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Symptom
PostScript printing problem
IPDS printing problem
194
InfoPrint 20: User's Guide -- CD Version
Action
If your printer is not printing PostScript jobs correctly, the printed
output will be unformatted and will include unrecognizable
characters (including %% identifiers and other font information).
Some print jobs such as screen dumps and PCL5e jobs may print
correctly.
Responses:
1. Make sure you have a PostScript printer driver installed and
that it is connected to the correct port.
2. If the driver is installed and connected correctly, make sure your
printer has enough memory (see "Memory Requirements" on
page 5 ). If it does have enough memory, suspect a problem with
the PostScript printer driver or a problem with the print job.
3. If you use either an Ethernet or token-ring connection, make
sure the PERSONALTY item in the Token Ring Menu or the
Ethernet Menu is set to AUTO or PS. AUTO allows the printer
to handle any data stream; PS dedicates the card to PostScript
jobs. If PERSONALTY is set to either PCL or IPDS, you cannot
print PostScript jobs using the card.
4. Set the PRINT ERRS item to ON in the PS Menu (see "PS
Menu" on page 103).
IPDS jobs are not printing.
Responses:
1. Print a configuration page. See "Printing the Printer
Configuration Page" on page 25. If the controller recognizes the
IPDS feature, the configuration page will list the IPDS menu and
Installed options will list "IPDS". If IPDS is not listed, remove
and reseat the IPDS SIMM. If reseating the SIMM does not
correct the problem, replace the SIMM.
2. If you use either an Ethernet or token-ring connection, make
sure your printer is configured for TCP/IP. You cannot send
IPDS jobs to the printer using an Ethernet or token-ring card
that is not configured for TCP/IP. See IBM Network Printers:
Ethernet and Token Ring Quick Configuration Guide for more
information about configuring Ethernet and token-ring cards.
3. If you use either an Ethernet or token-ring connection, make
sure the PERSONALTY item in the Token Ring Menu or the
Ethernet Menu is set to AUTO or IPDS. AUTO allows the printer
to handle any data stream; IPDS dedicates the card to IPDS jobs.
If PERSONALTY is set to either PCL or PS (PostScript), you
cannot print IPDS jobs using the card.
4. Make sure you have enough memory. See "Memory
Requirements" on page 5.
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