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Table of Contents
Dell™ Photo All-In-One Printer 966 User's Guide
To order ink or supplies from Dell:
1. Double-click the icon on your desktop.
2. Visit Dell's website, or order Dell printer supplies by phone.
www.dell.com/supplies
For the best service, make sure you have the Dell printer Service Tag available.
Finding Information
About Your Printer
Understanding the Operator
Panel Menus
Loading Paper and Originals
Printing
Printing From a Memory Card
or USB Key
Copying
Scanning
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your printer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of Dell Inc.; Microsoft
and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Server and Windows NT
are registered trademarks of Microsoft Corporation. Windows Vista is either a trademark or a registered trademark of Microsoft Corporation in
the United States and/or other countries. Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under
license. EMC is a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and
in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
Model 966
Faxing
Understanding the Software
Installing the Dell 966 Internal
Wireless/Ethernet Adapter
Maintenance
Troubleshooting
Specifications
Appendix
Licensing Notice

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   Summary of Contents for Dell 966

  • Page 1 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Server and Windows NT are registered trademarks of Microsoft Corporation.
  • Page 2 July 2007 SRV FT715 Rev. A01...
  • Page 3: Finding Information

    My User's Guide If you purchased your Dell computer and printer at the same time, documentation and drivers for your printer are already installed on your computer. You can use the CD to uninstall/reinstall drivers or access your documentation. Readme files may be included on your CD to provide last- minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians.
  • Page 4 Dell Support Website: support.dell.com Latest drivers for my printer The Dell Support website provides several online tools, including: Answers to Solutions—Troubleshooting hints and tips, articles from technicians, and online courses. technical Upgrades—Upgrade information for components, such as memory service and Customer Care—Contact information, order status, warranty, and repair information...
  • Page 5: Connecting Directly To A Telephone Wall Jack

    Use your printer to send and receive faxes without having to connect to a computer. In addition, the Dell Fax Solutions Software is bundled in the Drivers and Utilities CD and should have been installed when you installed your printer driver. You can also use this faxing software to send and receive faxes.
  • Page 6: Connecting To A Telephone

    1. Connect one end of the phone cord to the FAX connector ( —upper connector). 2. Connect the other end of the phone cord to an active telephone wall jack. Connecting to a Telephone 1. Connect a phone cord from the FAX connector ( —upper connector) on the printer to an active telephone wall jack.
  • Page 7: Connecting To An Answering Machine

    1. Connect the DSL filter to an active telephone line. 2. Connect the printer directly to the output on the DSL filter. NOTE: Do not install any splitters between the DSL filter and the printer. Contact your DSL service provider if you need more help.
  • Page 8: Sending A Fax

    2. Remove the blue protective plug from the PHONE jack connector ( —bottom connector). 3. Connect a phone cord from the computer modem to the PHONE jack connector ( —bottom connector). 4. Connect a phone cord from the computer modem to a telephone. NOTE: If phone communication is serial in your country (such as Germany, Sweden, Denmark, Austria, Belgium, Italy, France, and Switzerland), you must remove the blue plug from the PHONE jack connector (...
  • Page 9 DSL filter installed. Contact your Internet Service Provider for information. 2. Load your original document. 3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a.
  • Page 10: Faxing Electronic Documents

    4. Select Dell All-In-One Center. The Dell All-In-One Center opens. 5. In the Dell All-In-One Center, you can either: In the Scan or Fax section, send a single- or multiple-page fax. First, customize your fax job by answering the questions that appear on your screen.
  • Page 11: Sending A Delayed Fax

    NOTE: You can also use the Phone Book or Redial History option to select phone numbers. Each number you select or enter is added to the fax list until you press the Start button 8. Press the Start button After you initiate the fax, the printer dials the first number, establishes a connection, sends the fax, breaks the connection, and moves to the next number on the list.
  • Page 12: Using The Operator Panel

    3. From the Cover Page area, click User Information. 4. Enter information about the sender. NOTE: You may have already specified this information when you used the Dell Fax Solutions for the first time. 5. Click OK. 6. From the Cover Page area, click Configure Cover Page.
  • Page 13: Sending A Color Fax

    c. Browse for an image of your company logo, and click Open. d. Adjust your logo, if necessary. e. Click OK. 9. Click OK. Sending a Color Fax NOTE: The fax machine of the recipient should also support color faxes. 1.
  • Page 14: Receiving A Fax

