Table of Contents
Advertisement
Frequently Asked Questions ................................................................................................................................... 606
Clearing Jammed Roll Paper .................................................................................................................................. 607
Clearing a Jammed Sheet ...................................................................................................................................... 610
Troubleshooting When Paper Jams are not Found ................................................................................................. 612
Roll paper cannot be inserted into the Paper Feed Slot .......................................................................................... 614
Cannot load sheets ................................................................................................................................................ 614
Paper is not cut neatly ............................................................................................................................................ 614
Paper is not cut ...................................................................................................................................................... 614
The Media Take-up Unit Continues Rotating ........................................................................................................... 614
The size of clear film cannot be detected ............................................................................................................... 615
The Data lamp on the Control Panel does not light up ............................................................................................ 616
The printer does not respond even if print jobs are sent ......................................................................................... 616
Ink Filling.. is displayed ........................................................................................................................................... 616
The display screen indicates Agitating .................................................................................................................... 617
An error message is shown on the Display Screen ................................................................................................. 618
The printer ejects blank, unprinted paper ............................................................................................................... 618
Printing is faint ........................................................................................................................................................ 619
Paper rubs against the Printhead ........................................................................................................................... 620
The edges of the paper are dirty ............................................................................................................................. 620
The surface of the paper is dirty ............................................................................................................................. 621
The back side of the paper is dirty .......................................................................................................................... 621
Printed colors are inaccurate .................................................................................................................................. 621
Banding in different colors occurs .......................................................................................................................... 622
Colors in printed images are uneven ....................................................................................................................... 622
Image edges are blurred or white banding occurs .................................................................................................. 623
Setting the Blue Switch on the Platen ............................................................................................................... 623
The contrast becomes uneven during printing ........................................................................................................ 626
The length of printed images is inaccurate in the feeding direction .......................................................................... 626
Images are printed crooked .................................................................................................................................... 626
Documents are printed in monochrome ................................................................................................................. 626
Line thickness is not uniform .................................................................................................................................. 627
Lines are misaligned ............................................................................................................................................... 627
Cannot connect the printer to the network ............................................................................................................. 628
Cannot print over a TCP/IP network ....................................................................................................................... 628
Cannot print over a Bonjour network ...................................................................................................................... 628
Removing Installed Printer Drivers .......................................................................................................................... 629
With HP-GL/2, printing is misaligned ...................................................................................................................... 630
Lines or images are missing in printed HP-GL/2 jobs. ............................................................................................ 630
Lines are printed too thick or thin in HP-GL/2 print jobs ......................................................................................... 630
HP-GL/2 jobs are printed in monochrome (or color) ............................................................................................... 630
Printed colors of lines are inaccurate during HP-GL/2 printing ................................................................................ 631
HP-GL/2 jobs are printed 6 mm larger than specified ............................................................................................. 631
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified ...................................................... 631
HP-GL/2 printing takes a long time ........................................................................................................................ 631
The printer stops when printing a HP-GL/2 job (the carriage stops moving) ............................................................ 631
605
606
607
616
618
619
628
629
630
11
Advertisement
Table of Contents
Troubleshooting
