Page 1 InfoPrint 3000 Operator’s Guide S544-5564-01...
Page 3 InfoPrint 3000 Operator’s Guide S544-5564-01...
Page 4 Changes are made periodically to this publication. Requests for IBM publications should be made to your IBM representative or to the IBM branch office serving your locality. If you request publications from the address given below, your order will be delayed, because publications are not stocked there.
Page 5 Transfer the original unaltered copy of the documentation when you transfer the related IBM product (which may be either machines you own, or programs, if the program’s license terms permit a transfer). You must, at the same time, destroy all other copies of the documentation.
Page 6 InfoPrint 3000 Operator’s Guide...
Page 7: Table Of Contents
Chapter 3. Functional Areas ..15 Forms and the Forms Path Control Unit Area . Operator Alert Area . Display Touch Screen . © Copyright IBM Corp. 1998 Power Control Panel . Developer Area Forms Input and Transfer Station Area . Printer Control Panel.
Page 8 Switching Print Resolution . Chapter 7. Ordering and Replacing Supplies ....175 Supplies . IBM Supplies Worksheet . Ordering Supplies. Maintenance Supply Items . Customer-Replaceable Supply Items .
Page 9 Appendix A. Valid Form Lengths in Inches ....291 Appendix B. Physical System Layouts 293 Simplex Models . Duplex Models. Glossary....297 Index .
Page 10 viii InfoPrint 3000 Operator’s Guide...
Page 11: Figures
21. Factory Set Default Registration . 22. Sample Field Adjusted Registration . 23. Options Pull-Down Menu . 24. Stacker Height Control . © Copyright IBM Corp. 1998 25. Reprint Path Length . 26. Duplex Mode Reprint Path Length . 27. Reestablishing Forms Alignment .
Page 12 InfoPrint 3000 Operator’s Guide...
Page 13: Tables
13. Printer 1 Jam Recovery Procedures - Duplex Mode . 14. Printer 2 Jam Recovery Procedures - Duplex Mode . 15. IBM Supplies Worksheet . 16. Printer Conﬁguration Items . © Copyright IBM Corp. 1998 17. Parallel Channel Attachment Items .
Page 14 InfoPrint 3000 Operator’s Guide...
Page 15: Statement Of Limited Warranty
The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you originally purchase for your use, and not for resale, from IBM or an IBM authorized reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
Page 16: Warranty Service
(called “On-site”) or at one of IBM’s or a reseller’s service locations (called “Carry-in”) or 2) an “Exchange” service, either On-site or Carry-in. When a type of service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours.
Page 17: Limitation Of Liability
(including negligence and misrepresentation), you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages, IBM is liable only for: 1. Bodily injury (including death), and damage to real property and tangible personal property;...
Page 18 InfoPrint 3000 Operator’s Guide...
Page 19: Notices
IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any...
Page 20: Trademarks
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modiﬁcations to this equipment.
Page 21 TV communication and to other electrical or electronic equipment. Such cables and connectors are available from IBM authorized dealers. IBM cannot be responsible for any interference caused by using other than recommended cables and connectors. Japanese VCCI:...
Page 22: Safety Notice Conventions
Taiwan EMC: Safety Notice Conventions This publication contains safety notices that warn users of situations that could cause them harm. Caution Notices Caution notices make users aware of hazards that can cause minor or moderate personal injuries, such as cuts or burns. The following notices are examples of the kinds of caution notices that can appear in an Operator’s Guide.
Page 23: Danger Notices
Danger Notices Danger notices make users aware of hazards that can cause serious injury or death. The following are examples of danger notices. Notices...
Page 24: Safety Notices
Safety Notices xxii InfoPrint 3000 Operator’s Guide...
Page 25: Laser Safety
The laser used in the InfoPrint 3000 complies with IEC 825-1 and EN 60825. The printer is a Class 1 Laser Product that contains ﬁve enclosed Class IIIb InGaAsP lasers with peak power of 10 milliwatts and a wavelength of 635 nanometers.
Page 26: Environmental Information
ENVIRONMENTAL INFORMATION IBM has established a procedure by which used photoconductor drums can be returned to IBM. Specific instructions and a mailing label appear in the box in which the photoconductor drum is shipped. Third-party servicing companies and customers who are not using IBM service are encouraged to use those procedures.
Page 27: Preface
“Chapter 2. Operator’s Overview” on page 9 describes the operator’s role in using and maintaining the printer. v “Chapter 3. Functional Areas” on page 15 describes the parts of the printer, including its switches, controls, and Display Touch Screens.
Page 28: Terminology
New terms are italicized where the term is ﬁrst deﬁned in the publication. For example: The term forms path refers to the entire route that the forms travel. Pictorial Conventions Most artwork in this publication shows a InfoPrint 3000 Model ES1 printer. xxvi InfoPrint 3000 Operator’s Guide...
Page 29: Infoprint 3000 Library
IPDS Handbook for Printers That Use the Advanced Function Common Control Unit, G544-3895, which contains technical information about the host-to-printer data stream, and exception reporting. v InfoPrint 3000 Maintenance Information Manuals, IBM Part Number 24L4856, which contain technical information about maintaining and repairing the printers.
Page 30 xxviii InfoPrint 3000 Operator’s Guide...
Page 31: Summary Of Changes
One of two forms identiﬁcation worksheets in Chapter 8 was deleted. v Miscellaneous changes were made to Table 15 on page 177. v Deletions were made in “Customer-Replaceable Supply Items” on page 177. v The Toner Yield Calculations appendix was deleted. © Copyright IBM Corp. 1998 xxix...
Page 32 InfoPrint 3000 Operator’s Guide...
Page 33: Chapter 1. Introduction
Chapter 1. Introduction Chapter Overview This chapter reviews the characteristics of the IBM InfoPrint 3000, including the following models: v ES1 v ED1/ED2 System Characteristics Table 1 on page 2 summarizes the speciﬁcations for the various printers in the InfoPrint 3000 family.
Page 34: Infoprint 3000 Printer Speciﬁcation Summary
3. Print Speed stated in 1-up mode/2-up mode. (See notes 5 and 6 for more information.) 4. The Print speed for Duplex is the total system speed (2 printers). The Print speed for dual simplex lists individual printer speed (either Printer 1 or Printer 2).
Page 35: Printer Characteristics
Note: Duplex mode does not support printing on adhesive labels. After printing, the forms may be stacked in the printer stacker or processed by an optional postprocessing device. Nonimpact printing, when combined with all-points addressability, allows graphics and many different type sizes and styles to appear on a single page.
Page 36: Duplex Printing Applications
The forms path can be: v From the forms input area of Printer 1 through to the output stacker of Printer 2 v From the forms input area to a postprocessing device at the output of Printer 2 v From a preprocessing device ahead of Printer 1 through to a postprocessing device at the output of Printer 2.
Page 37: Simplex And Dual Simplex Printing Applications
Alternatively, forms can remain threaded continuously through both printers in a duplex physical conﬁguration, but with printing occurring in simplex mode. Printing occurs on only one printer, while the other printer processes blank pages. Note: Each printer can have its own set of preprocessing and postprocessing devices.
Page 38: Inline Conﬁguration For Duplex
Inline Conﬁguration for Duplex Optional preprocessing device Printer Utility Module (PUM) attached to Printer 1 Printer 1 Buffer/Flipper Unit AFCCU attached to Printer 2 Printer 2 Optional postprocessing device InfoPrint 3000 Operator’s Guide...
Page 39: Left Angle Conﬁguration For Duplex
Left Angle Conﬁguration for Duplex Optional preprocessing device Printer Utility Module (PUM) attached to Printer 1 Printer 1 Buffer/Flipper Unit AFCCU attached to Printer 2 Printer 2 Optional postprocessing device Chapter 1. Introduction...
Page 40: Left Angle Conﬁguration For Dual Simplex
Left Angle Conﬁguration for Dual Simplex Optional preprocessing device for Printer 1 Printer Utility Module (PUM) attached to Printer 1 Printer 1 Optional preprocessing device for Printer 2 Optional postprocessing device for Printer 1 AFCCU attached to Printer 2 Printer 2 Optional postprocessing device for Printer 2 InfoPrint 3000 Operator’s Guide...
Page 41: Chapter 2. Operator's Overview
Replenish and check supplies As indicated by messages on the Display Touch Screen of the affected printer © Copyright IBM Corp. 1998 Where to Find More Information: “Controlling the System Power” on page 56 “Enabling and Disabling Attachments” on page 63 “Cleaning the Printer”...
Page 42: Operations
As requested by the system “Changing the Language of Messages” on programmer or service page 218 representative “Conﬁguring the Printer” on page 219 “Conﬁguring the Host Attachments” on page 229 “Conﬁguring Preprocessing/Postprocessing Devices/Interfaces” on page 241 Once each week “Cleaning the Oiler Belt” on page 86 Once each week “Checking the Absorbent Pad in the Oil Pan”...
Page 43: Normal Operation (Ready Status)
Normal Operation (Ready Status) Before the printer can begin printing, it must be in Ready status. The printer is in Ready status when all of the following conditions have been met: v The printer is powered on and ready. v The fuser is warmed up and the printhead is ready.
Page 44: Operator Intervention (Not Ready Status)
Not Ready status. In addition, whenever the printer detects an Out of Supplies, Intervention Required, or Printer Error condition, it places itself in Not Ready status. An error message also appears on the Display Touch Screen. v Out of Supplies messages indicate that the printer needs basic supplies service.
Page 45: Service Call Procedure
Use this procedure only when you have tried all of the operator actions that are described in the error message or listed in this book. 1. Collect information about the printer system, including the machine type, model number, and serial number. This information is on a label (1) behind the center front cover, above the toner cartridge, on the diagonal frame of the transfer station.
Page 46 InfoPrint 3000 Operator’s Guide...
Page 47: Chapter 3. Functional Areas
The forms path begins in the forms input area and ends in the stacker area. Figure 1 on page 16 shows the forms path for a simplex printer and the major elements within the printer engine. Note that the path looks a bit different if you use preprocessing or postprocessing devices attached to your printer.
Page 48: Forms Path Through A Printer Engine
– Forms enter from the right under the printer to the urge unit and then move up through the Forms Input area (6). – The stacker is disabled, and forms exit the printer to the left directly to the postprocessing device (5).
Page 49: Control Unit Area
Operator Alert Assembly Display Touch Screen Power Control Panel AFCCU Frame in a simplex printer or in Printer 2 of a duplex conﬁguration or Printer Utility Module (PUM) Frame in Printer 1 Printer Engine Frame Chapter 3. Functional Areas...
Page 50: Operator Alert Area
On Printer 1 of a duplex system, the Power Control Panel provides power control for the Printer Utility Module (PUM) frame and the printer engine. On Printer 2 of a duplex system and on a simplex printer, the Power Control Panel provides direct power control for the AFCCU frame and the printer engine.
Page 51 Control Unit Establishes where control unit power is controlled. Local/Remote On Printer 1 - When this switch is in the Local position, the PUM is Switch powered on and off by the Control Unit Power On and the Control Unit Power Off if in Local switches. In the Remote position, the PUM is powered on and off by Printer 2 control unit power controls.
Page 52: Developer Area
