Solving Paper Feed Problems; Paper Frequently Jams; Paper Jam Message Remains After Jam Is Cleared; Page That Jammed Does Not Reprint After You Clear The Jam - Dell 3330dn User Manual

Solving paper feed problems

Paper frequently jams

These are possible solutions. Try one or more of the following:
F , ,
AN FLEX AND STRAIGHTEN THE PAPER IN THE TRAY OR FEEDER
Turn the stack of paper over, if possible, when you reload it into the tray or feeder.
C
HECK THE PAPER
M
AKE SURE THERE IS NOT TOO MUCH PAPER IN THE TRAY OR FEEDER
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
C
HECK THE GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
L
OAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store the paper in its original wrapper until you use
it.

Paper jam message remains after jam is cleared

The paper path is not clear. Clear jammed paper from the entire paper path, and then press

Page that jammed does not reprint after you clear the jam

In the Settings menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1
Press .
2
Press the down arrow button until
3
Press the down arrow button until
4
Press the down arrow button until
Settings appears, and then press
General Settings appears, and then press
Print Recovery appears, and then press
Troubleshooting
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