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Dell E525w User Manual

Color multifunction printer
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Table of Contents
Dell Color Multifunction Printer | E525w
User's Guide
Regulatory Model: Dell E525w

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Table of Contents

Troubleshooting

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  Summary of Contents for Dell E525w

  • Page 1 Dell Color Multifunction Printer | E525w User's Guide Regulatory Model: Dell E525w...
  • Page 3: Table Of Contents

    A Notes, Cautions, and Warnings ..... . 17 Dell™ Color Multifunction Printer | E525w User's Guide ..........
  • Page 4 Wireless Connection ....... Reconfiguring the Wireless Setting ......Connecting the Telephone Line .
  • Page 5: Installing Printer Drivers On Computers Running Macintosh

    Enabling Shared Printing From the Computer ....Checking the Shared Printer ......10 Installing Printer Drivers on Computers Running Macintosh .
  • Page 6 ........Setting Up the Dell Printer Configuration Web Tool .
  • Page 7 14 Understanding the Printer Menus ....Defaults Settings ........Copy Defaults .
  • Page 8 15 Print Media Guidelines ......Paper ........Recommended Paper .
  • Page 9 Canceling From the Operator Panel ..... . ® Canceling a Job From the Computer Running Windows ..Using the Secure Print Feature .
  • Page 10 Lighter/Darker ....... . . Sharpness ........Auto Exposure .
  • Page 11 Changing the Clock Mode ......Setting Sounds ........Speaker Volume .
  • Page 12 ....® Dell Printer Hub (Windows Only) ..... .
  • Page 13 Print Specifications ....... . Copy Specifications ....... . Scanner Specifications .
  • Page 14 Clearing Paper Jams From the Output Tray ....Troubleshooting ......288 27 Troubleshooting .
  • Page 15 B Appendix ........309 Dell Technical Support Policy .
  • Page 16: Before Beginning

    Before Beginning Notes, Cautions, and Warnings ............. 17 1 Dell™ Color Multifunction Printer | E525w User's Guide ..18 2 Finding Information ..............19 3 Product Features................. 20 4 About the Printer ................. 22...
  • Page 17: A Notes, Cautions, And Warnings

    A WARNING indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2015 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Dell DELL...
  • Page 18: Dell™ Color Multifunction Printer | E525W User's Guide

    Dell™ Color Multifunction Printer | E525w User's Guide Click the links to the left for information on the features and operation of your Dell Color Multifunction Printer | E525w. For information on other documentation included with your Dell Color Multifunction Printer | E525w, see "Finding Information"...
  • Page 19: Finding Information

    • Customer Care — Contact information, order status, warranty, and repair information • Downloads — Drivers • Manuals — Printer documentation and product specifications Go to www.dell.com/support. Select your region and fill in the requested details to access help tools and information. Finding Information...
  • Page 20: Product Features

    Product Features Scanning to USB Memory (Scan to USB Memory) Printing Multiple Pages on a Single Sheet of Paper (Multiple-Up) Scan to USB Memory feature allows you to save the scanned Multiple-Up feature allows you to print multiple pages on a documents directly to the USB memory that is connected to single sheet of paper.
  • Page 21 Using your computer or mobile device, you Dell Printer Hub is the program that monitors and informs you can search file across multiple of the printer’s status and allows you to customize the printer cloud services simultaneously to settings.
  • Page 22: About The Printer

    About the Printer Front View Operator Panel Automatic Document Feeder (ADF) Document Feeder Tray Document Output Tray Toner Access Cover Print Head Cleaning Rod Power Switch Standard 150 Sheet Tray Front USB Port About the Printer...
  • Page 23: Rear View

    Rear View ADF Cover Ethernet Port USB Port Wall Jack Connector Phone Connector Power Connector Rear Cover Transfer Roller Paper Chute Paper Feed Roller Transfer Belt Levers Security Slot About the Printer...
  • Page 24: Space Requirements

    Space Requirements Place the printer at a location that has adequate space to access the printer tray and covers. 100 mm/3.94 inches 611 mm/24.05 inches 132 mm/5.20 inches 262.5 mm/10.33 inches 410 mm/16.14 inches 398 mm/15.67 inches 338 mm/13.30 inches 670 mm/26.38 inches About the Printer...
  • Page 25: Automatic Document Feeder (Adf)

    Automatic Document Feeder (ADF) ADF Cover Document Guides Document Glass Document Feeder Tray Operator Panel For more information on the operator panel, see "Operator Panel" on page 70. About the Printer...
  • Page 26: Securing The Printer

    Ordering Supplies You can order consumables from Dell online when using a networked printer. Enter the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the Order Supplies at: to order toner for your printer.
  • Page 27: Printer Setup

    Printer Setup 5 Connecting Your Printer ............. 28 6 Setting Up Your Printer............... 38 7 Setting the IP Address ............... 43 8 Loading Paper................46 ® 9 Installing Printer Drivers on Computers Running Windows ......................49 10 Installing Printer Drivers on Computers Running Macintosh ......................
  • Page 28: Connecting Your Printer

    Connecting Your Printer Your Dell™ Color Multifunction Printer | E525w interconnection cable must meet the following requirements: Connection type Connection specifications Wireless IEEE 802.11b/g/n USB 2.0 compatible Ethernet 10 Base-T/100 Base-TX compatible Wall jack connector RJ11 Phone connector RJ11 Ethernet Port...
  • Page 29: Connecting Printer To Computer Or Network

    Connecting Printer to Computer or Network USB Connection To connect the printer to a computer: 1 Ensure that the printer, computer, and any other connected devices are turned off and unplugged from the power source/outlet. 2 Connect the smaller USB connector into the USB port at the back of the printer. USB port 3 Connect the other end of the cable into a USB port of your computer.
  • Page 30: Wireless Connection

    NOTE: Connect the Ethernet cable only when you need to setup a wired connection. Wireless Connection Following are the specifications for a wireless setup: Item Specification Connectivity Wireless Connectivity standard IEEE 802.11b/g/n compliant Bandwidth 2.4 GHz Data transfer rate IEEE 802.11b mode: 11, 5.5, 2, 1 Mbps IEEE 802.11g mode: 54, 48, 36, 24, 18, 12, 9, 6 Mbps IEEE 802.11n mode: 65 Mbps Security...
  • Page 31 WPS-PBC (Wi-Fi | WPS Button) You can start WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) by pressing the (Wi-Fi | WPS) button. NOTE: WPS-PBC is available only when the wireless LAN access point (Registrar) or router supports WPS-PBC. NOTE: Before starting WPS-PBC with the (Wi-Fi | WPS) button, confirm the position of the WPS button (button name may vary) on the wireless LAN access point (Registrar) or router.
  • Page 32 WPS-PIN The PIN code of WPS-PIN can only be configured from the operator panel. NOTE: WPS-PIN is available only when the wireless LAN access point (Registrar) or router supports WPS-PIN. NOTE: A password is required to enter when is set to .
  • Page 33 Manual SSID Setup NOTE: A password is required to enter when is set to . In this case, enter the Admin Menu Panel Lock Set Enable password you specified, and press the (Set) button. 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the (Set) button.
  • Page 34: Reconfiguring The Wireless Setting

    For details about how to check the IP address of the printer, see "Verifying the IP Address" on page 45. 2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser.
  • Page 35: Connecting The Telephone Line

    Connecting the Telephone Line NOTE: Do not connect your printer directly to a Digital Subscriber Line (DSL). This may damage the printer. To use a DSL, you will need to use an appropriate DSL filter. Contact your service provider for the DSL filter. 1 Plug one end of a telephone line cord to the wall jack connector and the other end to an active wall jack.
  • Page 36: Turning On The Printer

    If the phone communication is serial in your country (such as Germany, Sweden, Denmark, Austria, Belgium, Italy, France and Switzerland), and you are supplied with a yellow terminator, insert the yellow terminator into the phone connector ( Yellow terminator Phone connector Turning on the Printer WARNING: Do not use extension cords or power strips.
  • Page 37 3 Turn on the printer. NOTE: When you turn on the printer for the first time, follow the on-screen instructions on the operator panel to configure the initial settings. For details, see "Configuring Initial Settings on the Operator Panel" on page 38. Connecting Your Printer...
  • Page 38: Setting Up Your Printer

    Setting Up Your Printer Configuring Initial Settings on the Operator Panel You need to set the language, country, time zone, date and time when you turn on printer for the first time. NOTE: When you turn on the printer for the first time, the setup wizard appears on the LCD panel. If you do not proceed with the setup within 3 minutes, the status of the printer changes to .
  • Page 39 Geographic Region Time Zone Americas (UTC -10:00) Adak (UTC -09:00) Alaska (UTC -08:00) Pacific Time (US & Canada) (UTC -08:00) Tijuana (UTC -07:00) Arizona, Dawson Creek, Sonora (UTC -07:00) Chihuahua, Mazatlan (UTC -07:00) Mountain Time (US & Canada) (UTC -06:00) Cancun, Mexico City, Monterrey (UTC -06:00) Central America (UTC -06:00) Central Time (US &...
  • Page 40 Geographic Region Time Zone Asia (UTC +02:00) Amman (UTC +02:00) Beirut (UTC +02:00) Damascus (UTC +02:00) Jerusalem (UTC +02:00) Nicosia (UTC +02:00) Palestine (UTC +03:00) Aden, Baghdad, Qatar, Riyadh (UTC +03:30) Tehran (UTC +04:00) Baku (UTC +04:00) Dubai, Muscat, Tbilisi (UTC +04:00) Yerevan (UTC +04:30) Kabul (UTC +05:00) Aqtau, Aqtobe, Ashgabat, Samarkand...
  • Page 41 Geographic Region Time Zone Australia (UTC +08:00) Perth (UTC +08:45) Eucla (UTC +09:30) Adelaide (UTC +09:30) Darwin (UTC +10:00) Brisbane, Lindeman (UTC +10:00) Hobart, Melbourne, Sydney (UTC +10:30) Lord Howe Island Europe (UTC) Dublin, Edinburgh, Lisbon, London (UTC +01:00) Amsterdam, Berlin, Rome, Stockholm, Vienna (UTC +01:00) Belgrade, Bratislava, Budapest, Prague (UTC +01:00) Brussels, Copenhagen, Madrid, Paris (UTC +01:00) Sarajevo, Skopje, Warsaw, Zagreb...
  • Page 42: Printer Setup Using The Software And Documentation Disc