    3. Press the up or down Arrow button to scroll to Dialing and sending, and then press the Select button 4. Press the up or down Arrow button to scroll to Auto Fax Conversion, and then press the left or right Arrow button to scroll to Off.
  • Page 15 3. When the telephone rings, pick up the telephone, and listen for the fax calling tone. 4. If you hear the fax calling tone, press DELL# (3355#) on the printer operator panel. NOTE: DELL# is the default answer code. However, you can change this to any code. For more information, Changing the Pickup Code.
  • Page 16 Using the Computer You can access the Printer Setup Utility if you want to configure the printer's fax settings from your computer. 1. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a. Click ®...
  • Page 17: Using Speed Dial

    Specify a manual answer code. The default code is DELL# (3355#). Choose whether you want to answer incoming faxes automatically or at a scheduled time.
  • Page 18 3. Press the up or down Arrow button to scroll to Add Entry, and then press the Select button 4. Use the keypad to enter a Name and Fax Number. NOTE: The lowest possible speed dial number is automatically assigned to this contact. You cannot change the speed dial number.
  • Page 19 5. Use the keypad to specify a name. 6. Use the keypad to enter a fax number, and then press the Select button NOTE: The lowest possible blocked fax number is automatically assigned to this contact. You cannot change the blocked fax number. Turning on Fax Blocking 1.
  • Page 20 Using the Computer Creating a Report for Sent or Outgoing Faxes 1. Click Start® Programs or All Programs® Dell PC Fax® Dell PC Fax. For Windows Vista: a. Click ® Programs. b. Click Dell PC Fax. c. Click Dell PC Fax.
  • Page 21: About Your Printer

    About Your Printer Understanding the Printer Parts Understanding the Operator Panel You can use your printer to do a variety of things. A few important things to note: If the printer is connected to a computer, you can use either the printer operator panel or the printer software to produce quality documents.
  • Page 22 The Express Service Code is not available in all countries. 12 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 13 FAX connector ( Slot into which you plug an active telephone line to send and receive faxes.
  • Page 23: Understanding The Operator Panel

    If the power is off when you unplug your printer, the power will be off when you plug it back in. 21 Back cover Cover that you have to remove to install the Dell 966 Internal Wireless/Ethernet Adapter. Understanding the Operator Panel Number Use...
  • Page 24 printer needs power to perform regular maintenance on cartridges. NOTE: To conserve power, press and hold the Power button to put your printer on a 1 Watt–Off State. Your printer consumes minimal power at this state. Cancel Cancel a scan, print, or copy job in progress. button Cancel a copy job (using only the printer), and eject the page.
  • Page 25: Understanding The Software

    Removing and Reinstalling Software The printer software includes: Dell All-In-One Center– Allows you to perform various scan, copy, fax, and print operations with newly scanned and previously saved documents and images. Dell Fax Solutions Software– Allows you to fax electronic or scanned documents.
  • Page 26 Manage photos (copy them to folders, print them, perform creative copying). NOTE: You cannot scan over a network using the Dell All-In-One Center. To access the Dell All-In-One Center: 1. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: ® Programs. a. Click b.
  • Page 27 ® Programs. b. Click Dell PC Fax. c. Click Dell PC Fax. The Dell Fax Solutions Software has two main sections. When you save the settings, they apply to every fax you send or receive. In this section: You can: Sending Faxes Send a new fax.
  • Page 28: Using Printing Preferences

    View a list of received and incoming faxes. Create a report of received and incoming faxes. Set the number of rings before a call is answered. Block junk faxes. You can view more options when you click Sending Settings or Received Settings. Click on each tab, and change the settings as necessary.
  • Page 29: Using Memory Card Manager

    Automatic Image Sharpening — Automatically select the best image-sharpening level based on image content. Dell Customer Experience Improvement Program — Allows you to access information about, and change your status in, the Dell Customer Experience Improvement Program. More Options — Allows you to specify Appearance Mode and Complete-A-Print settings. You can also view the paper type that the printer detects.
  • Page 30: Dell Ink Management System

    Do not remove the memory card or USB key, or touch the printer near the area of the memory card or USB key while actively reading, writing, or printing from these devices. Data corruption can occur. 2. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a.
  • Page 31 If your printer does not function properly, or communication error messages appear when using your printer, you can remove and reinstall the printer software. 1. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a.
  • Page 32: Understanding The Operator Panel Menus

    Understanding the Operator Panel Menus Copy Mode Setup Mode Photo Mode Maintenance Mode Print Files Mode PictBridge Mode Fax Mode Bluetooth Mode Scan Mode Copy Mode To view or change the Copy Mode menu: 1. From the main menu, use the up or down Arrow button to scroll to Copy.
  • Page 33: Photo Mode

