disables the USB 3.0 support. Enable this option only if your operating system supports USB 3.0. If you disable this option, devices operate at USB 2.0 speed. USB 3.0 is enabled by default. User Accessible Enables or disables the USB ports.
  • Page 53 Related links Serial Communication Serial Communication details Serial Communication details The Serial Communication screen details are explained as follows: Option Description Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. Enables the COM1 port. Communication This option is set to On with Console Redirection via COM1 by default.
  • Page 54 Viewing System Profile Settings To view the System Profile Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.

  • Page 55: Idrac Settings Utility

    Related links System Profile Settings Viewing System Profile Settings Miscellaneous Settings You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system date and time. Related links Miscellaneous Settings details System BIOS Viewing Miscellaneous Settings Viewing Miscellaneous Settings...

  • Page 56: Device Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded system management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell EMC system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 57: Embedded Systems Management

    Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller. For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals.

  • Page 58: Pxe Boot

    One-shot BIOS boot menu One-shot BIOS boot menu enables you to select a boot device to boot from. Related links Boot Manager System Utilities System Utilities contains the following utilities that can be launched: • Launch Diagnostics • BIOS Update File Explorer •...

  • Page 59: Updating The Fan Control Board Firmware

    NOTE: Mixing the PowerEdge C6320 and PowerEdge C6320p sleds in the same PowerEdge C6300 chassis is not supported. In the event that PowerEdge C6320 and PowerEdge C6320p sleds are installed in the same PowerEdge C6300 chassis, the following error conditions are noticed: •...

  • Page 60: Checking The Fcb Firmware Version

    Chassis type sticky bits The chassis type sticky bits are used to define the enclosure support for the PowerEdge C6320p sled. Installing a sled in the PowerEdge C6300 chassis that does not match the chassis type sticky bits results in: •...

  • Page 61: Setting Chassis Type Sticky Bits For The Poweredge C6320P Sleds

    Use the IPMI cmd: ipmitool –U server_user_name –P server_user_pass_word –H server IP –I lanplus raw 0x30 0xc8 0x01 0x0A 0x05 0x00 0x00 0x00 to check if the chassis type is set for the PowerEdge C6320p sled. For example: To check if the chassis type is set for the PowerEdge C6320p sled execute this command ipmitool –U root –P calvin –H 10.3.25.127 –I lanplus raw...

  • Page 62: Prerequisites For Installing And Removing Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 63: Recommended Tools

    Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Related links Safety instructions Installing the system cover Recommended tools You need the following tools to perform the removal and installation procedures: •...

  • Page 64: Installing And Removing Sled Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 65: Poweredge C6320P Sled

    PowerEdge C6320p sled The PowerEdge C6320p sled is a server unit that is installed into the PE C6300 enclosure. The sled features a processor, memory, slots for the PCIe expansion cards and onboard storage. Most of the hardware on the sled is dedicated for the sled.

  • Page 66: Installing A Sled

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 67: Air Shroud

    Figure 21. Installing a sled Next steps Follow the procedure listed in the After working inside your system section. NOTE: To add the Service Tag of the system board to match the Service Tag of the physical node, contact Dell Technical Support. Related links...

  • Page 68: Installing The Air Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 69: System Memory

    System memory holds the instructions that the processor runs. Each system board has six DDR4 memory module sockets for the installation of DDR4-2400 MHz (2400 MHz at one DIMM per channel) memory modules. For the location of the memory modules, see the PowerEdge C6320p system board connectors section. Memory slot features •...

  • Page 70: Removing The Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 71: Installing The Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 72: 1.8-Inch Solid State Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 73 Remove the sled from the enclosure. Steps Press the drive lock button to release the solid state drive (SSD) from the drive holder. Lift the SSD out from the sled. Disconnect the SATA power and data cable from the SSD. Ensure that the SSD power connector remains connected to the system board.

  • Page 74: Installing The 1.8-Inch Solid State Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 75: Removing The 1.8-Inch Solid State Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 76: Installing The 1.8-Inch Solid State Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 77: Sata Cable Removal And Installation For The Sled

    After working inside your system SATA cable removal and installation for the sled Each PowerEdge C6320p sled has two SATA cables connected to the onboard controller. • The solid-state drive (SSD) SATA cable is used to connect the onboard SSD to the onboard controller.

  • Page 78: Removing The Sata Cable From The Sled

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 79: Removing The Ssd Sata Cable From The Sled

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 80: Installing The Ssd Sata Cable Into The Sled

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 81: Installing The Sata Cable Into The Sled

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 82: Processor And Heat Sink Module

    WARNING: Sleds using the Intel Xeon Phi 72XX and Phi 72XXF processors must not be installed in the same enclosure. CAUTION: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell certified service technicians.