    Printer Setup Using the Software and Documentation Disc Software and Documentation disc into your computer to start Dell Printer Easy Install. 1 Insert the 2 Double-click the Dell Color MFP E525w Installer icon, and follow the on-screen instructions to connect the computer and the printer. NOTE: If the Software and Documentation disc does not automatically launch, try the following steps.
  • Page 43: Setting The Ip Address

    When you assign an IP address manually in the IPv6 mode, use the Dell™ Printer Configuration Web Tool. To open the Dell Printer Configuration Web Tool, use the link local address. To check a link local address, see "Verifying the IP Address" on page 45.
  • Page 44: Tool Box

      Dell Printer Hub opens. 2 Select Dell Color MFP E525w print driver at My Printers. 3 Click on the link Tool Box from list at the left side of the page. NOTE: The Select Printer dialog box opens in this step, when multiple printer drivers are installed on your computer. In this case, click the desired printer name listed in Printer Name.
  • Page 45: Verifying The Ip Address

    Verifying the IP Address You can confirm the IP address of the printer by using the operator panel or printing the system settings. To verify that the address is active on the network, you can use the PING command from your computer. NOTE: A password is required to enter when...
  • Page 46: Loading Paper

    Loading Paper NOTE: To avoid paper jams, do not remove the standard 150 sheet tray while printing. NOTE: Use only laser print media. Do not use ink jet paper in your printer. NOTE: For printing envelopes, see "Loading Print Media" on page 168. 1 Hold the tray with both hands, and remove it from the printer.
  • Page 47 NOTE: When loading legal size or user-specified print media, slide the extendable part of the tray while pinching the lever. 3 Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface. 4 Load the print media into the tray with the recommended print side facing up.
  • Page 48 6 After confirming that the guides are adjusted and secured, close the dust cover and insert the tray into the printer. Inserting back the tray displays the message on the LCD panel prompting you to specify the paper size in the tray. 7 Press the button until the appropriate paper size is highlighted, and then press the (Set) button.
  • Page 49: Identifying Printer Driver Pre-Install Status

    Installing PCL, PS and Fax Printer Drivers 1 Insert the Software and Documentation disc into your computer to start Dell Printer Easy Install. 2 Ensure that the printer is connected to the computer using the USB cable and the printer is turned on.
  • Page 50: Installing Xml Paper Specification (Xps) Printer Driver

    5 Select USB Cable Connection, and then click Next. The Plug and Play installation starts and the required driver and software are automatically installed. 6 Click Finish to exit the wizard when the Ready to Print! screen appears. Installing XML Paper Specification (XPS) Printer Driver ®...
  • Page 51 10 To change the printer name, enter the printer name in the Printer name text box, and then click Next. To use this printer as the default printer, select the Set as the default printer check box, and then click Next. Installation starts.
  • Page 52: Network Connection Setup

    Set as the default printer check box. 14 Click Finish. Network Connection Setup Installing PCL, PS and Fax Printer Drivers Software and Documentation disc into your computer to start Dell Printer Easy Install. 1 Insert the 2 Click Main Menu. 3 Click Connect.
  • Page 53: Installing Xml Paper Specification (Xps) Printer Driver

    Installing XML Paper Specification (XPS) Printer Driver ® NOTE: The XML Paper Specification (XPS) driver is supported on the following operating systems: Windows Vista , Windows ® ® ® ® ® ® Vista 64-bit Edition, Windows 7, Windows 7 64-bit Edition, Windows 8, Windows 8 64-bit Edition, Windows 8.1,...
  • Page 54 8 Click Have Disk to display the Install From Disk dialog box. 9 Click Browse, then select the extracted folder in step 1, and then click OK. 10 Select your printer name and click Next. 11 To change the printer name, enter the printer name in the Printer name text box, and then click Next. To use this printer as the default printer, select the Set as the default printer check box.
  • Page 55: Setting Up For Web Services On Devices (Wsd)

    You can click the Dell supplies link for ordering supplies. NOTE: The Dell Printer Configuration Web Tool is not available when the printer is directly connected to a computer or a print server. To launch the Dell Printer Configuration Web Tool, enter the printer's IP address in your web browser. The printer configuration appears on the screen.
  • Page 56: Web Services On Devices (Wsd) Printer Setup

    ® For Windows Server 2008 R2 1 Click StartAdministrative ToolsServer Manager. 2 Select Add Roles from the Action menu. 3 Select the Print and Document Services check box on the Server Roles window in the Add Roles Wizard, and then click Next.
  • Page 57: Setting Up For Shared Printing

    3 Select Add a network, wireless or Bluetooth printer. 4 In the list of available printers, select the one you want to use, and then click Next. Select the printer whose address is displayed in the form of http://IP address/ws/. NOTE: If no printer is displayed in the list, follow the instructions below to enter the printer's IP address manually to ®...
  • Page 58 4 Click Continue. 5 Select the Share this printer check box, and then enter a name in the Share name text box. 6 Click Additional Drivers and select the operating systems of all network clients using this printer. 7 Click OK. ®...
  • Page 59: Checking The Shared Printer

    Checking the Shared Printer To check that the printer is shared: • Ensure that the printer object in the Printers, Printers and Faxes, or Devices and Printers folder is shared. The share icon is shown under the printer icon. From a network client, browse Network or My Network Places. Find the host name of the server and look for the •...
  • Page 60: Installing Printer Drivers On Computers Running Macintosh

    Installing the Drivers and Software 1 Run the Software and Documentation disc on the Macintosh computer. 2 Double-click the Dell Color MFP E525w Installer icon. 3 Click Continue on the Introduction screen. 4 Click Continue on the License screen, and then click Agree.
  • Page 61: When Using Ip Printing

    When Using IP Printing 1 Turn on the printer. 2 Ensure that your Macintosh computer is connected to the network. If you use wired connection, connect the Ethernet cable between the printer and the network. If you use wireless connection, ensure that wireless connection is configured properly on your Macintosh computer and printer.
  • Page 62: Installing Printer Drivers On Linux Computers (Cups)

    5 Enter the name of the printer in the Name text box in the Add Printer window, and click Continue. You can optionally specify the location and description of the printer for further information. 6 Select Dell from the Make menu, and click Continue. Installing Printer Drivers on Linux Computers (CUPS)
  • Page 63: Setting The Default Queue

    7 Select your printer name from the Model menu, and click Add Printer. The setup is complete. Printing From the Applications When you have finished setting up the queue, you can print jobs from the applications. Start the print job from the application, and specify the queue in the print dialog box.
  • Page 64: Operation On Suse Linux Enterprise Desktop 11

    1 Select Computer More Applications... and select GNOME Terminal on the Application Browser. 2 Enter the following command in the terminal window. (Enter the administrator password) rpm -ivh (Enter the file path)/Dell-Color-MFP- E525w-x.x-x.noarch.rpm The printer driver is installed. Setting Up the Queue To execute printing, you must set up the print queue on your workstation.
  • Page 65: Setting The Default Queue

    Select Dell in the Select the printer manufacturer: drop-down menu. Click OK. The Add New Printer Configuration dialog box appears. Select your printer name from the Assign Driver list. NOTE: You can specify the printer name in Set Name:. Confirm the settings, and click OK.
  • Page 66: Setting The Password For Authority As The Printer Administrator

    3 Repeat the command above for all queues for the same model. 4 Enter the following command in the terminal window. (Enter the administrator password) rpm -e Dell-Color-MFP-E525w The printer driver is uninstalled. Installing Printer Drivers on Linux Computers (CUPS)
  • Page 67: Operation On Ubuntu 12.04 Lts

    You can optionally specify the location and description of the printer for further information. If you want to share the printer, select the Share This Printer check box. 7 Select Dell from the Make menu, and click Continue. 8 Select your printer name from the Model menu, and click Add Printer.
  • Page 68: Setting The Default Queue

    (Enter the administrator password) 3 Repeat the command above for all queues for the same model. 4 Enter the following command in the terminal window. sudo dpkg –e Dell-Color-MFP-E525w (Enter the administrator password) The printer driver is uninstalled. Installing Printer Drivers on Linux Computers (CUPS)
  • Page 69: Using Your Printer

    Using Your Printer 12 Operator Panel ................70 13 Dell™ Printer Configuration Web Tool........75 14 Understanding the Printer Menus.......... 117 15 Print Media Guidelines............. 162 16 Loading Print Media ..............168...
  • Page 70: Operator Panel

    Operator Panel Using the Operator Panel Buttons 1 One Touch Dial button • Calls up the stored fax number registered in the Phone Book. The first four fax numbers in the Phone Book are assigned to the buttons in row order, starting from the top corner. (Copy) button •...
  • Page 71 12 B&W / Color LED • Lights up to indicate which color mode is selected. (Color Mode) button • Switches between color mode and black and white mode. (Start) button • Starts the job. (ID Copy) button • Shortcuts to the ID Card Copy screen. (Phone Book) button •...
  • Page 72: Status Of Wi-Fi | Wps Button Backlight

    Status of Wi-Fi | WPS Button Backlight This section describes when the backlight of the (Wi-Fi | WPS) button lights up or blinks. For more information, see "Wireless Problems" on page 306. Wi-Fi | WPS button backlight Printer status Wi-Fi settings Connecting to the network via Ethernet cable.
  • Page 73: Using The Numeric Keypad To Enter Characters

    Using the Numeric Keypad to Enter Characters As you perform various tasks, you may need to enter names and numbers. For example, when you set up your printer, you enter your name or your company name and telephone number. When you store speed dial or group dial numbers, you may also need to enter the corresponding names.
  • Page 74: Printing A Panel Settings Page

    (Set) button. Tool Box 1 Click Start  All Programs  Dell Printers Dell Printer Hub. Dell Printer Hub opens. 2 Select Dell Color MFP E525w print driver at My Printers.
  • Page 75: Setting Up The Dell Printer Configuration Web Tool

    This web tool is available only when the printer is connected to a network. One of the features of the Dell Printer Configuration Web Tool is the E-mail Alert setup, which sends an e-mail to you or the key operator when the printer needs supplies or intervention.
  • Page 76: Starting The Dell Printer Configuration Web Tool

    Setting Up From Operator Panel You can launch the Dell Printer Configuration Web Tool only when EWS is set to Enable (the factory default) on the operator panel. Check the operator panel setting if you cannot launch the Dell Printer Configuration Web Tool.
  • Page 77: Overview Of The Menu Items

    Set E-mail Alert also when using the Scan to E-mail feature. Set Password Use this menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings you selected.
  • Page 78: Page Display Format