    2-Sided Original, 2-Sided Copy N-up 1-up* 2-up 4-up Layout 1 Per Page* 4 Per Page 9 Per Page 16 Per Page Content Type Text & Graphics* Photo Text Only Line Drawing Change Default Press the Select button to enter the Copy Default Settings menu. For more information, see Settings Copy Default Settings Menu.
  • Page 34 start the slideshow. Browse Press the Select button to enter Photo Preview mode. Press the left or right Arrow button and Print browse photos, or press the Start button to print photos directly from the preview screen. Photos Press the Select button to enter the Print All Photos screen where you can specify the number of Print All Photos...
  • Page 35 * Factory default setting Photo Print Settings Menu or Photo Default Settings Menu You can access the Photo Print Settings menu by selecting Change Default Settings from the Photo Card Mode main menu or by selecting Change Print Settings from the Photo More Options menu. Menu Settings item...
  • Page 36: Fax Mode

    Contact your Internet Service Provider for more details. If you are using the Dell Fax to send a fax from within an application, the printer must be connected to a computer with a USB cable.
  • Page 37 NOTE: If you have already entered a number on the Fax main menu, then you can also use this window to enter another number and send a broadcast fax. Phone Book Press the Select button to enter the Phone Book menu. For more information, see Phone Book Menu.
  • Page 38 You can access the Phone Book Search menu by selecting Phone Number Search from the Phone Book menu. Menu item Action Search Criteria Use the keypad to enter a number. The list automatically scrolls to the appropriate place in the phone Window book.
  • Page 39 Phone Book Add Group Menu You can access the Phone Book: Add Group menu by selecting Add Group from the Phone book menu. Menu item Action Name Use the keypad to enter a name for the group. Fax number Use the keypad to enter the fax numbers for the group. window Name Search Press the Select button...
  • Page 40: Fax Setup Menu

    Cover Page Menu You can access the Cover Page menu by pressing the Menu button when Cover Page is highlighted in the Edit Fax Settings menu. From the Cover Page menu, press the Menu button to edit the contents of your cover page. Menu Action item...
  • Page 41 View History on Screen Press the Select button to display the fax history on the screen. Press the Select button Print Sent History to print a history of sent faxes. Print Received History Press the Select button to print a history of received faxes. View Pending Faxes Press the Select button to display information about pending faxes on the screen.
  • Page 42 Pickup Code menu. To change the code, use the keypad to Pickup specify a new code, and then press the Select button Key Code NOTE: The default code is DELL# (3355#). Caller ID Pattern 1 (FSK)* Pattern Pattern 2 (DTMF)
  • Page 43 Superfine Ultrafine Dial Method Touch-tone* Pulse Behind PBX (Dial Tone Detect Off) Redial Time 1 Minute 2 Minutes* 3 Minutes 4 Minutes 5 Minutes 6 Minutes 7 Minutes 8 Minutes Redial Tries 0 Times 1 Time 2 Times 3 Times* 4 Times 5 Times Dial Prefix...
  • Page 44 * Factory default settings Fax Blocking Menu You can access the Fax Blocking menu by selecting Fax Blocking from the Fax Setup menu. When fax blocking is on, calls received from fax machines that have a caller ID that matches one specified on the block list or have blocked their caller ID are disconnected.
  • Page 45: Scan Mode

    Fax Number Use the keypad to edit the fax number for the contact. Blocked Fax # A number is assigned to this blocked fax number. NOTE: The number is automatically assigned. You cannot modify the assigned number. Press the Select button Delete Entry to delete this entry from the blocked fax list.
  • Page 46: Setup Mode

    Wallet 3x5” 4x6” 5x7” 8x10” 8.5x11” Press the Select button to enter the Scan Default Settings menu. For more information, see Change Default Settings Scan Default Settings Menu. * Factory default settings Setup Mode To access the Setup menu: 1. From the main menu, press the up or down Arrow button to scroll to Setup.
  • Page 47 menu, Photo Print Settings menu, Photo Default Settings menu, Print File Default Settings menu, Fax Printing menu, or Bluetooth Default Settings menu. Paper Handling menu for printer with one input tray Menu Settings item Size Hagaki 10x15 cm 13x18 cm 8.5x11 8.5x14 NOTE:...
  • Page 48 Type- Auto Detect* Tray 2 Plain Matte Photo Transparency Tray Off* Linking Auto For more information, see Understanding Tray Linking. Copy Tray1* Source Tray2 Photo Tray1* Source Tray2 Print Files Tray1* Source Tray2 Tray1* Source Tray2 Auto NOTE: Select Auto if you want the printer to pick from the tray containing the paper that matches the size of the incoming fax.
  • Page 49: Set Date And Time Menu

