Polycom VVX Business Media Phones User Guide
Note: Forward to Voicemail option not available when voicemail is disabled
The Forward to Voicemail option is available only when voicemail is enabled. If voicemail is disabled
on your phone, you cannot select the Forward to Voicemail option.
Forward Skype for Business Calls to a Contact
You can set up your phone to forward all your Skype for Business calls to one of your Skype for Business
contacts.
To forward all Skype for Business calls to a contact:
1 Select Forward > Forward to a Contact.
2 Enter a contact's number.
A scrolling message showing that you have forwarded all incoming calls to your contact is displayed
on your phone.
Forward Calls to Voicemail
When you are signed into Skype for Business on your phone, you have the option to forward Skype for
Business calls to your voicemail.
To forward all Skype for Business calls to voicemail:
» Select Forward > Forward to Voicemail.
All incoming calls are sent directly to your voicemail.
Simultaneously Ring a Group of Contacts
You can choose to simultaneously ring a group of Skype for Business contacts when you receive incoming
calls.
To simultaneously ring a group of contacts for incoming calls:
1 In the Skype for Business client, click Settings icon
Settings.
2 Select Simultaneously Ring > My Team-Call Group.
3 In the Call Forwarding – My Team-Call Group dialog box, click Add.
4 In the Choose a Team-Call Group Member dialog box, select the contacts you want to add and
click Ok.
The contacts you add as group members are displayed in the Call Forwarding – Team-Call Group
dialog box.
5 Click the Ring your team-call group after this many seconds drop-down menu to determine
when your contacts' phones ring.
Simultaneous ringing is enabled for all assigned team-call members. If your line receives an incoming
call, everyone in the team-call group phones ring.
Polycom, Inc.
and select
Tools > Call Forwarding
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