    The layout of the page is divided into three sections. Top Frame The top frame is located on the top of all pages. When the Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the top frame on every page.
  • Page 79: Left Frame

    Links to the Security menu. 11 Online Help Links to the Dell Support website. 12 Order Supplies at: Links to the Dell web page. 13 Contact Dell Support at: Links to the Dell support page web address. Dell™ Printer Configuration Web Tool...
  • Page 80: Right Frame

    Receives the current printer configuration and updates the latest information in the right frame. Apply New Settings button Submits new settings made on the Dell Printer Configuration Web Tool to the printer. The new settings replace the old settings of the printer. Restore Settings button Restores the old settings.
  • Page 81: Changing The Settings Of The Menu Items

    Changing the Settings of the Menu Items Some menus allow you to change the printer settings through the Dell Printer Configuration Web Tool. When you access these menus, the authentication window appears on the screen. Enter a user name and password of the administrator by following the prompts displayed in the dialog box.
  • Page 82 "E-mail Group (Delete)" "E-mail Default Setup" "Server Address" "Server Address - Top Page" "Server Address (Confirm/Change, Create)" "Server Address (Delete)" "Tray Settings" *1 This item is available only when the printer is connected with a wireless network. Dell™ Printer Configuration Web Tool...
  • Page 83: Printer Status

    Displays the percentage of toner remaining in each toner cartridge. Call or When a cartridge is empty, a message appears. The text Magenta Cartridge Level Order is linked to the Dell Printer Supplies website. Yellow Cartridge Level Black Cartridge Level Paper Trays Status...
  • Page 84: Printer Jobs

    Displays the total number of pages used by the print job. No. of Sheets Displays the total number of sheets used by the print job. Host I/F Displays the status of the host interface. Job Submitted Time Displays the date when the job was submitted. Dell™ Printer Configuration Web Tool...
  • Page 85: Printer Settings

    Fax on the operator panel to the defaults when no additional settings are made. Panel Select Tone Sets the volume of the tone that is emitted when the operator panel input is correct, or disables the tone. Dell™ Printer Configuration Web Tool...
  • Page 86 *2 Available only in the Dell Printer Configuration Web Tool and the Tool Box. *3 The default varies depending on country-specific factory default.
  • Page 87 To restrict access to Admin Menu and Report / List with a password, and to set or change the password. NOTE: This menu sets a password to lock the operator panel. When you change the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password.
  • Page 88 NOTE: This menu sets a password to lock printing incoming fax. When changing the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password.
  • Page 89 Sets the image compression level. Max E-mail Size Sets the maximum size of e-mail that can be sent, within the range of 50 K bytes to 16384 K bytes. The default is 2048 K bytes. Dell™ Printer Configuration Web Tool...
  • Page 90 Purpose: To enter the password when you print the secure PDF job. Fax Defaults Purpose: To create your own default fax settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Dell™ Printer Configuration Web Tool...
  • Page 91 Sets the volume of the ring tone, which indicates that an incoming call is a telephone call through the internal speaker when Receive Mode is set to Telephone/Fax. Line Type Sets the line type. Tone/Pulse Sets the dialing type. Resend Delay Specifies the interval between transmission attempts. Dell™ Printer Configuration Web Tool...
  • Page 92 Enter the share name (Windows OS) or folder name (Macintosh OS) of the shared folder. You do not need to specify this setting for an FTP server. Subdirectory Path (optional) Leave blank if there is no second or third-level folder. Dell™ Printer Configuration Web Tool...
  • Page 93 Sets the country where the printer is used. Printer Maintenance This tab contains the Paper Density, Adjust Transfer Roller, Adjust Fusing Unit, Auto Registration Adjustment, Color Registration Adjustment, Clean Developer, Adjust Altitude, Reset Defaults, Non-Dell Toner, Clock Settings, and Web Link Customization pages. Paper Density Purpose: To specify the paper density.
  • Page 94 Color registration adjustment need to be made during the initial setup of the printer or when the printer is moved to a different location. NOTE: The Color Registration Adjustment feature can be configured when Auto Registration Adjustment is set to Off. Dell™ Printer Configuration Web Tool...
  • Page 95 Click Start to initialize the fax number entries in the Address Book. Section and Restart Printer Reset Defaults System Click Start to initialize the e-mail and server address entries in the Address Book. Section and Restart Printer Dell™ Printer Configuration Web Tool...
  • Page 96: Print Server Settings

    Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
  • Page 97 The settings in the Port Settings page will be valid only when the printer is rebooted. When you change or configure the settings, click Apply New Settings to apply the new settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Dell™ Printer Configuration Web Tool...
  • Page 98 Specifies whether to enable the E-mail Alert feature. Bonjour (mDNS) Specifies whether to enable the Bonjour (mDNS) feature. SNMP Specifies whether to enable the SNMP. Specifies whether to enable the Dell Printer Configuration Web Tool. Specifies whether to enable the Web Services on Devices (WSD) port. SNTP Sets whether to enable SNTP.
  • Page 99 Transmit Key Specifies the transmit key type from the list. Pass Phrase Specifies the passphrase. Re-enter Pass Phrase Enter the passphrase again to confirm. This item is available only when Infrastructure is selected for Network Type. Dell™ Printer Configuration Web Tool...
  • Page 100 Specifies the IP mode. IPv4 IP Address Mode Selects the IP address mode. Manual IP Address Manually sets the IP address. Manual Subnet Mask Manually sets the subnet mask. Manual Gateway Address Manually sets the gateway address. Dell™ Printer Configuration Web Tool...
  • Page 101 Sets the port number. This must be 80 or between 8000 and 9999. Simultaneous Connections Displays the maximum number of connections received simultaneously by the client. Connection Time-Out Sets the connection time-out period from 1 to 255 seconds. Dell™ Printer Configuration Web Tool...
  • Page 102 Characters entered for community name in the previous settings will not be displayed on the screen. The default Read/Write Community is private. Re-enter Community Name Enters the community name to access (read and write) data again (Read/Write) to confirm it. Dell™ Printer Configuration Web Tool...
  • Page 103 Account Enabled Select the check box to enable the print drivers and remote client Client Account account. Reset to default Password Click to reset the password for the print drivers and remote client account to default. Dell™ Printer Configuration Web Tool...
  • Page 104 Specifies the POP3 account user name. Up to 63 alphanumeric characters can be used. POP User Password Specifies the POP3 account password using up to 31 alphanumeric characters. Re-enter POP User Password Enter the password again to confirm. Dell™ Printer Configuration Web Tool...
  • Page 105 Displays the Google Cloud Print registration state. Register This Device to Click to register the printer to Google Cloud Print. Google Cloud Print Cancel Registration Click to cancel to register the printer to Google Cloud Print. Available only when using IPv4. Dell™ Printer Configuration Web Tool...
  • Page 106 Displays the black toner level. Reset Print Server Purpose: To initialize NVM (non-volatile memory) for the network feature and reboot the printer. You can also initialize the NVM of the printer from Reset Defaults in the Printer Settings menu. Dell™ Printer Configuration Web Tool...
  • Page 107 Set Password Purpose: To set or change the password that is required to access the setup parameters of the printer from the Dell Printer Configuration Web Tool. This page can also be displayed by clicking Set Password in the left frame.
  • Page 108 Sets the attribute type of the given name set for the LDAP server. E-mail Address Sets the attribute type of the e-mail address set for the LDAP server. Fax Phone Sets the attribute type of the fax phone number set for the LDAP server. Dell™ Printer Configuration Web Tool...
  • Page 109 SSL/TLS Server Select the check box to enable the SSL/TLS communication for when client computers access the Communication* printer to view or change its settings through the Dell Printer Configuration Web Tool or to print files through AirPrint. LDAP-SSL/TLS Select the check box to enable the SSL/TLS communication between the printer and an LDAP Communication* server.
  • Page 110 Sets the IP address to connect to. Non IPsec communication Allows communication with a device which does not support IPsec. policy NOTE: If IPsec is enabled with incorrect settings, you must disable it using the IPsec menu on the operator panel. Dell™ Printer Configuration Web Tool...
  • Page 111: Print Volume

    Allows you to view, edit, or create fax group entries. E-mail Group Allows you to view, edit, or create e-mail group entries. E-mail Default Setup Allows you to view, edit, or set the default e-mail subject and message. Dell™ Printer Configuration Web Tool...
  • Page 112 Displays the phone number of the user. E-mail Address Displays the e-mail address of the user. Apply New Settings Click this button to apply the new settings. Back Click this button to return to the top page. Dell™ Printer Configuration Web Tool...
  • Page 113 Displays the selected group ID. Name Displays the name assigned for the group ID. Apply New Settings Click this button to apply the new settings. Back Click this button to return to the top page. Dell™ Printer Configuration Web Tool...
  • Page 114 Displays the selected group ID. Name Displays the name assigned for the group ID. Apply New Settings Click this button to apply the new settings. Back Click this button to return to the top page. Dell™ Printer Configuration Web Tool...
  • Page 115 (FTP: 21, SMB: 139) will be used. Login Name Allows you to view or edit the login name that is required to access the selected protocol, or enter a new login name. Dell™ Printer Configuration Web Tool...
  • Page 116: Tray Settings

    Sets whether to display a popup menu that prompts the user to set the paper size and type when paper is loaded in the standard 150 sheet tray. Apply New Settings Click this button to apply the new settings. Restore Settings Click this button to restore the previous settings. Dell™ Printer Configuration Web Tool...
  • Page 117: Understanding The Printer Menus

    Understanding the Printer Menus When your printer is configured as a network printer available to a number of users, the access to the administrator menu should be limited. This prevents unauthorized users from using the operator panel to inadvertently change the default menu settings that have been set by the administrator.
  • Page 118 Values: mm series 200% A5->A4(141%) A5->B5(122%) 100%* B5->A5(81%) A4->A5(70%) inch series 200% Stmt->Lgl(154%) Stmt->Ltr(129%) 100% Lgl->Ltr (78%) Ldgr->Ltr(64%) NOTE: You can also use the numeric keypad to input the desired zoom ratio from 25% to 400%, or press to enlarge the zoom ratio or press to reduce the zoom ratio in 1% intervals.
  • Page 119 Original Type Purpose: To select the copy image quality. Values: Text Suitable for documents with text. Text & Photo* Suitable for documents with both text and photos/gray tones. Photo Suitable for documents with photos. Lighter/Darker Purpose: To set the default copy density level. Values: Lighter2 Makes the copy lighter than the original.
  • Page 120 Color Balance R Purpose: To specify the default color balance level of red within the range of -2 to +2. Color Balance G Purpose: To specify the default color balance level of green within the range of -2 to +2. Color Balance B Purpose: To specify the default color balance level of blue within the range of -2 to +2.
  • Page 121: Scan Defaults