    After 60 min Never Block Host Off* Settings NOTE: Set Block Host Settings to On if you want to prevent other users from changing the settings of your printer. Speaker Volume Low* High * Factory default setting Set Date and Time Menu You can view or change the Set Date and Time menu by selecting Set Date and Time from the Printer Default Settings menu.
  • Page 50 You can view or change the Photo Default Settings by selecting Change Photo Default Settings from the Setup menu or by selecting Change Default Settings from the Photo Card Mode menu. The settings made on this menu apply to all photos that will be printed, unless you restore the settings to factory defaults. Menu item Settings Photo Size...
  • Page 51 Fax Setup from the Fax Mode menu. For more information, see Fax Setup Menu. Scan Default Settings Menu You can view or change the Scan Default Settings by selecting Change Scan Default Settings from the Setup menu or by selecting Change Default Settings from the Scan Mode menu. Menu item Settings Color...
  • Page 52: Network Setup Menu

    One Photo Centered 1 per page 2 per page 3 per page 4 per page 6 per page 8 per page 16 per page Quality Auto* Draft Normal Photo Paper Press the Select button to enter the Paper Handling menu. For more information, see Paper Handling Handling...
  • Page 53: Maintenance Mode

    You can view or change the settings in the TCP/IP Menu by selecting TCP/IP from the Network Setup menu. Menu Settings item Enable Yes* DHCP NOTE: You cannot change or set an IP Address, IP Netmask, and IP Gateway if DHCP is enabled. Set IP Press the Select button to enter the Set IP Address menu.
  • Page 54 Reset Defaults Press the Select button to reset all settings to factory default settings. * Factory default setting PictBridge Mode Your printer automatically switches to PictBridge mode when you connect a PictBridge-enabled camera. You can print pictures using the controls of the camera. For more information, see Printing Photos From a PictBridge-Enabled Camera.
  • Page 55 Bluetooth icon appears on the display once the USB Bluetooth adapter is active. To view or change Bluetooth Default Settings: 1. Press the up or down Arrow button to scroll to Setup, and then press the Select button 2. Press the up or down Arrow button to scroll to Change Bluetooth Default Settings, and then press the Select button Bluetooth Default Settings Menu...
  • Page 56: Wireless Network Settings

    Installing and Setting Up the Adapter Configuring the Adapter Using the Wireless Setup Utility NOTE: The Dell 966 Internal Wireless/Ethernet Adapter may not be available in all regions. Check with your local Dell Sales Representative to determine availability. Minimum Requirements for Setup The Dell™...
  • Page 57 WEP with either 64-bit or 128-bit key WPA with either 128-bit TKIP encryption engine, or 128-bit AES-CCMP encryption engine A WPA (WiFi Protected Access) pre-shared key is like a password and must meet the following criteria: If you are using Hex characters, valid keys are 64 characters long. If you are using ASCII, valid keys are at least 8 characters long.
  • Page 58 2. Press the Power button. 3. If you are using your printer with a new Dell computer: Connect the USB cable between the port on the back of the printer and the port on the back of the computer, and then go to step If you are using your printer with an existing computer: Go to the next step.
  • Page 59 NOTE: If you do not have your Drivers and Utilities CD, you can download the appropriate software from support.dell.com. 4. Select Using an Ethernet cable, and then click Next. 5. Click I Agree to the terms of this license agreement to accept the license agreement.
  • Page 60: Configuration Overview

    If you selected Peer-to-Peer Host: Select I want to share my printer, enter the Share Name for the printer, and then click Next. Follow the instructions on your screen to complete installation. If you selected Dell Wireless Adapter 3300: Follow the instructions on your screen to complete installation. Configuring the Adapter Using the Wireless Setup Utility...
  • Page 61 d. Select your Wireless Mode. For Infrastructure Mode, select Access an existing network through a wireless router (Infrastructure Mode) - Typical, and then click Next. For additional setup instructions, see Manually Configuring the Adapter in Infrastructure Mode. For Ad-Hoc Mode, select Access other computers directly without using a wireless router (Ad- Hoc Mode), and then click Next.
  • Page 62 3. On the Apply and Verify Wireless Settings screen, check each network attribute to make sure the settings are correct, and then click Next to apply the settings. 4. Verify that the adapter can communicate over the network. For more information, see Verifying Network Communication.
  • Page 63 You should verify that your adapter can communicate over the network before completing installation of the printer software. If the adapter was successfully configured and is available on the network, remove the USB cable, and click Next to continue with printer software installation. If the adapter was not able to join the wireless network, try one of the following suggestions: Click View Settings to verify the settings are correct.
  • Page 64: Loading Paper

