Answer Records can be located by using the Search Support box on the main
web
page. To maximize your search results, use proper keywords such as
•
Product name
•
Tool message(s)
•
Summary of the issue encountered
A filter search is available after results are returned to further target the results.
Master Answer Record for the SMPTE 2022-5/6 RX Core
AR 54534.
Contacting Technical Support
Xilinx provides technical support at
when used as described in the product documentation. Xilinx cannot guarantee timing,
functionality, or support of product if implemented in devices that are not defined in the
documentation, if customized beyond that allowed in the product documentation, or if
changes are made to any section of the design labeled DO NOT MODIFY.
To contact Xilinx Technical Support:
1. Navigate to www.xilinx.com/support.
2. Open a WebCase by selecting the
When opening a WebCase, include:
•
Target FPGA including package and speed grade.
•
All applicable Xilinx Design Tools and simulator software versions.
•
Additional files based on the specific issue might also be required. See the relevant
sections in this debug guide for guidelines about which files to include with the
WebCase.
Access to WebCase is not available in all cases. Please login to the WebCase tool to see your
Note:
specific support options.
Vivado Lab Tools
Vivado® lab tools inserts logic analyzer and virtual I/O cores directly into your design.
Vivado lab tools allows you to set trigger conditions to capture application and integrated
block port signals in hardware. Captured signals can then be analyzed. This feature
represents the functionality in the Vivado IDE that is used for logic debugging and
validation of a design running in Xilinx FPGA devices in hardware.
LogiCORE IP SMPTE 2022-5/6 RX v4.0
PG033 October 1, 2014
www.xilinx.com/support
WebCase
link located under Additional Resources.
www.xilinx.com
Appendix C: Debugging
Xilinx support
for this LogiCORE™ IP product
Send Feedback
53
Need help?
Do you have a question about the SMPTE 2022-5/6 and is the answer not in the manual?
Questions and answers