Developer Area You add toner and developer mix to the printer in the developer area. Table 3 on page 21 describes the controls. You add toner by placing a new toner cartridge (1) in the developer area next to the Printer Control Panel.
Page 53: Developer Area Controls
Table 3. Developer Area Controls Using This Control: Does This: Toner Cartridge Contains toner for the toner hopper. Developer Mix Inlet Supply opening for adding developer mix to the developer. Starts the developer mix drain process to move developer mix Developer Drain Lever from the developer into an external container for disposal.
Page 54: Forms Input And Transfer Station Area
Forms Input and Transfer Station Area You load forms that are ready for processing into the printer at the forms input area. The developer mix bottle and drain hose are also in the forms input area. In the transfer station area, print images are transferred from the photoconductor drum to the forms that are traveling through the printer.
Page 55: Printer Control Panel
Printer Control Panel The printer control panel is just below the transfer station. Table 4 describes its controls. Table 4. Printer Control Panel Using This Control: Darker Contrast Control Key Lighter Contrast Control Key Does This: Adjusts print contrast from lighter (1) to darker (7). The current setting is marked by an LED.
Page 56 Note: This control is used only for fan-fold forms that are stacked at the printer stacker. If the control is not set correctly, the stacker jams. Moves the forms toward the transfer station and stacker area.
Page 57: Transfer Station Control Lever And Tractor Control Levers
Transfer Station Control Lever and Tractor Control Levers The transfer station control lever and the tractor control knob are on the transfer station frame. Using This Control: Transfer Station Control Lever Tractor Control Does This: Releases the transfer station latch and opens the transfer station. To open the transfer station, you move the lever to the left and lift the transfer station in a counterclockwise direction.
Page 58: Puller Control Lever
Puller Control Lever The puller lever is on the left side of the input area. When you press the lever, pressure is released on the scuff and backup rollers inside the fuser area. The lever is spring-loaded, so pressure returns to the scuff and backup rollers when you release the puller lever.
Page 59: Stacker Area
Stacker Area Printed and fused fan-fold forms leave the fuser area and are refolded in the stacker area. “Stacker Control Panel” on page 28 and “Forms Length and Width Controls” on page 30 describe the stacker area controls in detail. Note: Roll-feed forms do not use the stacker area.
Page 60: Stacker Control Panel
Ready when the system is in dual simplex mode. If pages are waiting to be printed and the system or printer is online to the host, printing begins. Finishes the page that is currently being printed and makes the printing system (both printers) Not Ready in duplex mode or the individual printer Not Ready in simplex mode.
Page 61 Using This Control: Does This: Moves the stacker table up. Stops the movement of the stacker table. Moves the stacker table down. Forms Feed Advances the forms to allow them to stack with the original folds at the perforations. Note: You use the NPRO pushbutton on the Display Touch Screen to advance the forms for separation.
Page 62: Forms Length And Width Controls
Forms Length and Width Controls Using This Control: FORMS WIDTH FORMS LENGTH InfoPrint 3000 Operator’s Guide Does This: Increases or decreases the stacker width setting. You can set this lever from 8 to 18 inches in increments of ¼ inch. Increases or decreases the stacker length setting.
Page 63: Stacker Height Control
Stacker Height Control The stacker height control is behind the front left cover. This control allows you to control the height (and weight) of the printed output stack. Raising the stacker height shortens the height of the output stack. While this reduces the weight of the output stack, it also required you to empty the stacker more often.
Page 64: Rear Service Area
Note that the preprocessing/postprocessing device interface cable connection area is the same on the AFCCU frame of the following: v A simplex printer v Printer 2 of a duplex or dual simplex conﬁguration v Or the PUM frame on Printer 1. Fuser oil reservoir...
Page 65: Copyright Ibm Corp
Using the Display Touch Screen in Duplex and Dual Simplex Modes In duplex mode, the two printers work as one logical printer and are controlled from a single Display Touch Screen.
Page 66: Display Touch Screen Windows
The Main Window contains the following: v A Title Bar, which lists the name of the printer and the current v A Menu Bar, which lists the ﬁve pull-down menus you can use v Pushbuttons, which let you access frequently-used procedures.
Page 67: Keyboard, Keypad, And Hexpad Windows
Not Ready state to cancel a job. In simplex mode, only the individual printer must be in a Not Ready state. See “Canceling a Job” on page 78 for more information.
Page 68: Numeric Keypad Window
Delete Home Left Right Backspace Caps Shift Lock Figure 5. Numeric Keypad Window InfoPrint 3000 Operator’s Guide In Insert mode, characters you select are inserted at the cursor position, moving any existing characters to the right. In Overwrite mode, characters you select are “typed” at the cursor position directly over existing characters.
Page 69: Selection Devices On The Display Touch Screen Windows
Figure 6. Alphanumeric Keyboard Window Selection Devices on the Display Touch Screen Windows The following sections summarize the controls you use to interact with the printers. Fingertip Control When you touch the surface of the Display Touch Screen with your ﬁnger, a small plus symbol (+) appears directly under your ﬁnger tip.
Page 70: Radio Buttons
For example, when a printer is in the Ready state, the Check Reset pushbutton is grayed out, but it is not grayed out when a printer is in the Not Ready state. Note: Except for the ﬁgure above, none of the selection items, pull-down menu...
Page 71: Control Procedures
Switch To... Print Screen Close No Attachments Enabled Printer 1 Counter: 135 Feet Printer 2 Counter: 4 Feet Reset Counter : 135 Feet Figure 8. System Menu Symbol - Pull-Down Menu There are three actions on the pull-down menu from which you can choose: Switch to...
Page 72: Screen Saver Timeout
Conﬁgure Printer procedure. The timeout period ranges from 0 to 60 minutes. You may set different timeout periods for each printer in duplex mode and for both Printer 1 and Printer 2 in simplex mode. In InfoPrint 3000 Operator’s Guide...
Page 73: Symbols And Visual Cues
Printer 1 and Printer 2, the shortest of the two settings is used by both printers. Symbols and Visual Cues The Display Touch Screen windows contain several symbols that act as visual cues.
Page 74 This symbol indicates the presence of a Caution or Warning message. This symbol indicates that the printer is processing your selection. Please wait. InfoPrint 3000 Operator’s Guide...
Page 75: Chapter 5. Task Summary
Chapter 5. Task Summary The following sections summarize the functions available from the printer pull-down menus. Figure 10 on page 44 shows all pull-down menu procedures. It also shows which pull-down menu you use to access each procedure. Shading indicates the user authorization level that is required of each procedure.
Page 76: Procedure Access Chart
A23O0142 Figure 10. Procedure Access Chart InfoPrint 3000 Operator’s Guide...
Page 77: Operate Pull-Down Menu
Makes the complete system (both printers) Ready when it is in duplex mode. It also makes the individual printer Ready when it is in simplex or dual simplex mode. If pages are waiting to be printed and the system or printer is online to the host, printing begins.
Page 78 In duplex mode, Shutdown affects the complete system. In simplex or dual simplex mode, Shutdown applies to just the printer for which the procedure was selected. You can still use the other printer.
Page 79: Conﬁgure Pull-Down Menu
Figure 12. Conﬁgure Pull-Down Menu Deﬁne Forms... Lets you change, add, and delete form deﬁnitions. You must deﬁne a form before you can assign and load it on a printer. See “Deﬁning Forms” on page 247 for more information. Conﬁgure Printer...
Page 80 Network Management Protocol (SNMP), Remote Management Interface (RMI), and Modem. See “Conﬁguring Remote Access” on page 245 for more information. InfoPrint 3000 Operator’s Guide...
Page 81: Analyze Pull-Down Menu
Analyze Pull-Down Menu Figure 13 shows the selections available on the Analyze pull-down menu. Operate Ready Figure 13. Analyze Pull-Down Menu Service Actions... Traces... Print Samples... Configure Analyze Service Actions... Traces... Print Samples... Check Reset Used only by a service representative and protected by a Customer Engineer user authorization level password.
Page 82: Options Pull-Down Menu
Password... Lets you set the authorization level of the person who is working on the printer. It also allows you to change the user authorization password. Access to higher user authorization levels is password protected. See “Changing the Password or Authorization Level” on page 79 for more information.
Page 83 Lets you enable, disable, install, and uninstall special features (customer-requested features that are also known as RPQs). You can install special features from a diskette or from the printer hard disk drive. You must both install and enable the feature before it becomes functional.
Page 84: Help Pull-Down Menu
Help Pull-Down Menu The Help pull-down menu has only one choice, General Help. SELECTING General Help displays general information about the Display Touch Screen. Figure 15. General Help Window InfoPrint 3000 Operator’s Guide...
Page 85: Additional Help
Additional Help All procedure windows contain a Help pushbutton, which displays information about performing the procedure. This information usually includes a summary of the procedure, directions for performing the procedure, and an explanation of each pushbutton in the procedure window. For example, selecting the Help pushbutton when you are deﬁning forms causes the following window to appear.
Page 86 InfoPrint 3000 Operator’s Guide...
Page 87: Chapter 6. Operator Responsibilities
Preprocessing and Postprocessing Instructions Powering On and Off Pre/Post Devices . Enabling/Disabling Pre/Post Interfaces . Using the Printer Stacker . © Copyright IBM Corp. 1998 Error and Jam Recovery Adding Supplies . Nonprocess Runout (NPRO) . Recovering from a Forms Jam (Simplex Operations) .
Page 88: Controlling The System Power
Control Unit on the Power Control Panel. The other is for the printer that is attached to the PUM frame. Printer 2 in a duplex system and a simplex-only printer also has two sets of power controls. One is for the Advanced Function Common Control Unit (AFCCU) frame, which is labeled Control Unit on the Power Control Panel.
Page 89: Local/Remote Power Control
You can switch power on for the complete system for duplex or simplex mode use. You can also switch power on for only one printer and its associated control unit in simplex mode when one of the two system printers is not operable and needs repair.
Page 90: Remote System Power Control - Duplex
1. Ensure that both printers in a duplex system are connected to a three-phase electrical outlet that is reserved for the printers. 2. Ensure that the printer in a simplex system is connected to a three-phase electrical outlet that is reserved for the printer.
Page 91: Local System Power Control - Duplex Models
1. Ensure that both printers in a duplex system are connected to a three-phase electrical outlet that is reserved for the printers. 2. Ensure that the printer in a simplex system is connected to a three-phase electrical outlet that is reserved for the printer.
Page 92: Powering Off The System
(PUM or AFCCU) in which the switch is installed and from the attached printer engine. This action on one of the system printers does not effect power on the other printer in the system, but causes the other printer to be functionally inoperable.
Page 93: Shutting Down And Restarting The System
Shutting Down the System Note: With a duplex conﬁguration in duplex mode or with a simplex printer, this procedure shuts down the complete system (both printers in a duplex conﬁguration).
