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Symptom
Solid rectangles in the message
display area
No display messages
Changed toner cartridge and the
printer does not work
190
InfoPrint 20: User's Guide -- CD Version
Action
This usually indicates a problem with the controller card or one of
its options (SIMM or hard drive).
Response: Make sure the SIMMs are in the correct group of sockets
and are installed correctly. See "SIMMs and Hard Drives" on
page 148 for instructions on installing SIMMs and the hard drive.
No message is in the message display area.
Response: The printer may not be turned on or the power cord has
become unplugged. Press the 1 on the power switch to power on
the printer. Make sure the power cord is plugged in.
Response: Turn off the printer. Open the printer and reseat the
toner cartridge. Make sure you remove all tape and packaging
material, including the yellow tape at the end of the cartridge. See
"Changing the Toner Cartridge" on page 132.
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