  • Page 83: Removing The Fabric Cable From The Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 84 Figure 35. Unlocking the fabric cable connector Figure 36. Disengaging the fabric connector from the processor Next steps Connect the fabric cable to the processor. Install the air shroud. Follow the procedure listed in the After working inside your system section.

  • Page 85: Connecting The Fabric Cable To The Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 86: Removing The Processor And Heat Sink Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 87 NOTE: Ensure that the correct removal sequence is followed to avoid damaging the processor and the socket. Loosen the remaining processor and heat sink module retention screws by following the sequence on the heat sink label. Lift the processor and heat sink module away from the system board, and set the module aside with the processor side facing Figure 39.

  • Page 88: Installing The Processor And Heat Sink Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 89: Removing The Fabric Processor From The Processor Heat Sink Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 90 Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Remove the sled from the enclosure. Remove the air shroud. Keep the flat blade screw driver ready. Steps Place the heat sink with the processor side facing up.

  • Page 91: Installing The Fabric Processor Into The Processor Heat Sink Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 92 NOTE: Ensure that pin 1 indicator on the CPU tray is aligned with the pin 1 indicator on the processor. Flex the outer edges of the bracket around the processor, close to the fabric connector, ensuring that the processor is locked into the clips on the bracket.
  • Page 93 Figure 44. Applying thermal grease on the top of the processor processor thermal grease thermal grease syringe Place the heat sink on the processor and push down until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pins holes on the bracket match the guide holes on the heat sink. •...

  • Page 94: Removing The Non Fabric Processor From The Processor Heat Sink Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 95 Figure 46. Loosening the processor bracket Figure 47. Removing the processor bracket Next steps Install the processer into the processor heat sink module. Install the processor heat sink module into the sled.

  • Page 96: Installing The Non Fabric Processor Into The Processor And Heat Sink Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 97 Figure 48. Installing the processor bracket If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. Use the thermal grease syringe included with your processor kit to apply the grease in a spiral quadrilateral design on the top of the processor.
  • Page 98 Figure 49. Applying thermal grease on the top of the processor processor thermal grease thermal grease syringe Place the heat sink on the processor and push down until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pins holes on the bracket match the guide holes on the heat sink. •...

  • Page 99: Expansion Card Assembly And Expansion Card

    Next steps Install the processor and heat sink module. Install the air shroud. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system Removing a sled Removing the air shroud Installing the processor and heat sink module...

  • Page 100: Removing The Expansion Card Riser Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 101: Installing The Expansion Card Riser Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 102: Removing An Expansion Card

    Keep the Phillips #2 screwdriver ready. Steps Place the expansion card assembly into the system board assembly. Align the riser card connector with the connector on the system board and press the expansion card riser assembly into place. Install the screws that secure the expansion card riser assembly. Figure 52.
  • Page 103 Steps Remove the screw that secures the expansion card to the assembly. Hold the expansion card by its edges, and carefully remove it from the riser card. NOTE: You must install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 104 Figure 54. Installing an expansion card filler bracket Next steps Install the expansion card or the expansion card filler bracket. Install the expansion card riser assembly. Install the sled into enclosure. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system...

  • Page 105: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 106 Figure 55. Removing an expansion card filler bracket...
  • Page 107 Figure 56. Installing an expansion card Next steps Install the expansion card riser assembly. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section.

  • Page 108: Removing The Riser Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 109: Installing The Riser Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 110: Removing The Cables From The Fabric Carrier Card

    Next steps If removed, install the expansion card. Install the expansion card riser assembly. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system Removing a sled Removing the expansion card riser assembly Removing an expansion card...

  • Page 111: Connecting The Cables To The Fabric Carrier Card

    Figure 60. Removing the side band cable from the fabric carrier card Next steps Connect the fabric cable to the carrier card. Install the sled into enclosure. Follow the procedure listed in the After working inside your system section. Connecting the cables to the fabric carrier card Prerequisites Follow the safety guidelines listed in the Safety instructions section.
  • Page 112 Figure 61. Installing the fabric cable to the fabric carrier card Insert the side band cable connector into the socket on the carrier card and press down to lock the connector in place. Secure the cable in place by routing the cable through the cable clamp. Figure 62.

  • Page 113: Mezzanine Cards And Mezzanine Bridge Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 114 Figure 63. Removing a mezzanine card Next steps Install the mezzanine card or the mezzanine card filler bracket. Install the expansion card riser assembly. Install the sled into enclosure. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system...

  • Page 115: Installing A Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 116 Figure 64. Installing a mezzanine card Next steps Install the expansion card riser assembly. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system Removing a sled Removing the expansion card riser assembly Removing a mezzanine card filler bracket...