    Loading Paper and Originals Loading Paper Into Trays Understanding the Automatic Paper Type Sensor Loading Original Documents Loading Paper Into Trays Loading Paper 1. Fan the paper. 2. Remove the paper tray. Push the lever in, and then extend the tray until it is long enough to accommodate the length of the paper.
  • Page 65: Print Media Guidelines

    5. Extend the paper support on the paper tray, and then lift the paper stop. NOTE: The paper exit tray can hold up to 50 sheets of paper. Print Media Guidelines Load up to: Make sure: 150 sheets of plain paper The paper guides rest against the edges of the paper.
  • Page 66: Loading Banner Paper

    50 sheets of glossy/photo or The print side of the paper faces down. matte paper The paper guides rest against the edges of the paper. You select Automatic, Normal or Photo print quality. 10 mm stack of iron-on You follow the loading instructions on the iron-on transfer packaging. transfers The print side of the transfer faces down.
  • Page 67 4. Replace the paper tray. 5. Tear off only the number of banner pages needed for the banner. 6. Set the stack of paper on a flat surface in front of the printer. 7. Slide the first sheet of the banner over the handle and all the way into the back of the paper tray. Understanding Tray Linking If you purchased an optional paper tray, you can set the trays to link to each other.
  • Page 68 The Printing Preferences dialog box opens. 5. On the Print Setup tab, select Automatic from the Paper Source drop-down list. 6. On the Print Setup and Advanced tabs, make any necessary changes for your document. 7. When you finish customizing your settings, click OK. The Printing Preferences dialog box closes.
  • Page 69: Understanding The Automatic Paper Type Sensor

    press the Select button 6. From the Paper Handling menu, specify the size and type of paper loaded in both paper trays. 7. Press the up or down Arrow button to scroll to Tray Linking, and then press the left or right Arrow button to select Auto.
  • Page 70: Loading Original Documents

    The Printing Preferences dialog box opens. 3. On the Print Setup tab, select the paper type. 4. Click OK. To turn off the automatic paper type sensor for all print jobs: ® XP, click Start® Control Panel® Printers and Other Hardware® Printers and Faxes. 1.
  • Page 71: On The Scanner Glass

    50 sheets of legal size paper The document is loaded text side up. The paper guide rests against the edge of the paper. 50 sheets of A4 size paper The document is loaded text side up. The paper guide rests against the edge of the paper. 50 sheets of two-, three-, or four- The paper fits within these dimensions: Width: 8.27 –...
  • Page 72 3. Close the top cover.
  • Page 73: Replacing Ink Cartridges

    Dell ink cartridges are available only through Dell. You can order more ink online at www.dell.com/supplies or by phone. Dell recommends Dell ink cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell. Replacing Ink Cartridges 1.
  • Page 74 5. Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them properly. 6. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
  • Page 75: Aligning Ink Cartridges

    9. Lower the printer unit until it is completely closed. Aligning Ink Cartridges Your printer automatically prompts you to align the ink cartridges when they are installed or replaced. You may also need to align ink cartridges when characters are not properly formed or are not aligned at the left margin, or when vertical or straight lines appear wavy.
  • Page 76: Cleaning The Ink Cartridge Nozzles

    3. Right-click the printer icon. 4. Click Printing Preferences. The Printing Preferences dialog box opens. 5. Click the Maintenance tab. 6. Click Align Ink Cartridges. 7. Click Print. The ink cartridges align when the page prints. Cleaning the Ink Cartridge Nozzles You may need to clean the nozzles when: White lines appear in graphics or solid black areas.
  • Page 77: Restoring Factory Default Settings

    5. Click the Maintenance tab. 6. Click Clean Ink Cartridges. The cleaning page begins printing. 7. If the print quality has not improved, click Clean Again. 8. Print your document again to verify the improved print quality. If you are still not satisfied with the print quality, wipe the nozzles with a clean, dry cloth, and then print your document again.
  • Page 78: Printing Documents