Page 94: Restarting The System
Shutdown Complete appears when the shutdown process is complete. 3. If necessary, switch power off to the system or the individual printer. See “Controlling the System Power” on page 56 for details. As required, correct the problem that caused you to initiate the procedure.
Page 95: Enabling And Disabling Attachments
Switch power on to the system in simplex mode without using Auto Start v Whenever you need to enable a disabled attachment. The enable/disable status of installed host attachments may be set differently between duplex and dual simplex modes and between Printer 1 and Printer 2 in dual simplex. Remote Channel Enable/Disable If your installation uses two System/370 Parallel Channels, a “Remote Channel...
Page 96: Enabling A Host Attachment
2. From the list of currently installed attachments, SELECT the attachment you want to disable, then SELECT the Disable pushbutton. 3. If you want the printer active for attachments that are not disabled, choose one of the following methods: v In duplex mode, SELECT the Ready pushbutton on the Display Touch Screen main window.
Page 97: Adjusting The Display Touch Screen Monitor
Adjusting the Display Touch Screen Monitor You may decide that some physical aspect of the information image that is displayed on the face of the monitor needs adjusting. You can adjust the image with the user controls at the bottom of the monitor and the On-Screen-Display (OSD) icons.
Page 98: On-Screen-Display Controls
On-Screen-Display Controls In addition to brightness and contrast, the On-Screen-Display (OSD) controls allow you to make further adjustments to the image on the monitor. When you push in the OSD/Select button, the OSD main menu appears on the screen. Figure 18. On-Screen-Display Main Menu Note: If you do not make a selection within 6 seconds, the OSD menu disappears.
Page 99 Table 10. Submenu Icons (continued) Using This Control: Does This: Cancel Cancels any adjustments you made and returns to the main menu. Exit OSD Exits the OSD main menu after you press the OSD/Select button. Chapter 6. Operator Responsibilities...
Page 100: Adjusting The Print Position
In printing, the term registration refers to the relative print positions of images that are printed at different times. For example, when you process preprinted forms, the registration is good if the new image printed by the system printer aligns correctly with the preprinted image (as shown in Figure 19).
Page 101: Poor Registration
The point of origin remains in effect (even when the printer is powered off) until you change it later with the Adjust Print procedure. 1. Ensure that the form loaded in the printer is the form selected at the Assign Form to Load window.
Page 102 Do the procedure once to adjust the Form Name on Printer 1 and again to adjust the Form Name on Printer 2. side of the duplex form is being printed on each printer in the system: v “Front First”...
Page 103: Factory Set Default Registration
Forms Design Reference for Continuous Forms Advanced Function Printers. The vertical and horizontal adjustment directions are always relative to the process direction (the direction that forms are moving through the printer). The vertical adjustment moves the point of origin on a line parallel to the forms V=-480...
Page 104: Sample Field Adjusted Registration
Figure 22. Sample Field Adjusted Registration Note: The horizontal (H) and vertical (V) values vary depending on the print resolution (PEL) that you selected for the printer. Operator Tips v Once you have determined the adjustments for a particular form, you can make a note of the adjustment values on the “Form Identiﬁcation...
Page 105 After the printer has run for a few seconds, SELECT the Stop pushbutton on the Display Touch Screen window for the affected printer. Then look at the output to ensure that the print position is still correct. Sometimes the print position changes slightly when forms move at full speed.
Page 106: Adjusting The Volume Of The Operator Alert Assembly
“Connecting an Accessory to the Operator Alert Contacts” on page 101 for details. To change the volume on the printer operator alert assembly, do the following: 1. Locate the knob at the base of the operator alert assembly. 2. To increase the volume, turn the knob clockwise.
Page 107: Advancing Forms Using The Npro And Npro Page Functions
1, the Buffer/Flipper Unit, and Printer 2. Pages that were printed on Printer 1 are printed on Printer 2, and Printer 1 processes blank pages. After all pages are printed on Printer 2, the forms move forward through the forms path of both printers without printing until all pages printed on Printer 2 are in the stacker area.
Page 108: Printer Error
Forms, starting with the page at the transfer station of Printer 1, move through both printers to the stacker area of Printer 2. The distance they move is the ﬁxed NPRO length plus an additional length if either the “NPRO Length” or the “Pre/postprocessor Extended NPRO”...
Page 109: Simplex Mode
When both printers are stopped, under the Operate pull-down menu SELECT the NPRO Page pushbutton on Display Touch Screen window. v Forms, starting with the page at the transfer station of Printer 1, move through both printers to the next top-of-page position.
Page 110: Canceling A Job
With a simplex printer or a duplex conﬁguration in dual simplex mode, you must stop only the printer that is running the job you want to cancel. To do this, SELECT the Stop pushbutton on the main Display Touch Screen window of a simplex printer.
Page 111: Changing The Password Or Authorization Level
Key Operator level, simply SELECT the OK pushbutton on the keyboard window when it appears without entering any data. If you want to maintain a Key Operator authorization level, IBM recommends that you establish a new password for the Key Operator when the installation is complete.
Page 112: Options Pull-Down Menu
To Change the Password or Authorization Level, do the following: 1. From the Options pull-down menu, SELECT Password. Operate Ready Figure 23. Options Pull-Down Menu 2. To change the Authorization Level, SELECT the Authorization Level to which you wish to change. If you are not changing to the Operator level, then the Password Keypad window appears.
Page 113: Checking For A Front-Facing Page
The printers do not count pages. However, after you inform the printer what the orientation (front facing or back facing) of the ﬁrst page of a job will be, the printer simply switches a pointer back and forth in its memory to remember the page orientation.
Page 114 “Eject to Front Facing” to Yes (use the Conﬁgure Printer procedure on the Conﬁgure pull-down menu). 2. Perform this task only for fan-fold forms that are to be stacked in the printer stacker or re-folded in a postprocessing device. This task has no beneﬁt if the forms are processed by a postprocessing device that separates each page, either by bursting or cutting processes the forms.
Page 115 SELECT the OK pushbutton. This sets the front/back pointer in the printer memory. 4. If the fold direction is not the way you want, do the following to start or continue a print job: a.
Page 116: Checking The Forms Alignment
Printer Control Panel is set to match the fold direction of the ﬁrst fold perforation below the perforations on the forms guide. 4. If you are doing this procedure as a step in a Printer Error or Intervention Required procedure, continue with the steps in that procedure.
Page 117: Checking Print Quality
Checking Print Quality Print quality problems are commonly caused by: v Paper chads in the transfer corona v Dirty corona wires v Photoconductor scratches v Adhesive labels in the forms path or on the photoconductor drum. Note: Adhesive labels are supported only in simplex mode. Check print quality at least once each shift, and also when you do any of the following: v Print on labels or preprinted forms...
Page 118: Cleaning The Oiler Belt
– Lightweight cardboard (scraps) – Cloth or paper towels. v It is not necessary to switch the printer power off during this procedure, but the printer should be disabled. <70> The oiler belt, oiler wick roll, and their environments are 1.
Page 119 11. Turn the wing nut clockwise to latch the gate. Ensure that the gate is ﬁrmly latched. 12. Close the stacker end cover. 13. The fuser begins a warm-up cycle. To make the printer ready, SELECT the Ready pushbutton on the Display Touch Screen window. Printing resumes when the fuser completes its warm-up cycle.
Page 120: Cleaning The Printer
– IBM recommends that for normal, once-per-day cleaning of the printer you leave forms loaded on the printer, and do the best job you can working around the forms to follow all of the cleaning steps. IBM also recommends that you do an additional cleaning when you load a new form type or when you have cleared the forms path.
Page 121 In duplex mode, the forms move through both Printer 1 and Printer 2 to either the stacker on Printer 2 or to a postprocessing device behind Printer 2. In simplex mode, the forms move through the printer to the stacker or to a postprocessing device behind the printer.
Page 122 9. Open the left top and front center left covers of the printer. 10. The printer has three coronas that you need to clean. The charge corona (1) and the pre-clean corona (2) are in the developer area; the transfer corona (3) is in the transfer station area.
Page 123 11. Use a cloth or paper towel to wipe away any paper dust, toner, or other debris from the developer area. 12. Close the front center right cover of the printer. Important The front center right cover must be completely closed whenever the printer is running.
Page 124 FORMS INPUT AREA: 13. Open the top left and front left center covers of the printer, if they are not already open. 14. Use a toner-certiﬁed vacuum cleaner to clean the: v Input area (4) v End-of-forms sensor (5) v Tension arm (6)
Page 125: Transfer Station Area
TRANSFER STATION AREA: Use care when you clean behind the transfer station. Open the transfer station to its full upright position to ensure that the drum is completely covered. 15. Open the upper tractor covers. 16. Use a soft cloth to clean the upper tractor jam sensor (the glass window under the upper front tractor cover).
Page 126 20. Raise the transfer station. InfoPrint 3000 Operator’s Guide...
Page 127 21. Open the lower tractor covers. 22. Vacuum the lower tractor pins to remove forms dust and debris. 23. Close the lower tractor covers. 24. To clean the transfer corona (3), do the following: Chapter 6. Operator Responsibilities...
Page 128 26. Gently lower the transfer station toward the photoconductor drum and latch it using the Transfer Station Control Lever. See “Transfer Station Control Lever and Tractor Control Levers” on page 25 for details. 27. Close the top left and front center left covers of the printer. InfoPrint 3000 Operator’s Guide...
Page 129 STACKER AREA: 28. Open the stacker gate (5) if the buffer/ﬂipper unit or an installed postprocessing device does not interfere. 29. Use a toner-certiﬁed vacuum cleaner to clean paper dust, chads, and other debris from the following: v Pendulum (1) v Stacker table (2) v Stacker ﬂoor (3) v Finger belts (4)
Page 130 30. Use a soft cloth to clean the six stacker jam sensors and two mirrors. 31. Close the stacker gate. InfoPrint 3000 Operator’s Guide...
Page 131: Fuser Area
33. Use a soft cloth or paper towel to wipe up excess fuser oil on any surfaces. 34. Use a vacuum cleaner to remove chads, paper, or debris from the area. 35. Close the front left cover. REAR SERVICE AREA: 36. Open the rear center and right covers of the printer. Chapter 6. Operator Responsibilities...
Page 132 The vapors from these cleaners can cause chemical reactions that result in reduced print quality. 43. Power on the printer. See “Controlling the System Power” on page 56. 44. Load forms into the printer, if necessary. See “Loading Forms (Simplex or Dual Simplex Mode)”...
Page 133: Connecting An Accessory To The Operator Alert Contacts
