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Dell PowerEdge C6320 Owner's Manual

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Dell PowerEdge C6320
Owner's Manual
Regulatory Model: B08S
Regulatory Type: B08S003

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Summary of Contents for Dell PowerEdge C6320

  • Page 1 Dell PowerEdge C6320 Owner's Manual Regulatory Model: B08S Regulatory Type: B08S003...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents 1 Dell PowerEdge C6320 product overview............8 ..............8 Supported configurations for PowerEdge C6320 system ....................9 Accessing system features during startup ....................10 Front panel features and indicators ......................12 Hard drive indicator patterns .....................13 Back panel features and indicators ..........................15 LAN indicator codes ..................16...
  • Page 4 ..........................38 System BIOS ........................59 iDRAC Settings utility ..........................60 Device Settings ........................60 Dell Lifecycle Controller ....................60 Embedded system management ............................60 Boot Manager ........................61 Viewing Boot Manager ......................61 Boot Manager main menu .............................. 62 PXE boot 6 Installing and removing system components..........63 ..........................63...
  • Page 5 ..................... 85 Removing a power supply unit .......................86 Installing a power supply unit ..........................86 System board tray ....................86 Removing the system board tray ....................87 Installing the system board tray ........................88 System board assembly ..................88 Removing the system board assembly ..................
  • Page 6 ....................115 Removing the memory modules ....................116 Installing the memory modules ............................117 System battery ..................... 117 Replacing the system battery ............................ 119 System board ......................119 Removing a system board ......................120 Installing a system board ..............122 Cable routing for onboard SATA cables (1U node) ........................
  • Page 7 Troubleshooting a hard drive ....................179 Troubleshooting a storage controller ....................180 Troubleshooting expansion cards ......................181 Troubleshooting processors 9 Getting help.......................182 ..........................182 Contacting Dell ......................... 182 Documentation feedback ...................182 Accessing system information by using QRL ....................183 Quick Resource Locator for C6320...

  • Page 8: Dell Poweredge C6320 Product Overview

    Dell PowerEdge C6320 product overview The Dell PowerEdge C6320 is an ultra-dense 2U server that can support up to four independent two- socket (2S) servers. Each independent server features dual Intel Xeon E5-2600v3 or Intel Xeon E5-2600v4 series processors with up to 22 cores, C612 chipset for I/O connectivity, DDR4 memory, dual-port embedded 10 Gigabit Ethernet controllers (SFP+), and integrated iDRAC8 systems management with a dedicated RJ45 connection.

  • Page 9: Accessing System Features During Startup

    Figure 1. Supported configurations for C6320 Accessing system features during startup The following keystrokes provide access to system features during startup. NOTE: The hot keys of SAS or SATA card or PXE support are available in BIOS boot mode only. There is no hot key to boot in the the UEFI mode.

  • Page 10: Front Panel Features And Indicators

    Figure 3. Front panel − 2.5-inch x24 hard drives with four system boards (C6320 RAID card and onboard SATA controller) NOTE: For more information about the direction details of the 2.5-inch hard drive expander configuration support, see the HDD Zoning configuration tool at Dell.com/support. Table 1. Front panel features and indicators Item...
  • Page 11 Item Indicator, button or Icon Description connector Power-on indicator or system The power-on indicator turns to amber when state indicator or power the system critical event occurs. button for system board 2 The power button controls the DC power supply output to the system. Power-on indicator or system state indicator or power NOTE: When turning on the system, the...

  • Page 12: Hard Drive Indicator Patterns

    Hard drive indicator patterns Figure 4. 3.5-inch hard drive indicators hard drive activity indicator (green) hard drive status indicator (green and amber) Figure 5. 2.5-inch hard drive indicators hard drive status indicator (green and amber) hard drive activity indicator (green) Table 2.