    Printing Photos NOTE: Dell recommends you use a color cartridge and a photo cartridge for printing photos. 1. Turn on your computer and printer, and make sure they are connected. 2. Load photo/glossy paper with the print side facing up.
  • Page 79: Printing Envelopes

    5. On the Print Setup tab, select Photo, and then select the dpi settings for the photo from the drop-down menu. NOTE: To print borderless photos, select the Borderless check box on the Print Setup tab, and then select the borderless paper size from the drop-down menu on the Advanced tab. Borderless printing is only performed if you are using photo/glossy paper.
  • Page 80 Westtek Web site at www.westtek.com. Before you call Dell customer support, see the section for information on setting up a connection with a Bluetooth- enabled device. You can also visit the Dell Support Web site at support.dell.com. This Web site contains the latest documentation.
  • Page 81: Printing From A Bluetooth-enabled Device

    7. From Discovery Mode , press the left or right Arrow button to scroll to On. 8. From Security , press the left or right Arrow button to choose a security level. NOTE: If the security level is set to High, you need to specify a pass key for the USB Bluetooth adapter. Any external Bluetooth-enabled device needs to enter this pass key to send a print job to your printer.
  • Page 82 Printing Photos From a PictBridge-Enabled Camera Your printer supports PictBridge-enabled cameras. 1. Insert one end of the USB cable into the camera. 2. Insert the other end of the USB cable into the PictBridge port on the front of the printer. Refer to the instructions included with your camera for selection of the appropriate camera USB settings and PictBridge connection and usage information.
  • Page 83: Automatic Duplex

    8. When you are finished customizing your settings, click OK. The Printing Preferences dialog box closes. 9. Click OK or Print. Printing More Than One Page on a Sheet of Paper 1. Turn on your computer and printer, and make sure they are connected. 2.
  • Page 84: Manual Duplex

    7. Select how you want to bind your pages. 8. When you are finished customizing your settings, click OK. The Printing Preferences dialog box closes. 9. Click OK or Print. Manual Duplex Manual duplex allows you to print your document on both sides of the paper. The printer prints the odd-numbered pages of the document on the front sides of the paper.
  • Page 85: Printing A Banner

    Printing a Banner 1. Turn on your computer and printer, and make sure they are connected. 2. Load paper. For more information, see Loading Banner Paper. 3. With your document open, click File® Print. 4. Click Preferences, Properties, Options, or Setup (depending on the program or operating system). The Printing Preferences dialog box opens.
  • Page 86: Troubleshooting

    4. When the printer software installation screen appears, click Personal Installation or Network Installation. 5. Follow the instructions on your screen to complete the installation. Determine if the printer software is installed. Click Start® Programs or All Programs® Dell Printers. For Windows Vista:...
  • Page 87 ® Programs. 1. Click 2. Click Dell Printers. If the printer does not appear in the list of printers, the printer software is not installed. Install the printer software. For more information, see Removing and Reinstalling Software. Correct communication problems between the printer and the computer.
  • Page 88: Printer Problems

    Camera. General Problems Printing Problems Check the ink levels, and install new print cartridges if necessary. For more information, see: Dell Ink Management System. Replacing Ink Cartridges. Make sure you remove individual sheets from the paper exit tray. To avoid ink smudging when you are using the following media, remove each sheet as it exits, and allow it to dry:...
  • Page 89: Copying Problems

    If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Use the Remove Patterns option to remove image patterns from magazines or newspapers. 1. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a.
  • Page 90: Scanning Problems

    Into the ADF. Check paper sizes. Make sure the paper size being used matches the size you selected on the operator panel or the Dell All-In-One Center. Scanning Problems Check for blinking lights and error messages on the printer. For more information, see Error Messages.
  • Page 91 4. Select a lower scan resolution from the Select Scan Quality menu. 5. Click Scan Now. Change the scan resolution to a higher value if the scanned image quality is poor. 1. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a. Click ®...
  • Page 92: Fax Problems

    Scan To, and then press the left and right Arrow button to choose another application. Using the computer 1. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: ® Programs. a. Click b.
  • Page 93 Make sure your computer is not connected to the Internet by dial-up modem when trying to fax. When using an external modem, make sure it is turned on and it is correctly connected to your computer. When the printer's memory is full, print a fax activity report and resend pages that were not transmitted.
  • Page 94: Memory Card Problems