The relay turns on only when the operator alert lamp is operating during an error condition. To reset or turn off the relay, press the Check Reset switch on the Display Touch Screen window for the affected printer. Chapter 6. Operator Responsibilities...
Page 134: Loading Forms (Simplex Or Dual Simplex Mode)
Because each preprocessing or postprocessing device is unique, you should use the speciﬁc instructions for the initial loading from a preprocessing device to the printer or forms handling in a postprocessing device following the printer that accompany the preprocessing or postprocessing device.
Page 135 To load forms, do the following: 1. Open the top and center front covers if they are not already open. 2. Open a box of forms and place the box in the input bin against the front edge. Chapter 6. Operator Responsibilities...
Page 136 AT THE STACKER: 3. Slide the form width handle to the farthest left position (18 on the scale). 4. Turn the form length knob until two lights on the form length display indicate the correct length of the forms you are loading. For example, for 11½-inch-long forms, the light for 11 inches and the light for ½...
Page 137 5. Release the transfer station latch and raise the transfer station to its upright position. 6. Swing the lower static discharge brush to the left. 7. Pull the forms to the right of the static discharge brush up to the transfer station.
Page 138 8. Pull the forms over the forms guides. 9. Open the two lower tractor covers. 10. Guide the forms under the transfer station brushes and up to the tractor area. 11. Place the forms on the front tractor pins and close the tractor cover. 12.
Page 139 18. Open the two upper tractor covers. 19. Pull the forms tightly over the transfer station. Attention! If the forms are not pulled tightly over the transfer station, the photoconductor drum may be scratched. It is easily damaged and is very expensive to replace.
Page 140 21. Ensure that the feed holes on the forms are centered on the tractor pins and not beginning to tear. If tearing is evident, adjust the rear tractor assembly until the feed holes are centered on the tractor pins. 22. Carefully close the tractor covers. InfoPrint 3000 Operator’s Guide...
Page 141 23. Fold the forms at the ﬁrst perforation to make a double thickness. Note: Use the original fold of the form. Do not fold the forms opposite to the original fold. 24. Pull the forms over the tension arm and feed the double thickness into the fuser.
Page 142 26. Open the stacker gate (1). Check that the forms are folding correctly (on their original folds). Press the Forms Feed button to feed additional forms into the stacker if necessary. InfoPrint 3000 Operator’s Guide...
Page 143 27. Slide the stacker forms width handle close to the edge of the forms without wrinkling the forms. 28. Close the stacker gate. Chapter 6. Operator Responsibilities...
Page 144 AT THE TRANSFER STATION: 29. Press the Forms Feed pushbutton to line up a page perforation with the forms scale on the rear tractor cover until the perforation is aligned with the correct number for the length of the form you are loading. 30.
Page 145 v If the fold is pointing to the left, press the forms set on the left. v If the fold is pointing to the right, press the forms set on the right. 31. Close the top and front covers. Chapter 6. Operator Responsibilities...
Page 146 AT THE DISPLAY TOUCH SCREEN: 32. If you have changed to a different-size form, SELECT the Assign Form to Load... procedure from the Options pull-down menu. 33. If the form name in the Select a Form Name box is the form you are loading, SELECT the Cancel pushbutton.
Page 147: Loading Forms (Duplex Mode)
You are prompted by a forms jam recovery procedure step. To load forms, do the following: 1. Ensure that both Printer 1 and Printer 2 are in the Not Ready state before you begin this task. 2. Ensure that the Urge Unit is not running.
Page 148 8. Thread the forms through Printer 2 using steps 1 on page 103 through 37 on page 114 of Loading Forms (Simplex or Dual Simplex Mode). 9. Ensure that the paper in Printer 1 is aligned with the forms scale on the rear tractor cover.
Page 149: Adjusting The Stacker Table Height
Adjusting the Stacker Table Height When you change forms on the printer, it may be necessary to change the height of the stacker table. For example, going from very narrow to very wide forms could make it necessary to shorten the height of the output stack and thus reduce the weight of the stack you have to unload.
Page 150: Preprocessing And Postprocessing Instructions
For the same reason, switch power off to the postprocessing device last. If a preprocessing or postprocessing device stops before the printer becomes Ready, the printer cannot detect that the device is stopped. A forms jam results when printing begins. Enabling/Disabling Pre/Post Interfaces The service representative conﬁgures attached preprocessing and postprocessing...
Page 151: Using The Printer Stacker
UP key on the stacker control panel. If a postprocessing device is installed on a printer and is enabled, the stacker table is lowered and is prevented from moving upward. The pendulum and other devices in the stacker are also prevented from operating.
Page 152: Nonprocess Runout (Npro)
Increase the “NPRO Length” conﬁguration item under the Conﬁgure Printer procedure. See “Conﬁguring the Printer” on page 219 and “NPRO Length” on page 223 for more information.
Page 153: Recovering From A Forms Jam (Simplex Operations)
Depending on how they are conﬁgured, the printers can automatically reprint certain pages as part of the recovery process after some jams. You must set the following Conﬁgure Printer conﬁguration items to allow automatic reprinting following a forms jam recovery: v Jam Recovery Type: Must be set to one of the following: –...
Page 154: Jams Within The Printer Engine
You need to work with the host system console operator to take action to recover those lost pages. If the printer is not conﬁgured to recover lost pages, you may need to ask the host system console operator to do one of the following: v Restart the job at the point where the output was lost v Restart the entire job.
Page 155: Jam Recovery Procedures
Recovery Actions 1. Clear the forms path. See “Clearing the Forms Path” on page 136. 2. If any of the Printer Error messages still appear, SELECT the Check Reset pushbutton on the Printer Error Display Touch Screen window. 3. Check for and resolve or postpone any other error or intervention message appearing on the Display Touch Screen windows.
Page 156 3. Hold down the tension arm while you do the following: a. Use the Forms Feed switches on the printer control panel to align the form perforation of the ﬁrst full page with the correct length alignment mark on the rear tractor cover.
Page 157 7. Check for and resolve or postpone any other error or intervention message appearing on the Display Touch Screen window. 8. Ensure that the Forms Set indicator on the printer control panel displays the same fold direction as the ﬁrst fold below the perforations on the forms guide.
Page 158: Jams Between The Printer And A Postprocessing Device
Jams Between the Printer and a Postprocessing Device Jams or separated forms that occur between the printer and the postprocessing device are not detected and presented as form jams. The usual error condition presented is a Pre/postprocessor NOT READY line became active D204 message.
Page 159: Recovering From A Forms Jam (Duplex Operations)
Figure 26 shows the normal reprint path length from the transfer station (3) in Printer 1 to the stacker in Printer 2 (7). It also shows the additional Jam Recovery Point Distance from the stacker in Printer 2 (7) to or through the postprocessing device (6).
Page 160 However, in addition to rethreading the printer with the jam, you may also have to rethread the other printer (if the jam occurred in Printer 1). Whenever rethreading is required, the Thread/Align Forms Display Touch Screen procedure window automatically appears and requires you to execute and complete that procedure (see “Thread/Align Forms”...
Page 161: Jams Within Printer 1
Jams Within Printer 1 Do this task when the Printer Error Display Touch Screen window shows one of the messages that is listed in Table 13: Table 13. Printer 1 Jam Recovery Procedures - Duplex Mode Error Message SRC Code (In Numeric...
Page 162: Reestablishing Forms Alignment
2. Open the upper tractor covers and ensure that the tractor holes align with the tractor pins. 3. Check to ensure that the perforation on both Printer 1 and Printer 2 are aligned at the correct forms length of the rear tractor alignment scale;...
Page 163: Jams Within Printer 2
Station in Printer 1 and the top of the Stacker in Printer 2 are reprinted. Check for and discard duplicate pages. If the jam was the result of a FUSER WRAP 0134 in printer 2, all lost or damaged pages may not be reprinted. Work with the host system console operator to recover these pages.
Page 164 2. Open the upper tractor covers and ensure that the tractor holes align with the tractor pins. 3. Check to ensure that the perforation on both Printer 1 and Printer 2 are aligned at the correct forms length of the tractor station alignment scale and adjust if necessary.
Page 165 7. Check for and resolve or postpone any other error or intervention message appearing on the Display Touch Screen window. 8. Ensure that the Forms Set indicator on the printer control panel displays the same fold direction as the fold on the lower tractors.
Page 166: Jam Between Printer 1 And Printer 2
Jam Between Printer 1 and Printer 2 A jam occurring between Printer 1 and Printer 2 normally causes the forms to tear and separate. Both Printer 1 and Printer 2 continue to feed forms and print until an error condition is detected and displayed. A large supply of forms may be present on the ﬂoor at the output of Printer 1.
Page 167: Recovering From A Forms Jam In The Postprocessing Device
The number of pages that are reprinted is determined by the distance from the printer to the farthest postprocessing device that is attached to the printer. If a forms jam occurs in the postprocessing device that causes a Not Ready condition, the Intervention Required window appears on the Display Touch Screen.
Page 168: Clearing The Forms Path
Transfer Station Area 1. Open the top left and front left center covers. Do not use the Forms Feed pushbutton on the printer Display Touch Screen if forms are jammed in the transfer station. 2. Break the forms at a perforation in the input area below the transfer station.
Page 169 4. Raise the transfer station away from the photoconductor drum. Attention! The photoconductor drum is easily damaged, and it is very expensive to replace. When the transfer station is open, the photoconductor drum is automatically covered to prevent damage to the drum. Chapter 6.
Page 170 5. Open the lower transfer station tractor covers. 6. Check for torn carrier strips, oversized carrier holes, and torn paper. 7. Remove any torn forms, carrier strips, and paper chads from the lower tractor area. 8. Close the lower tractor covers. 9.
Page 171 10. Open the upper transfer station tractor covers. 11. Check for torn carrier strips, oversized carrier holes, and torn paper. 12. Remove any torn forms, carrier strips, and paper chads from the transfer station area, the transfer corona, and the retractors. 13.
Page 172: Fuser And Stacker Areas
Fuser and Stacker Areas 1. Open the top and front left cover and the stacker gate. 2. Break the forms at a perforation near the pendulum. 3. Unload forms from the stacker. See “Unloading the Stacker” on page 169. 4. Close the stacker gate. InfoPrint 3000 Operator’s Guide...
Page 173 5. Press and hold the puller lever down. 6. Grasping the forms near the fuser entry area, pull them up and out of the fuser. (This moves the forms in the opposite direction from their usual path.) 7. If the forms will not pull up, or if some forms remain in the pendulum, do the following: a.
Page 174 <70> The oiler belt, oiler wick roll, and their environments are 8. If forms remain in the fuser, do the following: a. Open the oiler-belt gate. b. Lower the hot roll shield. c. Remove any forms you see. d. Raise the hot roll shield. e.
