How To Obtain Support - abi 7500 Getting Started Manual

Obtaining
Information from
the Software Help
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How to Obtain Support

Applied Biosystems 7500/7500 Fast Real-Time PCR System Getting Started Guide for Relative Standard Curve
and Comparative C Experiments
T
The 7500 Software Help describes how to use each feature of the touchscreen. Open the
Help from within the software by doing one of the following:
• Press F1.
• Click in the toolbar.
• Select Help 7500 Software Help.
To find topics of interest in the Help:
• Review the table of contents.
• Search for a specific topic.
• Search the alphabetized index.
Applied Biosystems welcomes your comments and suggestions for improving its user
documents. You can e-mail your comments to:
techpubs@appliedbiosystems.com
The e-mail address above is only for submitting comments and
IMPORTANT!
suggestions relating to documentation. To order documents, download PDF files, or for
help with a technical question, go to http://www.appliedbiosystems.com, then click the
link for Support. (See "How to Obtain Support" on page xi).
For the latest services and support information for all locations, go to
http://www.appliedbiosystems.com, then click the link for Support.
At the Support page, you can:
• Search through frequently asked questions (FAQs).
• Submit a question directly to Technical Support.
• Order Applied Biosystems user documents, MSDSs, certificates of analysis, and
other related documents.
• Download PDF documents.
• Obtain information about customer training.
• Download software updates and patches.
In addition, the Support page provides access to worldwide telephone and fax numbers
to contact Applied Biosystems Technical Support and Sales facilities.
When directed to do so by this guide, or when you need to schedule
IMPORTANT!
maintenance for your 7500/7500 Fast instrument (such as annual planned maintenance
or temperature verification/calibration), contact the Applied Biosystems Care Center. To
obtain a phone number for or to send an e-mail to the center, go to
http://www.appliedbiosystems.com/support/contact.
Preface
How to Obtain Support
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