  • Page 13: Back Panel Features And Indicators

    Controller Hard drive type Function Activity LED Status LED Green Green Amber On 250 ms Drive identify/ Blinking when prepare for active Off 250 ms removal On 150 ms Drive Failed Off 150 ms On 400 ms Drive Rebuild Blinking when active Off 100 ms On 500 ms...
  • Page 14 Item Indicator, button, or Icon Description connector USB port Enables you to connect USB devices to the system. The ports are USB 3.0-compliant. Ethernet connector 10G NIC 1 connector. Ethernet connector 10G NIC 2 connector. Management port Dedicated management port. USB to serial port Connects the system to a host.

  • Page 15: Lan Indicator Codes

    Item Indicator, button, or Icon Description connector identification buttons on the front can cause the indicator to flash blue to identify a particular system and system board. Indicators turn amber when the system requires attention because of an issue. LAN indicator codes Figure 7.

  • Page 16: Power And System Board Indicator Codes

    Figure 8. LAN indicators (management port) speed indicator link and activity indicator Table 5. LAN indicators (management port) Component Indicator Condition Speed indicator Solid green Linking at 1 Gbps speed Solid amber Linking at 10/100 Mbps speed Link and activity indicator No access or Idle Blinking green LAN access or Link up...

  • Page 17: Power Supply Unit Indicator Codes

    Power Supply Unit indicator codes Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is present or whether a power fault has occurred. 1400 W AC/1400 W HVDC PSUs Figure 9. PSU status indicators AC power indicator Table 7.

  • Page 18: Baseboard Management Controller (Bmc) Heart Beat Led

    Table 8. 1600 W AC/1600 W HVDC PSU indicators Component Indicator Condition Standby mode with Fan Lock for AC power indicator Solid amber 15 seconds. Standby mode with OTP range Active mode with +12 V DC Fault Active mode with Fan Lock for 15 seconds.
  • Page 19 Table 9. Configuration restrictions with Intel Xeon processor E5-2600 v3 and E5-2600 v4 product family Processor 3.5-inch hard drive chassis 2.5-inch hard drive chassis 55 W E5-2630L v3 E5-2630L v4 60 W E5-2650L v3 65 W E5-2650L v4 85 W E5-2603 v3 E5-2630 v3 E5-2620 v3...
  • Page 20 Processor 3.5-inch hard drive chassis 2.5-inch hard drive chassis E5-2685 v3 E5-2695 v3 E5-2680 v3 E5-2670 v3 E5-2695 v4 E5-2683 v4 E5-2680 v4 135 W (16 cores and 12 PERC H730/H330 are not supported cores) E5-2698 v3 E5-2690 v3 135 W (14 cores and 20 PERC H730/330 are not supported cores) PERC H730/H330 are not supported...
  • Page 21 Table 10. Fresh air cooling configuration restrictions Processor 3.5-inch hard drive chassis 2.5-inch hard drive chassis E5-2630L v4 E5-2650L v4 85 W E5-2630 v3 E5-2620 v3 E5-2603 v3 E5-2630 v4 E5-2623 v4 E5-2620 v4 PERC H730 is not PERC H730 is not supported supported E5-2609 v4 E5-2603 v4...

  • Page 22: Locating Your System Service Tag

    Code is found on the front of the system and Service Tag is found on the front of the system. Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel. The Service Tag locations on the chassis are as follows:...
  • Page 23 Figure 12. Service Tag location Figure 13. Service Tag location on the left front panel Figure 14. Service Tag location on the chassis Hard drives under warranties are linked to each node with an appropriate service tag. The linked hard drives with the node is shown in the below figure.
  • Page 24 Figure 15. Service Tag linkage NOTE: Hard drives that are under warranty are linked to the appropriate Service Tag of the node.

  • Page 25: Documentation Resources

    For information about iDRAC features, Dell.com/idracmanuals system configuring and logging in to iDRAC, and managing your system remotely, see the Integrated Dell Remote Access Controller User's Guide. For information about installing the Dell.com/operatingsystemmanuals operating system, see the operating system documentation.
  • Page 26 OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. For information about installing and Dell.com/DSET using Dell System E-Support Tool (DSET), see the Dell System E-Support Tool (DSET) User's Guide. For information about installing and Dell.com/asmdocs using Active System Manager (ASM), see the Active System Manager User’s...
  • Page 27 Task Document Location by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide.

