IBM InfoPrint 1622 User Manual

IBM InfoPrint 1622 User Manual

Ibm infoprint 1622: user guide
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InfoPrint 1622
MT(4546)
User's Guide
S510-6759-00

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Summary of Contents for IBM InfoPrint 1622

  • Page 1 InfoPrint 1622 MT(4546) User’s Guide S510-6759-00...
  • Page 2 Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and the printer emulates the functions corresponding to the commands.
  • Page 3 CAUTION: To install memory, you must access the printer system board. Turn the printer off, and unplug the power cord from the wall outlet before continuing. CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing.
  • Page 4: Table Of Contents

    Contents Chapter 1: Learning about the printer ... 6 Printer overview ... 6 Understanding the control panel ... 10 Chapter 2: Understanding print media guidelines ... 13 What types of print media can be loaded? ... 13 Tips on choosing the right print media ... 14 Storing print media ...
  • Page 5 Chapter 7: Troubleshooting ... 51 Calling for service ... 51 Checking an unresponsive printer ... 51 Printing multiple-language PDFs ... 52 Solving printing problems ... 52 Turning on Reduced Curl mode ... 54 Solving option problems ... 54 Solving paper feed problems ... 55 Solving print quality problems ...
  • Page 6: Chapter 1: Learning About The Printer

    Printer overview CAUTION: the power cord or telephone, during a lightning storm. Basic model The following illustration shows a printer with its base features. 150-sheet output bin Control panel and navigation buttons Manual feeder Do not set up this product or make any electrical or cabling connections, such as...
  • Page 7 The following illustration shows a rear view of the printer with its base features. Rear paper exit Power button Power connect Dust cover (not available for some models) USB connect Parallel connect Ethernet connect Printer overview...
  • Page 8: Configured Model

    Configured model The following illustration shows a fully configured printer. Items denoted with an asterisk (*) are options. 150-sheet output bin Control panel and navigation buttons Manual feeder 250-sheet tray 550-sheet drawer (optional) Printer overview...
  • Page 9 A number of menus are available to make it easy for you to change printer settings. The diagram shows the menu index on the control panel and the menus and items available under each menu. For more information about menus and menu items, see the Menus and Messages book on the Software and Documentation CD.
  • Page 10: Understanding The Control Panel

    Eight buttons: Back, Menu, Stop, Select ( • Indicator light Note: A label located on the inside front door shows the control panel buttons in your language. An additional translated label is included in the printer box. , and Back Voltar Zp t ě...
  • Page 11 4 Indicator light A two-toned LED is used on the control panel, one color being green and the other being red. The lights indicate whether the printer power is on, the printer is busy, idle, processing a job, or requires operator intervention.
  • Page 12 7 Display The display shows messages and graphics describing the current state of the printer and indicating possible printer problems you must resolve. The top line of the display is the header line. If applicable, it will contain the graphic indicating the Back button can be used.
  • Page 13: Chapter 2: Understanding Print Media Guidelines

    Storing print media • Avoiding jams We recommend that you try a limited sample of any paper or specialty media you are considering using with the printer before purchasing large quantities. What types of print media can be loaded? Get the most from your printer by properly loading the trays. Never mix media types within a tray.
  • Page 14: Tips On Choosing The Right Print Media

    Condition paper while it is still in the original wrapper. To condition it, store it in the same environment as the printer for 24 to 48 hours before printing to let the paper stabilize in the new conditions. Extend the time several days if the storage or transportation environment is very different from the printer environment.
  • Page 15: Unacceptable Paper

    Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±0.09 in., such as optical character recognition (OCR) forms In some cases, you can adjust registration with your software application to successfully print on these forms.
  • Page 16: Selecting Preprinted Forms And Letterhead

    Flex paper back and forth, and then fan. Do not fold or crease the paper. Straighten the edges on a level surface. Selecting preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper for the printer: •...
  • Page 17: Selecting Transparencies

    Before loading transparencies, fan the stack to prevent sheets from sticking together. Selecting transparencies The printer can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies being considered for use before buying large quantities.
  • Page 18 When printing on labels: • Set the Paper Type menu item to Labels in the Paper menu. Set the Paper Type from the printer control panel, the printer driver, or from MarkVision Professional. • Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding problems.
  • Page 19: Storing Print Media