Page 175: Stacker And Pendulum Area
2. Ensure that the forms are folding correctly; that is, the forms stack lies ﬂat (without bowing between forms). 3. Ensure that the Forms Set indicator on the Printer Control Panel is set to match the direction of the ﬁrst fold perforation that is below the red mark on the forms guide.
Page 176: Suggestions For Preventing Jams
Ensure that the forms are not being damaged in one of the following areas: – Forms input area – Before they reach the transfer corona within the printer engine – In the Buffer/Flipper Unit between the printers when they are in duplex mode.
Page 177 If you have been running labels, print a test job on plain paper forms to remove any adhesive residue that the labels may have left in the printer. v If you are using fan-fold forms, ensure that you leave four to ﬁve blank forms correctly folded in the stacker when you resume printing.
Page 178: Reporting Printer Usage
Printer Status window on the Display Touch Screen. Do this task on the last working day of each month. You need an IBM Printer Usage Sheet to report printer usage. See Figure 28 on page 147. InfoPrint 3000 Operator’s Guide...
Page 179: Printer Usage Sheet
Close loops and connect lines. v Do not use fancy loops or curls. 4. Fill in the printer serial number, which is on a label below the transfer station at the front of the machine. This label also has the printer model number.
Page 180: Running Traces
Trace affects both printers when you are printing in duplex mode. In simplex mode, all trace actions (Start, Stop, Save, and Print) apply to only to that printer. v Tracing may affect performance. v The Conﬁgure... action requires Customer Engineer authorization.
Page 181 6. To print a trace: a. You must stop the trace before you can print it. Do step 4 on page 148. b. Disable all host attachments before you print a trace. See “Enabling and Disabling Attachments” on page 63 for details. c.
Page 182: Adjusting The Preheat Temperature
SELECT the Preheat ﬁeld. A keypad window appears. v ENTER the new temperature in increments of 5° (such as 75°, 85°, 90°). Note: To use the default temperature that is set during printer conﬁguration, ENTER 0 (zero), not the default temperature.
Page 183: Poor Fusing - Simplex Mode
Heat Damage — Printer Running If heat damage (melting or curling) occurs to forms or labels while the printer is running, set the temperature to a lower value before you continue printing.
Page 184: Thread/Align Forms
This procedure initially displays a Setup Thread/Align Forms window (see Figure 30). Notes: 1. Proper completion of this task is important to ensure that Printer 2 prints side 2 pages correctly opposite the side 1 pages that were previously printed by Printer 1.
Page 185 – You are loading the same type of form that you previously used in the system; it was allowed to run out to end-of-forms; and it was ﬂushed out of the printer so that a new supply of forms could not be spliced to the trailing edge of the old supply.
Page 186: Forms Are Loaded Through Both Printers
Forms Are Loaded Through Both Printers These procedures assume the following: v You have visually checked the forms path through Printer 1, between Printer 1 and Printer 2, and through Printer 2 and found: – That the perforations are aligned with the alignment scale on the rear tractor covers.
Page 187: Threading Without Printing
Printer 2. a. If the alignment mark is aligned at Printer 2, check to see if there is a sufficient buffer loop of forms between Printer 1 and the Buffer/Flipper Unit.
Page 188: Print While Threading
You must now restart this Thread/Align Forms procedure by using the Operate menu. 6. After you have visually veriﬁed that the Printer 1 alignment mark is aligned correctly on Printer 2, SELECT the Mark is Aligned pushbutton on the window.
Page 189 Pages for the queued job are printed on Printer 1, starting on the page 5. If the queued job is too short to print all pages on Printer 1 for the complete “Length of Forms Between Transfer Points”, the printing process ceases. The printers stop forward movement of the forms.
Page 190: Forms Are Not Loaded In Printer 2
Forms pushbutton on the window as many times as necessary to advance the forms enough to thread the postprocessing device. Printer 2 prints Side 2 pages starting on the page following the alignment page during these forms forward movements. If the queued job is long enough, Printer 1 continues printing Side 1 pages.
Page 191: Conﬁgure Pull-Down Menu
Printer 2. a. If the alignment mark is aligned at Printer 2, check to see if there is a sufficient buffer loop of forms between Printer 1 and the Buffer/Flipper Unit.
Page 192: Print While Threading
InfoPrint 3000 Operator’s Guide Printer 1, which is designated as an alignment page. A one-bar or two-bar pattern is also printed on the alignment page. The bar shows whether Side 1 or Side 2 of the form is being printed on Printer...
Page 193 SELECT the Printer 1 Feed Page pushbutton on the window on the Printer 1. 5. If the queued job is too short to print all pages on Printer 1 for the complete “Length of Forms Between Transfer Points”, the Feed Forms window pushbutton and the Feed pushbutton become inoperable before the “Length of...
Page 194: Forms Are Broken Between The Printers
Printer 2. a. If the alignment mark is aligned at Printer 2, check to see if there is a sufficient buffer loop of forms between Printer 1 and the Buffer/Flipper Unit.
Page 195: Threading Without Printing
A one-bar or two-bar pattern is also printed on the alignment page. The bar shows whether Side 1 or Side 2 of the form is being printed on Printer This prints a dashed alignment mark after the leading edge of the page.
Page 196 Printer 2. a. If the alignment mark is aligned at Printer 2, check to see if there is a sufficient buffer loop of forms between Printer 1 and the Buffer/Flipper Unit.
Page 197: Printing While Threading
This prints a solid alignment mark after the leading edge on a page in b. Feeds a ﬁxed length of forms through Printer 1 either the length set in the c. Prints pages for the queued job on Printer 1, starting on the page following 5.
Page 198 7. If the queued job is too short to print all pages on Printer 1 for the complete “Length of Forms Between Transfer Points”, the printing process ceases. The printers stop forward movement of the forms. A message appears in the non-selectable Information ﬁeld on window informing you that there is No...
Page 199: Threading The Buffer/Flipper Unit
Use Figure 32 to thread the forms through the Buffer/Flipper Unit using the arrows as a guide from Printer 1 at the top of the ﬁgure to Printer 2 at the bottom of the ﬁgure. The result is that the forms are inverted 180° between Printer 1 and Printer 2.
Page 200: Left Angle Conﬁguration
Use Figure 33 to thread the forms through the Buffer/Flipper Unit using the arrows as a guide from Printer 1 at the top of the ﬁgure to Printer 2 at the bottom of the ﬁgure. The result is that the forms are inverted 180° between Printer 1 and Printer 2.
Page 201: Unloading The Stacker
Some controls you need to use to accomplish this task are available only on the stacker control panel, and some are available on the Display Touch Screen window. 1. If you need to stop the printer, SELECT the Stop pushbutton on the Display Touch Screen window.
Page 202 5. Open the stacker gate (1). 6. If you did not do an NPRO, leave four to ﬁve pages of blank forms attached to the end of the job. This ensures correct folding when you resume printing. InfoPrint 3000 Operator’s Guide...
Page 203 Operator Tips on Removing Forms From The Stacker Do not attempt to remove a full stack from the stacker. v Limit the maximum weight of the stack by breaking the output into small stacks (start with 150 mm (6 in.) high) by separating the forms at convenient perforations.
Page 204: Switching Printer Modes (Dual Simplex/Duplex)
Display Touch Screen windows appears). Note: No system power-off and power-on procedure is required. 9. To remove any forms still in the printer, see “Clearing the Forms Path” on page 136. 10. Load paper and assign forms in both printers for dual simplex operation (see “Loading Forms (Simplex or Dual Simplex Mode)”...
Page 205 (the Duplex main Display Touch Screen window appears). Note: No system power-off and power-on procedure is required. 10. To remove any forms still in the printer, see “Clearing the Forms Path” on page 136. 11. Load paper and assign the form for duplex operation (see “Loading Forms (Duplex Mode)”...
Page 206: Switching Print Resolution
IPDS resolution), the Enhanced Fonts window appears. You must select Yes or No for Single-byte and Double-byte Font Enhancements. 6. SELECT the OK pushbutton on the Conﬁgure Printer window. The print resolution is now at the number you selected. InfoPrint 3000 Operator’s Guide...
Page 207: Chapter 7. Ordering And Replacing Supplies
A message appears on an Display Touch Screen window when it is time to replace, add, or check a supply item. © Copyright IBM Corp. 1998 Changing the Toner Cartridge . 176 .
Page 208: Supplies
In general, the more often the printer is idle, the more often you may need to replace the pad. IBM recommends that you check the absorbent pad weekly. The InfoPrint 3000 Operator’s Guide contains instructions for checking the pad.
Page 209: Ordering Supplies
Contact your CE for replacement pads. v Table 15 is a work sheet that lists IBM supplies and their part numbers. Make copies of this work sheet to use when you order supplies. Table 15. IBM Supplies Worksheet Approximate Forms...
Page 210: Warranty Returns
Storing Supplies Store printer supplies in the printer operating environment for at least one day before using them. At other times, you can store supplies in an environment that does not exceed the following requirements:...
Page 211: Adding Fuser Oil
Adding Fuser Oil Attention! You may leave printer power on while you perform this task, but the printer should not be printing. Using the wrong fuser oil can cause print quality problems. See Table 15 on page 177 for the correct part number.
Page 212 1. Open the rear center and rear right covers of the printer. 2. Remove the cap from the oil reservoir. Put the cap in a safe place. 3. Locate a bottle of fuser oil and a plastic spout. (Every new package should contain a bottle of fuser oil and a plastic spout.)
Page 213 10. Ensure that the oil reservoir cap is clean. 11. Put the oil reservoir cap back in place. 12. Close the rear center and rear right covers of the printer. 13. To resume processing, SELECT the Ready pushbutton on the main Display Touch Screen.
Page 214: Changing The Toner Cartridge
Changing the Toner Cartridge Attention! Do not switch power off to the printer during this procedure. Using the wrong toner can cause serious print quality problems; this can force a service call. See Table 15 on page 177 for the correct cartridge part number.
Page 215 2. Open a new toner carton. Remove the carton lid, the new toner cartridge, and the cardboard tray. Save the carton lid for later use in step 12 on page 185. 3. Set the new toner cartridge aside. 4. Tap the cartridge to loosen any toner still in the cartridge. 5.
Page 216 6. Line up the cardboard tray against the front edge of the toner hopper. 7. Pull the old cartridge out onto the cardboard tray carefully to prevent toner from spilling. 8. Place the old cartridge and cardboard tray into the carton. Set aside for disposal.
Page 217 11. Close the toner cartridge latch (1). 12. Place the carton lid on the lower lip of the toner hopper with the edge of the carton lid under the upper lips of the toner hopper. 13. Remove the cartridge seal from the toner cartridge by ﬁrmly pulling on the tab and rolling it under the seal until the seal is completely removed.
Page 218: Checking The Toner Collector
ﬁlled. See “Changing the Toner Collector” on page 188. Note: If you remove the toner collector case without replacing the bag, the printer resets its counter and may cause an overﬂow of toner in the collector bag.