  • Page 28: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Chassis dimensions Figure 16. Chassis dimensions of PowerEdge C6320 system Table 12. Dimensions of the Dell PowerEdge C6320 system Za (with Za (without bezel) bezel) 482.4 mm...

  • Page 29: Processor Specifications

    Dell PowerEdge C6320 system supports up to two AC or HVDC power supply units (PSUs). Dell PowerEdge C6320 does not support a mixed installation of 1400 W and 1600 W power supply units. The 1400 W and 1600 W power supply units are hot swappable, and supports hot swap in any condition if the system has the power throttling feature enabled.

  • Page 30: System Battery Specifications

    System battery specifications Dell PowerEdge C6320 system supports CR 2032 3.0-V lithium coin cell battery. Memory specifications Dell PowerEdge C6320 system supports DDR4 registered DIMMs (RDIMMs). Table 14. Memory specifications Memory module Architecture Memory capacity Minimum RAM Maximum RAM sockets...
  • Page 31 The following do not support the expanded operating temperature range: • Dell PowerEdge RAID Controller (PERC) H730/ H730P cards with CPU TDP ≥ 85 W. • Dell PowerEdge RAID Controller (PERC) H330 card with CPU TDP ≥ 120 W.
  • Page 32 Table 19. Maximum shock specifications Maximum shock Specifications Operating One shock pulse in the positive z axis (one pulse on each side of the system) of 31 G for 2.6 ms in the operational orientation. Six consecutively executed shock pulses in the Storage positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms...

  • Page 33: Initial System Setup And Configuration

    Turn on the attached peripherals. iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.

  • Page 34: Options To Install The Operating System

    Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Options to install the operating system...
  • Page 35 Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals Downloading the drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.

  • Page 36: Pre-Operating System Management Applications

    Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: • System Setup • Boot Manager • Dell Lifecycle Controller • Preboot Execution Environment (PXE) Related Links System Setup Boot Manager Dell Lifecycle Controller PXE boot...

  • Page 37: Viewing System Setup

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.