    Cardstock can only be printed from the Manual Feeder. • Set the Paper Type menu item in the Paper Menu to Card Stock from the control panel, from the printer driver, or from MarkVision Professional. Set the Paper Weight to CardStock Weight, and select the CardStock Weight as Normal or Heavy for the value.
  • Page 20: Avoiding Jams

    Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. See What types of print media can be loaded? on page 13 for more information. Note: Try a limited sample of any print media you are considering using with the printer before purchasing large quantities.
  • Page 21: Chapter 3: Printing

    20 or Storing print media on page 19. Loading the 250-sheet tray Your printer has a 250-sheet tray. You may have also purchased an optional 550-sheet drawer. Print media is loaded into both components the same way. To load print media: Note: Do not remove a tray when a job is printing or when the control panel indicator light is blinking.
  • Page 22 Squeeze the side guide tab, and slide the guide to the outside of the tray. Squeeze the rear guide tab, and slide the guide to the correct position for the size media you are loading. Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface.
  • Page 23 Pinch the side guide tab, and slide the guide until it lightly rests against the edge of the media. Insert the tray. Extend the paper support on the output bin. Loading the 250-sheet tray...
  • Page 24: Extending The Tray For Legal Or Folio Size Paper

    Note: This feature may not be available for all models. Attach the dust cover (if available) to the back of the printer by aligning the tabs on the cover to the holes on the printer, then snap the cover into place.
  • Page 25: Loading The Manual Feeder

    To load print media: Note: Do not add or remove print media when the printer is printing from the manual feeder or when the control panel indicator light is blinking. Doing so may cause a jam.
  • Page 26 Slide the width guides until they lightly rest against the edge of the media. Hold both sides of the print media close to the manual feeder, and push it into the printer until it automatically engages. There is a brief pause between the time the printer engages the print media and when it feeds into the printer.
  • Page 27: Linking Trays

    You may need to click Properties or Setup from the initial Print box to see all of the available printer settings you can change. If you are not familiar with a feature in the printer driver window, open the online Help for more information.
  • Page 28: Canceling A Print Job

    Canceling a job from a computer running Windows Canceling a job from the taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window.
  • Page 29: Printing The Menu Settings Page

    The printer returns to the Ready state after the menu settings page prints. Printing a network setup page If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page also provides important information that helps in configuring for network printing.
  • Page 30: Printing A Font Sample List

    Reserve Print If you send a Reserve Print job, the printer does not print the job immediately. It stores the job in memory so you can print the job later. The job is held in memory until you delete it from the Held Jobs menu. Reserve Print jobs may be deleted if the printer requires extra memory to process additional held jobs.
  • Page 31 In the pop-up menu, select Job Routing. In the radio group, select the type of held job you want, enter a user name, and then send your job to the printer. Go to the printer when you are ready to retrieve your print job, and follow the At the printer steps on page 31.
  • Page 32: Chapter 4: Installing Options

    Installing options Accessing the system board CAUTION: To install memory, you must access the printer system board. Turn the printer off, and unplug the power cord from the wall outlet before continuing. Remove the paper tray. Installing options...
  • Page 33 Press button on the left side of the printer to release and lower the front door. Open the rear exit. Accessing the system board...
  • Page 34 Press both buttons on the front right side of the machine to release the side access door. Loosen the four screws of the cover to gain access to the system board. Accessing the system board...
  • Page 35: Adding A Memory Card

    Avoid touching the connection points along the edge of the card. If you are installing a memory card after setting up the printer, turn the printer off, and Adding a memory card...
  • Page 36 Note: The flash card can be installed in the top or the bottom set of connector pin holes. Close the side access door. Close the rear exit door. Close the front door. Plug the power cord into the wall outlet and turn the printer on to continue print functions. Adding a flash memory card...
  • Page 37: Installing An Optional 550-Sheet Drawer

