Configuring Supportassist Server; Viewing Supportassist Configuration - Dell C9000 Series Networking Configuration Manual

Configuring SupportAssist Server

SupportAssist Server mode allows you to configure server name and the means of reaching the server. By
default, a SupportAssist server URL has been configured on the device. Configuring a URL to reach the
SupportAssist remote server should be done only under the direction of Dell SupportChange.
To configure SupportAssist server, use the following commands.
1 Configure the name of the remote SupportAssist Server and move to SupportAssist Server mode.
SUPPORTASSIST mode
[no] server server-name
Dell(conf-supportassist)#server default
Dell(conf-supportassist-serv-default)#
2 Configure a proxy for reaching the SupportAssist remote server.
SUPPORTASSIST SERVER mode
[no] proxy-ip-address {ipv4-address | ipv6-address}port port-number [ username
userid password [encryption-type] password ]
Dell(conf-supportassist-serv-default)#proxy-ip-address 10.0.0.1 port 90
username test password 0 test1
Dell(conf-supportassist-serv-default)#
3 Enable communication with the SupportAssist server.
SUPPORTASSIST SERVER mode
[no] enable
Dell(conf-supportassist-serv-default)#enable
Dell(conf-supportassist-serv-default)#
4 Configure the URL to reach the SupportAssist remote server.
SUPPORTASSIST SERVER mode
[no] url uniform-resource-locator
Dell(conf-supportassist-serv-default)#url https://192.168.1.1/index.htm
Dell(conf-supportassist-serv-default)#

Viewing SupportAssist Configuration

To view the SupportAssist configurations, use the following commands.
1 Display information on SupportAssist feature status including any activities, status of communication,
last time communication sent, and so on.
EXEC Privilege mode
SupportAssist 1099