  • Page 38: System Bios

    System BIOS You can use the System BIOS screen to edit specific functions such as boot order, system password, setup password, set the RAID mode, and enable or disable USB ports. Related Links System BIOS Settings details Boot Settings Network Settings System Information Memory Settings Processor Settings...
  • Page 39 Option Description Network Settings Specifies options to change the network settings. Integrated Specifies options to manage integrated device controllers and ports and specify Devices related features and options. Serial Specifies options to manage the serial ports and specify related features and Communication options.
  • Page 40 Option Description System BIOS Specifies the BIOS version installed on the system. Version System Specifies the current version of the Management Engine firmware. Management Engine Version System Service Specifies the system Service Tag. System Specifies the name of the system manufacturer. Manufacturer System Specifies the contact information of the system manufacturer.
  • Page 41 Option Description System Memory Specifies the memory size in the system. Size System Memory Specifies the type of memory installed in the system. Type System Memory Specifies the system memory speed. Speed System Memory Specifies the system memory voltage. Voltage Video Memory Specifies the amount of video memory.
  • Page 42 Related Links Processor Settings Processor Settings details Processor Settings details The Processor Settings screen details are explained as follows: Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors.
  • Page 43 Option Description Processor 64-bit Specifies if the processor(s) support 64-bit extensions. Support Processor Core Specifies the maximum core frequency of the processor. Speed Process Bus Speed Displays the bus speed of the processor. NOTE: The processor bus speed option displays only when both processors are installed.
  • Page 44 Related Links SATA Settings SATA Settings details SATA Settings details The SATA Settings screen details are explained as follows: Option Description Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to AHCI by default. Security Freeze Sends Security Freeze Lock command to the Embedded SATA drives during POST.
  • Page 45 Option Description Option Description Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Port D Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support.
  • Page 46 Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. Related Links Boot Settings details System BIOS Viewing Boot Settings Choosing the system boot mode Changing the boot order Viewing Boot Settings To view the Boot Settings screen, perform the following steps:...
  • Page 47 NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Related Links Boot Settings...
  • Page 48 Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode. On the System Setup Main Menu screen, click System BIOS → Boot Settings. Click Boot Option Settings →...
  • Page 49 Network Settings screen details The Network Settings screen details are explained as follows: Option Description PXE Device n (n = Enables or disables the device. When enabled, a UEFI boot option is created for the 1 to 4) device. PXE Device n Enables you to control the configuration of the PXE device.
  • Page 50 Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports. Related Links Integrated Devices details System BIOS Viewing Integrated Devices Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: Turn on, or restart your system.
  • Page 51 Option Description Current State of Displays the current state of the embedded video controller. The Current State of Embedded Video Embedded Video Controller option is a read-only field. If the Embedded Video Controller Controller is the only display capability in the system (that is, no add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is set to Disabled.
  • Page 52 Option Description Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. Communication BIOS console redirection can also be enabled and the port address can be specified. This option is set to Auto by default. Serial Port Enables you to set the port address for serial devices.
  • Page 53 Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
  • Page 54 Option Description Memory Refresh Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default. Rate Uncore Frequency Enables you to select the Processor Uncore Frequency option. Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime.
  • Page 55 Viewing System Security To view the System Security screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 56 Option Description NMI Button Enables or disables the NMI button on the front of the system. This option is set to Disabled by default. AC Power Sets how the system behaves after AC power is restored to the system. This option Recovery is set to Last by default.
  • Page 57 Reenter the system password, and click OK. In the Setup Password field, type your setup password and press Enter or Tab. A message prompts you to reenter the setup password. Reenter the setup password, and click OK. Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes.
  • Page 58 Operating with a setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options. If you do not type the correct password in three attempts, the system displays the following message: Password Invalid.

  • Page 59: Idrac Settings Utility

    NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Related Links...

  • Page 60: Device Settings

    The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller. For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/...

  • Page 61: Viewing Boot Manager

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.

  • Page 62: Pxe Boot

    • BIOS Update File Explorer • Reboot System Related Links Boot Manager PXE boot The Preboot Execution Environment (PXE) is an industry standard client or interface that allows networked computers that are not yet loaded with an operating system to be configured and booted remotely by an administrator.

  • Page 63: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 64: After Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 65: Installing The System Cover

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 66: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 67: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 68: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 69: Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 70: Installing A 3.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 71: Installing A 2.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 72: Removing A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 73: Installing A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 74: Installing A Hard Drive Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 75 CAUTION: This removal and installation procedure is only for 2.5-inch SSD. Installing a 2.5-inch hard disk drive into the adapter can cause performance issue. Follow the safety guidelines listed in the Safety instructions section. Steps Place the 2.5-inch SSD into the 2.5-inch adapter bracket. Secure the 2.5-inch SSD to the 2.5-inch adapter bracket with M3 screws.
  • Page 76 Figure 26. Removing and installing an adapter assembly from the hard drive carrier adapter assembly screw (3) hard drive carrier NOTE: Do not install screws in the screw holes on the side of SSD, which are occupied by the light pipe. Figure 27.

  • Page 77: Ssd And Ssd Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 78 Figure 29. Removing the MicroSATA cable MicroSATA cable Remove the screw that secures the SSD holder to the battery backup unit (BBU) bracket. Remove the SSD holder from the BBU bracket. Figure 30. Removing the SSD Holder system-board assembly screw SSD holder BBU Bracket Related Links...