    Margin Middle Purpose: To specify the value of the middle margin. Values: 0 mm*/0.0 inch* Specify the value in increments of 1 mm/0.1 inch. Available Range: 0-50 mm/0.0-2.0 inch Scan Defaults Use this menu to configure a variety of scanner features. NOTE: Values marked by an asterisk (*) are the factory default menu settings.
  • Page 122 Values: 200 x 200 dpi* 300 x 300 dpi 400 x 400 dpi 600 x 600 dpi Document Size Purpose: To specify the default document size. Values: A4 (210 x 297 mm) A5 (148 x 210 mm) B5 (182 x 257 mm) Letter (8.5 x 11") Folio (8.5 x 13") Legal (8.5 x 14")
  • Page 123 Auto Exposure Purpose: To suppress the background of the original to enhance text on the scanned image. Values: Does not suppress the background. Suppresses the background of the original to enhance text on the scanned image. Margin Top/Bottom Purpose: To specify the value of the top and bottom margins. Values: 2 mm*/0.1 inch* Specify the value in increments of 1 mm/0.1 inch.
  • Page 124: Fax Defaults

    Image Compression Purpose: To specify the image compression level. Values: High Sets the image compression level to High Medium* Sets the image compression level to Medium Sets the image compression level to Max E-mail Size Purpose: To specify the maximum size of e-mail that can be sent, within the range of 50 K bytes to 16384 K bytes. The default is 2048 K bytes.
  • Page 125 Resolution Purpose: To specify the resolution level to be used for fax transmission. Values: Standard* Suitable for documents with normal sized characters. Fine Suitable for documents containing small characters or thin lines or documents printed using a dot-matrix printer. Super Fine Suitable for documents containing extremely fine detail.
  • Page 126: Tray Settings

    Print from USB Defaults Output Color Purpose: To specify whether to print in black and white or print in color. Values: Full Color* Black & White Pages Per Side Purpose: To print two or four pages per sheet. Values: Off* Prints one page per sheet.
  • Page 127 Purpose: To specify the paper loaded in the standard 150 sheet tray. Values: Paper Size A4 (210 x 297 mm) A5 (148 x 210 mm) B5 (182 x 257 mm) Letter (8.5 x 11") Folio (8.5 x 13") Legal (8.5 x 14") Executive (7.25 x 10.5") Envelope #10 (4.1 x 9.5") Monarch Env.
  • Page 128: Report/List

    Report/List Use this menu to print various types of reports and lists. NOTE: A password is required to enter when is set to . In this case, Report / List Panel Lock Set Enable enter the password you specified, and press the (Set) button.
  • Page 129: Admin Menu

    Printing a Report/List Using the Tool Box 1 Click StartAll ProgramsDell PrintersDell Printer Hub. Dell Printer Hub opens. 2 Select Dell Color MFP E525w print driver at My Printers. 3 Click on the link Tool Box from list at the left side of the page. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer.
  • Page 130: Pcl Settings

    Group Dial Purpose: To create a group of fax destinations and register it under a two-digit dial code. Up to 6 group dial codes can be registered. See also: "Setting Group Dial" on page 237. PCL Settings Use this menu to configure the PCL print settings. Paper Size Purpose: To specify the default paper size.
  • Page 131 inch series Letter (8.5 x 11") Folio (8.5 x 13") Legal (8.5 x 14") A4 (210 x 297mm) A5 (148 x 210mm) B5 (182 x 257mm) Executive (7.25 x 10.5") Envelope #10 (4.1x9.5") Monarch Env. (3.9x7.5") Monarch Env. L (7.5x3.9") DL Env.
  • Page 132 Font Purpose: To specify the default font from the fonts list installed in the printer. Values: Courier* AlbertusMd ITCBookmanDb CGTimes AlbertusXb ITCBookmanLtIt CGTimesBd Arial ITCBookmanDbIt CGTimesIt ArialBd NwCentSchlbkRmn CGTimesBdIt ArialIt NwCentSchlbkBd CGOmega ArialBdIt NwCentSchlbkIt CGOmegaBd TimesNew NwCentSchlbkBdIt CGOmegaIt TimesNewBd Times CGOmegaBdIt TimesNewIt TimesBd...
  • Page 133 Symbol Set Purpose: To specify a symbol set for a specified font. Values: ROMAN-8 DESKTOP ISO-21 ROMANEXT MC TEXT ISO-60 ISO-L1 PS TEXT ISO-69 ISO-L2 MS PUB WIN 3.0 ISO-L5 MATH-8 SYMBOL PC-8 PS MATH WINGDINGS PC-8 DN PI FONT DNGBTSMS PC-850 LEGAL...
  • Page 134 The printer sets the amount of space between each line (vertical line spacing) based on the Paper Size and Orientation menu items. Select the correct paper size and orientation before changing Form Line. See also: "Paper Size" on page 130 and "Orientation" on page 131. Quantity Purpose: To specify the number of copies to print.
  • Page 135: Ps Settings

    PS Settings Use this menu to change printer settings that only affect jobs using the PostScript 3 Compatible printer language. PS Error Report Purpose: To specify whether to print the contents of PostScript 3 Compatible errors. The change becomes effective after the printer is turned off and then on again. Values: Prints an error report before it discards the job.
  • Page 136: Pdf Settings

    PDF Settings Use this menu to change printer settings that only affect the PDF jobs. Quantity Purpose: To specify the number of copies to print. Values: The values are in increments of 1. Available Range: 1–999 Print Mode Purpose: To specify the print mode. Values: Normal* For documents with normal sized characters.
  • Page 137: Network

    Output Color Purpose: To specify the color mode to color or black and white. Values: Color* Prints in the color mode. Works well with texts and photos. Black & White Prints in the black and white mode. Works well with texts. Network Use this menu to change the printer settings affecting jobs sent to the printer through the wired or wireless network.
  • Page 138 Wireless Setup Purpose: To configure the wireless network interface. The printer automatically searches available access points. Select one of the access points, and enter a passphrase or WEP key to complete the wireless setup. You can also configure the wireless network manually. Values: Select Access Selects the access point from the list.
  • Page 139 WEP Key Entry Configures the wireless settings with the WEP encryption. For 64-bit keys, enter 10 hexadecimal characters. For 128-bit keys, enter 26 hexadecimal characters. Transmit Key Specifies the transmit key from WEP Key 1 , WEP Key 2, WEP Key 3, and WEP Key 4.
  • Page 140 Connection No Entry Indicates that no device is available. Status HOST xxxxxx Displays the connected device name and current status of the Wi-Fi Direct network. Disconnect Disconnect the device. Reset Passphrase Disconnect the device and reset passphrase. Current Role Client Displays the current group role of the printer Current SSID...
  • Page 141 This item is available only when the Ethernet cable is disconnected and Wi-Fi is set to This item is available only when IP Sec is Enable on the Dell Printer Configuration Web Tool. Protocol Purpose: To enable or disable each protocol. The change takes effect after the printer is turned off and then on.
  • Page 142: Fax Settings

    Values: No. n/Address Sets the IP address for Filter (n is 1-5.) No. n/Mask Sets the address mask for Filter (n is 1-5.) No. n/Mode Reject Rejects an access from the specified IP address. (n is 1-5.) Accept Accepts an access from the specified IP address. Off* Disables the feature for Filter NOTE:...
  • Page 143 Receive Mode Purpose: To select the default fax receiving mode. Values: Telephone Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external telephone, and then pressing the remote receive code. Fax* Automatically receives faxes.
  • Page 144 Ring Tone Volume Purpose: To set the volume of the ring tone, which indicates that an incoming call is a telephone call through the internal speaker when Receive Mode is set to Telephone/Fax. Values: Turns off the volume of the ring tone. Sets the volume of the ring tone.
  • Page 145 Redial Delay Purpose: To specify the interval between redial attempts within the range of 1 to 15 minutes. The default is 1 minute. Junk Fax Setup Purpose: To accept faxes only from the numbers registered in the Phone Book. This feature is useful for blocking any unwanted faxes.
  • Page 146 Fax Cover Page Purpose: To set whether to attach a cover page to faxes. Values: Off* Does not attach a cover page to faxes. Attaches a cover page to faxes. DRPD Pattern Purpose: To provide a separate number for faxing with a distinctive ring pattern. Values: Pattern1-7 DRPD is a service provided by some telephone companies.
  • Page 147 Forward Settings Purpose: To set whether to forward incoming faxes to a specified destination. Values: Off* Does not forward incoming faxes. Forward Only Forwards the incoming faxes to a specified destination. Print and Forward Prints the incoming fax and forwards it to a specified destination. E-mail only Forwards the incoming faxes to a specified e-mail address.
  • Page 148 Purpose: To set whether to enable the Error Correction Mode (ECM). To use the ECM, the remote machines must also support the ECM. Values: Disable the ECM. Enables the ECM. Modem Speed Purpose: To specify the fax modem speed when a fax transmission or reception error occurs. Values: 2.4 Kbps 4.8 Kbps...
  • Page 149: System Settings

    Values: Print Always* Prints a transmission report after every fax transmission. Print On Error Prints a transmission report only when an error occurs. Print Disable Does not print a transmission report after a fax transmission to multiple destinations. Protocol Monitor Purpose: To set whether to print a protocol monitor report, which helps you identify the cause of a communication problem.
  • Page 150 Auto Reset Purpose: To automatically reset the settings on the operator panel to the defaults and return to the standby mode after you do not specify any settings for the specified time. Values: 45sec* 1min 2min 3min 4min Fault Time-Out Purpose: To specify the time taken by the printer before it cancels jobs that stop abnormally.
  • Page 151 Date & Time Purpose: To set the date and time, and regional time zone of the printer. Values: Set Date Specifies the current date. Set Time Specifies the current time. Date Format yy/mm/dd Specifies the date format. mm/dd/yy dd/mm/yy Time Format Specifies the time format.
  • Page 152 Out of Paper Does not emit a tone when the printer runs out of paper. Emits a tone at the specified volume when the printer runs out of paper. Medium* High All Tones Disables all the alert tones. Sets the volume of all the alert tones at once. Medium* High mm / inch...
  • Page 153: Maintenance