    4. Press the Back button If the quality of the received fax is still poor, the fax machine at the receiving end may be limiting the fax quality. Any adjustments that you make on your printer do not affect the quality of faxes received at the other end. Networking Problems Check the cable connections.
  • Page 95 Make sure you loaded the paper correctly. For more information, see Loading Paper. Use only paper recommended for your printer. For more information, see Print Media Guidelines. Use a smaller amount of paper when printing multiple pages. For more information, see Print Media Guidelines.
  • Page 96 3. Firmly grasp the paper, and gently pull it from the printer. 4. Close the printer unit. 5. Turn on the printer, and print the document again. If the jam is located in the duplex unit or near the rear access door: 1.
  • Page 97: Error Messages

    3. Close the ADF cover. 4. Press the Select button 5. Resend your print job to print any missing pages. Error Messages Error Message: What it indicates: Solution: Alignment problem. The tape was not removed from the Remove the tape from the ink cartridges. For ink cartridges before the cartridges more information, see Replacing Ink...
  • Page 98 Error XXXX If the LCD displays Error followed by Contact Customer Support. For more a four-digit number, an advanced information, go to support.dell.com. error has occurred. Paper Jam A paper jam exists in the printer. Clear the paper jam. For more information, see Check for a paper jam..
  • Page 99: Improving Print Quality

    Use the appropriate paper. For example, use Dell™ Premium Photo Paper if you are printing photos with a photo ink cartridge. Use paper that is a heavier weight, bright white, or coated. Use Dell Premium Photo Paper if you are printing photos. NOTE: Dell Premium Photo Paper may not be available in all areas.
  • Page 100 Use media that follows the printer's Media Guidelines. Make sure that the media is properly loaded in the input tray. Do not overload the input tray. Do not remove media from the input tray while printing. Flex, fan, and straighten the paper before loading. Do not use creased, damp, or curled paper.
  • Page 101: Viewing Or Printing Photos

    Printing From a Memory Card or USB Key Printing Photos Altering Photos Before Printing Printing Microsoft Office Files Most digital cameras use a memory card to store photos. The printer supports the following digital media: Compact Flash Type I and II Memory Stick Memory Stick PRO Memory Stick Duo (with adapter)
  • Page 102: Saving Photos To Your Computer

    4. Press the left or right Arrow button to scroll through the photos on the memory card or USB key. 5. Press the Select button to select a photo for printing. 6. Press the up or down Arrow button to specify the number of copies. 7.
  • Page 103 If your camera supports DPOF, you can specify which photos to print, and how many of each, while the memory card is still in the camera. The printer recognizes these settings when you insert the memory card into the printer. NOTE: If you specified a paper size in the DPOF selection, make sure the size of the paper loaded is not smaller than the size you specified.
  • Page 104 3. Press the button to access the Print Files Mode menu. 4. Press the up or down Arrow button to scroll to the file that you want to print. 5. Press the Start button...
  • Page 105: Specifications

    Specifications Overview Operating System Support Environmental Specifications Memory Specifications and Requirements Power Consumption and Requirements Media Types and Sizes Fax Mode Capabilities Cables Print and Scan Mode Capabilities Overview Memory 32 MB SDRAM 4 MB FLASH 4 MB Fax Connectivity USB 2.0 high-speed Duty cycle (average) 5,000 pages per month...
  • Page 106: Operating System Support

    ISDN (integrated service digital network) and cable modems are not fax modems and are not supported for faxing. Print and Scan Mode Capabilities Your printer can scan from 72 to 19,200 dpi. Although your printer has this capability, Dell™ recommends using the preset resolutions. Print and scan resolution...
  • Page 107: Media Types And Sizes

    Media Types and Sizes Media type: Sizes supported: Load up to: Plain paper 150 sheets Letter: 8.5 x 11 inches (216 x 279 mm) A4: 8.27 x 11.69 inches (210 x 297 mm) Legal: 8.5 x 14 inches (216 x 355.6 mm) Banner paper 20 sheets A4 Banner...
  • Page 109: Copying Documents

    Copying Copying Documents Collating Copies Copying Photos Copying a Two-sided Document Making a Duplex Copy Changing Copy Settings Copying Documents Using the Operator Panel 1. Turn on the printer. 2. Load the paper. For more information, see Loading Paper. 3. Load your original document. 4.
  • Page 110: Collating Copies

    4. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a. Click ® Programs. b. Click Dell Printers. c. Click Dell Photo AIO Printer 966. 5. Select Dell All-In-One Center. The Dell All-In-One Center opens.
  • Page 111 2. Load the paper. For more information, see Loading Paper. 3. Load your original document. 4. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a. Click ® Programs. b. Click Dell Printers.
  • Page 112: Copying Photos