  • Page 79: Installing The Ssd And Ssd Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 80 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 81: Cable Routings For Ssd And Dc To Dc Board And Lsi 2008

    DC to DC board Reconnect all the cables. Next steps Install the system board. Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Cable routings for SSD and DC to DC board and LSI 2008 Table 24.

  • Page 82: Satadom

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 83: Installing The Satadom

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 84: Cable Routing For Satadom And Lsi 2008

    Cable routing for SATADOM and LSI 2008 Figure 35. Cable Routing for SATADOM and LSI 2008 Table 26. Cable Routing for SATADOM and LSI 2008 Item Cable From (LSI 2008 SAS Mezzanine To (System Board) Card) Mini-SAS connector 4-7 (J4) Mini-SAS cable SAS/SATA connectors 4&5 On LSI 2008 SAS Mezzanine Card...

  • Page 85: Removing A Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 86: Installing A Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 87: Installing The System Board Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 88: System Board Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 89: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 90: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 91: Heat Sinks

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 92: Installing The Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 93: Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 94: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 95: Expansion Card Assembly And Expansion Card

    Steps Align the processor with the socket keys on the CPU socket. CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the CPU socket. With the release lever on the processor socket in the open position, align the processor with the socket keys and set the processor lightly in the socket.

  • Page 96: Removing The Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 97: Installing The Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 98: Pci-E Slot Priority

    Installing the system board assembly PCI-E slot priority There is no slot priority for PowerEdge C6320 as the C6320 system board has only one PCI-E Gen 3 x8 mezzanine card slot. For the system with 1U C6320 system board assembly, only one PCI-E card can be installed in the PCI-E Gen3 x16 slot 1.

  • Page 99: Installing The Perc Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 100: Optional Riser Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 101: Installing The Riser Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 102: Optional Mezzanine Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 103: Installing The Optional Lsi 2008 Sas Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 104: Cable Routing For Lsi 2008 Sas Mezzanine Card

    Cable routing for LSI 2008 SAS mezzanine card Connect the mini-SAS/SGPIO cable to the LSI 2008 SAS Mezzanine card, and connect the other end of the cable to the corresponding connectors on the system board. Connect the mini-SAS cable to the LSI 2008 SAS Mezzanine card, and connect the other end of the cable to the corresponding connector on the system board.

  • Page 105: Removing The 1Gbe Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 106 Figure 50. Removing and installing the expansion card bracket screw (3) expansion card bracket system board assembly Remove the screws that secure the 1GbE mezzanine card assembly. Lift the 1GbE mezzanine card assembly away from the card bridge board on the system board. Figure 51.

  • Page 107: Installing The 1Gbe Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 108: Removing The 10Gbe Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 109 Figure 53. Removing and installing the expansion card bracket screw (3) expansion card bracket system board assembly Remove the screws that secure the 10GbE mezzanine card assembly. Lift the 10GbE mezzanine card assembly away from the card bridge board on the system board. Figure 54.

  • Page 110: Installing The 10Gbe Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 111: Mezzanine Card Bridge Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 112: Installing The Mezzanine Card Bridge Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 113: System Memory

    Related Links Safety instructions Installing the optional LSI 2008 SAS mezzanine card Installing the 1GbE mezzanine card Installing the 10GbE mezzanine card Installing a system board Installing the system board assembly System memory System memory holds the instructions that the processor executes. Each system board has sixteen DDR4 memory module sockets for the installation of up to sixteen registered DDR4-2400 MHz (2400 MHz at 2 memory modules per channel) memory modules to support processor 1 and processor 2.
  • Page 114 Table 29. Memory module configurations for single processor Processor 1 Memory modules √ ‒ ‒ ‒ ‒ ‒ ‒ ‒ √ ‒ √ ‒ ‒ ‒ ‒ ‒ √ ‒ √ ‒ √ ‒ ‒ ‒ √ ‒ √ ‒ √...