    RAM Disk Purpose: To allocate memory to the RAM disk file system for the Secure Print feature. The change takes effect after the printer is turned off and then on. Values: Does not allocate memory to the RAM disk file system. Secure Print job will be aborted and recorded to the job log.
  • Page 154 Service Tag Purpose: To display the service tag of the printer. Express Code Purpose: To display the express service code of the printer. Paper Density Purpose: To specify the paper density. Values: Plain Light Normal* Label Light Normal* Adjust Transfer Roller Purpose: To specify the optimum voltage settings for printing.
  • Page 155 Adjust Fusing Unit Purpose: To specify the optimum temperature settings for printing. To decrease the temperature, set negative values. To increase the temperature, set positive values. The default settings may not give the best output quality on all paper types. When the printed paper has curled, try to decrease the temperature.
  • Page 156 Clean Developer Purpose: To rotate the developer motor and stir the toner in the toner cartridge. Values: Stirs the toner in a new toner cartridge. Does not stir the toner in a new toner cartridge. Toner Refresh Purpose: To use up a toner cartridge when you need to replace it before the end of its life, or to stir the toner in a new toner cartridge.
  • Page 157: Secure Settings

    Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
  • Page 158 Function Enabled Purpose: To specify whether to enable each of the printer services or to require a password to use the services, and to set or change the password. NOTE: You can access to the items under only when is set to Function Enabled Panel Lock Set Enable...
  • Page 159: Scan To E-Mail

    Software Download Purpose: To enable or disable download of firmware updates. Values: Disable Disables firmware updates. Enable Enables firmware updates. Display Network Information Purpose: To show or hide network information in the message field of the top menu screen. Values: Show IPv4 Address* Shows the IPv4 address of the printer.
  • Page 160: Panel Language

    PS Data Format Purpose: To specify the PostScript 3 Compatible communication protocol. You can configure the PS Data Format settings for the wired network. Values: Auto* Sets the PostScript 3 Compatible communications protocol automatically. Standard Sets the PostScript 3 Compatible communications protocol to Standard. Sets the PostScript 3 Compatible communications protocol to BCP.
  • Page 161: Resetting Defaults

    9 Enter the password, and then press the (Set) button. NOTE: The factory-default password is 0000. NOTE: If you ever lose or forget the password which you have set, turn off and then turn on the printer while pressing the (Menu) button to reset the password.
  • Page 162: Print Media Guidelines

    Print Media Guidelines Print media can be paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes selecting print media, caring for print media, and loading the print media in standard 150 sheet tray.
  • Page 163: Selecting Paper

    Selecting Paper Proper paper selection helps prevent jams and ensures trouble-free printing. To help avoid jams or poor print quality: • Always use new, dry, and undamaged paper. • Before loading the paper, identify the recommended print side of the paper. This information is usually indicated on the paper package.
  • Page 164: Loading Letterhead

    Loading Letterhead Load the letterhead in the printer with the print side facing up. Ensure that the title on the letterhead enters the printer first. Selecting Pre-punched Paper Pre-punched paper brands can differ in the number and placement of holes and in manufacturing techniques. However, it may not be possible to print on the paper to depending on the placement of holes on the paper.
  • Page 165: Labels

    • To load envelope in standard 150 sheet tray, the print side must be facing up. • See "Loading Envelopes" on page 171 for instructions on loading an envelope. • Use one envelope size during a print job. • Ensure that the humidity is low because high humidity (more than 60%) and the high printing temperatures may seal the envelopes.
  • Page 166: Storing Print Media

    Storing Print Media For proper print media storage, the following guidelines help avoid media feeding problems and uneven print quality. • For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. •...
  • Page 167: Supported Paper Types

    Supported Paper Types • Plain* • Plain Side 2 • Plain Thick • Plain Thick Side 2 • Recycled • Recycled Side 2 • Label • Covers • Covers Side 2 • Envelope • Coated • Coated Side 2 Values marked by an asterisk (*) are the factory default menu settings. Paper Type Specifications Paper type Weight (g/m...
  • Page 168: Loading Print Media

    Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually indicated on the print media package. NOTE: After loading paper in the standard 150 sheet tray, specify the same paper type and paper size on the operator panel. Capacity Standard 150 sheet tray can hold: •...
  • Page 169 2 Open the dust cover, and adjust the paper guides. NOTE: When loading legal size or user-specified print media, slide the extendable part of the tray while pinching the lever. 3 Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface. 4 Load the print media into the tray with the recommended print side facing up.
  • Page 170 5 Align the width guides and length guide against the edges of the print media. 6 After confirming that the guides are adjusted and secured, close the dust cover and insert the tray into the printer. Inserting back the tray displays the message on the LCD panel prompting you to specify the paper size in the tray. 7 Press the button until the appropriate paper size is highlighted, and then press the (Set) button.
  • Page 171: Loading Envelopes

    Loading Envelopes NOTE: When you print on envelopes, be sure to specify the envelope setting on the printer driver. If not specified, the print image will be rotated 180 degrees. NOTE: If you do not load envelopes in the standard 150 sheet tray right after they have been removed from the packaging, they may bulge.
  • Page 172 To prevent DL and Monarch from being wrinkled, they are recommended to be loaded with the flaps opened. Place the print side facing up, and the flaps come at the bottom when you face towards the printer. When Loading C5 Load envelopes with the flaps opened.
  • Page 173: Loading Letterhead

    NOTE: If envelopes are still not fed correctly, add some bending to the flap of the envelopes as shown in the following illustration. The amount of the bending shall be 5 mm (0.20 inches) or less. NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the printer driver.
  • Page 174: Loading Print Media When Manual Duplex Printing

    Loading Print Media When Manual Duplex Printing NOTE: When printing on curled paper, straighten the paper and then load it in the standard 150 sheet tray. NOTE: You can specify the settings required for manual duplex printing on the printer driver. NOTE: PS printer driver does not support manual duplex printing.
  • Page 175: Using The Output Tray Extension

    Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete. Before printing a document, ensure that the output tray extension is fully extended. NOTE: When you pull out envelopes or small size print media, lift up the scanner unit.
  • Page 176: Printing, Copying, Scanning, And Faxing

    Printing, Copying, Scanning, and Faxing 17 Printing..................177 18 Copying ..................189 19 Scanning..................200 20 Faxing ..................221...
  • Page 177: Tips For Successful Printing

    Printing This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job. Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media" on page 166. Avoiding Paper Jams NOTE: It is recommended that you try a limited sample of any print media you are considering using with the printer before...
  • Page 178: Canceling A Print Job

    Canceling a Print Job There are several methods for canceling a print job. Canceling From the Operator Panel To cancel a job after it has started printing: 1 Press the (Cancel) button. NOTE: Printing is canceled only for the current job. All the following jobs will continue to print. ®...
  • Page 179: Using The Secure Print Feature

    Using the Secure Print Feature You can store print jobs secured with a password in the memory. Users with the password can print them from the operator panel. This feature can be used to print confidential documents. Enter the password from Print data.
  • Page 180: Direct Print Using The Usb Memory (Usb Direct Print)

    7 Press the button until Print is highlighted, and then press the (Set) button. NOTE: When you delete the document in the memory, press the button until is highlighted, and then press Delete (Set) button. NOTE: You can set the number of copies for printing in the print driver. Deleting Stored Jobs A job that has been stored will be deleted after printing.
  • Page 181: Printing With Wi-Fi Direct

    Wi-Fi Direct and Wi-Fi infrastructure mode may not work properly. NOTE: The printer connected with Wi-Fi Direct supports the following protocols; LPD, Port9100, Web Services on Devices (WSD) (print), Bonjour (mDNS), SNMPv1/v2c/v3, Dell Printer Configuration Web Tool. NOTE: Wi-Fi Direct network does not support IPv6.
  • Page 182 NOTE: To setup the wireless network using WPS: Press the button until WPS Method is highlighted, and then press the (Set) button. Select Push Button Configuration for WPS-PBC or PIN Code for WPS-PIN. 8 Press the (Set) button. button until Group Role is highlighted, and then press the 9 Press the button until Group Owner is highlighted, and then press the (Set) button.
  • Page 183: Printing Via Wi-Fi Direct

    " on page 49. For iOS You need to install the printing application such as Mobile Print App for Dell, and then the printer is ready for use. For Android You need to install the printing application such as Dell Mobile Print, and then the printer is ready for use.
  • Page 184: Resetting The Passphrase

    8 Select Disconnect, and then press the (Set) button. The selected device is successfully disconnected. Resetting the Passphrase 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the (Set) button. 3 Press the button until Admin Menu is highlighted, and then press the (Set) button.
  • Page 185: Mobile Printing

    1 Ensure that the printer is connected to the network. 2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. For more information, see "Setting Up the Dell Printer Configuration Web Tool" on page 75 and "Starting the Dell Printer Configuration Web Tool"...
  • Page 186: Printing With Google Cloud Print

    NOTE: If the printer is connected to a network that uses a proxy server, you need to specify the settings in Proxy Server from the Dell Printer Configuration Web Tool. For more information, see "Proxy Server" on page 106. •...
  • Page 187: Registering The Printer To Your Google Account

    When using the Dell Printer Configuration Web Tool 1 Launch the Dell Printer Configuration Web Tool by entering IP address of the printer in your web browser. For more information, see "Setting Up the Dell Printer Configuration Web Tool" on page 75 and "Starting the Dell Printer Configuration Web Tool"...
  • Page 188: Printing A Report Page

    Printing From Google Chrome ® The following procedure uses the Google Chrome browser on a Windows PC as an example. 1 Open the Google Chrome browser. 2 Open the web page or e-mail that you want to print. 3 Click (varies depending on the version of the Google Chrome browser) in the top right corner and then click Print.
  • Page 189: Loading Paper For Copying

    Copying NOTE: If the Function Enabled setting for is set to , you need to enter the four digit password to use COPY On(Password) the copy function. If the Function Enabled setting for is set to , the copy function is disabled. For details, see COPY "Function Enabled"...
  • Page 190 To make a copy from the document glass: 1 Open the document cover. 2 Place the document face down on the document glass and align it with the registration guide on the top left corner of the glass. 3 Close the document cover. NOTE: Leaving the document cover open while copying may affect the copy quality and increase the toner consumption.
  • Page 191: Making Copies From The Adf

    Making Copies From the ADF CAUTION: Do not load more than 15 sheets into the ADF or allow more than 15 sheets to be fed to the ADF output tray. The ADF output tray should be emptied before it exceeds 15 sheets or your original documents may be damaged. NOTE: To get the best scan quality, especially for grayscale images, use the document glass instead of the ADF.
  • Page 192: Color