Page 219 7. To resume processing, SELECT the Ready pushbutton on the main Display Touch Screen. 8. If the CHECK TONER COLLECTOR message appears again, repeat steps 1 on page 186 through 6 on page 186. If that still does not correct the problem, contact your service representative.
Page 220: Changing The Toner Collector
You must do this task immediately. You cannot delay it as you can for some other Out of Supplies conditions. You may leave printer power on while you do this procedure, but the printer should not be printing. Never reuse waste toner. Doing so severely reduces print quality and may require repair of the printer.
Page 221 2. Open the rear center cover. 3. Lift the latch and remove the ring from the hook on the handle of the toner collector case. 4. Pull the toner collector case straight out. 5. Apply the adhesive seal that is supplied with the toner over the opening of the used toner collector bag.
Page 222 8. Place the new toner collector bag in the toner collector case. 9. Return the toner collector case to the printer. Note: Be sure to insert the toner collector case ﬁrmly enough to depress the 10. Attach the ring to the hook and push down the latch on the toner collector case.
Page 223: Changing The Developer Mix
Changing the Developer Mix Attention! You must leave printer power on while you do this task, but the printer should not be printing. Using the wrong developer mix can cause serious print quality problems; this can force a service call. See Table 15 on page 177 for the correct developer mix part number.
Page 224 If you are using boxed fan-fold forms, slide the box of forms as far to the left (stacker end of the printer) of the forms input area as possible. v If you are using a preprocessing device supplying forms under the printer up into the forms input area, create enough slack in the forms supply so that you can move the forms to the far left side of the forms input area.
Page 225 4. Remove the cap from the empty bottle. Put the bottle back in the slot, directly under the developer mix drain hose. 5. Grasp the drain hose and turn the capped end up upward (so that any developer mix in the hose from the last change does not spill). Remove the cap from the hose.
Page 226 6. Carefully insert the end of the hose into the empty developer mix bottle. Ensure that the hose is inserted securely and that no sharp bends obstruct the hose. InfoPrint 3000 Operator’s Guide...
Page 227 7. Locate the Developer Mix Inlet (1), the Developer Drain Lever B (2), and the Developer Run Pushbutton A (3) in the developer area. Important a. Never open the developer drain unless the developer drain hose is inserted into an empty developer mix bottle. b.
Page 228 8. Open the Developer Drain Lever B by pulling out the lever and then lifting it upward. 9. The developer mix starts draining immediately. Hold the drain hose so that it does not come out of the empty mix bottle. Shake the hose several times while the mix is draining to ensure that no developer mix remains in the hose.
Page 229 11. When the developer stops running, close the developer drain by pushing the Developer Drain Lever B downward and then pushing it in. 12. Once the developer mix has ﬁnished draining, ensure that no developer mix remains in the drain hose. Do this by shaking the hose vigorously while you hold the hose as vertical as possible.
Page 230 17. Clean the cover to remove any excess developer mix, and put it in a safe place. Important Ensure that the developer drain is closed. 18. Press the Developer Run Pushbutton A and slowly pour the developer mix into the inlet. If the developer stops running before the new developer mix bottle is empty, press the Developer Run Pushbutton A again.
Page 231 Attention! Never operate the printer when the developer inlet cover is removed. 20. Put the developer inlet cover back in place. 21. Clean the developer area with a cloth or paper towel to remove any spilled developer mix. 22. Replace the forms in the forms input area so that printing may continue.
Page 232: Checking The Fine Filter
Note: You must do this task immediately. You cannot delay it as you can with some Out of Supplies conditions. 1. From the rear of the printer, open the rear center cover. 2. Ensure that the ﬁlter container is upright in the recessed ﬁlter area.
Page 233: Changing The Fine Filter
Changing the Fine Filter Attention! You may leave printer power on while you perform this task, but the printer should not be printing. To clear this action message, the printer power must be on while you replace the ﬁne ﬁlter.
Page 234 3. Locate the latch on the ﬁlter cover and pull the latch up to open the ﬁlter housing. 4. Pull the ﬁlter housing out until it is tilting toward you about 30°. 5. Remove the plastic bag from the new ﬁne ﬁlter and place the ﬁne ﬁlter on the ﬂoor.
Page 235 10. Return the ﬁne ﬁlter housing to its upright position in the recess. 11. Lower the ﬁlter cover and secure the latch. 12. Close the right rear cover of the printer. 13. To resume processing, SELECT the Ready pushbutton on the Display Touch Screen.
Page 236: Changing The Oiler Belt
Changing the Oiler Belt Attention! You may leave printer power on while you perform this task, but the printer should not be printing. Do this task when you see the following message: CHANGE OILER BELT 0793 Note: You do not have to replace the oiler belt the ﬁrst time you see the CHANGE OILER BELT message.
Page 237 CAUTION: <70> The oiler belt, oiler wick roll, and their environments are high-temperature areas. Be very careful when working in these areas. 1. Open the stacker end cover. Note: When the oiler-belt gate is opened, the fuser begins to cool down immediately, and the message changes to OILER GATE OPEN.
Page 238 4. Open the oiler-belt gate. 5. Allow the printer to cool for at least 30 minutes. 6. Lower the hot roll shield. InfoPrint 3000 Operator’s Guide...
Page 239 7. If you are changing the oiler belt and the oil pan that is shown above is present, do the following. Otherwise, go to step 8 on page 208. a. Remove the oil pan by lifting the pan until the hooked portion is disengaged from the lower oiler belt support shaft.
Page 240 8. Grasp both ends of the upper oiler-belt roll, and move it to the right against the spring. 9. Pull out the upper oiler-belt roll, left end ﬁrst. InfoPrint 3000 Operator’s Guide...
Page 241 14. Remove the new oiler belt from its carton, saving the plastic bag for the old oiler belt. Operator Tip The oiler-belt roll with the most material is the upper roll. The notched end of the roll is the right side (nearest the printer). Chapter 7. Ordering and Replacing Supplies...
Page 242 When you install the oiler-belt rolls, you must line up the notches in the rolls with the tabs on the sprocket. If you do not do this, the oiler belt does not advance correctly. This causes reduced print quality. 15. While you hold the upper (larger) roll against the lower roll, do the following: a.
Page 243 24. To resume processing, SELECT the Ready pushbutton on the main Display Touch Screen. 25. Place the old oiler belt inside the plastic bag and discard it. Chapter 7. Ordering and Replacing Supplies...
Page 244: Checking The Absorbent Pad In The Oil Pan
Checking the Absorbent Pad in the Oil Pan Not every printer has an oil pan and absorbent pad. Your CE may install these if they are necessary for optimum printer operation. Attention! You may leave printer power on while you perform this task, but the printer should not be printing.
Page 245 5. Check to see if the absorbent pad is saturated with oil. If the pad is saturated, continue with step 6. If it is not saturated, go to step 15 on page 215. 6. Allow the printer to cool for at least 30 minutes. 7. Lower the hot roll shield.
Page 246 8. Remove the oil pan by lifting the pan until the hooked portion of the pan is disengaged from the lower oiler-belt support shaft. 9. Remove the new absorbent pad from the plastic shipping bag. 10. Remove the saturated absorbent pad from the oil pan. 11.
Page 247 13. Install the oil pan onto the lower oiler-belt support shaft. 14. Raise the hot roll shield. 15. Close the oiler-belt gate. 16. Turn the wing nut clockwise to latch the gate. Ensure that the gate is ﬁrmly latched. 17. Close the stacker end cover. 18.
Page 248 InfoPrint 3000 Operator’s Guide...
Page 249: Chapter 8. Conﬁguring The System
Ethernet TCP/IP Attachment Information. FDDI TCP/IP Attachment Information. Important This chapter describes how to update the printer conﬁguration. It assumes that the person changing the conﬁguration is familiar with the various settings, and understands the impact that changes may have on the system.
Page 250: Changing The Language Of Messages
Changing the Language of Messages This procedure lets you change the language that is used for all text within the Display Touch Screen windows. 1. SELECT the Options pull-down menu on the main Display Touch Screen window. 2. SELECT the Change Language procedure. You see the Change Language window, which lists the languages you can select.
Page 251: Conﬁguring The Printer
Conﬁguring the Printer This procedure lets you view, update, or print a copy of the printer conﬁguration. Note: The printer can have multiple sets of conﬁguration data: one for each mode in which the printer can operate. To update a conﬁguration for a particular mode, the printer must be running in that mode.
Page 252: Printer Conﬁguration Information
Note: The printer does not collate multiple copies. This has to be done by c. SELECT the Print pushbutton on the Print Conﬁguration window. 5. To change an item: a. SELECT it from the list. You see either a pop-up window or a keypad window.
Page 253: Printer Conﬁguration Items
“Printer 1 Counter” displayed in the Printer Status Display Touch Screen window. Printer 2 Counter (D) (CE Change Only) The Print Usage Count from the mechanical counter at the rear of the printer may be transferred to this counter, which will then become a new base count in the running “Printer 2 Counter”...
Page 254 Description Font Usage Font usage allows you to select the amount of memory that the printer control unit (computer) will use for font management. Select the font usage according to the type of print jobs you run. Select Low font usage for jobs using a normal number of fonts with normal point sizes, but not double-byte fonts.
Page 255 In duplex mode, this distance is measured past the fuser of Printer 2. In dual simplex mode, it is a distance past either Printer 1 or Printer 2. A non-zero value setting assumes that: a postprocessing device is installed and enabled, the “Jam Recovery Type”...
Page 256 This extends the life of the monitor screen. A value of 0 means the screen saver is not used. In dual simplex mode, if Printer 1 and Printer 2 are set with different values, the shortest setting time is used even if the associated printer console is not being used.
Page 257 However, if a postprocessing device is installed and enabled, a Yes value is ignored. In duplex mode, it refers only to the Printer 2 stacker. In dual simplex mode, it may refer to either Printer 1 or Printer 2.
Page 258 Table 16. Printer Conﬁguration Items (continued) Conﬁguration Item Description Cut Sheet Emulation Sheets are divided in half using an imaginary line that is parallel to the tractor strips. Each resulting half sheet is treated as if it were a whole sheet running through a cut-sheet printer.
Page 259 Beam 1 offset (CE Change Only). This is used by maintenance adjustment personnel to control the vertical alignment or horizontal adjustment of the separate beams of a multi-beam printer. Beam 2 offset (See information in Beam 1 offset adjustment) adjustment...
Page 260 (CE Change on Initial Conﬁguration Only) This is the for Printer 2 code for the plant of manufacture of Printer 2 (2 numeric only characters). Each time the AFCCU hard disk is replaced, this data is lost; the CE must enter this code again from information saved from the last time Printer Conﬁgurations were changed.
Page 261: Conﬁguring The Host Attachments
This procedure lets you view, print, or change the conﬁguration settings of an installed attachment. Note: The printer can have multiple sets of conﬁguration data: one for each mode in which the printer can operate. To update a conﬁguration for a particular mode, the printer must be running in that mode (for example, Duplex mode).
