Cisco D9824 Installation And Configuration Manual page 334

Chapter 6 Service and Maintenance
Alarm Message
Type
Signal Quality Set
Signal Quality Clear
Signal Quality Clear
Transport Set
Processing
Transport Clear
Processing
Version Set
Mismatch
DL:NVS Flash Set
Failure
312
Message Cause/Remedy
Poor Quality RF Cause: RF Signal
quality is poor due
Signal
to interference or
signal level issues.
Remedy: Check
RF settings, re-aim
dish, and add
signal amplifier.
Signal Quality –
Fault Cleared
Audio Unmuted –
PTI lockup Cause: Possible
software issue.
Remedy: Clear
alarms, reset unit,
and notify Cisco
Services if the
problem persists.
PTI running –
Version Mismatch Cause: The
between App5514 version
does not match
5514/7109
App7109 version.
Remedy:
Download code
with identical
App5514 and
App7109 versions.
APP5514 Flash Cause: Possible
hardware or
Write Failed
software issue.
Remedy: Clear
alarms, reset unit,
and notify Cisco
Services if the
problem persists.
Description Severity
Signal is locked Minor
but BER is
beyond muting
threshold.
– Minor
– Minor
Programmable Minor
transport input
module
stopped
processing any
data packet.
– Minor
Version Major
mismatch
between code
running 5514
and 7109
processors.
Failed to read Major
or write flash
memory
ID
26000
26000
26000
27000
27000
27400
27600