Fuji Xerox ApeosPort-V 7080 Administrator's Manual page 500

15 Problem Solving
Error Code
021-420 [Cause]
[Remedy] Check the followings:
021-421 [Cause]
[Remedy] Check the followings:
021-422 [Cause]
[Remedy] Check the EP proxy server setting screen on CentreWare Internet Services.
021-423 [Cause]
[Remedy] Check the EP proxy server setting screen on CentreWare Internet Services.
15
500
Cause and Remedy
A time out error occurred while connecting to the EP system via the Internet
Failed to obtain the proxy setting.
The LAN cable connection
The default gateway setting
The subnet mask setting
The EP proxy server setting screen on CentreWare Internet Services
The working condition of the HTTP proxy server in which the proxy setting file is
registered
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
A time out error occurred while connecting to the EP system via the Internet
Failed to obtain the proxy setting.
The LAN cable connection
The default gateway setting
The subnet mask setting
The EP proxy server setting screen on CentreWare Internet Services
The working condition of the HTTP proxy server in which the proxy setting file is
registered
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
The proxy setting file is not found while connecting to the EP system via the Internet.
If the error still is not resolved after checking the setting, the proxy setting file may not
be registered. Consult your system administrator.
If the proxy setting file works normally but the error still is not resolved, contact our
Customer Support Center.
The size of the proxy setting file is too large. Failed to obtain the proxy setting file.
If the error still is not resolved after checking the setting, check the proxy setting file size.
When the size exceeds 64 KB, keep the file size down.
If the proxy setting file works normally but the error still is not resolved, contact our
Customer Support Center.