  • Page 117: Removing The Mezzanine Card Bridge Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 118: Installing The Mezzanine Card Bridge Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 119: Removing A Mezzanine Card Filler Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 120 Remove the sled from the enclosure. Remove the expansion card riser assembly. Keep the Phillips #1 screwdriver ready. Steps Remove the screws that secure the mezzanine card filler bracket to the sled. Lift the mezzanine card filler bracket out of the sled. Figure 67.

  • Page 121: Installing A Mezzanine Card Filler Bracket

    Related links Safety instructions Before working inside your system Removing a sled Removing the expansion card riser assembly Installing a mezzanine card Installing a mezzanine card filler bracket Installing the expansion card riser assembly Installing a sled After working inside your system Installing a mezzanine card filler bracket Prerequisites Follow the safety guidelines listed in the Safety instructions section.

  • Page 122: System Battery

    Figure 68. Installing a mezzanine card filler bracket Next steps Install the expansion card riser assembly. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system Removing a sled Removing the expansion card riser assembly Installing the expansion card riser assembly...

  • Page 123: Removing The System Battery - Option A

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 124: Installing The System Battery - Option A

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 125: Removing The System Battery - Option B

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 126: Trusted Platform Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 127: Initializing The Trusted Platform Module

    Safety instructions Before working inside your system Removing a sled Removing a mezzanine card PowerEdge C6320p system board connectors Installing a sled After working inside your system Initializing the Trusted Platform Module While booting your system, press F2 to enter System Setup.

  • Page 128: Removing A System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 129 Figure 74. Removing the system board Next steps If the system board is being replaced, reuse the SAS connector protector from the old system board. NOTE: The SAS connector protector is not available on a new or replacement system board. Do not return the old system board with the SAS connector protector.

  • Page 130: Installing A System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 131: Sas Connector Protector

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 132: Installing The Sas Connector Protector

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 133 Figure 77. Installing the SAS connector protector Next steps Install the system board into the sled. Install the sled into enclosure. Follow the procedure listed in the After working inside your system section.

  • Page 134: Installing And Removing Enclosure Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 135: Installing A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 136: Removing A Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 137: Installing A Hard Drive Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 138: Power Supply Units

    Figure 81. Installing a hard drive into a hard drive carrier NOTE: Ensure that the hard drive is installed with the label facing up. This is to ensure that the hard drive connector is aligned with the connector on the backplane. Next steps Install the hard drive carrier into the hard drive bay.

  • Page 139: Removing A Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 140: Installing A Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety...

  • Page 141: System Cover

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety...

  • Page 142: Installing The System Cover

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 143: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 144: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 145: Removing A Cooling Fan Cage

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 146: Installing A Cooling Fan Cage

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 147: Power Distribution Boards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 148 Follow the procedure listed in the Before working inside your system section. Remove the power supply units (PSUs). Keep the Philips #2 and the Torx T20 screwdrivers ready. Steps Disconnect all the cables from the power distribution board 1 (PDB 1). Observe the routing of the cable on the chassis as you remove them from the system.
  • Page 149 Figure 91. Removing PDB 1 Lift the PDB connector bridge board from the system. Figure 92. Removing the PDB bridge board Disconnect all the cables from PDB 2. Remove the screw that secures the power cable cover to PDB 2. 10.
  • Page 150 Figure 93. Removing the power cable cover and the power cables for PDB 2 11. Remove the screws securing the four power cables from PDB 2 12. Remove the four power cables from PDB 2. 13. Remove the screws that secure PDB 2 to the system. 14.

  • Page 151: Installing The Power Distribution Boards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 152 Figure 95. Installing PDB 2 Figure 96. Installing the power cables and the power cable cover for PDB 2...
  • Page 153 Figure 97. Installing the PDB bridge board e. Install the power distribution board bridge board. f. Connect all the other cables to PDB 2. Route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. Install PDB 1 a.
  • Page 154 Figure 98. Installing PDB 1 Figure 99. Installing the power cables and the power cable cover for PDB 1 Next steps Install the power supply units. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system Removing a power supply unit...

  • Page 155: Cable Routing And Connectors Of The Power Distribution Boards

    Cable routing and connectors of the power distribution boards Figure 100. Features of the power distribution board 1 CPLD JTAG fan control connector left ear control panel connector power throttling connector fan speed control connector backplane power connector backplane power connector power on control connector UART connector control panel to power distribution board connector...
  • Page 156 Figure 101. Cable routing−power distribution board 1 (top) PDB 1 backplane power cable backplane power cable 12 V power cable PDB 2 PDB 2 data cable control system board 1 and 3 and control system board 2 hard disk control cable and 4 ground cable midplane...