  • Page 115: Removing The Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 116: Installing The Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 117: System Battery

    Figure 59. Installing a memory module memory module alignment key memory module socket ejector (2) Next steps Install the cooling shroud. Install the system board assembly. Press F2 to enter System Setup, and check the System Memory setting. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory modules are firmly seated in the sockets.
  • Page 118 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 119: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 120: Installing A System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 121 Install the cooling shroud. Follow the procedure listed in the After working inside your system section. 10. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at Dell.com/esmmanuals. 11. Ensure that you: Use the Easy Restore feature to restore the Service Tag.

  • Page 122: Cable Routing For Onboard Sata Cables (1U Node)

    NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed. Click Ok. Restoring the Service Tag by using the Easy Restore feature The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration data after replacing the system board.

  • Page 123: Trusted Platform Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 124: Initializing The Tpm For Bitlocker Users

    NOTE: To locate the TPM connector on the system board, see the System board connectors section. Align the edge connectors on the TPM with the slot on the TPM connector. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.

  • Page 125: Power Distribution Boards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 126 Figure 66. Removing and installing the power cables screw (4) power cables (4) Remove the screws that secure the PDB 1 to the system. Lift the PDB 1 away from the system. Figure 67. Removing and installing the PDB 1 PDB 1 screw (8) Lift the PDB connector from the system.

  • Page 127: Removing The Power Distribution Board 2

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 128: Installing The Power Distribution Board 2

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 129: Installing The Power Distribution Board 1

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 130: Cable Routing For The Power Distribution Boards

    Cable routing for the power distribution boards Figure 70. Cable routing−power distribution board 1 (top view) Table 33. Cable routing−power distribution board 1 (top view) Item Cable From (power distribution boards) Hard-drive backplane Hard-drive backplane Backplane power cable power connector (J84) Hard-drive backplane Hard-drive backplane Backplane...
  • Page 131 Figure 71. Cable routing−power distribution board 2 (bottom) Table 34. Cable routing−power distribution board 2 (bottom) Item Cable From (power distribution board 2) Ground power cables Power distribution board Midplanes 12V power cables Power distribution board Midplanes...

  • Page 132: Midplanes

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 133 Figure 73. Removing and installing the power cable cover screw power cable cover Remove the screws that secure the power cables to the upper midplane. Figure 74. Removing and installing the power cables power cables (4) screw (4) Remove the screws that secure the upper midplane to the midplane holder. Lift the upper midplane out.
  • Page 134 Figure 75. Removing and installing the upper midplane screw (8) upper midplane Remove the screws that secure the midplane holder support to the chassis. 10. Lift the midplane holder support out of the chassis. Figure 76. Removing and installing the midplane holder support screw (3) midplane holder support 11.
  • Page 135 Figure 77. Removing and installing the midplane holder screw (6) midplane holder 13. Disconnect all the cables from the lower midplane. Note the routing of the cable on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.

  • Page 136: Installing The Midplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 137: Cable Routing-Midplane To The Hard Drive Backplane

    Related Links Safety instructions Installing a cooling fan Installing the system board assembly Installing the system cover After working inside your system Cable routing–midplane to the hard drive backplane Figure 79. Cable routing−top midplane to backplane for 12 x3.5-inch hard drive configuration Table 35.
  • Page 138 Figure 80. Cable routing−bottom midplane to backplane for 12 x3.5-inch hard drive configurations Table 36. Cable routing−bottom midplane to backplane for 12 x3.5-inch hard drive configurations Item Cable From (bottom To (backplane) midplane) Hard drive backplane mini-SAS connector for SATA2 hard drive cable system board 2 (hard connectors 1, 2 and 3...
  • Page 139 Figure 81. Cable routing−top midplane to backplane for 24 x2.5-inch hard drive configuration Table 37. Cable routing−top midplane to backplane for 24 x2.5-inch hard drive configuration Item Cable From (top midplane) To (backplane) Hard drive backplane Mini-SAS connector for SATA2 hard drive cable system board 1 (hard connectors 1 to 4 for...
  • Page 140 Figure 82. Cable routing−bottom midplane to backplane for 24 x2.5-inch hard drive configuration Table 38. Cable routing−bottom midplane to backplane for 24 x2.5-inch hard drive configuration Item Cable From (bottom To (backplane) midplane) Hard drive backplane Mini-SAS connector for SATA2 hard drive cable system board 2 (hard connectors 1 to 4 for...