    10. Click OK. 11. When you are finished customizing your settings, click Copy Now. Copying Photos Using the Operator Panel 1. Turn on the printer. 2. Load photo/glossy paper with the print side facing down. For more information, see Loading Paper.
  • Page 113 4. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a. Click ® Programs. b. Click Dell Printers. c. Click Dell Photo AIO Printer 966. 5. Select Dell All-In-One Center. The Dell All-In-One Center opens.
  • Page 114: Making A Duplex Copy

    If you are using your printer as a standalone copier, you can change the copy settings from the Copy Mode menus on the operator panel. For more information about settings, see Copy Mode. Using the Computer 1. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a. Click ® Programs. b. Click Dell Printers.
  • Page 115 Click Dell Photo AIO Printer 966. 2. Select Dell All-In-One Center. The Dell All-In-One Center opens. 3. Select the number of copies (1–99) and color setting from the Copy drop-down menu. 4. Click See More Copy Settings to: Choose a copy quality.
  • Page 116: Dell Technical Support Policy

    Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell- installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
  • Page 117: Warranty And Return Policy

    Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Owner's...
  • Page 118 Scanning Single-page Documents or Photos 1. Turn on your computer and printer, and make sure they are connected. 2. Load your original document or photo. 3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: ® Programs.
  • Page 119 Some programs do not support multiple-page scanning. 1. Turn on your computer and printer, and make sure they are connected. 2. Load your original photo. 3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: ® Programs.
  • Page 120 1. Make sure your computer is attached to the network. NOTE: Dell™ printers can only be attached to a network using a Dell Network Adapter (sold separately). 2. Turn on your computer and printer, and make sure they are connected.
  • Page 121 Set a scan-to-network PIN to restrict users from sending a scanned document to your computer. You can also specify a name for your computer which you need to select when scanning across a network. 1. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a.
  • Page 122 6. From the Dell Networking Options dialog, click Change your PC name and PIN for network scanning. 7. Follow the instructions on the screen. 8. When you have specified a computer name or a PIN, click OK. Editing Scanned Text Using Optical Character Recognition (OCR) OCR software converts a scanned image to editable text within a word-processing program.
  • Page 123: Editing Scanned Images

    Editing Scanned Images 1. Turn on your computer and printer, and make sure they are connected. 2. Load your original document. 3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a. Click ®...
  • Page 124: Saving An Image On Your Computer

    Saving an Image on Your Computer 1. Turn on your computer and printer, and make sure they are connected. 2. Load your original document. 3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a. Click ®...
  • Page 125: Enlarging Or Reducing Images Or Documents

    3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a. Click ® Programs. b. Click Dell Printers. c. Click Dell Photo AIO Printer 966. 4. Select Dell All-In-One Center. The Dell All-In-One Center opens.
  • Page 126: Changing Scan Settings

    3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966. For Windows Vista: a. Click ® Programs. b. Click Dell Printers. c. Click Dell Photo AIO Printer 966. 4. Select Dell All-In-One Center. The Dell All-In-One Center opens.
  • Page 127 Click Dell Printers. c. Click Dell Photo AIO Printer 966. 2. Select Dell All-In-One Center. The Dell All-In-One Center opens. 3. From the Send scanned images to: drop down menu, select the program you want to use. NOTE: If the program you want to use is not listed, select Search for more... in the drop-down menu. On the next screen, click Add to locate and add the program to the list.
  • Page 128: Licensing Notice

    Software based in part on the work of the Independent JPEG Group. The Dell modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Dell- or third-party-copyrighted software in this printer.
  • Page 129 Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users.
  • Page 130 terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.
  • Page 131 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns.
  • Page 132 to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish); that you receive source code or can get it if you want it; that you can change the software and use pieces of it in new free programs;...
  • Page 133 act of running a program using the Library is not restricted, and output from such a program is covered only if its contents constitute a work based on the Library (independent of the use of the Library in a tool for writing it). Whether that is true depends on what the Library does and what the program that uses the Library does.
  • Page 134 If such an object file uses only numerical parameters, data structure layouts and accessors, and small macros and small inline functions (ten lines or less in length), then the use of the object file is unrestricted, regardless of whether it is legally a derivative work.
  • Page 135 11. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Library at all.

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  • Donald Gilpin Oct 09, 2014 03:20:
    Want to know how to copy both sides of a page document