  • Page 157: Midplanes

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 158 Figure 103. Removing the middle-wall bracket Disconnect all the cables from the upper midplane. NOTE: Observe the routing of the cable on the chassis as you remove them from the system. Route these cables properly when you replace them to prevent the cables from being pinched or crimped. Remove the screw that secures the power cable cover to the upper midplane and lift the power cable out.
  • Page 159 Figure 105. Removing the upper midplane Remove the screws that secure the midplane holder support to the chassis. Lift the midplane holder support out of the chassis. Figure 106. Removing the midplane holder support Remove the screws that secure the midplane holder to the chassis. 10.

  • Page 160: Installing The Midplanes

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety...
  • Page 161 NOTE: The procedure to remove the lower midplane is similar to removing the upper midplane. NOTE: You must route the cables properly on the chassis to prevent them from being pinched or crimped. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section.

  • Page 162: Cable Routing-Midplane To The Hard Drive Backplane

    Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system Removing a sled Removing a cooling fan cage Installing a cooling fan cage Installing a sled After working inside your system Cable routing–midplane to the hard drive backplane Figure 109.
  • Page 163 Figure 110. Cable routing−bottom midplane to hard drive backplane for 24 x2.5-inch hard drive configuration bottom midplane Mini-SAS connector for system board 2 Mini-SAS connector for system board 2 Mini-SAS connector for system board 4 Mini-SAS connector for system board 4 backplane Table 34.

  • Page 164: Hard Drive Backplanes

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 165 Figure 112. Removing the hard drive cage Figure 113. Removal of all the backplane cables Disconnect all the cables connected to the hard drive backplane. Remove the screws that secure the backplane to the hard drive cage. Remove the backplane from the hard drive cage.

  • Page 166: Installing The Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 167 Follow the procedure listed in the Before working inside your system section. Remove all the hard drives. Keep the Phillips #2 screw driver ready. Steps Install the backplane into the hard drive cage. Figure 115. Install the backplane into the hard drive cage Install the screws that secure the backplane to the hard drive cage.
  • Page 168 Figure 116. Connect the backplane cables Install the hard drive cage into the chassis. NOTE: Ensure that uniform pressure is exerted while installing the hard drive cage into the enclosure.

  • Page 169: Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 170 Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Remove all the hard drives. Disconnect all the cables from the backplane. Disconnect control panel cables from the power distribution board. Remove the hard drive cage from the enclosure.

  • Page 171: Installing The Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 172 Keep the Phillips #1 screwdriver ready. Steps Connect the control panel cable to the control panel. Push aside the retention hooks on the control panel assembly and place the control panel into the control panel assembly. Install the control panel assembly into the hard drive cage. Figure 120.

  • Page 173: Thermal Sensor Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 174: Installing The Sensor Board Cover

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 175: Removing The Sensor Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 176: Installing The Sensor Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 177 Keep the Phillips #1 screwdriver ready. Steps Install the sensor board into the sensor board holder and secure it with the screw. Connect the sensor board cable to the sensor board. Install the sensor board assembly into the hard drive cage. Insert the screws that secure the sensor board to the hard drive cage.

  • Page 178: Cable Routing For Sensor Board And Control Panel For 2.5-Inch Hard Drive System

    Related links Safety instructions Before working inside your system Removing a hard drive carrier Installing a hard drive carrier After working inside your system Cable routing for sensor board and control panel for 2.5-inch hard drive system Connect the Y-shaped cable for the sensor board and right control panel to the connector on the power distribution board 1, and connect the other two ends of the cable to the connectors on the sensor board and the right control panel respectively.

  • Page 179: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 180: Menu Description

    Menu Description Systemhealth Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 181: Jumpers And Connectors

    Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly. PowerEdge C6320p system board connectors Figure 128. PowerEdge C6320p system board connectors PCIe Gen3 x4 mezzanine slot system battery...

  • Page 182: Jumper Settings On The Poweredge C6320P System Board

    SATA 3 connector SATA 3 connector Jumper settings on the PowerEdge C6320p system board The function of system configuration jumpers installed on each PowerEdge C6320p system board is shown below: Figure 129. System configuration jumpers on the PowerEdge C6320p system board PWRD_EN...

  • Page 183: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 184: Troubleshooting A Serial I/O Device

    System board jumper settings Troubleshooting a serial I/O device Prerequisites NOTE: The PowerEdge C6320p, does not have a 9-pin serial port, instead uses a micro-USB port for serial I/O Steps Turn off the system and any peripheral devices connected to the serial port.

  • Page 185: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 186: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 187: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 188: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 189: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 190: Troubleshooting An Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 191: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 192: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 193: Getting Help

    The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team. Documentation feedback Click the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback. Accessing system information by using QRL You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system.

  • Page 194: Quick Resource Locator For The Poweredge C6320P System

    Quick Resource Locator for the PowerEdge C6320p system Figure 130. Quick Resource Locator for the PowerEdge C6320p system...

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