    Color To select mode for color or black and white copying: 1 Load the document(s) face up into the ADF with the top edge of the document(s) in first. Place a single document face down on the document glass, and close the document cover. For details about loading a document, see "Making Copies From the ADF"...
  • Page 193: Reduce/Enlarge

    Reduce/Enlarge To reduce or enlarge the size of a copied image, from 25 percent to 400 percent when you copy original documents from the document glass or ADF: NOTE: When you make a reduced copy, black lines may appear at the bottom of your copy. NOTE: This item is available only when is set to...
  • Page 194: Document Size

    Document Size To specify the default document size: 1 Load the document(s) face up into the ADF with the top edge of the document(s) in first. Place a single document face down on the document glass, and close the document cover. For details about loading a document, see "Making Copies From the ADF"...
  • Page 195: Lighter/Darker

    Lighter/Darker To adjust the contrast to make the copy lighter or darker than the original: 1 Load the document(s) face up into the ADF with the top edge of the document(s) in first. Place a single document face down on the document glass, and close the document cover. For details about loading a document, see "Making Copies From the ADF"...
  • Page 196: Auto Exposure

    Auto Exposure To suppress the background of the original to enhance text on the copy: 1 Load the document(s) face up into the ADF with the top edge of the document(s) in first. Place a single document face down on the document glass, and close the document cover. For details about loading a document, see "Making Copies From the ADF"...
  • Page 197: Margin Top/Bottom

    1 Load the document(s) face up into the ADF with the top edge of the document(s) in first. Place a single document face down on the document glass, and close the document cover. For details about loading a document, see "Making Copies From the ADF" on page 191 or "Making Copies From the Document Glass"...
  • Page 198: Margin Left/Right

    Margin Left/Right To specify the left and right margins of the copy: 1 Load the document(s) face up into the ADF with the top edge of the document(s) in first. Place a single document face down on the document glass, and close the document cover. For details about loading a document, see "Making Copies From the ADF"...
  • Page 199: Copying An Id Card

    Copying an ID Card You can copy both sides of ID card on one side of a sheet of paper in its original size by selecting Start ID Copy. To make a copy: 1 Place an ID card facing down on the document glass, and close the document cover. For details about loading a document, see "Making Copies From the Document Glass"...
  • Page 200: Scanning Overview

    SCAN "Function Enabled" on page 158. You can use your Dell™ Color Multifunction Printer | E525w to turn pictures and text into editable images on your computer. The resolution setting to use when you scan an item depends on the item type and how you plan to use the image or document after you scan it in to your computer.
  • Page 201: Printer Setup For Scanning Via Web Services On Devices (Wsd)

    Scanning From the Operator Panel - Using Web Services on Devices (WSD) If the printer is connected to a computer via network using Web Services on Devices (WSD) protocol, you can use the protocol to send scanned images to a computer. NOTE: You need to connect the printer and your computer via the protocol before scanning your documents.
  • Page 202: Scanning Using The Twain Driver

    Scanning Using the TWAIN Driver Your printer supports the TWAIN driver for scanning images. TWAIN is one of the standard components provided ® ® ® ® ® ® by Windows Vista , Windows 7, Windows 8, Windows 8.1, Windows Server 2003, Windows Server 2008, ®...
  • Page 203: Scanning Using The Windows Image Acquisition (Wia) Driver

    2008 R2, Windows Server 2012, and Windows Server 2012 R2). The Scan using Dell E525w Scanner window appears. NOTE: The illustration may vary for different operating systems. 4 Select your scanning preferences and click Adjust the quality of the scanned picture to display the Advanced Properties dialog box.
  • Page 204: Scanning To A Computer Or Server Via Smb/Ftp

    You can select the kind of server and specify a destination to store the scanned document with the Dell Printer Configuration Web Tool or Address Book Editor. The following items are required to use the Scan to Network Folder feature.
  • Page 205 • Using FTP To transfer data via FTP, one of the following FTP servers and an account to the FTP server (login name and password) are required. ® ® ® ® ® • Windows Vista , Windows 7, Windows Server 2003, Windows Server 2008, and Windows Server 2008...
  • Page 206: Confirming A Login Name And Password

    Confirming a Login Name and Password When Using SMB The Scan to Network Folder feature requires a user login account with a valid and non-empty password for authentication. Confirm a login user name and password. If you do not use a password for your user login, you need to create a password for your user login account with the following procedure.
  • Page 207: Creating A Folder To Store The Document

    ® For Windows Server 2008 R2 1 Click StartControl Panel. 2 Select User Accounts. 3 Click User Accounts. 4 Click Create a password for your account and add in a password for your user login account. For Mac OS X 10.6, OS X 10.7, OS X 10.8, OS X 10.9, and OS X 10.10 1 Click System PreferencesUsers &...
  • Page 208 3 Click the Sharing tab, and then click Advanced Sharing. 4 Select the Share this folder check box. 5 Enter a shared name in the Share name box. NOTE: Note down the shared name as you need to use this name in the next setting procedure. 6 Click Permissions to give write permission for this folder.
  • Page 209: Registering Destinations In The Address Book

    For a destination to store the document, contact your system administrator. Registering Destinations in the Address Book You can configure the printer settings to use the Scan to Network Folder feature with the Dell Printer Configuration Web Tool or Address Book Editor. Scanning...
  • Page 210 From the Dell Printer Configuration Web Tool 1 Open a web browser. 2 Enter the IP address of the printer in the address bar and click Go. The printer's web page appears. NOTE: For details on how to check the IP address of the printer, see "Verifying the IP Address" on page 45.
  • Page 211 The Server Address page appears. To fill in the fields, enter the information as follows: Name Enter a friendly name that you want to display on the Address Book. Server Type Select SMB if you store the document in a shared folder of your computer. Select FTP if you use a FTP server.
  • Page 212 1 Click StartAll ProgramsDell PrintersDell Printer Hub. Dell Printer Hub opens. 2 Select Dell Color MFP E525w print driver at My Printers. 3 Click on the link Address Book Editor from list at the left side of the page. The Select Device window appears.
  • Page 213 6 Click ToolNew (Device Address Book)Server. The Server Address dialog box appears. To fill in the fields, enter the information as follows: Name Enter a friendly name that you want to display on the Address Book. Server Type Select Computer if you store the document in a shared folder of your computer. Select Server if you use a FTP server.
  • Page 214 Sever Name / Enter a server name or IP address of your computer or the FTP server that you have shared out. IP Address IPv4 and IPv6 are both supported. The following are examples: • For Computer: Server name: myhost IP address (IPv4): 192.0.2.1 •...
  • Page 215: Sending The Scanned File To A Computer Or Server

    Sending the Scanned File to a Computer or Server 1 Load the document(s) face up into the ADF with the top edge of the document(s) in first. Place a single document face down on the document glass, and close the document cover. For details about loading a document, see "Making Copies From the ADF"...
  • Page 216: Using The Id Scan

    To send an e-mail attached with the scanned image from your printer, follow the steps below: • Set up E-mail Server Settings of E-mail Alert on the Dell Printer Configuration Web Tool. See "E-mail Alert" on page 104 for more details. For information about your e-mail server, contact your system administrator or your local Internet service provider (ISP).
  • Page 217 3 Click Address Book. The login dialog box appears. 4 Enter the correct user name and password. NOTE: The default user name is admin, and the default password is left blank (NULL). 5 Click Create. Scanning...
  • Page 218: Sending An E-Mail With The Scanned File

    6 Enter a name and e-mail address in the Name and E-mail Address fields. 7 Click Apply New Settings. Sending an E-mail With the Scanned File 1 Load the document(s) face up into the ADF with the top edge of the document(s) in first. Place a single document face down on the document glass, and close the document cover.
  • Page 219 Press the button to move the cursor to the desired destination. You can also directly find the destination by its ID number on the Address Book. Enter the number using the numeric keypad, and then press the (Set) button. To check the detailed information of the destination, press the # button. Press the button repeatedly to display TO or BCC as a destination type, and then press the (Set)
  • Page 220 7 Specify the sender address of the e-mail using the numeric keypad or the Address Book. The specified address is notified to the recipient when the e-mail is sent. If no e-mail address is specified here, the address in Reply Address is notified as a sender information instead. For details, see "E-mail Alert" on page 104.
  • Page 221: Configuring Fax Initial Settings

    Faxing NOTE: If the Function Enabled setting for is set to , you need to enter the four digit password to use the On(Password) fax function. If the Function Enabled setting for is set to , the fax function is disabled. For details, see "Function Enabled"...
  • Page 222: Setting The Time And Date

    You can enter alphanumeric characters using the numeric keypad, including special symbols by pressing the 1, *, and # buttons. For details on how to use the numeric keypad to enter alphanumeric characters, see "Using the Numeric Keypad to Enter Characters" on page 73. 10 Press the (Set) button when the name on the display is correct.
  • Page 223: Setting Sounds

    Setting Sounds Speaker Volume 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the (Set) button. 3 Press the button until Admin Menu is highlighted, and then press the (Set) button. 4 Press the button until Fax Settings is highlighted, and then press the (Set) button.
  • Page 224: Available Fax Settings Options

    Available Fax Settings Options You can use the following settings options for configuring the fax system: Option Description Receive Mode Telephone Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external telephone, and then pressing the remote receive code. Automatically receives faxes.
  • Page 225 Option Description Forward Settings Does not forward received faxes. Forward Only Forwards incoming faxes to the fax number specified in Fax Forward Number below without printing. Print and Forward Prints and forwards incoming faxes to the fax number specified in Fax Forward Number below.
  • Page 226: Sending A Fax

    8 Press the button until Prefix Dial is highlighted, and then press the (Set) button. 9 Press the button until On is highlighted, and then press the (Set) button. 10 Press the (Back) button to return to the previous menu. 11 Press the button until Prefix Dial Num is highlighted, and then press the (Set) button.
  • Page 227: Setting Fax Options

    5 Configure the fax settings as necessary. Settings such as resolution and contrast are available. For details about setting items, see "Setting Fax Options" on page 227. 6 Press the button until On is highlighted, and then press the (Set) button. 7 Enter the fax number of the remote fax machine using the numeric keypad.
  • Page 228: Confirming Transmissions

    5 Press the button to select the desired setting, and then press the (Set) button. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Text* Suitable for documents with text. Photo Suitable for documents with photos. Lighter/Darker To adjust the contrast to make the fax lighter or darker than the original: 1 Press the...
  • Page 229: Sending A Delayed Fax