  • Page 141: Cable Routing For Middle Plane To 2.5-Inch Hard Drive Backplane For Expander Configuration

    Cable routing for middle plane to 2.5-inch hard drive backplane for expander configuration Figure 83. Cable routing−top middle plane to 2.5-inch hard drive for expander configuration Table 39. Cable routing−top middle plane to 2.5-inch hard drive for expander configuration Item Cable From (top middle plane) To (expander card) Hard drive backplane...

  • Page 142: Hard Drive Backplanes

    Figure 84. Cable routing−bottom middle plane to 2.5-inch hard drive for expander configuration Table 40. Cable routing−bottom middle plane to 2.5-inch hard drive for expander configuration Item Cable From (bottom middle To (expander card) plane) Hard drive backplane Mini-SAS connector for Mini-SAS connector cable system board 2 (J4)
  • Page 143 hard drive connectors 1, 2 and 3 for system hard drive connectors 1, 2 and 3 for system board 2 (from top to bottom) board 3 (from top to bottom) hard drive connectors 1, 2 and 3 for system board 4 (from top to bottom) Figure 86.

  • Page 144: Removing The Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 145 Remove the screws that secure the hard drive cage to the chassis. Figure 89. Removing and installing the backplane hard drive cage screw (2) Remove the screws that secure the control panel to the chassis. Remove the hard drive cage from the chassis. Figure 90.

  • Page 146: Installing The Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 147: 2.5-Inch Hard Drive Expander Configuration

    Next steps Connect the control panel cables to the power distribution board. Install the screws that secure the hard drive cage. Install the hard drives. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Installing the system cover Installing a hard drive into a hard drive carrier After working inside your system...

  • Page 148: Removing The 2.5-Inch Hard Drive Backplane For Expander Configuration

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 149 Figure 95. Back view of the 2.5-inch hard drive backplane for expander configuration backplane power connector for power Expander-card connector 1 supply 1 Expander-card connector 2 backplane power connector for power supply 2 Figure 96. Top view of the expander card power control connector mini-SAS connector (4-7) mini-SAS connector (12-15)
  • Page 150 Figure 97. Removing and installing the 2.5-inch hard drive backplane for expander configuration hard drive cage screw (2) Remove the screws that secure the control panel to the chassis. Remove the hard drive cage from the chassis. Figure 98. Removing and installing the 2.5-inch hard drive cage for expander configuration hard drive cage control panel assembly (2) screw (2)
  • Page 151 Figure 99. Removing and installing the screws that secure the expander card assembly to the hard drive cage hard drive cage screw (6) Remove the expander card assembly from the hard drive cage. Figure 100. Removing and installing the 2.5-inch hard drive expander card assembly from the hard drive cage hard drive cage expander card assembly...

  • Page 152: Installing The 2.5-Inch Hard Drive Backplane For Expander Configuration

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 153: Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 154 Figure 102. Removing and installing a control panel assembly control panel assembly screw (2) Push aside the retention hooks on the control panel assembly. Remove the control panel from the control panel assembly. Figure 103. Removing and installing a control panel control panel assembly control panel retention hooks...

  • Page 155: Installing The Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 156: Installing The Sensor Board For 3.5-Inch Hard Drive System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 157: Cable Routing For Sensor Board And Control Panel For 3.5-Inch Hard Drive System

    NOTE: You must route these cables properly on the chassis to prevent them from being pinched or crimped. Follow the safety guidelines listed in the Safety instructions section. Steps Install the sensor board into the hard drive cage. Install the screw that secures the sensor board to the hard drive cage. Connect the sensor board cable to the sensor board.

