Notes And Restrictions; When You Cannot Print - Xerox 4112 System Administration Manual

Troubleshooting

When you cannot print

The machine is processing a
request from a different
computer.
(Only when the machine is
set to the Non-Spool
mode)
The number of connections
to the machine exceeded
the maximum connections
allowed.
You cannot delete documents from the Printer window.
You are trying to delete all print
data displayed in the Printer
window. (Only the system
administrator is allowed to do this
task.)
The print data has a different
owner.

Notes and Restrictions

The following are the notes and restrictions for using SMB:
Configuration on the Machine
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10-2
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Cause
Confirm the machine is processing a
print job. (A write error dialog should be
displayed to indicate that there is no
room for the print queue available.)
Confirm if the machine is processing
simultaneous processing requests (print
requests, status queries, etc.) from
multiple computers. A write error dialog
should be displayed to indicate that no
more remote computers can be
connected.
Cause
Take maximum care with the IP address settings. IP addresses are managed throughout
the system as a whole. The configuration should be performed only after consulting with
your network administrator.
Subnet Mask and Gateway addresses may be necessary depending on the network
environment. Confirm with the network administrator and set up the necessary items.
When the port status is set to Enable, it sometimes automatically switches to Disable if the
machine has insufficient memory. If this happens, either set an unused port to Disable, or
adjust the assigned memory size.
Adjust the receiving buffer SMB (Spool) size according to usage. When the receiving buffer
SMB (Spool) size is smaller than the transmitted data, the machine may not be able to
receive the data.
System Administration Guide
Xerox 4112/4127 Copier/Printer
Check point
Check point
Confirm whether you are trying to
delete the print data from the
Printer menu. (In Windows OS:
Clear Print Jobs menu.)
Confirm if the name displayed as
the Owner for the selected print
data and the login name for the
user to Windows are the same.
Remedy
Wait until the machine
finishes processing the print
job, or change the machine
setting to Spool mode.
Wait for a while and retry
printing.
Remedy
Select the print data to be
deleted, and delete from the
Document menu in the Printer
window. (Cancel Printing
menu.)
Login to Windows using the
name of the document owner
and delete the print data.