    Sending a Delayed Fax You can save scanned documents for transmission at a specified time in order to take advantage of lower long distance rates. 1 Load the document(s) face up into the ADF with the top edge of the document(s) in first. Place a single document face down on the document glass, and close the document cover.
  • Page 230 To use this feature, you must install the fax driver. 1 Open the file you want to send by fax. 2 Open the print dialog box from the application, and then select Dell Color MFP E525w Fax. 3 Click Preferences.
  • Page 231 7 Specify the destination for the recipient in one of the following ways: • Enter a name and phone number directly. • Select a recipient from the Phone Book saved on your computer. • Select a recipient from a database other than the Phone Book. For more information on how to specify the destination, click Help of the driver.
  • Page 232 1 Open the file you want to send by fax. 2 Open the print dialog box from the application, and then select Dell Color MFP E525w Fax. 3 Specify the fax settings. NOTE: The settings done here are only applied to a single fax job.
  • Page 233: Receiving A Fax

    Receiving a Fax About Receiving Modes There are five receiving modes: Telephone, Fax, Telephone/Fax, Ans Machine/Fax, and DRPD. NOTE: To use the mode or mode, attach an external telephone or answering Telephone/Fax Ans Machine/Fax machine to the phone connector on the back of your printer. Loading Paper for Receiving Faxes Faxes can only be printed on letter-, A4-, or legal-sized paper.
  • Page 234: Receiving Faxes Using The Drpd Mode

    Press the buttons slowly in sequence. If you still hear the fax tone from the remote machine, try pressing the two- digit keys once again. The remote receive code is set to Off at the factory. You can change the two-digit number to whatever you choose. For details on changing the code, see "Available Fax Settings Options"...
  • Page 235: Automatic Dialing

    You can store up to 99 frequently dialed numbers in speed dial locations (01– 99). When the speed dial job specified in the delayed fax or redial exists, you cannot change the speed dial number from the operator panel or Dell Printer Configuration Web Tool. Setting Speed Dial 1 Press the (Menu) button.
  • Page 236 Enter the speed dial number (01 to 99) using the numeric keypad, and then press the (Set) button. Entering the asterisk (*) enables you to search and display multiple destinations at a time. For example, if you enter "0*," the speed dial numbers beginning with 0 are called up. In this case, all the destinations registered in the dial numbers between 01 and 09 are displayed.
  • Page 237: Group Dial

    When you are using the document glass, the display prompts you for another page. Press the button to select Yes to add more documents or to select No to send the fax immediately, and then press the (Set) button. Group Dial If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a one-digit group dial location.
  • Page 238: Sending A Fax Using Group Dial (Multi-Address Transmission)

    To change the speed dial number: (Set) button. Press the button until Speed Dial No is highlighted, and then press the Press the button to move the cursor to the speed dial number you want to edit, press the (Set) button to select or deselect the number, and then press the button.
  • Page 239: Other Ways To Fax

    4 Configure the fax settings as necessary. Settings such as resolution and contrast are available. To configure these settings, press the button until Preferences is highlighted, and then press the (Set) button. For details about setting items, see "Setting Fax Options" on page 227. 5 Ensure that Start Fax is highlighted, and then press the (Start) button.
  • Page 240: Using An Answering Machine

    To print received documents: 1 Press the (Menu) button. 2 Press the button until Job Status is highlighted, and then press the (Set) button. 3 Press the button until Secure Receive is highlighted, and then press the (Set) button. 4 Enter the password, and then press the (Set) button.
  • Page 241: Printing A Report

    • Set your printer to the Ans Machine/Fax mode and set Auto Rec Ans/FAX to specify the time for the TAD. • Turn off the computer modem's fax-receive feature. • Do not use the computer modem if your printer is sending or receiving a fax. •...
  • Page 242: Know Your Printer

    Know Your Printer 21 Understanding Your Printer Software ........243 22 Using Digital Certificates ............244 23 Understanding Printer Messages .......... 248 24 Specifications................255...
  • Page 243: Understanding Your Printer Software

    For details on how to use your software, click FAQ or Help of each software. ® Dell Printer Hub (Windows Only) This software allows you to share, print, scan, and store digital documents with cloud services. It also notifies you of the firmware/software updates, printer status and toner level.
  • Page 244: Using Digital Certificates

    Before managing digital certificates, set HTTPS communication with a self-signed certificate. 1 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. For more information, see "Dell™ Printer Configuration Web Tool" on page 75.
  • Page 245: Exporting A Certificate Signing Request (Csr)

    If you are using a PKCS #12 digital certificate, do not export the CSR; otherwise, the file cannot be uploaded. 1 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser.
  • Page 246: Managing The Digital Certificate

    You can confirm or delete a digital certificate set on the printer. Confirming the Settings of a Digital Certificate 1 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. For more information, see"Dell™ Printer Configuration Web Tool" on page 75.
  • Page 247: Setting The Ssl/Tls Communication Feature

    Enabling the SSL/TLS Communication Between the Printer and Client Computers Setting the server certificate in the printer enables the encrypted communication for when client computers access the printer to view or change its settings through the Dell Printer Configuration Web Tool or to print files through AirPrint.
  • Page 248: Understanding Printer Messages

    When a status code is displayed, the print data remaining on the printer and the information accumulated in the memory of the printer are not secured. Status code What you can do 001-360 Turn off the printer, and then on. If this does not solve the problem, contact Dell™. See "Contacting Dell" on page 310. 003-340 003-356 005-121 Remove the jammed paper and close the ADF cover.
  • Page 249 (Set) button to clear the message. 017-981 017-988 024-360 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 310. 024-914 Load the specified paper and press the (Set) button. See "Loading Print Media in the Standard 150 Sheet Tray"...
  • Page 250 Status code What you can do 026-720 Press the (Set) button to clear the message. 026-721 026-722 026-723 026-750 026-751 026-752 027-446 Change the IP address of the printer to avoid duplication. Turn off the printer, and turn it on again. 027-452 031-521 Press the...
  • Page 251 (Set) button to clear the message. Check if the storage location has free space. 031-594 Press the (Set) button. Execute the operation again according to the operation procedure. Contact Dell if this message appears repeatedly. See "Contacting Dell" on page 310. 031-598 Press the (Set) button.
  • Page 252 Status code What you can do 034-715 Press the (Set) button to clear the message. If the error continues to appear after the redial for the specified number of times, try the following: • Set Number of Redial to the larger value. •...
  • Page 253 034-768 Press the (Set) button to clear the message. Lower Modem Speed 062-321 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 310. 062-360 062-790 Press the (Set) button. The scanned data is deleted. Retry scanning the document.
  • Page 254 PDL emulation error has occurred. Press the (Set) button to clear the message and cancel the current print job. 116-720 117-331 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 310. 117-332 117-333 117-334...
  • Page 255: Specifications

    Specifications Operating System Compatibility ® ® ® Your Dell™ Color Multifunction Printer | E525w is compatible with Microsoft Windows Vista , Windows Vista ® ® ® ® ® 7, Windows 7 64-bit Edition, Windows 8, Windows 8 64-bit Edition, Windows 8.1,...
  • Page 256: Mib Compatibility

    This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). Dell Color Multifunction Printer | E525w complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems.
  • Page 257: Print Specifications

    Altitude Operating Up to 3,100 m (10,000 feet) Storage 70.9275 Kpa NOTE: For more information on adjusting the altitude, see "Adjust Altitude" on page 95. Cables Your interconnection cable must meet the following requirements: Connection type Connection specifications and symbols Ethernet 10 Base-T/100 Base-TX USB 2.0...
  • Page 258: Copy Specifications

    Copy Specifications Item Description Copy resolution Document glass: 600 x 600 dots/25.4 mm (1 inch) ADF: 600 x 300 dots/25.4mm (1 inch) (Same for Color/Black&White) Copy speed Color 18 cpm or more, Black&White 18 cpm or more (When using the document glass to make sequential copies of a document with pages scanned one by one.) Color 7 cpm or more, Black&White 17 cpm or more (When using the ADF to make sequential copies of multiple documents.)
  • Page 259: Facsimile Specifications

    Facsimile Specifications Item Description Compatibility ITU-T Group 3 Applicable line Public Switched Telephone Network (PSTN), Private Branch Exchange (PBX) Data coding Black&White: 1bit, JBIG, MMR, MR, MH encoding Color: Not supported Max modem speed 33.6 Kbps Transmission speed Approx. 3 seconds/page *Transmission time applies to memory transmission of text data scanned in Standard resolution with ECM using only ITU-T No.1 Chart.
  • Page 260: Maintaining Your Printer

    Maintaining Your Printer 25 Maintaining Your Printer ............261 26 Clearing Jams................276...
  • Page 261: Maintaining Your Printer

    Determining the Status of Supplies If your printer is connected to the network, the Dell Printer Configuration Web Tool can provide instant feedback on remaining toner levels. Enter the printer's IP address in your web browser to view this information. To use the E-mail Alert feature that notifies you when the printer requires new supplies, enter your name or the name of the key operator in the e-mail list box.
  • Page 262: Storing Consumables

    To order by phone, see "Contacting Dell" on page 310. It is recommended that you use Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
  • Page 263 3 Pinch the cartridge firmly as shown in the illustration. WARNING: Always pull the cartridge out slowly so you do not spill any toner. 4 Pull the toner cartridge out. Maintaining Your Printer...
  • Page 264: Installing A Toner Cartridge

    Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly. NOTE: Ensure that the color of the new toner cartridge matches that on the handle before replacing it. NOTE: Handle the toner cartridge carefully to avoid spillage of the toner.
  • Page 265: Cleaning Inside The Printer

    4 Close the toner access cover. 5 Turn on the printer. Cleaning Inside the Printer WARNING: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. 1 Confirm that the printer is not in operation, and open the toner access cover. Maintaining Your Printer...
  • Page 266 2 Pinch the cartridge firmly as shown in the illustration. 3 Pull the toner cartridge out. 4 Pull the other three cartridges out as well. 5 Pull the cleaning rod out. Maintaining Your Printer...
  • Page 267 6 Insert the cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below, and then pull it out. 7 Repeat the same procedure for the other three holes. 8 Insert the cleaning rod back to its original location.
  • Page 268: Cleaning The Color Toner Density (Ctd) Sensor

    10 Replace the other three cartridges as well. 11 Close the toner access cover. Cleaning the Color Toner Density (CTD) Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the operator panel. 1 Ensure that the printer is turned off. 2 Push the rear cover release handle and open the rear cover.
  • Page 269: Adjusting Color Registration

