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Install or replace the drivers as necessary. For more information, see the NIC documentation.
•
Try another known good network cable.
•
If the problem persists, use another connector on the switch or hub.
4.
Ensure that the appropriate drivers are installed and the protocols are bound. For more information, see the NIC documentation.
5.
Enter System Setup and confirm that the NIC port is enabled on the Integrated Devices screen.
6.
Ensure that all the NIC and switches on the network are set to the same data transmission speed and duplex. For more
information, see the documentation for each network device.
7.
Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next steps
If the problem persists, see the Getting help section.
Related links
Getting help
Using system diagnostics
Troubleshooting a wet system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
Steps
1.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the system cover.
3.
Remove the following components (if installed) from the system:
•
Power supply unit(s)
•
Optical drive
•
Hard drives
•
Hard drive backplane
•
USB memory key
•
Hard drive tray
•
Cooling shroud
•
Expansion card risers (if installed)
•
Expansion cards
•
Cooling fan assembly (if installed)
•
Cooling fan(s)
•
Memory modules
•
Processor and heat sink module
•
System board
•
Mezzanine card
•
Power distribution boards
•
Midplanes
4.
Let the system dry thoroughly for at least 24 hours.
5.
Reinstall the components you removed in step 3 except the expansion cards.
6.
Install the system cover.
7.
Turn on the system and attached peripherals.
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Table of Contents
Troubleshooting
