Lan/Intranet; Presentations - Polycom ViewStation FX User Manual

Chapter 6

LAN/Intranet

Symptom
Cannot access
ViewStation FX or
VS4000 from your PC
browser.
System does not allow
management via the
web.

Presentations

Symptom
Web browser does not
allow showing
PowerPoint
presentations from the
PC to the ViewStation
FX or VS4000.
© Polycom, Inc.
Cause
DHCP Client is ON and no DHCP
server is available.
LAN cable is connected to the PC
port.
Bad LAN cable.
There is a firewall between your
PC and your ViewStation FX or
VS4000.
Your PC is on a different subnet
and there is router between you
and your ViewStation FX or
VS4000.
Wrong password.
Too many managers logged into
the system.
Cause
Wrong version of web browser.
161
Troubleshooting
Solution
Contact your network administrator.
Connect the LAN cable to the LAN
port on the rear of the ViewStation
FX or VS4000.
Check the light on the back of the
ViewStation FX or VS4000. You
should have a steady green light to
indicate a connection to the LAN and
a flashing orange light to indicate
LAN traffic.
Consult your network administrator.
Change your PC or ViewStation FX
or VS4000 Subnet mask and IP
address so that they are both on the
same LAN or subnet.
Enter the correct password. Note:
The default password is "admin".
Only two system managers are
allowed at any one time. To log
everyone out, restart your
ViewStation FX or VS4000.
Solution
Presenting PowerPoint slides works
with Microsoft Internet Explorer
version 3.02 or higher on Windows
95/98/ME and Windows NT/2000
Workstation. Presenting PowerPoint
slides also works with Internet
Explorer 5.5 on Windows
95/98/ME/2000. You may need to
load service packs to your browser.
This function does not work with
Netscape.
ViewStation FX/VS 4000 User's Guide