    3 Clean the CTD sensor inside the printer with a clean dry cotton swab. 4 Close the rear cover. 5 Turn on the printer. Adjusting Color Registration This section describes how to adjust the color registration when you first install the printer or after moving it to a new location.
  • Page 270: Printing The Color Registration Chart

      Dell Printer Hub opens. 2 Select Dell Color MFP E525w print driver at My Printers. 3 Click on the link Tool Box from list at the left side of the page. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the desired printer name listed in Printer Name.
  • Page 271: Entering Values

     Dell Printer Hub. Dell Printer Hub opens. 2 Select Dell Color MFP E525w print driver at My Printers. 3 Click on the link Tool Box from list at the left side of the page. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the desired printer name listed in Printer Name.
  • Page 272: Cleaning The Scanner

    6 Clear the On check box for Auto Registration Adjustment. 7 Select the value with the straight line, and then click Apply New Settings. 8 Click Start next to Print Color Regi Chart. The color registration chart is printed with the new values. 9 Adjust the values for every color until the lines at 0 are the straightest.
  • Page 273 3 Wipe the surface of the document glass and ADF glass until it is clean and dry. White Sheet White Document Cover Document Glass ADF Glass 4 Wipe the underside of the white document cover and white sheet until they are clean and dry. Maintaining Your Printer...
  • Page 274: Cleaning The Adf Feed Roller

    5 Close the document cover. Cleaning the ADF Feed Roller Keeping the ADF feed roller clean helps ensure the best possible copies. It is recommended to clean the ADF feed roller at regular intervals. 1 Open the ADF cover. Maintaining Your Printer...
  • Page 275 2 Wipe the ADF feed roller with a dry soft lint-free cloth or paper towel until it is clean. If the ADF feed roller gets soiled with ink stains, paper from the ADF may also be soiled. In this case, slightly dampen a soft lint-free cloth or paper towel with a neutral detergent or water, and then remove the contamination from the ADF feed roller until it is clean and dry.
  • Page 276: Clearing Jams

    Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid most jams. See "Print Media Guidelines" on page 162 for more information. NOTE: Before buying large quantities of any print media, it is recommended that you try a sample first. Avoiding Jams •...
  • Page 277: Identifying The Location Of Paper Jams

    Identifying the Location of Paper Jams WARNING: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. Scanner Unit Fusing Unit Levers Rear Cover...
  • Page 278: Clearing Paper Jams From The Adf

    Clearing Paper Jams From the ADF When a document jams while it passes through the Automatic Document Feeder (ADF), remove jams in the following procedure. WARNING: Important Before performing any of the following procedures, read and follow the safety instructions in the Information WARNING: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet...
  • Page 279 3 If you find it difficult to pull the document, open the document feeder tray. 4 Remove the jammed document from the document output tray. 5 Close the document feeder tray. Clearing Jams...
  • Page 280 6 Close the ADF cover, and then load the documents back into the ADF. NOTE: Ensure that you adjust the document guides before printing a legal-size document. 7 If you cannot remove the jammed document from the document output tray or cannot find any jammed document there, open the document output tray.
  • Page 281 8 Remove the document from the ADF feed roller or the feed area by carefully pulling the document in the direction of the arrow shown in the following illustration. Clearing Jams...
  • Page 282: Clearing Paper Jams From The Front Of The Printer

    Clearing Paper Jams From the Front of the Printer WARNING: Important Before performing any of the following procedures, read and follow the safety instructions in the Information NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the print media path. 1 Lift up the cover above the standard 150 sheet tray, and remove any paper jammed from the front of the printer.
  • Page 283 2 Lift up the levers. 3 Remove any jammed paper from the back of the printer. 4 Lower the levers to their original position. Clearing Jams...
  • Page 284: Clearing Paper Jams From The Output Tray

    5 Close the rear cover. Clearing Paper Jams From the Output Tray WARNING: Important Before performing any of the following procedures, read and follow the safety instructions in the Information WARNING: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance.
  • Page 285 2 Lift up the levers. 3 Remove any jammed paper from the back of the printer. If no paper is found in the paper path, face the front of the printer and check the output tray. 4 Lift and open the scanner unit. Clearing Jams...
  • Page 286 5 Remove any jammed paper from the output tray. 6 Lower and close the scanner unit. 7 Lower the levers to their original position. Clearing Jams...
  • Page 287 8 Close the rear cover. Clearing Jams...
  • Page 288: Troubleshooting

    Troubleshooting 27 Troubleshooting................. 289...
  • Page 289: Troubleshooting

    Troubleshooting Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following: • The power cable is connected to the printer, and to a properly grounded electrical outlet. •...
  • Page 290 Increase the setting for Time-Out in the Printer Settings menu in the Page breaks in unexpected places. Dell™ Printer Configuration Web Tool. Print media does not stack neatly in the Turn the print media stack over in the standard 150 sheet tray.
  • Page 291: Print Quality Problems

    In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus" on page 117 and "Dell™ Printer Configuration Web Tool" on page 75.
  • Page 292: Toner Smears Or Print Comes Off/Stain On Back Side

    Is the problem recovered? Adjust the fusing unit temperature. The task is complete. Contact Dell. Launch the Tool Box, and click Adjust Fusing Unit on the Printer Maintenance tab. Adjust the fixing temperature by turning up the value for your printing media.
  • Page 293: Random Spots/Blurred Images

    The task is complete. Go to action 2. Toner Cartridge" on page 264. Is the problem recovered? If you use non-Dell brand toner cartridges, install Dell brand toner The task is complete. Go to action 3. cartridges. Is the problem recovered? Clean up the fusing unit.
  • Page 294: Pitched Color Dots

    Pitched Color Dots If this issue appears, contact Dell. Vertical Blanks Action Clean inside the printer and performing test print. The task is complete. Contact Dell. Clean inside the printer by using the cleaning rod. See "Cleaning Inside the Printer" on page 265.
  • Page 295: Ghosting

    Adjust the fixing temperature by turning up the value for your printing media. Click Apply New Settings. Is the problem recovered? If you use non-recommended print media, use the print media The task is complete. Contact Dell. recommended for the printer. Is the problem recovered? Troubleshooting...
  • Page 296: Bead-Carry-Out (Bco)

    Action Is the whole page printed light? Contact Dell. Go to action 2. Start Clean Developer. The task is complete. Go to action 3. Launch the Tool Box, and click Clean Developer on the Printer Maintenance tab. Click Start. Is the problem recovered? Start Toner Refresh Mode.
  • Page 297: Auger Mark

    Sizes" on page 166 and "Print Media Guidelines" on page 162. If not, use envelope, go to action the print media recommended for the printer. Is the problem recovered? If printing on print media other than envelopes, contact Dell. Troubleshooting...
  • Page 298: The Top Margins Are Incorrect

    Is the problem recovered? Ensure that the envelope is properly loaded in the standard 150 sheet The task is complete. Contact Dell. tray. For details, see "When Loading C5" on page 172. Is the problem recovered? Use a different size envelope.
  • Page 299: Color Registration Is Out Of Alignment

    Click Start next to Auto Correct. Is the problem recovered? Print the color registration chart and manually correct the color The task is complete. Contact Dell. registration. Click Registration Adjustment on the Printer Maintenance tab. Clear the On check box for Auto Registration Adjustment.
  • Page 300: Protrudent/Bumpy Paper

    Action Clean up the fusing unit. The task is complete. Contact Dell. Load one sheet of paper in the standard 150 sheet tray, and then print a solid image all over paper. Load the printed sheet with the side to be printed on facing down, and then print a blank sheet of paper.
  • Page 301: Multi-Feed Jam

    Is the problem recovered? If you are performing manual duplex printing or if using an envelope, contact Dell. If the envelope is deformed, correct it or use another envelope. The task is complete. Go to action 3a. Is the problem recovered? Turn over the print media.
  • Page 302: Fax Problems

    Copy Problem Problem Action A document loaded in the ADF cannot be Ensure that the ADF cover is firmly closed. copied. Vertical lines appear on the outputs when Clean the ADF glass. See "Cleaning the Scanner" on page 272. you copy using the ADF. Fax Problems Problem Action...
  • Page 303: Scanning Problems

    Problem Action Documents are not stored in the memory. There may not be enough memory to store the document. If the display shows a Memory Full message, delete any documents you no longer need from the memory and then restore the document, or wait for the job in progress (e.g., a fax transmission or reception) to complete.
  • Page 304 The printer does not properly transfer scan Check if the following settings have been set correctly on the data to a specified destination via the Scan Dell Printer Configuration Web Tool. to E-mail or Scan to Network Folder feature. Scan to Network Folder Check the following settings under Address Book ...
  • Page 305: Digital Certificate Problems

    Problem Action Cannot scan using TWAIN or WIA on a Install the Desktop Experience feature on the computer. ® ® Windows Server 2012 or Windows Server To install Desktop Experience: 2012 R2 computer. Click Server Manager from the Start screen. The Server Manager screen appears.
  • Page 306: Wireless Problems

    Wi-Fi Direct Problems Problem Action The device cannot discover the printer. The printer may be connected to another device via Wi-Fi Direct. Disconnect the printer and the device. See "Disconnecting Wi-Fi Direct Network" on page 183. The printer cannot disconnect from the The device may be automatically reconnecting to the printer.
  • Page 307: Other Problems

    Other Problems Problem Action Condensation has occurred inside the This usually occurs within several hours after you heat the room in winter. This printer. also occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.
  • Page 308: Appendix

    Appendix Appendix..................309...
  • Page 309: Dell Technical Support Policy

    Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
  • Page 310: Warranty And Return Policy

    Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, see www.dell.com/support. Recycling Information It is recommended that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally sound manner.
  • Page 311: New Zealand Ptc200 Warnings

    New Zealand PTC200 Warnings General Warning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
  • Page 312: Usa/Canada Wi-Fi Warnings

    USA/Canada Wi-Fi Warnings Class B: FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 313: Radio Frequency (Rf) Exposure Information

    Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l'appareil de sans fil Dell est inférieure à la limite d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l'appareil de sans fil Dell de façon à minimiser les contacts humains lors du fonctionnement normal.
  • Page 314 Avis : • Le présent matériel est conforme aux spécifications techniques d'Industrie Canada applicables au matériel terminal. Cette conformité est confirmée par le numéro d'enregistrement. Le sigle IC, placé devant le numéro d'enregistrement, signifie que l'enregistrement s'est effectué conformément à une déclaration de conformité et indique que les spécifications techniques d'Industrie Canada ont été...