Page 262 4. To view conﬁguration information for an attachment, do the following: a. SELECT an attachment type from the list. b. SELECT the View... pushbutton. You see the View Conﬁguration window. 5. To print a copy of the conﬁguration information for an attachment, do the following: a.
Page 263 If you are making this change in dual simplex mode, the Display Touch Screen screen goes blank while an internal Shutdown procedure is executed on the printer on which you are working. The system then displays a message that indicates that the other printer must be shutdown for the changes to take affect.
Page 264: Parallel Channel Conﬁguration Information
(even) after the address for simplex Printer 2. For example, if you deﬁne Printer 1 in dual simplex as X'30', you should then deﬁne Printer 2 in dual simplex as X'31', and, optionally, deﬁne the complete system in duplex as X'32'.
Page 265 If two channels are installed, both channels use the same data rate. Card 1 Slot Position The printer sets this entry automatically at power on time if the system senses the presence of a Parallel Channel card. This item is not selectable.
Page 266: Escon Channel Conﬁguration Information
Notes: 1. In simplex mode, only one device address is required. 2. In dual simplex mode, each printer requires a unique device address. Printer 1 requires an even number (for example, X'30'); Printer 2 requires the next consecutive number (for example, X'31').
Page 267: Token Ring Tcp/Ip Attachment Information
Printer 2 in simplex mode; Printer 1 and Printer 2 cannot use the same value. (If you use the default value of 5001, for Printer 1, IBM recommends using 5002 as the value for Printer 2.) 3. The TCP Port numbers speciﬁed in the printer conﬁguration must match the PORT numbers...
Page 268 Table 19. Token Ring TCP/IP Attachment Items (continued) Conﬁguration Item Description Alternate address Sets the unique LAN adapter address for the network. (Local adapter The address must be different from other addresses on address) the LAN. Ring Speed Speciﬁes the ring speed of the network to which the adapter attaches.
Page 269: Ethernet Tcp/Ip Attachment Information
Printer 2 in simplex mode; Printer 1 and Printer 2 cannot use the same value. (If you use the default value of 5001, for Printer 1, IBM recommends using 5002 as the value for Printer 2.) 3. The TCP Port numbers speciﬁed in the printer conﬁguration must match the PORT numbers...
Page 270 The address must be different from other addresses on address) the LAN. Cable type This is the type of Ethernet cable connector used in the back of the printer. InfoPrint 3000 Operator’s Guide Value Options Standard or IEEE802.3 This address cannot be changed.
Page 271: Fddi Tcp/Ip Attachment Information
Printer 2 in simplex mode; Printer 1 and Printer 2 cannot use the same value. (If you use the default value of 5001, for Printer 1, IBM recommends using 5002 as the value for Printer 2.) 3. The TCP Port numbers speciﬁed in the printer conﬁguration must match the PORT numbers...
Page 272 Table 21. FDDI TCP/IP Attachment Items (continued) Conﬁguration Item Description Alternate address Sets the unique LAN adapter address for the network. (Local adapter The address must be different from other addresses on address) the LAN. Conﬁne Broadcast Speciﬁes if broadcast packets (that is, Address Resolution Protocol packets) are enabled to cross bridges to other rings.
Page 273: Conﬁguring Preprocessing/Postprocessing Devices/Interfaces
You may conﬁgure and store up to ten deﬁned preprocessing/postprocessing devices, each conﬁgured for either Printer 1 or Printer 2. But only three devices may be enabled for each printer. The printers have three interface ports. These ports may be equipped with Preprocessing/Postprocessing (Pre/Post) or Advanced Function Postprocessing (AF Post) interfaces as shown in Table 22.
Page 274: Conﬁgure Pre/Postprocessors Window
Figure 35. Conﬁgure Pre/Postprocessors Window - Duplex Mode 3. To add a new interface, do the following: a. SELECT the New Processor... pushbutton. b. Use the keyboard to enter the name of the interface you are adding. c. SELECT the keyboard OK pushbutton. d.
Page 275: Pre/Postprocessor Conﬁguration Values
Printer (This item When the Conﬁgure Printer Printer Mode conﬁguration does not appear for item is set to Simplex mode, this Printer selectable ﬁeld simplex models.) is grayed out in the Conﬁgure Pre/Postprocessors window. All devices conﬁgured while in Simplex mode are automatically conﬁgured for the printer associated...
Page 276 If the ﬁrst postprocessor is a Troy MICR 3835, add an extra 99 inches to the actual measured distance from the printer to the second postprocessor. For more information, see Using the IBM 3835 Page Printers and the IBM 3900 Advanced Function Printers with the Troy MICR Printers, GA32-0261.
Page 277: Conﬁguring Remote Access
Conﬁguring Remote Access This procedure lets you enable and conﬁgure remote access to the printer. You can use these methods: v SNMP (Simple Network Management Protocol) v RMI (Remote Management Interface) v Modem. To conﬁgure remote access, do the following: 1.
Page 278 5. SELECT the Community Name procedure to conﬁgure additional SNMP parameters: InfoPrint 3000 Operator’s Guide...
Page 279: Deﬁning Forms
Use this procedure to deﬁne forms. You can add, change, or delete form deﬁnitions. You must deﬁne forms to the printer before you can load them. You can deﬁne forms in advance as a separate procedure. You can also deﬁne forms while you are actually loading the forms.
Page 280: Deﬁne Forms Window - Duplex Mode
Figure 36. Deﬁne Forms Window - Duplex Mode 4. To ﬁnd a particular form name, SELECT the Search pushbutton. A keyboard appears so you can enter the form name. Note: Use care when you deﬁne a form name. Searching for form names is case sensitive;...
Page 281 To use the default temperature, enter 0 (zero) on the keypad and SELECT the OK pushbutton. Note: The default temperature is set under the Conﬁgure Printer menu. v To use a different temperature, enter a number between 45 and 100°C in increments of 5 degrees (for example, 50, 55 or 60).
Page 282 77 to 432 mm (3 to 17 in.). Specify the length either in inches to two decimal places or in millimeters as a whole number. The printer rounds the length you enter to the nearest one-sixth inch, and displays it on the screen.
Page 283: Duplex Conﬁguration Worksheet
Table 24. Conﬁguration Worksheet – Duplex Models Item MESSAGE DISPLAY LANGUAGE: PRINTER CONFIGURATION: Printer Mode Auto Start PQE boldness for printer 1 | | | PQE boldness for printer 2 Printer 1 Counter | | | Printer 2 Counter Printhead resolution (not all values...
Page 284 Offsetter Enabled Offset on Mark Forms 3130 Bar Code Compatibility Printer Preheat Temperature Scan Factory Adjust for Printer 1 Process Factory Adjust for Printer 1 Scan Factory Adjust for Printer 2 Process Factory Adjust for Printer 2 InfoPrint 3000 Operator’s Guide...
Page 285 Table 24. Conﬁguration Worksheet – Duplex Models (continued) Item Beam 1 Offset Adjustment for Printer | | | Beam 2 Offset Adjustment for Printer | | | Beam 3 Offset Adjustment for Printer | | | Beam 4 Offset Adjustment for Printer...
Page 286 X'0' to X'FFFFFFFFFFFF' 10Base2 or 10Base5 Yes / No 5001 to 65536 X.X.X.X where X X.X.X.X where X X.X.X.X where X 256 to 4352 Cannot be changed X'0' to X'FFFFFFFFFFFF' Yes / No Selected Values Dual Simplex Printer 1 Printer 2...
Page 287 Table 24. Conﬁguration Worksheet – Duplex Models (continued) Item PREPROCESSING/POSTPROCESSING INTERFACE CONFIGURATIONS: DEVICE Number__________ Printer Number Port Number Enabled Name Type Characteristics: Pre/Postprocessor Extended NPRO: Pre/Postprocessor Busy Timer: Postprocessor Tag Type: Distance to Postprocessor Postprocessor Error Page Stop Postprocessor Verify Alignment Page...
Page 288 Pre/Postprocessor Busy Timer: Postprocessor Tag Type: Distance to Postprocessor Postprocessor Error Page Stop Postprocessor Verify Alignment Page Stop Pre/Postprocessor Baud Rate in Kbps DEVICE Number__________ Printer Number Port Number Enabled Name Type Characteristics: Pre/Postprocessor Extended NPRO: Pre/Postprocessor Busy Timer: Postprocessor Tag Type:...
Page 289 Coupled v RSI Compatible v Advanced v 24 to 800 inches v 24 to 1200 inches 0 to 50 pages 0 to 5000 pages 19.2 or 62.5 Selected Values Dual Simplex Printer 1 Printer 2 Chapter 8. Conﬁguring the System...
Page 290: Simplex Conﬁguration Worksheet
Simplex Conﬁguration Worksheet Table 25. Conﬁguration Worksheet – Simplex Model Item MESSAGE DISPLAY LANGUAGE: CONFIGURE PRINTER: Auto Start PQE boldness Printer Counter Printhead resolution (not all values are supported on all printers) IPDS Resolution Font Enhancement (Single-Byte / Double-Byte Font)
Page 291 Cut sheet emulation BTS Installed BTS Enabled Offsetter Installed Offsetter Enabled Offset on Mark Forms 3130 Bar Code Compatibility Printer Preheat Temperature Scan Factory Adjust Process Factory Adjust Beam 1 Offset Beam 2 Offset Beam 3 Offset Beam 4 Offset...
Page 292 Table 25. Conﬁguration Worksheet – Simplex Model (continued) Item ESCON Link A Installed ESCON Link B Installed Device Address Multi-host Environmental Flag Card 1 Slot Position Card 2 Slot Position Token Ring TCP/IP Conﬁguration: Installed TCP Port IP Address Subnet Mask Default Gateway Address MTU Size Hardware address...
Page 293 Table 25. Conﬁguration Worksheet – Simplex Model (continued) Item Type Characteristics: Pre/Postprocessor Extended NPRO: Pre/Postprocessor Busy Timer: Postprocessor Tag Type: Distance to Postprocessor Postprocessor Error Page Stop Postprocessor Verify Alignment Page Stop Pre/Postprocessor Baud Rate in Kbps DEVICE Number__________ Port Number Enabled Name Type...
Page 294 Table 25. Conﬁguration Worksheet – Simplex Model (continued) Item Name Type Characteristics: Pre/Postprocessor Extended NPRO: Pre/Postprocessor Busy Timer: Postprocessor Tag Type: Distance to Postprocessor Postprocessor Error Page Stop Postprocessor Verify Alignment Page Stop Pre/Postprocessor Baud Rate in Kbps DEVICE Number__________ Port Number Enabled Name...
Page 295: Form Identiﬁcation Worksheets
1024 different forms for duplex and simplex modes and 1024 additional forms for each printer in dual simplex mode, for a total of 3072 form deﬁnitions for the complete system. Make copies of the worksheets as necessary.
Page 296: Form Identiﬁcation Worksheet
Form Identiﬁcation Worksheet Table 26. Form Identiﬁcation Worksheet Form Number: Deﬁnition Name Width (in millimeters or inches) Length (in millimeters or inches) Description Preheat temperature Name Width (in millimeters or inches) Length (in millimeters or inches) Description Preheat temperature Name Width (in millimeters or inches) Length (in millimeters or inches) Description...
Page 297: Chapter 9. Print Quality And Problem Solving
Sudden Failures . This chapter contains information for understanding and solving unusual problems that may occur when you use the printer. The ﬁrst part of this chapter describes Print Quality problems, and the second part of this chapter describes Problem Solving tips and suggested actions.
Page 298: Print Quality Problems
InfoPrint 3000 Operator’s Guide Action v Clean the printer and the oiler belt. See “Cleaning the Printer” on page 88 and “Cleaning the Oiler Belt” on page 86. v If you have been running labels, print a test job on plain paper forms to remove any adhesive residue that the labels may have left in the printer.
Page 299 “Cleaning the Printer” on page 88. v Press the Darker Contrast Control key on the printer control panel. v Clean the coronas. See step 24 on page 95 in “Cleaning the Printer” and step 10 on page 90 in “ Cleaning the Printer”.
Page 300: Sudden Failures
Is the printer using new forms? v Are forms or other supplies being obtained from a new supplier? v Have the IBM Advanced Function Printing licensed programs been updated? v Have any changes occurred in the operating system environment? v Has the printer been recabled or moved? v Have any conﬁguration items been changed recently?
Page 301: Problem Solving Tips And Suggested Actions