    Place the printer unit directly on top of the 550-sheet drawer. Recognizing installed options The printer driver should automatically recognize the newly-installed option when the printer is turned on. If it does not, you can add the appropriate option manually.
  • Page 38: Chapter 5: Maintaining The Printer

    The printer control panel alerts you once a supply item or maintenance is required. You can also view the status of supplies in your printer on the control panel unless the printer is printing or in a busy state. The header or gray area at the top of the display will indicate the printer is Ready and lets you know if any trays are low.
  • Page 39: Conserving Supplies

    1 (lightest setting) to 10 (darkest setting). Causes the printer to print the two or more page images on one side of a sheet. Values for Multipage Print are 2 Up, 3 Up, 4 Up, 6 Up, 9 Up, 12 Up, and 16 Up.
  • Page 40 Changing a toner cartridge Turn the printer off. Press the button on the left side of the printer to release and lower the front door. Remove the toner cartridge. Press the release button on the base of the print cartridge assembly.
  • Page 41: Ordering A Photoconductor Kit

    Extended light exposure can cause print quality problems. Turn the printer offc Remove the print cartridge assembly. Press the button on the left side of the printer to release the front door. Lower the front door. Ordering supplies...
  • Page 42 Grasp the toner cartridge handle, and pull up and out. Note: Do not press the button on the print cartridge assembly Place the print cartridge assembly on a flat, clean surface. Remove the toner cartridge: Press the button on the base of the print cartridge assembly. Grasp the toner cartridge handle, and pull up and out.
  • Page 43 Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go.
  • Page 44: Maintenance Kit

    80 Scheduled Maintenance appears on the display after 120,000 pages have printed to let you know it is time to replace printer maintenance items. Order a maintenance kit when 80 Scheduled Maintenance first appears on the display. The maintenance kit contains all the items necessary to replace the pick rollers, the fuser, and the transfer roller.
  • Page 45: Chapter 6: Clearing Jams

    To resolve the paper jam messages, you must clear the entire paper path, and then press resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.
  • Page 46: Clearing Printer Jams

    Clearing printer jams Clearing a jam We recommend clearing the entire paper path when a paper jam occurs. To clear the jam: Open the paper tray. If necessary, remove the tray from the printer. Remove the jammed media. Clearing printer jams...
  • Page 47 Press down on the green duplex flap to release jammed pages from the duplex area. Remove any crumpled paper from the tray. CAUTION: Fuser or fuser area may be hot. Open the front door, and remove the print cartridge assembly. Clearing printer jams...
  • Page 48 CAUTION: Fuser or fuser area may be hot. Open the rear exit, and remove the jammed pages. After you have cleared the jams, reinstall the print cartridge assembly, and make sure all printer doors and trays are closed. Press Note: Jam recovery is set to Auto by default. When jam recovery is set to Auto, the memory that holds the image of a page may be reused after the page is printed but before it has successfully exited the printer if that memory is needed for another use.
  • Page 49 Clearing a jam in the manual feeder Remove the paper from the manual feeder. Open the front door, and remove the print cartridge assembly. Clearing printer jams...
  • Page 50 Lift the flap at the front of the printer, and remove the jammed pages beneath the flap. Open the rear exit, and remove the jammed pages. CAUTION: After you have cleared the jams, reinstall the print cartridge assembly, and make sure all printer doors and trays are closed. Press Note: Jam recovery is set to Auto by default.
  • Page 51: Chapter 7: Troubleshooting

    You need to know your printer model type and serial number. See the label on the printer for this information. The serial number is also listed on the menu settings page. See Printing the menu settings page on page 29 for more information.
  • Page 52: Printing Multiple-Language Pdfs

    3 Check the Print as image box. 4 Click OK. Solution Turn the printer off, wait about 10 seconds, and turn the printer back on. If the Performing Self Test and Ready messages do not appear, turn the printer off and call for service.
  • Page 53 IEEE 1284-compliant parallel cable. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. Set Collation to On in the Finishing Menu or through the printer driver.
  • Page 54: Turning On Reduced Curl Mode

