Error Code
027-770
[Cause]
The print job has a problem.
[Remedy] Submit the print job again.
027-771
[Cause]
The hard disk of the server connected to the machine is full.
[Remedy] Delete unnecessary data from the server.
027-772
[Cause]
An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
[Connectivity & Network Setup] > [Machine's E-mail Address/Host Name]. If the error
still is not resolved, confirm with your network administrator whether the SMTP server
supports the HELO command.
027-773
[Cause]
An error occurred during communication with the SMTP server.
[Remedy] Wait for a while, and then execute the operation again.
027-774
[Cause]
The specified e-mail address contains unsupported characters.
[Remedy] Specify the e-mail address using only ASCII characters.
027-775
[Cause]
Too many destination addresses have been specified.
[Remedy] Reduce the number of destination addresses. If the error still is not resolved, confirm
with your network administrator whether the SMTP server supports the EHLO command.
027-776
[Cause]
An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
[Connectivity & Network Setup] > [Machine's E-mail Address/Host Name]. If the error
still is not resolved, confirm with your network administrator whether the SMTP server
supports the EHLO command.
027-777
[Cause]
The destination SMTP server does not support SMTP-AUTH.
[Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [Connectivity & Network
Setup] > [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings].
027-778
[Cause]
The destination SMTP server does not support the SMTP-AUTH system set on the
machine.
[Remedy] Confirm the authentication type supported by the SMTP server with your network
administrator. The machine supports the following authentication types: AUTH GSSAPI
(only for Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH LOGIN, AUTH
CRAM-MD5.
027-779
[Cause]
Failed to authenticate the SMTP server.
[Remedy] Confirm the login name and password set to SMTP-AUTH.
027-796
[Cause]
The received e-mail was discarded because no documents were attached to it. (The
machine is set to print attached documents only.)
[Remedy] To print the mail body or header information also, change settings in the [Properties]
screen of CentreWare Internet Services.
Refer to "12 Computer Operations" > "E-mail Printing" in the User Guide.
027-797
[Cause]
The output destination of the received e-mail is invalid.
[Remedy] Specify a correct output destination, and send the e-mail again.
027-798
[Cause]
The specified document did not exist.
[Remedy] Check the job flow setting.
033-310
[Cause]
An error occurred.
033-311
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
033-312
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
Cause and Remedy
Error Code
15
523