Fuji Xerox ApeosPort-V 7080 Administrator's Manual page 462

15 Problem Solving
Error Code
016-555 [Cause]
[Remedy] Check whether you can connect from ApeosWare Authentication Management to the
For more information on the process, refer to the manual for ApeosWare Authentication Management.
016-556 [Cause]
[Remedy] Because the service is overloaded, wait for a while, and then execute authentication
For more information on the process, refer to the manual for ApeosWare Authentication Management.
016-557 [Cause]
[Remedy] Check ApeosWare Authentication Management.
For more information on the process, refer to the manual for ApeosWare Authentication Management.
016-558 [Cause]
[Remedy] Contact our Customer Support Center.
016-559 [Cause]
[Remedy] Confirm the settings for essential system data.
016-560
[Cause]
[Remedy] Check whether the network cable is connected, and confirm the settings of ApeosWare
016-562
[Cause]
[Remedy] Correct the guest database entries of Active Directory, or ApeosWare Authentication
016-564 [Cause]
[Remedy] Confirm the login name and password to access the Remote Download server. If the
016-569 [Cause]
[Remedy] Contact our Customer Support Center.
016-574 [Cause]
15
[Remedy] Confirm the connection to the DNS server. Check whether the FTP server name is
016-575 [Cause]
[Remedy] Specify the correct DNS server address. Or, specify the destination FTP server by using
462
Cause and Remedy
Connection to ApeosWare Authentication Management to the database or the active
directory timed out.
database or the active directory.
Connection to ApeosWare Authentication Management to the database timed out
because of an overload.
again.
If the error still is not resolved, check ApeosWare Authentication Management.
Authentication Agent internal error occurred.
The machine received an unknown error from ApeosWare Authentication
Management.
A remote download parameter error occurred. An invalid value is set for essential system
data.
A communications error occurred between the machine and ApeosWare Authentication
Management (sold separately).
Authentication Management. Also, print a Configuration Report, and if the DNS address
of the server is set to "Server Name / IP Address" for "Authentication", check whether
DNS is enabled.
Multiple entries containing the same smart card information were found in the guest
database of Active Directory, ApeosWare Authentication Management.
Management or ApeosWare Authentication Agent so that they do not contain the
same smart card information.
Failed to authenticate the Remote Download server.
error still is not resolved, contact the Customer Support Center.
Authentication Agent error
The machine failed to transfer data using FTP of the Scan to PC service because the host
or server name of the FTP server could not be resolved when accessing the DNS server.
registered correctly on the DNS server.
The machine failed to transfer data using FTP of the Scan to PC service because the
DNS server address was not registered on the machine.
its IP address.