IBM InfoPrint 20 User Manual page 68

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Note: Line up the pointer on the left side of the end guide with the
6. Load closed envelopes with the flap side down as shown in the following
illustration. Make sure the stack is under the plastic tabs on the end
guides.
Note: Loading too many envelopes into the envelope tray can cause paper
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InfoPrint 20: User's Guide -- CD Version
markings on the bottom of the tray to set the envelope length.
jams.

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