  • Page 158: Removing The Sensor Board For 2.5-Inch Hard Drive System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 159: Installing The Sensor Board For 2.5-Inch Hard Drive System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 160: Cable Routing For Sensor Board And Control Panel For 2.5-Inch Hard Drive System

    NOTE: You must route these cables properly on the chassis to prevent them from being pinched or crimped. Follow the safety guidelines listed in the Safety instructions section. Steps Replace the sensor board into the sensor board holder. Replace the sensor board assembly into the hard drive cage. Replace the screw that secures the sensor board to the hard drive cage.
  • Page 161 Figure 107. Cable routing−sensor board and control panel Table 42. Cable routing−sensor board and control panel Item Cable From (power To (sensor board and control distribution board) panels) Sensor board Sensor board power Sensor board connector (J1) cable Front panel Front panel Front panel 2 connector (J16)

  • Page 162: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the system jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
  • Page 163 Item Connector Description CONTROL_PANEL Middle plane connector miniSAS0-3 Mini-SAS HD connector 0-3 HI_PWR_CONN High-power connector SGPIO Serial General Purpose Input/Output (SGPIO) connector DIMM_B8, DIMM_B4, DIMM_B7, DIMM_B3 DIMM sockets for processor 2 DIMM_A8, DIMM_A4, DIMM_A7, DIMM_A3 DIMM sockets for processor 1 J106 Internal USB connector 2 (left) and USB connector 3 (right)

  • Page 164: Lsi 2008 Sas Mezzanine Card Connectors

    LSI 2008 SAS mezzanine card connectors Figure 109. LSI 2008 SAS mezzanine card connectors mezzanine card connectors LSI 2008 mezzanine card mini-SAS connector (port 4-7) mini-SAS connector (port 0-3)

  • Page 165: Powerville Dual Port 1Gbe

    Powerville dual port 1GbE Figure 110. Powerville dual port 1GbE connectors Powerville dual port 1GbE card mezzanine card connector NIC 1 connector NIC 2 connector...

  • Page 166: Twinville Dual Port 10Gbe

    Twinville dual port 10GbE Figure 111. Twinville dual port 10GbE connectors Twinville dual port 10GbE card mezzanine card connector NIC 1 connector NIC 2 connector Power distribution board 1 connectors Figure 112. Power distribution board 1 connectors control panel connector for system board 1 system fan connector and 2 hard drive backplane power connector 1...

  • Page 167: Power Distribution Board 2 Connectors

    one 10pin control connector two 17pin control connector for system board 2 and 4 one 8pin control connector to hard drive two 17pin control connector for system board backplane 1 and 3 control panel connector for system board 3 and 4 Power distribution board 2 connectors Figure 113.

  • Page 168: Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 169 Table 45. Jumpers installed on backplane Jumper Function SW1 (pin1-2) Reserved Disable Enable SW2 (pin3-4) Reserved Disable Enable SW3 (pin5-6) SGPIO I C Select Disable Enable SW4 (pin7-8) MFG Test Disable Enable NOTE: By default, the jumpers on the backplane are disabled.

  • Page 170: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 171: Troubleshooting External Connections

    For all other startup issues, note the system messages that appear on the screen. Troubleshooting external connections Before troubleshooting any external devices, ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices. Troubleshooting the video subsystem Prerequisites NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User...

  • Page 172: Troubleshooting A Serial I/O Device

    If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the Integrated Devices screen. If your keyboard is not functioning, use remote access to enable or disable the USB options. 10. Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system. 11.

  • Page 173: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 174: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 175: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 176: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 177: Troubleshooting Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 178: Troubleshooting A Hard Drive

    If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps: a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.

  • Page 179: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 180: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 181: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 182: Getting Help

    Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer-service issues: Go to Dell.com/support.

  • Page 183: Quick Resource Locator For C6320

    Steps Go to Dell.com/QRL and navigate to your specific product or Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell PowerEdge system or in the Quick Resource Locator section. Quick Resource Locator for C6320...

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