Logical Drive And Os Problems - NexStor 4900F Series User Manual

Chapter 5 - Troubleshooting

Logical Drive and OS Problems

124
Logical Drive and OS Problems
Symptom
Fails to power on. (AC PSU) Faulty power cord.
(DC PSU) Faulty power
cable.
Faulty power supply.
Symptom
Logical Drives are not A design limitation of the
showing up at the OS current implementation of
level disk management Scsiport.sys in Microsoft
after creation. Windows 2000 and
Windows Server 2003.
(Reference Microsoft
Knowledge Base Article
829304.)
Also applies to Red Hat
Linux and SuSE Linux.
(Microsoft Windows A design limitation of the
Only) current implementation of
Scsiport.sys in Microsoft
A logical drive was
Windows 2000 and
created and formatted.
Windows Server 2003.
The logical drive is
(Reference Microsoft
removed and a new
Knowledge Base Article
logical drive created
829304.)
using part or all of the
space from the
previously removed
logical drive. The
logical drive fails to
format.
Reason
(AC PSU) Replace the power cord.
(DC PSU) Replace the power cable.
Identify the failed PSU, see "Replacing
an AC Power Supply" on page 135 or
"Replacing a DC Power Supply" on
page 137.
If the enclosure is not responding,
contact your service provider.
Reason
Access your disk tools and choosing
Rescan Disks.
Wait several minutes. (There is no
indication of the status of the scan, so
give it some time.)
The logical drive will now be
displayed.
Access the disk tools by selecting
Computer Management and choosing
Disk Management.
Locate the "New Volume" that
represents the newly created logical
drive. Right click with your mouse on
the volume and select "Format."
The format most likely will fail. This is
due to header information from the
previous volume.
Click the Action menu and select
Rescan Disks.
Select the "New Volume" again and
right click with your mouse and select
"Format." The format should complete
successfully. And the disk volume
should now be available.
Solution
Solution