Touch Screen pushbuttons) active while pressed. operating. For example, when the Display Touch Screen shows READY, only the Stop function is active. You must stop the printer before using any other functions. The alarm is The audible alarm tone should sound sounding.
Page 302 This problem may be related to the stops repeatedly, or application that is being processed, or to the the forms move at an printer conﬁguration. If the printed pages are irregular speed. complex to format; if many transmission errors occur; or if the buffered data...
Page 303: Chapter 10. Responding To Messages
Chapter 10. Responding to Messages Chapter Overview This chapter lists the messages and codes that the printer displays, and it gives information about how to interpret and respond to them. The error types in their order of precedence are: v “Program Check Messages” on page 272 v “Printer Error Messages”...
Page 304: Program Check Messages
Program Check Messages Program Check messages show that the internal control unit microcode has detected a problem that may not allow the code to keep running. Program Check messages appear on the Display Touch Screen. Soft Program Check Figure 37. Soft Program Check Window v SELECT the Save pushbutton to save all existing trace data to diskette, if desired.
Page 305: Hard Program Checks
Hard Program Checks Figure 38. Hard Program Check Window - Normal Operations v For a Hard Program Check that occurs during either a power on/bring up sequence or normal operations, do the following: – SELECT the Save Traces pushbutton to save all existing trace data to diskette, if desired.
Page 306: Printer Error Messages
The four-character System Reference Code (SRC), which is used for logging of error conditions. v An indication of which printer the error occurred on. If the error message is for the control unit, this ﬁeld is not included on the window.
Page 307 Notes 1. Table 30 on page 281 lists all printer error messages. 2. Printer error messages appear in the printer Display Touch Screen area for the printer on which the error occurred. Chapter 10. Responding to Messages...
Page 308: Out Of Supplies Messages
See “Chapter 7. Ordering and Replacing Supplies” on page 175 for more information. v All Out of Supplies messages appear in the printer Display Touch Screen area for the printer on which the error occurred. v See Table 30 on page 281 for a list of all messages of this type.
Page 309: Intervention Required Messages
This window contains the following: v A short description of the detected condition. v A four-character System Reference Code (SRC), which is used for logging intervention conditions. v An indication of which printer the condition applies to. v Function pushbuttons: Check Reset Help Notes 1.
Page 310: Status Messages
Status messages are only for your information and do not necessarily mean that something is wrong. However, if a printer is not performing the way you think it should, a status message can give you a clue about what to do.
Page 311: Status Message Summary
Stop key on the Printer 1 Stacker Control Panel. The printer can be made ready only by pressing the Ready key on the Printer 1 Stacker Control Panel (not by SELECTING the Ready pushbutton on the Display Touch Screen ).
Page 312: Printer Status Window - Status Field
In simplex mode, only the fuser in the individual printer has been turned off. In duplex mode, the Display Touch Screen cannot communicate with either or both of NOT AVAILABLE the system printers.
Page 313: Src Messages
0163 Pendulum position error 0164 Stacker jam (light always sensed) 0166 Pendulum interface error 0167 Pendulum motor overcurrent 0169 Stacker cooling blower revolution error 0171 Stacker table motor thermal Type (Printer Error unless noted otherwise) Chapter 10. Responding to Messages...
Page 314 0281 Preheat A/B overtemperature 0282 Preheat A/B undertemperature 0284 Preheat C/D undertemperature 0286 Preheat element A lost temperature 0287 Preheat element B lost temperature 0288 Preheat element C lost temperature InfoPrint 3000 Operator’s Guide Type (Printer Error unless noted otherwise)
Page 315 029E Hot roll lamp 4 ﬁlament open 029F Hot roll lamp 4 relay always off 0330–0339 Display Touch Screen error 0511 Printer unexpectedly went into diagnostic mode or dropped power 0521 Form length fuse 0522 Laser driver fuse 0523 PR sensor...
Page 316 370 Parallel attachment: Data streaming overrun A203 370 Parallel attachment: Online failure A205 370 Parallel attachment: Bus out parity checks InfoPrint 3000 Operator’s Guide Type (Printer Error unless noted otherwise) Intervention Required Intervention Required Intervention Required Intervention Required Intervention Required...
Page 317 Ethernet TCP/IP: Local hardware error A455 Ethernet TCP/IP: Remote hardware error A456 Ethernet TCP/IP: Network Hardware error A457 Ethernet TCP/IP: Unknown hardware error A458 Ethernet TCP/IP: Unknown local error Type (Printer Error unless noted otherwise) Chapter 10. Responding to Messages...
Page 318 Internal printing: File error A503 Internal printing: Unexpected ACK A504 Internal printing: Host recovery bit set A505 Internal printing: Invalid request from ASA AF00 Attachment subsystem cannot open attach driver. InfoPrint 3000 Operator’s Guide Type (Printer Error unless noted otherwise)
Page 319 Attachment subsystem cannot create a ﬁle. AF02 Attachment subsystem cannot open a ﬁle. AF11 Attachment card present before last shutdown not found B000 The printer has been powered on or restarted. B001 An attachment has been enabled. B002 An attachment has been reset. B003 Printer attributes have changed.
Page 320 MIC failure during initial power on EPROM diagnostics D084 MIC microcode error D090 MIC failure during attention light test D091 MIC failure during printer activate test D092 MIC failure during printer interface test D093 MIC failure during alarm test D095...
Page 321 Printer unable to do requested command D705 Printhead overrun while printing D706 BEAM DETECT was not received. D707 Loss of printer DVS (vertical sync) pulse D70B Printhead underrun D70C Print buffers out of sequence D70D DVS (vertical sync) pulse frequency error...
Page 322 InfoPrint 3000 Operator’s Guide...
Page 323: Appendix A. Valid Form Lengths In Inches
2. Setting equals forms length as measured from fold perforation to fold perforation. 3. Form lengths as prefolded greater than 14.0 inches are permissible if the stacker is disabled and a postprocessing device is installed and enabled. © Copyright IBM Corp. 1998 Use this value at the Display Touch Screen: 3½...
Page 324 InfoPrint 3000 Operator’s Guide...
Page 325: Appendix B. Physical System Layouts
Note: The minimum size of the Channel Cable Access opening is 200 x 200 mm (8 x 8 in.). 1574 (62) Maintenance Area (28) (34) 2107 (83) Inch measurements are shown in parentheses. Figure 43. Simplex Conﬁguration © Copyright IBM Corp. 1998 1486 (59) (21) Channel Cable Access 2019 (34) (80) 3747 (148)
Page 326: Duplex Models
Figure 44 and Figure 45 on page 295. Note: The minimum size for Channel Cable Access opening is 200 x 200 mm (8 x 8 in.). Maintenance Area (28) (38) (34) Printer 2 (36) Front 2019 (80) 2107 (83)
Page 327: Duplex Left Angle Conﬁguration
Maintenance Area (28) (38) (34) Printer 2 (36) 3032 (120 = 10'-0") 1143 Front (45) 2019 2107 (83) Inch measurements are Leveling Pad shown in parentheses. Power Cable Caster 2830 (112 = 9'-4") 2719 (107 = 8'- 11") Figure 45. Duplex Left Angle Conﬁguration 5751 (226 = 18'-11")
Page 328 InfoPrint 3000 Operator’s Guide...
Page 329: Glossary
See also carrier. Advanced Function Common Control Unit (AFCCU). An IBM RISC-based control unit with code common to all printers that use the AFCCU. Advanced Function Image and Graphics RPQ. An optional feature for adding the capability for the InfoPrint 3000 to directly process IO1 image and DR2 vector graphics data streams.
Page 330 CSW. Channel status word. cure. The process of drying ink sufficiently for minimum transfer of the ink to any parts of the printer it contacts. cut. The severed part of a perforation. Cuts are separated by ties.
Page 331 A thin, ﬂexible, magnetic disk enclosed in a protective jacket. Document Composition Facility (DCF). An IBM licensed program that provides text formatting for the InfoPrint 3000. double-byte character set (DBCS). A set of characters in which each character is reperesented by a 2-byte code.
Page 332 A procedure distributed with IBM licensed programs that tests the newly installed IBM programs to verify that the basic facilities of the programs are functioning correctly. Intelligent Printer Data Stream (IPDS). Information the system sends to printers that contains decision-making capability.
Page 333 ﬁles may form a library. The libraries used by an organization are known as the data bank. licensed program. A separately priced program that bears an IBM copyright and is offered to customers under the terms and conditions of the Agreement for IBM Licensed Programs.
Page 334 It may or may not be at a fold in the form. A form may have several pages between each fold. See also fold perforation. page printer. A device that prints one page as a unit. Contrast with line printer. Page Printer Formatting Aid (PPFA). A licensed program that creates form deﬁnitions (FORMDEFs) and...
Page 335 PSF. print surface. The side of a form that receives the printed image. printer utility module (PUM). A section of Printer 1 in a duplex conﬁguration. It includes: v Operator alert assembly v Power control panel...
Page 336 System/370. An upward-compatible extension of the IBM System/360. A large collection of computing system devices that can be combined to produce a wide range of computing systems that share many characteristics, including a common machine language. task. A basic unit of work to be accomplished by a device or an operator.
Page 337: Index
212 attachments conﬁguration 229 developer mix 191 Display Touch Screen language 218 © Copyright IBM Corp. 1998 changing (continued) duplex to simplex mode 220 ESCON channels conﬁguration 234 Ethernet attachments 237 FDDI attachments 239 ﬁne ﬁlter 201...
Page 338 123, 124, 129, 130, 131, stacker 125 suggestions 144 tractor jam 123 transfer station area 136 upper tractor 129, 130, 131, 132 within the printer engine 122 jobs, canceling 78 key operator password protection 79 keyboard symbol 41 keyboard window 35...
Page 339 17 operator responsibilities password protection 79 summary of 9 task summary 43, 53 options pull-down menu 50 ordering IBM supplies customer-replaceable items 177 developer mix 177 ﬁne ﬁlter 177 fuser oil 177 maintenance items 177 oiler belt 177...
Page 340 (duplex operations) forms are not jammed, torn or separated 130 jam between printer 1 and printer 2 jams between the printer and a postprocessing device 134 jams within printer 1 129 jams within printer 2 131...
Page 341 toner (continued) supply pushbutton 20 toner inlet 20 toner supply low 182 toner collector 177 traces 148 traces, running 148 tractor control lever 25 transfer station area 22 cleaning 88 control lever 22, 25 tractor control lever 25 triangle symbol 41 Unit Emergency switch 18, 56 unload the stacker 169 usage card 146...
Page 342 InfoPrint 3000 Operator’s Guide...
Page 343: Readers' Comments - We'd Like To Hear From You
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Page 346 Part Number: 63H6618 File Number: S370/4300/9370-16__ Printed in U.S.A. S544-5564-01...

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Infoprint 3000

IBM INFO PRINT 3000 Operator's Manual

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Tables

Statement of Limited Warranty

Notices

Preface

Summary of Changes

Chapter 1. Introduction

Chapter 2. Operator's Overview

Chapter 3. Functional Areas

Chapter 4. Using the Display Touch Screen

Chapter 5. Task Summary

Chapter 6. Operator Responsibilities

Chapter 7. Ordering and Replacing Supplies

Chapter 8. Conﬁguring the System

Chapter 9. Print Quality and Problem Solving

Chapter 10. Responding to Messages

Appendix A. Valid Form Lengths in Inches

Appendix B. Physical System Layouts

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