    Turning on Reduced Curl mode If the print media is curled once it exits the printer, Reduced Curl mode can be turned on to help reduce the problem. However, before turning this mode on, you should try the possible solutions offered in Troubleshooting. For more information, see The paper is curled once it exits the printer.
  • Page 55: Solving Paper Feed Problems

    Solution A service message indicates printer failure that may require service. Turn the printer off, wait about 10 seconds, and then turn the printer on. If the error recurs, write down the error number, the problem, and a detailed description. Call for service.
  • Page 56: Solving Print Quality Problems

    Solving print quality problems The information in the following table may help you solve print quality problems. If these suggestions still do not correct the problem, call for service. You may have a printer part that requires adjustment or replacement. Problem Action Print is too light.
  • Page 57 • Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 dpi, or 2400 uneven edges. Image Q. • Enable Enhance Fine Lines. • If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. Solving print quality problems...
  • Page 58 Print is skewed or inappropriately slanted. Transparency print quality is • Use only transparencies recommended by the printer manufacturer. poor. • Make sure the Paper Type setting in the Paper menu is set to Transparency. Solving print quality problems...
  • Page 59 In addition, the Enhance Fine Lines and Gray Correction options can be enabled to improve print quality. These settings are available on the driver and on the printer Embedded Web Server (EWS) interface. For more information about these options, see the driver Help.
  • Page 60: Chapter 8: Administrative Support

    This saves this setting as the new user default, and the printer returns to Ready. Disabling control panel menus Since many people could be using the printer, an administrator may choose to lock the control panel menus to keep others from changing menu settings from the control panel.
  • Page 61: Enabling Control Panel Menus

    Restoring factory default settings When you first enter the printer menus from the control panel, you may notice an asterisk (*) to the left of a value in the menus. This asterisk indicates the factory default setting. These settings are the original printer settings. (Factory defaults may vary for different regions.)
  • Page 62: Adjusting Power Saver

    Power Saver appears, and then press Using the numeric pad or the right and left arrows on the control panel, enter the number of minutes for the printer to wait before entering Power Saver. The settings available range from 2–240 minutes. If you want to turn Power Saver off, see Disabling Power Saver on page 62.
  • Page 63: Selecting Printer Operating Mode

    Web server network communications between the PC and the printer. To connect to the SSL port: Open your Web browser. In the address line, enter the IP address of the printer you want to configure using the format: https: //ip_address/.
  • Page 64: Using Secure Mode

    IP Security provides authentication and encryption of communications at the network layer allowing all application and network communications over the IP protocol to be secure. IPSec can be set up between the printer and up to five hosts, using both IPv4 and IPv6. To configure IPSec through the Embedded Web Server: Open your Web browser.
  • Page 65: Locking The Control Panel Menus

    To configure the Secure mode for TCP and UDP ports from the Embedded Web Server: Open your Web browser. In the address line, enter the IP address of the printer you want to configure using the format: http://ip_address/. Click Configuration.
  • Page 66: Notices

    Federal Communications Commission (FCC) compliance information statement This printer, type 4512 or 4546, has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two...
  • Page 67: Product Energy Consumption

    Warning: Electrical surges can be very destructive to equipment connected to AC power sources. If you plan to operate your printer at a voltage exceeding the voltage range(s) in the following table, you must attach a suitably rated and certified power-regulating device (such as a voltage stabilizer or UPS device) to the printer power supply.
  • Page 68 IEC 60825-1. Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. The laser system and printer are designed...
  • Page 69: Index

    21 paper input tray 21 multipurpose feeder 25 transparencies input tray 21 lock feature, security 65 Macintosh 29 maintaining the printer 38 ordering a toner cartridge 39 maximum fill line 22 media guidelines letterhead 16 letterhead, printing 16 letterhead...
  • Page 70 ordering, toner cartridge 39 panel, control 10 paper 14 choosing 14 letterhead 16 preprinted forms 16 unsatisfactory types 15 paper tray adjustment 22 photoconductor ordering 41 photoconductor kit changing 41 Power Saver, adjusting 62 preprinted forms 16 print cartridge See toner cartridge Print media guidelines 14 print media jams avoiding 20...
  • Page 72 Printed in USA S510-6759-00...

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